Book Hertz car rentals at Chicago Midway Airport

Reviews

Recent reviews

Traveler rating

Excellent

34

Good

25

Okay

16

Mediocre

24

Poor

5

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car was cleangreat experience

pick up the carlocation was closed

rented a carcredit card

car availablewrong location

friendly staffcustomer service

pick up and drop

10.0

The convenience of the car pickup and drop off locations was excellent. The staff members were friendly, the car was clean and comfortable. The whole experience was all I could ask for.Reviewed 8 Jun. 2022

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2.0

Booking was a snap and the car we drove was great. But…the desk people we encountered didn’t know what they were doing. I had prepaid, then they charged my credit card again -more than the original cost, called their 1-800 line and got no answers. They kept saying it was my fault for not questioning them. I DID QUESTION THEM AND GOT NO ANSWERS. Everyone I encountered kept passing me off to the next person. VERY frustrating. NEVER AGAIN! They still owe me almost $300.00 😡Reviewed 7 Jun. 2022

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2.0

The staff at Hertz was completely disengaged, unhelpful, and lacked knowledge about their fleet or how to be of help. Horrible service.Reviewed 6 Jun. 2022

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2.0

The pick up process was horrible. Didn’t have the car I had reserved. Despite me checking in online, the paperwork process was slow and disorganized. After i agreed to take a different kind of vehicle, no price adjustment was offered. Then, had to re-do the entire pick up process. Only then did they say the type of car I had ordered had been returned, so went through the entire process again. From that point on, everything was fine. Good vehicle. No problem at drop off.Reviewed 4 May 2022

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10.0

The front desk was super helpful very early in the morning. Thank you!Reviewed 25 Apr. 2022

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2.0

Vehicle could’ve been clean better, Also staff was not really friendlyReviewed 31 Jan. 2022

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2.0

The car was in horrific condition cleanliness as well as under the hood i presume and being a single woman driving through ice snow ect i felt beyond unsafe i returned the car early and didnt even fret about the 10$/gal gas total. I drove quite slow the entire time worst rental ever and i will not use the company again.Reviewed 8 Jan. 2022

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2.0

The pick up and drop off details were incorrect on our confirmation, so the Hertz desk at the airport wouldn’t let us collect a car from them. They sent us to a different location and we ended up spending over $50 on Ubers trying to find it. When we got there the people on the desk were very rude and blamed us, even after I showed them the documentation we had been sent which had the incorrect information on it.Reviewed 28 Dec. 2021

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4.0

At Midway we were sent to get our car to find it was not there. We were given another car but it did take more time then we had hoped. The car we got drove fine but was not very clean (sticky on parts of the door) and had a very heavy cleaner smell which made me wonder if someone had smoked in the car or thrown up. The car also made it whistling sound even though all the windows up. Bottom line- the car was safe to drive and got us to where we needed to go but was that pleasant. When we went to return the car that was also in ordeal as a drop off key box was not an option and we have been told it had been. We were eventually able to text the branch manager and came up an alternative plan this again took much more time than planned.Reviewed 26 Dec. 2021

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10.0

I never used Kayak before. It was a excellent experience. I will use it again on my next trip. Thanks againReviewed 26 Nov. 2021

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1.9

My flight got in late and the Hertz office at Midwsy was already closed. Even though it was nobody's fault and I had go rent a more expensive car from another provider, Priceline-Kayak refused to give us a refund...totally unreasonable!?Reviewed 3 Oct. 2021

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1.9

Car was dirty, falsely advertised and the charging port did not work. We paid for an upgrade and felt like we were given a downgrade.Reviewed 20 Sep. 2021

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• How much does it cost to rent a car from Hertz at Chicago Midway Airport?

  On average a rental car from Hertz at Chicago Midway Airport costs C$ 84 per day.

• What is the most popular rental car from Hertz at Chicago Midway Airport?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Hertz at Chicago Midway Airport.

• Where can I find Hertz car rentals at Chicago Midway Airport?

  5150 W 55th Street is the closest Hertz rental location to Chicago Midway Airport. The telephone number for this location is +1 773 735 7272.

• Does Hertz offer shuttle or airport pick-up services from Chicago Midway Airport (MDW)?

  Yes