Book Avis car rentals in Detroit

Reviews for Avis in Detroit

Recent reviews

Traveler rating

Wonderful

5

Very good

0

Good

0

Okay

4

Fair

1

Mediocre

0

Poor

14

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get the carcar was clean

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6.0

When I showed up I was told that the rental I had selected was a “mystery deal” which was either a fully electric vehicle or a pickup, neither of which met my needs. They were able to switch me to an SUV. I was quoted at $370 for a rental, which seemed fair, but ended up paying $1000 at the end of the week.Reviewed 30 Dec 2024

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2.0

The computer system was down for more than 4 hours before we landed. Avis did not alert us, rebook us, or direct us to another rental agency. Instead, we were forced to sit in a line of 40+ people for close to 2 hours to get our vehicle. When we finally did get to the counter, the vehicle we ordered/held was unavailable. They tried to "upgrade" me from an economical standard sized car to a pickup truck, knowing I had an infant in a car seat. We I refused, they put me in an SUV. I asked for a compact SUV, and instead was forced into the largest SUV they rent, a 7 passenger gas-gazzler. For reference, it was me and my infant only, and we had a 95-mile road trip to make. I have nothing good to say about my experience renting from Avis Detroit.Reviewed 28 Oct 2024

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6.0

Vehicle had trash in it. Starbucks cups orange peels. Seats and floor dirty. Gas was not full. It had about 2/3 tank. Service was so bad that I didn't want to go back in and say anything as the rental was the only truck available.Reviewed 29 Aug 2024

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2.0

Terrible, will never rent from them again. Stood in line for 1.5 hours to get my car..completely understaffed. Rented a luxury class and got a Toyota Highlander with cloth seats… the vehicle exterior was not remotely clean..Reviewed 29 Jul 2024

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2.0

Waiting in line for over 50 minutes when there were only about 10 people in front of me is not awesome. Only 2 people at counter, there were 30 customers waiting by the time I checked out,Reviewed 26 Jul 2024

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10.0

Pretty quick and smooth rental experienceReviewed 15 Jul 2024

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2.0

Waited 2 hours in line during check in in order to get a car. Slowest system I’ve ever seen for car pick up. Can’t believe in 2024 this isn’t a kiosk or there isn’t a more efficient way to check in. I’m all for face to face business but in this case 2 people to check in 20+ people in 2 hours detracts from the customer experience.Reviewed 10 Apr 2024

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2.0

I received an incorrect damage claim even after showing video proof of pre-existing damage after checking the car back in at destination. Had to go through Customer Service to fix this. Very annoying.Reviewed 22 Mar 2024

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4.0

Still waiting to get deposit back.Reviewed 13 Feb 2024

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2.0

Well, after making me wait in the 10° weather for over half an hour these people refused to rent a car to me because my ID had a piece of tape on it. I literally had to walk over a mile in the snow and got sick because of this. The manager was one of the rudest people I’ve ever dealt with in my life. Stay away from this place and rent from anywhere in the world but this place.Reviewed 27 Jan 2024

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2.0

Will never use Avis again!Reviewed 10 Nov 2023

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6.0

GentReviewed 26 Oct 2023

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• Where can I pick up Avis car rentals in Detroit?

  The one Avis location in Detroit is located in the rental car facility at the Detroit Metropolitan Wayne County Airport (DTW). Once you deplane and exit at arrivals, you can catch a courtesy shuttle from either terminal's Ground Transportation Center. The shuttle bus will take you to the car rental building on Lucas Drive on the airport grounds, where you can find the Avis car rental counter.

• Can I arrange a one-way rental with Avis car rentals in Detroit?

  Yes. When you reserve Avis car rentals in Detroit through KAYAK, one of the first options you can select is a different drop-off location. So, whether you want to drop off your rental car in a different city in Michigan or in a different city elsewhere in the continental United States, Avis car rentals in Detroit can help you out.

• Can I rent an electric or hybrid vehicle from Avis car rentals in Detroit?

  Since sustainability is an important goal of Avis car rentals in Detroit, they include both fully electric vehicles and hybrid vehicles within their fleets. When you book your reservation through KAYAK, check the boxes for hybrid and electric cars to see what vehicles are available on the dates that you will need to have a rental car. When you choose a hybrid or electric car from Avis car rentals in Detroit, you will be leaving a small carbon footprint in this Michigan city.

• What is the most popular rental car from Avis in Detroit?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Avis in Detroit.

• How many car rental locations does Avis have in Detroit?

  Avis has 1 rental location in Detroit. Take a look at our Avis rental location map to find the best rental cars near you.

• Does Avis have a car rental location at the airport: Detroit Metropolitan Wayne County airport (DTW)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Detroit Metropolitan Wayne County airport (DTW)?

  No (According to our data)