Find reviews that mention:
10.0
I liked how quickly pick up and return went.Reviewed 31 Jan. 2023
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10.0
Pros:The staff was super-friendly, and when we had to cancel at the last minute, Tyler quickly took care of it without complaint. He even thanked us and asked that we consider Enterprise for our next rental (good job:) The St. Augustine location helped us before when we arrived a few minutes after closing. We didn't realize that they close early on a Saturday at 12. They still gave us our rental along with an upgrade. This is why the Enterprise at St. Augustine is my top choice. The management really cares, and the employees are cool. Thank you:)Cons:It would be awesome if the hours were longer on Saturday, and were open Sunday.Reviewed 2 Jul. 2021
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8.8
Pros:Pickup and drop off were easyCons:The deodorizer used in the vehicle was way too strongReviewed 8 Jun. 2020
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10.0
Pros:Staff was incredible!Reviewed 12 Feb. 2019
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7.6
again, nice people working therePros:they gave me a ride back to my school without any reservation.Reviewed 30 Oct. 2018
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10.0
Nice PeoplePros:Highly trained and motivated group makes it easy to get and go. They are all super friendly and professional.Cons:Taking the seats out of the mini van (no stow and go on the Toyota)Reviewed 27 Feb. 2018
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10.0
Highly recommendPros:Friendly staff, nice vehicle, see less rentalReviewed 28 Nov. 2017
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4.0
Pros:Staff at the location was helpful and very friendlyCons:Car smelled, was somewhat dirty, windshield was dirty inside and out. There was no windshield wiper fluid and the change oil light came on halfway through the trip.Reviewed 29 Oct. 2017
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10.0
Pros:Customer service was excellent. Representative tried hard to solve a problem and made me feel very satisfied once all was said and done. He told me to contact Kayak to get a refund for the xtra charges.Cons:When making reservation, there was nothing saying there would be an extra charge of $15.00 a day for an additional driver. The rep said there was nothing he could do to waive the fee and since I reserved through Kayak, they would have to be responsible for refunding the fee. Haven't contacted Kayak yet due to preparing for Hurricane Irma which will soon be upon us.Reviewed 10 Sep. 2017
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10.0
Pros:Great service, competitively priced. Easy pick up and drop off for someone's who is always on the go.Reviewed 27 Jul. 2017
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6.0
Black Ford FocusPros:It was good on gas. The rear back up screen helped in parking and backing up.Cons:The car had an ant infestation problem. Every time I shifted to drive it went to the load gear. I picked it up in St. Augustine, not JAX.Reviewed 4 Jan. 2017
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10.0
Cons:Polite serviceReviewed 14 Nov. 2015
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