Book Enterprise Rent-A-Car car rentals in Key West

Reviews for Enterprise Rent-A-Car in Key West

Recent reviews

Traveler rating

Wonderful

3

Very good

3

Good

0

Okay

2

Fair

1

Mediocre

0

Poor

5

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car was greatstaff was very helpful

airport locationgreat customer

car availablegreat service

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10.0

Agent at airport did an awesome job. Reservation was for North Roosevelt. Airport at South Roosevelt. Got me into a better SUV with minimal upcharge ($8). Taxi to other location would have been waaay more than that.Reviewed 23 Mar. 2023

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2.0

In airport wanted to charge an additional $11 per day for "airport tax" I went else whereReviewed 18 Feb. 2023

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10.0

Great staff very helpfulReviewed 4 Jan. 2023

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6.0

There was a long wait to pick up the car. They also tried to charge me $580, instead of the $167 that I was quoted. There was a very nice lady who fixed the problem, but please pay attention, as I was not the only one experiencing this problem.Reviewed 29 Apr. 2022

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6.0

Not too many cars to choose from & car was very noisyReviewed 3 Jan. 2022

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2.0

I canceled the reservation the rental place wasn’t even at the airport but was told if I took a car from thatI would be charged a11% more ! So I was left at the airport with no ride so I just ubered. Wouldn’t recommend Enterprise to anyoneReviewed 18 Dec. 2021

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8.0

When we dropped off they tried to charge us an additional drop off fee that was not quoted when we rented. I specified pick up and drop off location when booking, then they tried to say we had to pay an additional fee at drop off since not a round trip rental. They “waived” the fee - but we should never have been charged the fee except for what was on my booking receipt to begin with. How many people don’t dispute that drop off fee and just pay when they shouldn’t?Reviewed 15 Nov. 2021

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1.9

Horrible experience. I wasn't made aware of the location hours at the time of booking, and my pick-up time was actually their closing time (2:00 pm on Sunday). Our flight arrived late, so the location was long closed, and the only other location didn't have any available vehicles. Never again will I rent via Kayak or with Enterprise.Reviewed 16 Jul. 2021

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10.0

Cons:Cleaning inside of the CarReviewed 21 Jun. 2021

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4.0

Pros:Drop off was easyCons:The car was filthy and rattling. Ripped up seats in the back..... and the desk guy in key west was so rude and non helpfulReviewed 11 Apr. 2021

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8.0

Pros:The drop off was fine!Cons:We had a 10am airport car pickup at Key West International Airport. No cars were available at 9:50am when we arrived. We had to wait until 10:30am for next car coming back to be washed and cleaned. No one asked about Sun Pass. Will have to pay a fortune for each toll we went through without Sun Pass on the car?Reviewed 2 Apr. 2021

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2.0

Pros:Nice vehicle.Cons:Arrived at the pickup time. They were closed. Came back the next day to get the vehicle, it wasn't ready. After an hour long wait, the vehicle was presented to me. Clearly it was rushed. Did not have a full tank of gas. There was no walk around to inspect the vehicle. I took off with the vehicle. Already late for my meeting. Upon drop off in Miami, I was informed that there was damage to the vehicle on the passenger side rear door. Since it was a black vehicle and on the passenger side, I did not notice it on pickup. So in Miami I was informed that I will be charged for the damage.Reviewed 1 Mar. 2021

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• Has the Enterprise Rent-A-Car rental car policy in Key West changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise Rent-A-Car will continually update its policies accordingly. Please contact Enterprise Rent-A-Car directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise Rent-A-Car here: Coronavirus (COVID-19) update from Enterprise Rent-A-Car

• What is the most popular rental car from Enterprise Rent-A-Car in Key West?

  Full-size (Chevrolet Malibu or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Key West.

• How many car rental locations does Enterprise Rent-A-Car have in Key West?

  Enterprise Rent-A-Car has 2 rental locations in Key West. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Key West airport (EYW)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Key West airport (EYW)?

  No (According to our data)