Car Rental at Dublin Airport

Cons: I could not find the Easirental office, counter, anything at all, nobody in the car rental sector knew where it was. So I had to rent elsewhere.

Awful experience.

Pros: The car we eventually got kept working and did not break down - that is the only nice thing I can say.

Cons: The fact we were left standing outside at night for over and hour waiting on the shuttle service, that we were given a smaller car than that booked, that there were loads of extra charges we could do nothing about was appalling! No sprinkler in the car so could not wash windows! Problems dropping off car - no one at the return location. Lost so much time was late for my flight. Like others, what appeared to be a good deal was really not one. I will never use this company again!

Pros: nothing

Cons: Can't find shuttle pick-up easily and it's far away. Shuttle is cramped. Poor customer service provided by the booking staff. Poorly defined conditions of sale -- not easily known that if not picking up car within 2 hours then sale is forfeited and no negotiation to change this. Flight delay lead to the rental agreement being voided and no other cars available. Very rude. Hearing other poeple that were returning cars, definitely recommend getting extra insurance coverage because they were changed a lot for a scratch that may have been there -- they don't do 'walk arounds' on the cars so you can't prove if damage has already been done. Would NOT recommend to anyone.

Pros: Nothing really. The rental car pickup is not really "at" the airport. Dierctions to where their shuttle picks you up are non-existent. They tried to get us to rent a GPS, they brought out 3, none worked properly. Didn't take the GPS off the bill. The car was not advertised properly. Too small, sure it could "hold" six people, but forget luggage. Will never rent from them again.

Would not recommend

Pros: Nothing

Cons: After traveling from California to visit my family in Ireland ( three flights & 20 hours travel time)- nobody could tell me where the Easirent shuttle picked up from. Finally, I learned There us a legal issue between Easirent & The airport as they have failed to pay service charge for picking up & dropping travelers ioff. When I finally reached them, they hung up on me. When I called back they said they didn't have a vehicle for me despite the fact that I reserved it over five months prior. The representative recommended I contact some of the other rental companies at the airport. as Easirent couldn't help me. Of course none of the other rental agencies had vehicles available at such short notice. One of them informed me that I was the third traveler they met that day with a similar story after Easirsnt failed to provide a vehicle. Sixt was able to accommodate me for a 10 day rental but not that day. I had to take a cab to my parents home & pick up my 10 day rental from Sixt a couple of days later. I wonder how the other two travelers fared? I typically rent from Sixt or Dan Dooley as Invidit Ireland every 6 months. I will never make the mistake of renting from Easirent again

Cons: I ordered and paid for an automatic, but they only had a manual transmission. Therefore I had to overpay for the manual they gave me, and said customer service would resolve it. The customer service group has not responded to my messages.