Book Hertz car rentals in New Haven

New Haven, CT, United States
29 Sep — 6 Oct
New Haven, CT, United States
Wed 29/9
Noon
Wed 6/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in New Haven

Overall Rating6.4 GoodBased on 32 reviews
Cleanliness
6.9
Comfort
7.1
Overall
6.2
Pick-up/Drop-off
5.9
Value for money
5.9

Recent reviews

Traveler rating
5
1
1
2
0
Find reviews that mention:
6.0
Cons:I bought insurance and the rental car through Kayak, and after I made the purchase I received two emails, telling me that the insurance was not through the car rental company (Hertz) but through a third party (Allianz). When I got to Hertz, I was told that the insurance did not cover liability (only collision) so I had to pay an extra $17/d for full coverage. Essentially, the Allianz insurance that I paid for was a) not what was advertised and b) useless in Hertz's view. Coupled with the snowstorm (no one's fault of course) it pretty much ruined my trip.Reviewed 19 Mar. 2017
review fromkayak
2.0
Cons:The Hertz rental spot closed at 1pm therefore I had no chance at renting since I was running a bit late. I then called customer service to find the nearest hertz rental and they continued to recommend stores that were also closed around the area. After 15 min of back and forth, i decided to cancel the reservation and demanded a refund. I repeated my email address multiple times to the representative, and she assured me that I will be receiving it shortly. I was in a rush, therefore I assumed the email would be coming shortly. It has been 2 days now and I have yet to receive anything via email.Reviewed 30 Oct. 2017
review fromkayak
2.0
Pros:Nothing Car was dirty took me 45 min to clean it during COVID esp unacceptable previous contract was in glove compartment that says alot drop off was closed for 3 mos had to go to airport as a last resortCons:Everything car should be clean. We are in the middle of a pandemic. they gave us a drop off that has been closed fo 3 mos again unacceptable. nobody answers your phones this was a horrible experienceReviewed 30 Jun. 2020
review fromkayak
8.0
Pros:Customer service was pleasantReviewed 31 May 2021
review fromkayak
8.0
Pros:YesReviewed 6 Jun. 2021
review fromkayak
5.2
Cons:Car was not clean and smelled stale. Gas tank was not full, even though rental agent said it was and noted on agreements. Called to see if I could pick up early and was told yes, however when I got to the rental location 2 hour ahead if pickup reservation was told would cost me $40 for extra hour if I didn't return same time poor service. I'mReviewed 3 Mar. 2017
review fromkayak
2.0
Pros:We were unable to rent a car as I didn't have a major credit card. I assumed I could pay for the car using the card provided.Reviewed 17 Jan. 2017
review fromkayak
9.2
Point of drop offPros:The point of drop off was fantastic. Very friendly and the folks even offered to drive me to my hotel. Much appreciated after a stressful day of travel.Reviewed 16 Dec. 2015
review fromkayak
8.8
Pros:Just about everythingCons:I didn't know I needed the same credit card I used to book the car. There should not have been any questions as I paid this rental in full had other credit cards and a debit card to cover their security hold they said they'd rent me another for double the money. Luckily I got it staightened out with price line who were very helpful to me and put the car on the credit card I had on me. Lesson learned.Reviewed 20 Jun. 2017
review fromkayak
5.6
Pros:it was a clean car. the staff was so kind and gave me good explaination. Thank you.Cons:Brake system was almost out of order, when I was on the way of my traveling. It was dangerous situation. So, I had to return toward Hertz. rent car. after all, my schdule was so mixed up. I wish that Hertz have to repair and ready all mechanic issue well including brake system.Reviewed 10 Oct. 2016
review fromkayak
7.6
Pros:Friendly staff. Professional and helpful. Easy in, easy out.Cons:I had reserved an economy car (Chevy Spark, or similar). I was given a Kia Soul. It was nice to have the extra room, though i didn't need it. The problem is the Kia Soul doesn't get as good gas mileage as the Spark. I think these things should be taken into consideration when renting out cars. I didn't realize it, until i was in the car, and saw the gas gauge dropping faster than i imagined it would. The reading told me it was getting around 27 mpg, whereas the Spark gets around 35-38 mpg (highway). This make a difference.Reviewed 1 Apr. 2017
review fromkayak
8.0
Pros:Car was perfect for our needs - nothing fancy. Price was way cheaper than if we had rented in NYCCons:The Hertz staff was VERY pressur-y in trying to get us to sign up for their coverage plan even though we were already covered.Reviewed 28 Dec. 2015
review fromkayak

Where can I find Hertz car rentals in New Haven?

1 George Street, Hertz car rentals

Address

1 George Street

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 13:00
Sunday10:00 - 14:00

Phone

+1 203 777 6861

Good to know

Most popular location

1 George Street

Most popular car type

Mini

Average price

C$ 47/day

Good deal

C$ 45/day

Top tips for renting a car from Hertz in New Haven

  • 25% of our users found rental cars from Hertz in New Haven for C$ 45 or less
  • Mini rental cars from Hertz in New Haven are around 34% cheaper than other car types, on average

FAQs about renting a car from Hertz in New Haven

  • As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

  • On average a rental car from Hertz in New Haven costs C$ 47 per day.

  • Mini (Fiat 500 or similar) is the most frequently booked rental car type from Hertz in New Haven.

  • Hertz has 1 rental location in New Haven. Take a look at our Hertz rental location map to find the best rental cars near you.

  • Yes

  • Yes