Book Enterprise car rentals in New Haven

Reviews for Enterprise in New Haven

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10.0

EasyPros:Good location, simple drop off.Reviewed 9 Sep. 2017

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6.8

staff at tweed NH in CT great, everyone else was shockingly incompetenPros:the employee at the New Haven Tweed Airport (a woman whose name I didn't catch) was the only competent and pleasant person I worked with. she was great.Cons:From the amherst, ma pickup where garrett asked me to wait for 30 minutes while the delivered the car late, to the long wait and confusion with no staff at the UMASS location, to the online support on sunday who (INCORRECTLY and adamantly) told me my rental was actually due 3 hours before the reservation said it was due, I had a horrible experience. the only good thing was the helpful employee at the tweed new haven desk. also it was incredibly overpriced and i was given a nissan rogue qhen i requested a rav4. i get that it said i could get something similar, but i dont think many people would say those two cars are really comparable on safety, quality, and gas mileage. i will do everything in my power never to rent from you guys again.Reviewed 16 Jul. 2018

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4.4

Pros:I like that this time the agent was straight forward with us when we got the car. The car also reported low tire pressure about 3 days in, probably due to the sudden drop in temperature. The agent at Enterprise put some air in and cleared the message.Cons:Due to inclement weather, the whole city was under traveling ban and parking ban on the day I was supposed to drop off the car (Tue 3/14/2017). Thus, I called 1 day prior (3/13/2017) when they issued the ban to check if Enterprise would be open at all (I suspected not), and if they weren't open how could I drop off the car on the scheduled date. They said they would charge me an extra day despite the fact that over that day, nobody would be able to rent that car anyway, so they're not suffering from any extra revenue loss. So much for "treating customers like family in a corporate world." It is all about them making money...Reviewed 15 Mar. 2017

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3.2

Pros:Staff was friendly and helpfulCons:Car was dirty, gas tank was empty, no one there when car returned during business hoursReviewed 15 Aug. 2020

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2.0

Pros:There was no enterprise representative at the New Haven airport pick up location. Three people came in and waited for an hour and a half and left empty handed but we were told that nobody had come in all day.Cons:Someone there to do their job.Reviewed 26 Oct. 2020

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6.0

Pros:Good experience. Except needed the car for several more days. Non available at the time. Had to go with Budget rental for the additional time needed.Reviewed 27 Oct. 2020

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4.4

Pros:quick pickup.Cons:I had reserved a subcompact car and only had vans to choose from. There was no instruction to inspect automobile and it was dark. When I returned vehicle they pointed out a scratch on front right bumper that was not caused by me. I signed an "incident report" and gave them my insurance company but continued to deny cupability. I hope this incident will not cause me to seek a lawyer to check prior rental documentation but I will NEVER use this company again.Reviewed 14 Jul. 2017

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10.0

Handy and reasonable; check the specsPros:Brand new van, convenient pickup and dropoff locations, good priceCons:They didn't ask if I needed an EZ Pass (I did but forgot to ask for it); changing dropoff time is easy from laptop but not from mobile and there was a long wait on the phone for customer serviceReviewed 30 Jun. 2017

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2.0

Pros:A Service with a smile in the nicest wayCons:NothingReviewed 6 Mar. 2019

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4.4

SloppyCons:The car had issues. The tires we not properly inflated and the car was having a fit about it. One was 15 psi low! I had to stop early in my trip and handle that. Halfway through the trip the check engine light came on. Then the car indicated that it was time for an oil change. When I got back to Enterprise drop off the car there were no Enterprise parking spots open. Everything about that operation felt sloppy and inept. At least no one tried to upsell me at every opportunity.... oh wait, that's exactly what happened.Reviewed 13 Jun. 2016

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10.0

The representative was so kind and helpful!Pros:He was courteous and very efficient, very nice. The friendliest. The location was super easy.Cons:NothingReviewed 15 Apr. 2016

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10.0

Great service nice people.Pros:Quick and efficient notingCons:Nothing.Reviewed 11 Apr. 2017

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• Has the Enterprise rental car policy in New Haven changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise will continually update its policies accordingly. Please contact Enterprise directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise here: Coronavirus (COVID-19) update from Enterprise

• How much does it cost to rent a car from Enterprise in New Haven?

  On average a rental car from Enterprise in New Haven costs C$ 81 per day.

• What is the most popular rental car from Enterprise in New Haven?

  Mini (Fiat 500 or similar) is the most frequently booked rental car type from Enterprise in New Haven.

• How many car rental locations does Enterprise have in New Haven?

  Enterprise has 3 rental locations in New Haven. Take a look at our Enterprise rental location map to find the best rental cars near you.

• Does Enterprise have a car rental location at the airport: John F Kennedy Intl airport (JFK)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from John F Kennedy Intl airport (JFK)?

  Yes