Reviews for Hertz in Detroit
- All reviews 100%
16 Jan 2018
Cons: Kayak booked my rental vehicle at Yipsilanti Airport, which i need a private plane (aircraft) to enter the facility of Hertz. No information was provided and i was and most Hertz people also thought it was booked at DTW, but it wasn't. So when i reached to Hertz, at Detroit Airpot, they told me my booking wasn't at Hertz DTW, it was at Yipsilanti. I called Kayak, the offices were close. So called Hertz and they said they don't have any car in any segment in entire Michigan location on the call, however when i go inside the office of Hertz physically, they did have cars in all segments. So it was a BIG LIE. However Kayak wasn't there to support, resolve the issue. I had pay $240 more to other car rental and rent a vehicle and lost my money at Kayak / Hertz for being one of the biggest scammers and liars.
9 Jan 2018
Pros: It was really quick and easy to get the shuttle at Detroit Metro and get the car, and similarly quick and easy to drop it off and get to the terminal. The shuttles are available every couple of minutes.
Cons: Nothing...great experience.
8 Jan 2018
Cons: Dirty car, inside and out, gas tank not full at pick up
2 Jan 2018
Pros: fast in and out