Pros
" and helpful."(in 863 reviews)
", short enough process."(in 863 reviews)
" and respectful."(in 863 reviews)
Cons
" horrible and rude."(in 364 reviews)
" and smelled"(in 2734 reviews)
"2 for car."(in 375 reviews)
Reviews
Overall RatingBased on 21380 reviews
Cleanliness
Comfort
Overall
Pick-up/Drop-off
Value for money
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Find reviews that mention:
2.0
The car was not clean and smelled disgusting. Worst car rental company everReviewed 10 Aug. 2022
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4.0
Where to catch the rental car van was not apparent and I a little walk. My car was filthy! The fabric seats had stains all over them. I had to put a towel down to even feel comfortable sitting on them. The inside door rests were also filthy. They were supposed to be a light gray and were so dirty they were actually a dark gray. When I was driving and the sun hit my windows I had a hard time seeing the windshield was so dirty. I realize this was a cheaper rental but come on! Clean up your cars!!!Reviewed 8 Aug. 2022
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2.0
The van pickup was terrible, the line was extremely long and slow at the rental location, the car was not clean, and to top it off I was charged over double the booked rate in additional fees. Worst rental experience I’ve ever had. I’ll never recommend them to anyone.Reviewed 7 Aug. 2022
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8.0
Friendliness, fast. Easy. Confirmed that the drop off is NOT at the Orlando airport. the sales person Daphne who helped us told us to buy the toll package and we had given her our address of stay and said there would be 5 tolls already. We only passed 1 toll our entire week so we thought that was a waste of money.Reviewed 7 Aug. 2022
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8.0
Service was good for both pick-up and return. Cars brakes and transmission were a bit sketchy but it gotthrough the 1,700 miles in eight days okay. Overall reasonable value.Reviewed 7 Aug. 2022
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6.0
The car had lots of ding and scratches. It was a different model. The bigger issue is that the tags were expired and I was pulled over by the police late at nite because of it. Which made me very nervous to drive it.Reviewed 7 Aug. 2022
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4.0
The staff was nice. Car was beat up, smelled terrible inside (we had to buy air fresheners for the week we rented it). Probably wouldn’t rent from them again.Reviewed 7 Aug. 2022
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6.0
They tried to talk me into upgrades I didn’t need. They talked me into a toll pass I didn’t need. The vehicle I reserved wasn’t ready so they gave me a car instead.Reviewed 6 Aug. 2022
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2.0
When I pickup the car, I was obligated to pay a lot of charges additional of the initial payment did by this website. The apparent price of the rental is a complete trickReviewed 6 Aug. 2022
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10.0
FastEasy pick up and drop offReviewed 6 Aug. 2022
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4.0
We had to changement car 2 times due to problems with car , lights and engine. Last car we got had oil maintance needed. Also a lot more costs than expected !!!Reviewed 5 Aug. 2022
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2.0
Front tires were partially bald. Slipped on wet surface. Problem with tire pressure. Realized none of the tires valves had a cap. Bought caps which solved the problem. No window washer fluid.Reviewed 4 Aug. 2022
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