Find reviews that mention:
4.0
Pick up experience was not good. Car had broken windshield, check engine light on and low tire pressure all left for me to deal with.Reviewed 25 Sep. 2023
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8.0
Car was very smelly with lots of air freshener. Pickup spot was very small and some people had to wait outside. Staff was giving conflicting directions to those waitingReviewed 13 Sep. 2023
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2.0
Went I get there it’s was closed. I never get the car I have to go back to the airport and look for other rental cars.Reviewed 5 Sep. 2023
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8.0
Good customer service.Reviewed 29 Aug. 2023
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2.0
It was difficult to reach the staff who n the phone prior to pick up and prior to drop off. I am not at all comfortable returning the car without someone checking me out. When I did reach someone to ask about dropping it off, I was told they have a 24 hour shuttle. However, it is Wally Park’s shuttle, from whom Easirent leases space and the driver was not at all happy about taking Easirent customers to the airport, claiming the don’t pay for it. Additionally, the shuttle driver this morning also claimed that Easirent ran out of reserved cars, Saturday and Sunday, leaving people with paid car reservations and no car, even though they had a reservation and had paid. Many people apparently were very very unhappy. I say “claimed” because he complained all the way to the airport and I have no way to verify it. With the main offices in the UK, somebody needs to be responsible for what happens here. I will not be renting from Easirent again in spite of their having low rates.Reviewed 14 Aug. 2023
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2.0
It was terribleReviewed 6 Aug. 2023
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4.0
They close at 6pm everyday. My flight came in at 8:30pm. I couldn’t get my vehicle until the next morning. I was glad my destination was where I flew into and didn’t need the car that night. It was ridiculous! Also could not get in touch with anyone after 6pm.Reviewed 3 Aug. 2023
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2.0
They had no car for my reservation. Supremely unapologetic and unhelpful.Reviewed 10 Jul. 2023
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2.0
They made me pay for extra insurance, when I had already paid through Kayak for the full coverage. Seems like I got scammed. The airport shuttle also took almost 25 minutes to take me to the rental car location.Reviewed 12 Jun. 2023
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2.0
Too much! I already gave an independent review. Never again.Reviewed 2 Jun. 2023
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2.0
You should drop them as a retailer In Jacksonville they didn’t have any cars and are very rude. I took a shuttle bus with 7 other people and when we arrived they told us they only had two cars and that only prepaid people would get them. We all had reservations and were told that didn’t matter. I lost 60 minutes of my life going there and back and then eventually had to book thru enterprise. The shuttle driver not an easy rent employee said they always let people down and they hate them too. Stop using this terrible retailer In Jacksonville.Reviewed 27 Apr. 2023
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2.0
Shitty place. Poor communication and organization. 10/10 will never use againReviewed 21 Apr. 2023
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