Find reviews that mention:
10.0
Nice people and very professional!!!!Reviewed 20 Sep. 2022
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1.9
took my reservation but did not actually have any cars. Same for BudgetReviewed 28 Jul. 2021
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3.9
The staff member at pick-up was very unprofessional. He did not provide me a lot of information that could have made my commute a lot better.Reviewed 19 Jul. 2021
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1.9
Didn’t get too use as retail store closed at 12Reviewed 12 Jul. 2021
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2.0
Pros:Nothing I never rented the car hertz couldn’t let me do so I would like a refund of my moneyCons:If hertz let me actually rent the car and not charge meReviewed 28 Nov. 2020
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2.0
Pros:The staff was rude and I had to wait outside because the place was small. They didn’t open the doors till 9:05 with a few people in front of me already waiting. When I got there the sales associate asked my name and drivers license and then immediately tells me he doesn’t have a car to rent me. So I told him I didn’t want to rent a car I reserved a SUV online. So then he looks up my reservation and tells me that he still doesn’t have an SUV to rent to me (the person before me has just dropped off an SUV) so I asked well what about that one he just returned. He said no because I have 13 other customers to rent to who already prepaid online. He didn’t offer me any other option but to walk out. Ruined my entire dayCons:Everything. For starters don’t allow customers to rent vehicles that aren’t available. Open the store at the right time. Don’t be rude to the customer and maybe look up the reservation before you assume what they are going to be renting. I could go on but that’s a good start.Reviewed 15 Jun. 2020
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4.0
Cons:Hertz did not honor rental. They said they had no cars. Int plans were ruined. I had to walk.Reviewed 24 May 2020
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4.0
Pros:the drop-off was easy at jfk. the car had bluetooth to connect my phone.Cons:the car was not ready at pick up. i didnt have options. the gas was only half full.Reviewed 2 Sep. 2019
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4.8
2 hour wait for pick upPros:The car, once I got it, was clean and an easy drive.Cons:I waited for two hours despite having a reservation because none of the cars sitting in the lot had up to date registrations. There was a crowd of people waiting for any car to be returned.Reviewed 6 Oct. 2018
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6.8
Easy to pick up and drop offPros:The car was nice. Pick up and drop off was quick and easy.Cons:I prepaid for gas so that I wouldn't have to come back with a full tank, but was not told that I wouldn't get a credit if the tank didn't need to be filled. So I paid 50 (3.10 per gallon) for a full tank, but returned the car with half a tank. So I lost money and feel a bit taken advantage of.Reviewed 18 Sep. 2018
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9.6
Really good service—some wait for the carPros:Stephen Blasiak ( at least I am assuming that was him behind the counter) was patient & super nice to everyone.Cons:My car pick up was for noon, but because of the line, I didn’t get it until 1 pm. Not too bad, but a bit of a delay.Reviewed 22 Aug. 2018
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8.0
Pros:All good, fast pick upReviewed 20 Mar. 2018
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