Find reviews that mention:
10.0
Great quick service at check in and check out, great vehicle option, thumbs upReviewed 13 Jun. 2022
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10.0
staff was very helpful and professionalReviewed 1 Apr. 2022
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10.0
Lower price for rental.Reviewed 9 Jul. 2021
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8.0
Pros:YesReviewed 6 Jun. 2021
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8.0
Pros:Customer service was pleasantReviewed 31 May 2021
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2.0
Pros:Nothing Car was dirty took me 45 min to clean it during COVID esp unacceptable previous contract was in glove compartment that says alot drop off was closed for 3 mos had to go to airport as a last resortCons:Everything car should be clean. We are in the middle of a pandemic. they gave us a drop off that has been closed fo 3 mos again unacceptable. nobody answers your phones this was a horrible experienceReviewed 30 Jun. 2020
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10.0
Pros:The staff was very helpful. Car was clean and ready.Cons:The location is a little small so it's tough to pull in and out of the location but that's just nit picking because I have nothing else bad to say lolReviewed 31 Jan. 2020
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4.8
Pros:Staff was polite.Cons:Staff was slow, distracted and ended up giving us the contract paperwork for a different car than the one we were given, this caused us problems we had to exchange the car on 4th of July because of a flat tire. We had to just rent another car. Spent almost an hour and 15 minutes picking up the carReviewed 8 Jul. 2019
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6.8
Pros:Car was excellent, clean, drove very wellCons:At the time of pickup the attendant took every opportunity to upcharge me on extra features as if they were standard or required. Was confusing and dishonest, had me sign off before even seeing an itemized list. Did not even realize she enrolled me for expensive add-ons until it was doneReviewed 11 Jun. 2019
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9.2
Pros:It was convenient that Hertz picked us up from our home for the rental pick-up.Cons:The drop-off time was quite long (20+ minutes), which seemed excessive. We also didn't get dropped off the same way we were picked up before our rental.Reviewed 25 May 2019
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9.6
Pros:Staff was super friendlyCons:Space is a little cramped, and the lot itself is very packed inReviewed 31 Jan. 2019
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2.0
Misinformation and additional fees!Cons:KAYAK does not take in account the additional fees applied by Hertz when under the age of 25 in the United States. I had specified my age correctly on the website and was under the impression that everything had been paid. Once I had arrived at Hertz the day of pick up another $500 plus fee was required. Ended up cancelling the rental and will be asking for a refund.Reviewed 7 Jan. 2019
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