Find reviews that mention:
4.0
Airport location....They need more vehicles at this airport. Waited almost 2 hrs for a car.Reviewed 22 Apr. 2023
review from![kayak]()
2.0
Unhonoured reservation. Extremely rude personnel. Long waiting (3 hrs).Reviewed 6 Sep. 2022
review from![kayak]()
2.0
Car was not cleaned when I got in ... food in the back seat. Also gas tank was only 3/4 full even when the contract said it was Full. Didn't notice until I was 10 miles from airport. When I returned the car to tell the customer representative at the counter, I was told that since I didn't mention this issue when I picked it up, they could not do anything. Obviously, last time I will rent from Dollar .....Reviewed 26 Apr. 2022
review from![kayak]()
10.0
N/AReviewed 13 Feb. 2022
review from![kayak]()
10.0
When returning the assistant was so kind and efficient. She took the miles down on her phone for me and let us get to our gate timely.Reviewed 25 Jul. 2021
review from![kayak]()
1.9
We waited 4.5 hours in the rental car line. Staff very rude. Awful experience.Reviewed 12 Jul. 2021
review from![kayak]()
10.0
Cons:I was originally given a pick up truck. I knew it was a busy weekend and they were likely sold out of cars. I explained I would be shuttling my mom around and it would be difficult for her to get in the truck. They took the time to clean a returned car. It was so appreciated! ThanksReviewed 15 Mar. 2021
review from![kayak]()
6.0
Pros:The carCons:But they over charged meReviewed 17 Feb. 2021
review from![kayak]()
5.6
Cons:Car wasn’t available until the day after the date of the reservationReviewed 9 Nov. 2020
review from![kayak]()
3.6
Pros:no, long lines and slow -poerhaps it was customer problems but the staff seemed to need help.Cons:They had to change my car me because they didn't have the car I ordered - they offered me a truck but they have problems with getting in and out, so the only thing they had has a small car, which I accepted, but they didn't offer me a change in rate. Said they had to get supervisors approval who wasn't there.Reviewed 20 Oct. 2019
review from![kayak]()
8.0
Pros:Helpful staff. Easy return. Thank goodness the navigation system worked as we used it to get to our destinations.Cons:The line to pick up rental was long; waited 1/2 hr-45 min as there weren't enough cars ready for the customers ahead of me to pick up. Staff also mentioned that they were short staffed that day.Reviewed 28 Apr. 2019
review from![kayak]()
4.4
Pros:DID NOT LIKE At pick up there were only two ladies working. One was a manager of some sort. They were bickering back and forth because they had 12 people in line and no cars to give.Cons:Offer the people who had a reservation something because of Thrifty's poor planning. It literally took 20 minutes per person to rent a car. The long haired brunette asked if I wanted a midsize car and I said "no", I rented an intermediate. My rental was WAAAY over what I was supposed to pay.Reviewed 25 Apr. 2019
review from![kayak]()