Book Alamo car rentals in San Juan

Reviews for Alamo in San Juan

Recent reviews

Traveler rating

Wonderful

16

Very good

3

Good

2

Okay

1

Fair

1

Mediocre

0

Poor

3

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pick up and drop

8.0

ExcellentReviewed 23 Mar. 2023

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10.0

Súper !Reviewed 12 May 2022

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4.0

bad gave me a very bad car with bad tires and could have a fatal accident for that very reasonReviewed 8 Jan. 2022

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10.0

Car was ready, clean and we were on the road fast.Reviewed 30 Dec. 2021

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10.0

Car smelled of cigarettesReviewed 16 Dec. 2021

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2.0

The car was filthy, was not filled with gas but was expected to be returned as such, and car seat was disgusting, had to buy one from Walmart as it was that bad. Usually when I've rented before in other places locations I have not had these issues. Staff was friendly and attentive.Reviewed 23 Oct. 2021

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10.0

A very comfortable Hyundai Tucson! Small, compact, with a nice size storage area for 4 people & much luggage!!! I was disappointed that both self checkin kiosks were not functioning at San Juan, PR airport. And where I booked the rental…I had read & was under the impression that all 4 of us could drive at no extra cost. But no…only 2 of us could drive and the extra driver was $10 a day extra. Not major but disappointing.Reviewed 7 Sep. 2021

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3.9

Everyone was friendly and the drop off was really easy, but they charged us over $100 more than we were quoted on Kayak.Reviewed 6 Sep. 2021

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5.9

The price is absolutely outrageousReviewed 1 Sep. 2021

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7.9

mui bienReviewed 8 Aug. 2021

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7.9

The previous user apparently was smoking and on the beach. The smell of cigarettes and the sand on the carpet was noticed.Reviewed 27 Jul. 2021

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3.9

Check-in was great! The agent was quick, and they were even able to get us in a day early, but, like any other rental agency they upsell. Sell us prepaid gas, which is usually cheaper than the going gas rates, but this time it wasn't. In fact, it was $12 more than the most we paid anywhere on the main island to fuel up from nearly empty. Being that I have been to PR before, when suggesting to get the protection on the vehicle we agreed, but after seeing the 3 cars they had left for economy, I quickly changed my mind. They were all horribly damaged already! We picked the one with the bumpers hanging on the best, took pictures before we left of the exterior and left. The pictures they take at the exit... I have no idea how thorough they are or how closely they look at them. So we leave. The car feels dirty inside and smells kinda gross so I look around to find poorly cleaned up VOMIT to the passeger side headliner and floor mat. Absolutely disgusting! The worst part is we had to spend the first night sleeping in it because we couldn't get into our lodging! They told me we only get charged for tolls if we go through them, but no it is a $3.50 convenience fee a day plus the toll cost. Anyways long story short, don't rent an economy car. They don't even have cruise control. P. S. Yes, someone put on a walmart hub cap and zip tied it. Which fell off before we even left San Juan.Reviewed 12 Jul. 2021

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• Has the Alamo rental car policy in San Juan changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Alamo will continually update its policies accordingly. Please contact Alamo directly for the latest information. You can find up-to-date information on the coronavirus response of Alamo here: Coronavirus (COVID-19) update from Alamo

• What is the most popular rental car from Alamo in San Juan?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Alamo in San Juan.

• How many car rental locations does Alamo have in San Juan?

  Alamo has 1 rental location in San Juan. Take a look at our Alamo rental location map to find the best rental cars near you.

• Does Alamo have a car rental location at the airport: Luis Munoz Marin Intl airport (SJU)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from Luis Munoz Marin Intl airport (SJU)?

  Yes