Book Hertz car rentals in Alexandria

Reviews for Hertz in Alexandria

Recent reviews

Traveler rating

Wonderful

3

Very good

3

Good

1

Okay

2

Fair

0

Mediocre

0

Poor

3

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pick up the carrented a car

car availablecar was dirty

car was cleancustomer service

friendly staffgreat experience

6.0

We had to wait about a half hour for the car to be cleaned, etc.Reviewed 25 Mar. 2023

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10.0

They helped me get home after the Southwest Christmas meltdown. The receiving lot dinged me for a small windshield chip. I don’t know if it happened on the trip, but I sure don’t remember a hit. Seems like something a driver can’t really control. Other than that, the experience could not have been better.Reviewed 30 Dec. 2022

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8.0

Friendly staff. Needed more car selection.Reviewed 26 Jul. 2022

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10.0

Keep it upReviewed 19 Jul. 2022

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8.0

I liked the price being less when compared to other companies in the area. It will be good to improve the wait time for pickup.Reviewed 25 May 2022

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2.0

Will never use Kayak or Hertz again. Booked rental car in two separate locations after location one called and said they were out of cars. Booked and received confirmation from another location only to arrive and be told they had no cars.Reviewed 28 Feb. 2022

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8.0

Washed carReviewed 26 Oct. 2021

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1.9

We were supposed to pick up the vehicle at 9:30 am. Someone called at 7:30 am and left a voicemail saying no vehicles were available even though the website showed otherwise. We were checking out of our hotel in just a few hours and this left us high and dry. Never again will I give my business to Hertz.Reviewed 16 Sep. 2021

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7.9

The team at Hertz were great. They were super accommodating and were very quick. More rental places should learn from them.Reviewed 8 Sep. 2021

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10.0

Pros:Staff was friendly and helpful.Cons:More area to parkReviewed 15 Dec. 2020

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6.0

Cons:They are entirely too slow with their serviceReviewed 17 Oct. 2020

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3.2

Pros:The first car smelled like smoked and I was able to quickly get another car.Cons:I called a couple of days before mentioning I wouldn’t be able to pick up the car till the next day. As I wouldn’t be able to park the rental anywhere for the night. I asked if the charges would be the same and the person I spoke to said they would be able to fix the charges once I got there. The person I spoke to said they would make a note of it. Once I get to Hertz the person who is present says there isn’t a note. The person isn’t pleasant as I try to figure out what is going on. I am charged the same amount as if I picked it up the night prior. Overall experience at hertz lacked customer service.Reviewed 21 Jul. 2020

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More

• 7.7 /10Enterprise Rent-A-Car Car Rentals at Alexandria
• 7.8 /10Budget Car Rentals at Alexandria

• Has the Hertz rental car policy in Alexandria changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Alexandria?

  Mini (Smart Fortwo or similar) is the most frequently booked rental car type from Hertz in Alexandria.

• How many car rental locations does Hertz have in Alexandria?

  Hertz has 1 rental location in Alexandria. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Dulles Intl airport (IAD)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Dulles Intl airport (IAD)?

  Yes

• Does Hertz have a car rental location at the airport: Reagan-National airport (DCA)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Reagan-National airport (DCA)?

  Yes