Guest Reviews
Overall Rating
3.7
Mediocre
Based on 4 reviews
Cleanliness
4.0
Comfort
4.0
Pickup/Dropoff
3.0
Value for money
3.5
Pros
"Car was clean and new."
(in 1027 reviews)
"Returning the car was easy."
(in 858 reviews)
"Off airport shuttle and driver was excellent."
(in 467 reviews)
Cons
"Customer service is very poor."
(in 181 reviews)
"Windows filthy, car not cleaned."
(in 1100 reviews)
"The reserved car was not available."
(in 1136 reviews)
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
pick up the car
car company
shuttle from the airport
car insurance
car was clean
car available
extra day
-
2.0
Complete headache
Cons: I planned to rent a car to take a day drip to an area near Barcelona. The e-mail I received said that I could pick up the car at the Barcelona airport. I went to the airport, but there was no Economy Rent a Car at the airport. Note that I had to pay for the airport shuttle to get to the airport. Airport information had never heard of Economy Rent a Car. I did a Google search for Economy Rent a Car, and found a location off site near the airport. I again paid to transportation to this area. After walking around for approx 45 minutes, it was clear that Economy Rent a Car did not exist. I eventually found a location that does business with Economy. They looked up the reservation, but it had not yet processed. So, I wouldn´t be able to get a car for another 45 minutes, at least. Since this was only going to be a day trip and I had already spent almost 2 hours searching for the car, I cancelled the reservation. The experience caused me to waste a day in Barcelona. I am hesitant to use your service again, since you work with unreliable companies.
review from
-
8.8
Fiat 500 around Catalonia
Pros: Staff was super helpful and quick to get me out the door and check back in. Car was spotless and smelled great. This Fiat drove smooth and handled the mountain roads very well. I had a wonderful 3 days driving around Catalonia.
Cons: 1. I was advised to pay for insurance online when booking so I did. When I showed up they said I had to buy insurance or they would have to put a hold on my creditcard for the Max allowed. I think only 1 of the insurances should have been needed but it seems like that unclear system is in place to maximize profits. 2. Finding this place was very difficult. My booking was through Economy Car Rental. Everyone told me there was no such thing at the Barcelona airport. I finally figured out (from a shuttle bus driver) that it was probably AutoClick and off airport grounds. This type of info could have been so dam simple to relay to me in an email with the confirmation booking. A little map maybe showing me where pickup was as well as the name change. If it was in my email I sure did not find it.
review from
-
2.0
Complete mess!
Pros: Nothing. Shuttle never came to pick me up and I never got car. Tried to call many times, both local Barcelona number foe Autoclick car rental which was supposed to fulfill reservation, and US customer service for Economy. No one answered in Spain!
Cons: Everything. Never got picked up and never to rental car. A complete mess and failure!
review from
-
2.0
Bad bad badly
Pros: Nothing
Cons: Hard to find the company- under other name that doesn't show on the voucher or web The insurance wasn't fit to Spain so we pay more. We got mini car and we ordered economy. After two hours we finally find this place it still took more two hours to drive from there
review from
-
2.0
Complete headache
Cons: I planned to rent a car to take a day drip to an area near Barcelona. The e-mail I received said that I could pick up the car at the Barcelona airport. I went to the airport, but there was no Economy Rent a Car at the airport. Note that I had to pay for the airport shuttle to get to the airport. Airport information had never heard of Economy Rent a Car. I did a Google search for Economy Rent a Car, and found a location off site near the airport. I again paid to transportation to this area. After walking around for approx 45 minutes, it was clear that Economy Rent a Car did not exist. I eventually found a location that does business with Economy. They looked up the reservation, but it had not yet processed. So, I wouldn´t be able to get a car for another 45 minutes, at least. Since this was only going to be a day trip and I had already spent almost 2 hours searching for the car, I cancelled the reservation. The experience caused me to waste a day in Barcelona. I am hesitant to use your service again, since you work with unreliable companies.
review from
-
2.0
Complete mess!
Pros: Nothing. Shuttle never came to pick me up and I never got car. Tried to call many times, both local Barcelona number foe Autoclick car rental which was supposed to fulfill reservation, and US customer service for Economy. No one answered in Spain!
Cons: Everything. Never got picked up and never to rental car. A complete mess and failure!
review from
-
2.0
Bad bad badly
Pros: Nothing
Cons: Hard to find the company- under other name that doesn't show on the voucher or web The insurance wasn't fit to Spain so we pay more. We got mini car and we ordered economy. After two hours we finally find this place it still took more two hours to drive from there
review from
Where can I find Economy Rent a Car car rentals in Barcelona?
Aeropuerto de Barcelona - El Prat, Economy Rent a Car car rentals
Address
Aeropuerto de Barcelona - El PratPhone
+34 871 570 257FAQs About Renting a Car From Economy Rent a Car in Barcelona
What is the most popular rental car from Economy Rent a Car in Barcelona?
Economy (Opel Corsa or similar) is the most frequently booked rental car type from Economy Rent a Car in Barcelona.
How many car rental locations does Economy Rent a Car have in Barcelona?
Economy Rent a Car has 1 rental location in Barcelona. Take a look at our Economy Rent a Car rental location map to find the best rental cars near you.
Does Economy Rent a Car have a car rental location at the airport: Barcelona-El Prat Airport (BCN)?
Yes
Does Economy Rent a Car offer shuttle or airport pick-up services from Barcelona-El Prat Airport (BCN)?
No (According to our data)