Book Enterprise car rentals in Detroit

Pros: The customer service was great!

Cons: The rental car was filthy.

Cons: I already explained this - I booked the rental car with a flight to DTW, and instead they gave me a car at the downtown detroit location. They said I could actually rent from the airport location if I would simply pay double the amount that was quoted. I ended up walking to another rental company.

Pros: staff was courteous

Cons: I rented the car and selected "DTW" as the location. When I arrived they said I had actually booked the car at the downtown location. They said that they could give me the same car but for double the price. Since I had a one-year-old with me (and the rest of the family) I couldn't take an Uber, so I ended up walking to another car rental company and renting for them. The overall cost was ~$200 higher, though cheaper than what Enterprise offered. It should be made much clearer to people that when they book a flight to Detroit, the rental car should be at the airport location only.

Pros: Staff was helpful

Cons: Don’t give us a car that has a check engine light on.