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240 River Road, Gatlinburg, TN
0.9 km from
Staff was friendly and fantastic. I liked the location. Carpets need replaced and the room was a little dated but over all a very good experience
They overbooked and sent us to WildBear Inn, a two star hotel at Pigeon Forge. Before that, they sent us to a better one, which is operated by the same company as WildBear Inn, and took us almost one hour to wait for check-in, but that hotel told us they sent us too the wrong one, since they also overbooked. We paid much more than the price for a two star hotel at that far, but finally we could only go there and just got two free pancakes for they mistake. Who need to pancakes!
Ask for the creek side rooms with balconys! Hearing the creek from your room was great. Their indoor pool is what sells this place for me and my family. It's a fun pool, with waterfall and hot tub. You can't beat the value for the location and amenities. It's not very fancy or new, but if you're not a fancy person then you'll love it.
There were roaches in room. Staff was nice but we won't stay there again.
staff very nice, professional, helpful, n friendly. good housekeepers. nice continental breakfast. hotel is clean. nice mattresses and pillows. have been here before and will definitely come again. the carpet had been recently cleaned in our room, must have used too much water, there was a very very musty almost moldy smell in the room. the fire alarm went off, we all evacuated, no fire dept showed up, no staff showed up, we just went back in when the alarm went off.
The location was great Our balcony did not face the river at all, it faced construction that kept us up all night. The shower curtain had mold on it and there was hair from previous guests still in the bath tub. There was a dried up paper towel stuck to our ceiling and in the peep hole on the door. The locks on the doors did not feel safe. The beds were so uncomfortable that our backs still hurt from sleeping on them. The breakfast in the morning did not make it with the stay at all. It seemed like a chore to walk from our room to the road every time we left the hotel. We only paid $36 a night to stay there, but I would never ever ever pay that much to stay there again!
I like the closeness to downtown Gatlinburg and the beds were very comfortable and great rate Needs bigger TV different bed spreads and a little face-lift.
convenient to shops, the place was two blocks away (behind subway lite 6). a clean place not up scale by any means. would stay there again. met my request of not being on main road. security lights were off going to room one nite. could use another towel rack in bathroom. would like a computer in lobby for guest to use, and a iron /iron board in room would be nice.
Location was good, just a short walk down the road and you were in downtown Gatlinburg and close to any activity you wanted to do. Staff was nice. Hotel is a little dated but overall is a nice place to stay. Pool area and hallways were hot.
No coffee in lobby