Find reviews that mention:
10.0
Jerome was a great guy and very helpfulReviewed 26 Mar. 2022
review from![kayak]()
2.0
Cons:I received a conformation and show up to the rental with no cars available I lost 2 hours plus Uber rides because of that. I also paid for insurance that charged me so now I have to go through that process.Reviewed 26 Jan. 2021
review from![kayak]()
2.0
Pros:Nothing, I reserved a car days in advance and the location was not able to offer me a rental car. The line to get to the window was 4 hours long. Complete disorganization.Cons:To be able to rent the car I reservedReviewed 4 Jan. 2021
review from![kayak]()
2.0
Cons:I made a reservation for 1pm in Miami Beach at 4332 Collins Ave. I arrived at Alamo at 1pm. There was a line of 100 people and only 2 people working for Alamo. I waited for almost 2.5 hours and finally got my car at 3:27pm. You owe me for 2.5 hours that I paid for but didn’t use plus wasting 2.5 hours of my life.Reviewed 2 Jan. 2021
review from![kayak]()
2.0
Cons:I book the car,call them that I will get there later. When arrived they did not have the carReviewed 27 Jul. 2020
review from![kayak]()
4.0
Pros:NothingCons:Car delivered with just a half a tank of gas.Reviewed 6 Sep. 2019
review from![kayak]()
10.0
Pros:Staff was very helpful. He upgraded my vehicle, since no one wanted to rent that vehicle (a truck).Cons:Nothing. Easy process.Reviewed 5 Aug. 2019
review from![kayak]()
9.6
Pros:Staff all great. Pick up very convenient, drop off kind of far from the airport. Made flight tight, but overall experience was great. Car was great. Got a nice free upgrade and price was fantastic for a drop off in a different city.Reviewed 1 Aug. 2019
review from![kayak]()
2.0
Pros:Nothing - location hard to find, no cars available after making advanced registration, no warning to customers it would be 4 to 6 hours to get a car. This location was horrible.Cons:The location could have ensured my car was not given to someone else, along with the 5 other people there they told the same thing, after advanced reservations were made. I had to Uber to the MIA airport to pick up a car - will Alamo cover those additional costs?Reviewed 20 Feb. 2019
review from![kayak]()
9.6
Pros:Friendly, helpful staff, correct information and payment, no deposite for the car, we got that car we choosed, very easy and fast drop offReviewed 19 Feb. 2019
review from![kayak]()
2.0
Pros:The person checking us in told us that it would be at least a two hour wait to get our car. He was willing to just cancel our reservation.Cons:When we arrived the location was packed with people and it was an over 2 hour wait to get our car.Reviewed 16 Feb. 2019
review from![kayak]()
2.0
No car availablePros:Terrible experienceCons:Our car wasn’t available despite the fact we prepaid. 6 hours after we planned to pick up car we got a call it was ready for us.Reviewed 31 Dec. 2018
review from![kayak]()