Book Alamo car rentals in Miami Beach

Reviews for Alamo in Miami Beach

Recent reviews

Traveler rating

Excellent

3

Good

0

Okay

1

Mediocre

7

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get the cargreat service

car was cleangreat price

car availablecustomer service

staff was friendlypick up and drop

great experience

2.0

Cons:I made a reservation for 1pm in Miami Beach at 4332 Collins Ave. I arrived at Alamo at 1pm. There was a line of 100 people and only 2 people working for Alamo. I waited for almost 2.5 hours and finally got my car at 3:27pm. You owe me for 2.5 hours that I paid for but didn’t use plus wasting 2.5 hours of my life.Reviewed 2 Jan. 2021

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2.0

Pros:Nothing, I reserved a car days in advance and the location was not able to offer me a rental car. The line to get to the window was 4 hours long. Complete disorganization.Cons:To be able to rent the car I reservedReviewed 4 Jan. 2021

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2.0

Cons:I received a conformation and show up to the rental with no cars available I lost 2 hours plus Uber rides because of that. I also paid for insurance that charged me so now I have to go through that process.Reviewed 26 Jan. 2021

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2.0

Cons:I book the car,call them that I will get there later. When arrived they did not have the carReviewed 27 Jul. 2020

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2.0

Horrible experience, liarsCons:I had pre booked a reservation, when I got there to pick up my car, after waiting in line for half an hour, the agent told me he needs 20 minutes to finish cleaning out the car from the previous renter. After half an hour (waiting in 90 degrees), I discovered that they had no car on the premises and were waiting for renters to return cars, and that would be a minimum of another hour! I told them that I wish they had been up front with me about the situation so I could decide accordingly. Outright lieing to customers is poor business practice. I canceled my reservation and immediately made other arrangements. I WOULD NEVER GO THERE AGAINReviewed 8 Aug. 2017

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8.8

Good experiencePros:Car was clean and comfortable. Counter staff were excellent and helpfulCons:Wait time was a little longer than i anticipated but I saw that the counter staff were trying to help non English speakers which takes a bit more timeReviewed 11 Oct. 2016

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10.0

Cons:I liked everything, the manager on the pick up location was fantastic. Our car arrived little late but she arranged us a ride to the hotel and let us keep the car little longer. Thanks to her great serviceReviewed 12 Jul. 2017

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10.0

It was goodCons:The rental is open 8am - 5pm, but after 5pm cant return the car.Reviewed 8 Dec. 2016

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2.0

Pros:The person checking us in told us that it would be at least a two hour wait to get our car. He was willing to just cancel our reservation.Cons:When we arrived the location was packed with people and it was an over 2 hour wait to get our car.Reviewed 16 Feb. 2019

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2.0

Horrible customer serviceCons:The customer service was atrocious. Absolutely no sense of urgency to get the customers on their way. Many customers complained while I was there, and the Alamo/ National attendants just brushed it off. Also, the price advertised online does NOT include a full tank of gas, so count on your rental actually being $30 more than the price you see.Reviewed 23 Nov. 2015

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7.2

Pros:Personel was very politeCons:We booked 9 dollars per day insurance through Kayak and when we got there the employees told us that we have to buy another basic insurance for the minimum 12,5 dollars per day and that the one from Kayak was a 3rd party insurance they did not recognize.Reviewed 6 Jul. 2016

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10.0

Great customer service - Richard is amazing!Pros:After a hectic week, Alamo's customer service made my day!Reviewed 1 Dec. 2015

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• Has the Alamo rental car policy in Miami Beach changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Alamo will continually update its policies accordingly. Please contact Alamo directly for the latest information. You can find up-to-date information on the coronavirus response of Alamo here: Coronavirus (COVID-19) update from Alamo

• How much does it cost to rent a car from Alamo in Miami Beach?

  On average a rental car from Alamo in Miami Beach costs C$ 50 per day.

• What is the most popular rental car from Alamo in Miami Beach?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Alamo in Miami Beach.

• How many car rental locations does Alamo have in Miami Beach?

  Alamo has 1 rental location in Miami Beach. Take a look at our Alamo rental location map to find the best rental cars near you.

• Does Alamo have a car rental location at the airport: Miami airport (MIA)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from Miami airport (MIA)?

  Yes