Book Avis car rentals in New Haven

Reviews for Avis in New Haven

Recent reviews

Traveler rating

Wonderful

4

Very good

5

Good

2

Okay

2

Fair

1

Mediocre

0

Poor

7

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car was cleancar available

friendly staffget the car

10.0

Very easy drop off and pick upReviewed 23 May 2024

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4.0

The car I reserved wasn’t available (small car) was given a massive SUV instead. Car was dirty on the outside and had a large scratch on the outside. My pickup time was for 12 pm and I arrived at 4 pm, and was told that they do not hold cars or guarantee the car reserved if you come after your pickup time (I could only select 12 pm on the site when booking).Reviewed 4 Jan. 2024

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4.0

Car tires needed air. I had to pump them up. Avoidance warning lights were always on in outside mirrors.Reviewed 21 Dec. 2023

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2.0

I reserved a rental last week appear to pick it up and it isn't present and avis had "no" cars I was able to rentReviewed 5 Oct. 2023

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8.0

Customer service was lacking. Not friendly or helpful. Car itself was perfectly fine. Clean, economical to use.Reviewed 29 Sep. 2023

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2.0

Avis tried to rip me off twice. They said the gas tank was full and I had to return it that way when I picked it up at 11:00 am Monday—there was less than 1/8 tank and according to the car, I could drive 27 miles before getting gas. When I returned the car, dropping the keys in the box at 6:30 in the morning Tuesday, before the desk opened and less than 24 hours from picking up, they charged me a late return fee and for an additional day—because they didn’t check the car in until Wednesday. Crappy, unprofessional, dishonest, disgusting.Reviewed 24 Sep. 2023

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4.0

Pros:Pick up took to long. Didn't have my car. Car they gave me was filthy.Cons:Have the car i reserved. Have more locations for one way travel. Don't rent filthy old cars.Reviewed 24 May 2021

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8.0

Cons:Very happy that we were upgraded, but the car was not clean inside. Sticky dashboard and steering wheel, crackers and debris in door pockets and cup holders. The car also needed an oil change. My busy had to add 2 1/2 quarts of oil and wiper fluid to car.Reviewed 13 May 2021

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10.0

Pros:Great choice of cars--thank you!Reviewed 30 Jun. 2020

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5.2

Pros:The New Haven staff member was not helpful. He did not explain to me additional charges that were added to my bill before he charged me and then was not helpful in helping me sort out a better course of action.Cons:The company could be more transparent about their fee structures online vs in the store. The company could make their workers feel more valued.Reviewed 6 Oct. 2019

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7.6

Pros:Smooth transaction. Friendly helpful staff.Cons:Car was not clean when we received it. Windshield had dead bugs on it and interior needed a vacuum and wipe down from some drink spills.Reviewed 24 Aug. 2019

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More

• What is the most popular rental car from Avis in New Haven?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Avis in New Haven.

• How many car rental locations does Avis have in New Haven?

  Avis has 3 rental locations in New Haven. Take a look at our Avis rental location map to find the best rental cars near you.

• Does Avis have a car rental location at the airport: John F Kennedy Intl airport (JFK)?

  Yes

• Does Avis offer shuttle or airport pick-up services from John F Kennedy Intl airport (JFK)?

  Yes