Book Hertz car rentals at Miami Airport

Reviews

Recent reviews

Traveler rating

Excellent

34

Good

9

Okay

15

Mediocre

12

Poor

0

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car was cleanfriendly staff

pick up the cargreat experience

rented a carlocation was closed

car availablewrong location

pick up and dropcar was dirty

customer servicecredit card

6.0

Pros:All good except the return and in spite of returning two days early, I got no credit back.Cons:See aboveReviewed 18 Mar. 2020

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10.0

We were stranded for hoursPros:The car was bigger than expected and gave us no problems, was very clean and the service was excellent at the time of the pick up and drop offCons:Our car got hit by an piece of tire that exploded right in front of us and when we called customer service they told us basically to figure it out on our own and that there was nothing they could have done, however the car they can pick up but not the passengers which sounds unbelievable by the way, after paying $300 dollars to a cab to take us back to the airport to pick up the new car the company is just willing to refund $50 and also at the time of the reservation there are some errors regarding the fees for the authorized drivers, hope it gets fixed before more people gets scammed by it.Reviewed 18 Jul. 2017

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8.8

Pros:The rental was really easy, it was clean and seemed to go really wellCons:The pick up and drop off was a little disorganizedReviewed 31 Jul. 2017

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3.6

Stay away from this kind of rentalPros:CarCons:Landed in one city and to find out I had to pick up the carReviewed 1 Jun. 2017

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4.4

Cons:The car I had reserved was not ready, and they didn't have another car in that class to replace it. So my family and I had to wait for 1 hour and 45 minutes to get a car.Reviewed 17 Apr. 2017

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2.0

Cons:I had changed my rental dates but never received a new confirmation email, so when i got to hertz they couldn’t honor my rental car because it was outdated.Reviewed 12 Jan. 2021

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9.6

Great experiencePros:Check out was very fast and the shuttle driver was waiting to take us to the port.Cons:Having to go up to the 5th floor to drop off the vehicle. The garage was very narrow and it was hard to navigate in a car, I can only imagine if I had an SUV. There was little signage to let me know I was in the right area.Reviewed 19 Dec. 2017

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9.6

I was latePros:I was a little late (45 minutes ) & no chargeReviewed 7 Dec. 2016

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5.2

Hidden charges, unclear extras, unhelpful dealingPros:Car was fine, clean, etc.Cons:Having complained three times to Hertz since my return, and not being satisfied with the responses, I will now be writing to Kayak to ask you not to deal with them any more until the alter how they deal with customers. Rather than an expected approx $40 to be charged on collection, I was charged over $150 for things I did not understand and have struggled to have Hertz explain to me since. This was despite having a pre-paid insurance (via Kayak) that I showed at the collection desk and have also sent to Hertz since. They are frankly terrible to deal with and I will be writing to you with fuller details.Reviewed 18 Jan. 2017

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10.0

Excellent ServicePros:Receiving the contract and vehicle was clear and easy to understand.Cons:The long walk and tram ride to arrive at the rental counter.Reviewed 25 Jul. 2017

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8.8

Pros:Once we made it to the counter the employee was very helpful.Cons:Waited in line for over an hour as they only had 2 people at the counter.Reviewed 24 Dec. 2019

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10.0

Pros:I like it to be a Boon,love the convenience of itReviewed 5 Nov. 2018

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• How much does it cost to rent a car from Hertz at Miami Airport?

  On average a rental car from Hertz at Miami Airport costs C$ 48 per day.

• What is the most popular rental car from Hertz at Miami Airport?

  Intermediate (Ford Escape or similar) is the most frequently booked rental car type from Hertz at Miami Airport.

• Where can I find Hertz car rentals at Miami Airport?

  5101 Blue Lagoon Drive is the closest Hertz rental location to Miami Airport. The telephone number for this location is +1 305 436 5885.

• Does Hertz offer shuttle or airport pick-up services from Miami Airport (MIA)?

  Yes