Pros
"Fast service and s."(in 641 reviews)
", clean."(in 1903 reviews)
"service and were awesome."(in 641 reviews)
Cons
" was very poor"(in 270 reviews)
"The was terrible."(in 270 reviews)
"The was extremely lacking."(in 270 reviews)
Reviews
Overall RatingBased on 129 reviews
Cleanliness
Comfort
Overall
Pick-up/Drop-off
Value for money
Recent reviews
Traveler rating
Find reviews that mention:
10.0
No line to pick-up; drop-off was super easy. A little expensive, but that's to be expected one-way at the last minute.Reviewed 25 Jul. 2022
review from![kayak]()
2.0
The staff at the Jacksonville location were very rude. Charged for prepaid fill up, without going over the disclosures. When I stated I wanted to decline, the woman stated, “ you don’t need to get confrontational.” She did not say anything about charging for gas. This is all after I stood at the counter for 10 minutes while she was on her phone and I was the only one there. Very disappointed. I will do whatever I have to to avoid ever using Payless again.Reviewed 1 Jun. 2022
review from![kayak]()
5.9
Be prepared to wait 30-45 minutes in the garage for your vehicle to be brought out, this is after waiting in the line at the counter inside.Reviewed 27 Jul. 2021
review from![kayak]()
8.0
Pros:Staff was friendlyCons:have more personnel behind the counter.Reviewed 7 Jun. 2021
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8.0
Pros:Great carCons:Pretty expensiveReviewed 16 Apr. 2021
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6.8
Pros:Car was good. Drop-off smooth and efficientCons:Pick-up took a long time to get the contract and then go get the car.Reviewed 23 Oct. 2019
review from![kayak]()
2.0
Cons:No representative at desk to rent cars. Did not answer phone calls. Had to rent with another company at the airportReviewed 15 Jan. 2019
review from![kayak]()
2.0
No one at counter waited for 20 min then rented elsewherePros:Nothing to gauge l.Cons:Jacksonville airport. No one at counter. Four people in line waited 20 minutes. Rented from dollar next door and was leaving and still no one there. Will never use againReviewed 13 Jan. 2019
review from![kayak]()
4.0
Cons:Something wrong with the car (Chevy Malibu). A LOT of exhaust came into the passenger compartment when the car was stopped or idling. Notified payless when we dropped off the car, but attendants did not seem to care and I doubt they wrote the vehicle up for maintenance.Reviewed 8 Dec. 2018
review from![kayak]()
6.8
Pros:No issues with the vehicle. Upgraded to a van due to no invetory of a full sizeCons:Waited 70 minutes to check out vehicle since there was only representative at the counter. Dropped off vehcile at 7:50 pm was told to chek in at the terminal counter, Waited another 25 min to chek in the vehicle due to the same circumstances.Reviewed 5 Dec. 2018
review from![kayak]()
8.0
Pick up - terriblePros:Most of it was good. thank you.Cons:I had to wait at the parking garage for almost 40 minutes to get the car! It was a huge disappointment because I did not have much time on this trip. The system they are using there does not seem to be very efficient.Reviewed 13 Sep. 2018
review from![kayak]()
10.0
Cons:The rental fee for two child seats was very expensive $50.per car seat.Reviewed 23 Jul. 2018
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Other car rental agencies at Jacksonville Airport scored
Payless car rentals near Jacksonville Airport
2400 Yankee Clipper Drive, Payless car rentals
Address
2400 Yankee Clipper DriveHours
| Friday | 00:00 - 01:0006:00 - 23:59 |
|---|---|
| Thursday | 00:00 - 01:0006:00 - 23:59 |
| Monday | 00:00 - 01:0006:00 - 23:59 |
| Sunday | 00:00 - 01:0006:00 - 23:59 |
| Saturday | 00:00 - 01:0006:00 - 23:59 |
| Tuesday | 00:00 - 01:0006:00 - 23:59 |
| Wednesday | 00:00 - 01:0006:00 - 23:59 |
Phone
+1 904 741 4015Top tips for renting a car from Payless at Jacksonville Airport
- Full-size rental cars from Payless at Jacksonville Airport are around 27% cheaper than other car types, on average