Book Hertz car rentals in Grand Rapids

Reviews for Hertz in Grand Rapids

Recent reviews

Traveler rating

Excellent

45

Good

13

Okay

8

Mediocre

24

Poor

2

Find reviews that mention:

car was cleanfriendly staff

pick up the cargreat experience

car availablecredit card

rented a carcustomer service

location was closednever rent

wrong locationcar was dirty

pick up and drop

2.0

Do not travel until this Covid mess is over. Hertz had 0 cars on the lot.Reviewed 24 Jul. 2022

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10.0

very clean vehicle. Branden was vey helpful.Reviewed 14 Jul. 2022

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2.0

IT was a bait and switch. They did not have the commercial vehicle available. I had to wait over and hour and the manager argued with me stating I rented a moving Van! The manager was completely degrading and rude and appeared to look lowly on women.Reviewed 28 Jun. 2022

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2.0

The vehicle I reserved was there but not available even so my reservation was useless.Reviewed 11 Mar. 2022

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2.0

Have the right car ready for us.We had reserved a midsize an we got a compact. The car was dirty an small.We will never rent from hertz again.I would hope hertz reaches out to us for some kind of compensation.Reviewed 23 Oct. 2021

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10.0

The guys at the desk were friendly and helpful. The price of the car rental was kind of more than I would of wanted o pay normally.Reviewed 10 Sep. 2021

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10.0

Vehicle was clean and comfortable, with lots of room for luggage. Would have been nice if I could have gone through Kayak again to add insurance to rental after changing my mind. I was unable to get a live person to assist as there was no options via computerized phone menu or online. Very frustrating.Reviewed 31 Aug. 2021

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7.9

The vehicle was exactly what we needed. It had great mileage and was comfortable. It would have helped to have some instructions about the use of the onboard computer. Otherwise, we adapted well and enjoyed our trip.Reviewed 28 Aug. 2021

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1.9

I had a written reservation and confirmation (Hertz, 487 28th Street Se, Grand Rapids, Michigan, 49548). Upon arrival, I was told there was not a single car available. The staff on site was not helpful at any time. A customer before me had the same problem. I can do without such service from hertz in the future.Reviewed 25 Jul. 2021

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10.0

windows were not cleanReviewed 20 Jul. 2021

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3.9

The pickup process was terrible they had one 50+yr old guy typing slower than climate change. It was insaneReviewed 16 Jul. 2021

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1.9

Showed up and they told me there were no cars available.Reviewed 9 Jul. 2021

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• Has the Hertz rental car policy in Grand Rapids changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• How much does it cost to rent a car from Hertz in Grand Rapids?

  On average a rental car from Hertz in Grand Rapids costs C$ 215 per day.

• What is the most popular rental car from Hertz in Grand Rapids?

  Full-size (Toyota Camry or similar) is the most frequently booked rental car type from Hertz in Grand Rapids.

• How many car rental locations does Hertz have in Grand Rapids?

  Hertz has 4 rental locations in Grand Rapids. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Gerald R. Ford Intl airport (GRR)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Gerald R. Ford Intl airport (GRR)?

  Yes