Book Hertz car rentals at Buffalo Airport

Reviews

Recent reviews

Traveler rating

Wonderful

5

Very good

2

Good

0

Okay

4

Fair

1

Mediocre

0

Poor

9

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car was cleanpick up the car

friendly staffcar available

pick up and droprented a car

2.0

Pick up was fine. The car was clean ish but smelled kind of like urine. Drop off was not good. Workers standing around but noone came to accept the drop off. We went inside to drop off the keys and made note of the mileage, gas and time of drop off as per the instructions. The employee said that the information was already logged as the system is electronic. He also told me that I had to pay for a fuel surcharge because the gas tank wasn't completely full. I actually returned the car with more gas than when I picked it up and they still charged me! I filled up 8 miles from the drop off location and explained this to him. He was nice and seemed to empathize but said there was nothing he could do. Beware and go somewhere else!!!Reviewed 14 Aug. 2022

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10.0

easy, reasonable, fast, clean and comfortable,Reviewed 8 Jul. 2022

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6.0

Donna at the Hertz desk (Buffalo-Niagara airport) was AMAZING and very helpful. Unfortunately there seems to be an issue with their vehicle turnover/cleaning/prep workflow as several guests had to wait 45+ minutes for their vehicle.Reviewed 28 Jun. 2022

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4.0

Had a reserved car for 11am but did not get it until 1230. Did not appear to be enough staff or vehicles ready.Reviewed 14 Jun. 2022

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8.0

I appreciated the ability to get a slightly better vehicle for the money using the “manager special” option, but I’m also aware that’s a crapshoot and dependent upon what they have available at any time. Although I got an upgrade, it was a smoked-in vehicle, and rags from the cleaning crew were left in the vehicle.Reviewed 14 Jun. 2022

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10.0

Friendly customer serviceReviewed 23 May 2022

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2.0

Hertz did not honor the booking and said they have no cars. They would not recognize Kayak reservation and I had to cancel my plans.Reviewed 9 May 2022

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6.0

Counter assoicate was not wearing a mask when we walked up either time. He did put it on when talking to us. He was very rude to my wife and I. Also when booking you need to tell people that there be a hold of at least 200 on your card and it can't be split between 2 cards. This would have prevented us from having to speak to him a 2nd timeReviewed 14 Jan. 2022

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2.0

Actually having the drop off location open and not charging me a fee to change locations because the original was closedReviewed 31 Dec. 2021

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8.0

The only thing I would recommend for travelers. We went on toll roads. Attendant when we rented should have explained how it worked with rental. We asked when we got to Newark, but would have been nice to know right awayReviewed 26 Oct. 2021

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5.9

The car was great, but we had to wait in line an hour and 15 mins after the pick up time to get it. Completely under staffed, just one attendant at the counter for Hertz and one for Dollar rent a car. We felt sorry for the 2 employees at the counter.Reviewed 18 Oct. 2021

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1.9

I waited more than 2 hours for my vehicle which disrupted my itinerary and made me late for the rest of the evening. There were many other people who were also waiting and they made no effort to upgrade people or generally make the experience more pleasant.Reviewed 20 Sep. 2021

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• How much does it cost to rent a car from Hertz at Buffalo Airport?

  On average a rental car from Hertz at Buffalo Airport costs C$ 137 per day.

• What is the most popular rental car from Hertz at Buffalo Airport?

  Compact (Jeep Compass or similar) is the most frequently booked rental car type from Hertz at Buffalo Airport.

• Where can I find Hertz car rentals at Buffalo Airport?

  4195 Genesee St is the closest Hertz rental location to Buffalo Airport. The telephone number for this location is +1 716 630 6556.

• Does Hertz offer shuttle or airport pick-up services from Buffalo Airport (BUF)?

  Yes