Book Enterprise car rentals in Miami Beach

Reviews for Enterprise in Miami Beach

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Excellent

7

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2

Okay

4

Mediocre

12

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great service

6.4

Customer service failed to update reservation chanPros:Car was fine.Cons:I called to change a car reservation. I needed to move the date one day forward and alter the pick up location. The reservation said that both of those things were done. I asked if I needed a revised reservation code and his reply was no. However, when I arrived at the Miami airport, the agent behind the reservation desk said that nothing had been changed and that there was no car for me. I had to spend 30 minutes back on the phone with another agent who was able to change the reservation so that I could get a car, but refused to honor the rate. How do you plan to rectify this mistake?Reviewed 27 Nov. 2016

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2.0

Aweful. Showed up for our reservation and they didn’t have a carCons:This was an awful experience. Showed up with a reservation, and after waiting in an empty office for 20 min, someone finally showed up and said they were completely backed up and didn’t have any cars available whatsoever. 13 groups of people were waiting ahead of me who had been there for hours waiting. We had a 2 day car rental, and they said they couldn’t guarantee a car by tomorrow. What’s the point of a reservation if they don’t give you a car? They shouldn’t have given us a reservation if they didn’t have cars available because we could have at least rented from another company. We had to lyft the rest of the weekend, which was a pain because we have newborns and car seats.Reviewed 29 Dec. 2018

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10.0

Top Shelf ServicePros:I liked the fact that when I called this enterprise office, because I couldn't find their office at the address on my reservation, the representative informed me that the office I was looking for had closed 8 months ago and the actual pick-up point was 20 more blocks South. Normally not a problem but I was riding a commuter bicycle and didn't have the time to cycle to that enterprise and still make my morning meeting. The representative immediately offered to send someone to pick me up and 5 minutes later there was a car honking on my corner looking for me. The car pick-up was smooth and I was able to make my meeting. Really appreciate the staff for their extra effort - plus car is waiting for you curbside when you arrive at the Fountain Blu. Kinda cool.Reviewed 24 May 2018

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10.0

Pros:Great and friendly very helpful staff!Reviewed 11 Feb. 2021

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2.0

Cons:They didn’t even have my car. I made reservations on 2 enterprise places and none of them helped me. The service it’s terrible and I would never recommend. Waste of my time going there on a first place. But for the future I know. I will never ever rent from themReviewed 8 Jan. 2021

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7.2

Pros:Fast pick up and drop offCons:Not too clean, and tank was not full.Reviewed 24 Sep. 2020

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5.6

Pros:Price of the rental was a good valueCons:Car was absolutely horrible, non working charger port was an inconvenience especially on a long road trip.Reviewed 10 Sep. 2020

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2.0

Pros:Nothing.Cons:Lady at the desk was incredibly rude and unhelpful. Reserved a convertible. Not only did they not have a convertible, but they actually didn’t have ANY cars available at the time we reserved. And we had a tour booked that we were trying to make. After an hour they told us that they’d located a car but that it was getting an oil change and therefore may take another hour. So we canceled, ubered to Budget, and got a car on the spot.Reviewed 13 Oct. 2020

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2.0

Pros:Nothing. They didn’t have any cars for us to take and left us stranded.Cons:Everything. They didn’t have any cars for us to take and left us stranded. The girl was rude and didn’t communicate well as to how she was trying to fix the problem. We ended up leaving the location and going with a rental car down the street.Reviewed 13 Oct. 2020

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10.0

Cons:More vehicle choices on location.Reviewed 1 May 2020

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4.8

Pros:The convertible mustang was perfect for driving down the coast from Miami to Key West!Cons:After confirming location, I ubered from my hotel which cost 27$ to the location because I could not get in touch with anyone to pick me up, which was the main reason I chose enterprise. The location was closed and I called Enterprise’s main number and they told me to go to another location which was also closed. At this point I had more in Uber than I did in the rental. I finally got ahold of another location and had to Uber again there. Once I got the car there was no walk around, it had a half a tank of fuel causing me to make another stop, and was filthy inside and smelled of smoke.Reviewed 8 Jun. 2020

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5.6

Cons:Radio didn’t work and the car was dirty inside when I got itReviewed 18 Aug. 2020

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• Has the Enterprise rental car policy in Miami Beach changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise will continually update its policies accordingly. Please contact Enterprise directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise here: Coronavirus (COVID-19) update from Enterprise

• How much does it cost to rent a car from Enterprise in Miami Beach?

  On average a rental car from Enterprise in Miami Beach costs C$ 84 per day.

• What is the most popular rental car from Enterprise in Miami Beach?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Enterprise in Miami Beach.

• How many car rental locations does Enterprise have in Miami Beach?

  Enterprise has 5 rental locations in Miami Beach. Take a look at our Enterprise rental location map to find the best rental cars near you.

• Does Enterprise have a car rental location at the airport: Miami airport (MIA)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Miami airport (MIA)?

  Yes