Book Hertz car rentals at Madison Truax Field Airport

Madison, WI, United States - Truax Field
18 Aug — 25 Aug
Same drop-off
Madison, WI, United States - Truax Field
Thu 18/8
Noon
Thu 25/8
Noon
Driver's age:

Pros

" and patient"(in 2332 reviews)
"quick easy pick up/ off."(in 2382 reviews)
"Excellent and price"(in 668 reviews)

Cons

"Rude staff, smelled like smoke"(in 5756 reviews)
" rental rip off."(in 5756 reviews)
" was terrible."(in 5756 reviews)

Reviews

Overall Rating7.7 GoodBased on 142 reviews
Cleanliness
7.8
Comfort
7.8
Overall
7.6
Pick-up/Drop-off
7.5
Value for money
7.7

Recent reviews

Traveler rating
32
8
13
17
0
Find reviews that mention:
2.0
The car was clean and nice. When I arrived at the pick-up time, I was informed the car was not yet ready due to lack of staff preparing cars for pick-up. I had to wait an hour and was not offered a discount and barely an apology. I then asked if I could have the car for longer instead, and that was not an option, in fact they told me that if I didn't deliver the car at the time of return, they would charge me for the night.Reviewed 25 Jul. 2022
review fromkayak
2.0
Got the shaft from them and had to go with budget instead last second. Thank god for budget.Reviewed 6 Jul. 2022
review fromkayak
10.0
Thank youReviewed 9 Apr. 2022
review fromkayak
2.0
I tried to rent a mini van for my family at the Hertz at the Dane County airport in Madison Wisconsin. The first van I got had a heater that did not work (in Wisconsin, during winter) the windshield washer fluid was frozen and the outside windows were dirty, making it hard to see. I took the Dodge Caravan back and was given a Pacifica. I got my kids car seats anchored and went to get myself buckled in and the drivers seatbelt did not work. There was a panel near it that had been taken off and never fixed. I had to take the car seats out of that van, back into the airport to talk with the agent. He told me that they pay a company to maintain their cars and check them for safety. I question if the company is doing their job. I could hear the agent talk to his manager about what was going on, and while the agent wanted to help get me an upgrade the manager wanted to send me away in the car with the malfunctioning seatbelt. I did talk to the manager, he was short, and did not apologize for any of it. They never offered to check the next car to see if it worked properly, or drive it to me so I would not have to carry two car seats. Overall it took me 2 hours to get a working car, and I hauled 2 large car seats multiple blocks. I have rented with other car rental companies at the airport and they normally go out of their way to make things right, and apologize when it’s not. It was a huge waste of time and effort. Go with a different company.Reviewed 13 Feb. 2022
review fromkayak
6.0
The personnel working the front desk during pickup and drop off were very friendly and helpful. However, the Yukon I rented was not as clean inside as I had expected. The passenger side mirror was not functioning and when I informed the receptionist at drop off it didn't seem to concern him. The remote auto start also did not work resulting in my going outside in below zero temperatures to start the vehicle. I also would have expected a walk around of the vehicle before and after with a brief on the operating functions of the vehicle, but neither occurred. This did make me nervous on drop off and potentially accruing charges for any damage that was already there but not documented. I did receive my receipt and this did not happen, but it was a nervous period. Overall, I would use Hertz again, but there are improvements that could make things better.Reviewed 7 Feb. 2022
review fromkayak
10.0
Nothing differentReviewed 18 Nov. 2021
review fromkayak
2.0
Pros:Staff was trying to helpful but nothing they could doCons:I wasn’t able to rent the car due to a credit holdReviewed 15 Feb. 2021
review fromkayak
8.0
Cons:The vehicle didn’t have washer fluid in it when I got it and I had to go buy some.Reviewed 25 Dec. 2020
review fromkayak
10.0
Pros:quick easy pick up/ drop off. Clean comfortable vehicle.Cons:.Reviewed 23 Sep. 2020
review fromkayak
10.0
Pros:Quick, easy pick up and drop off. Nice clean comfortable vehicle.Reviewed 23 Sep. 2020
review fromkayak
5.6
Cons:Rude and condescending at check-out in Madison; was on her phone and seemed that I was interrupting her to check out the car.Reviewed 27 Jan. 2020
review fromkayak
9.6
Pros:Vehicle was in good shape and everything went smoothly at pickup.Cons:The luxury car offering was only a Chrysler 300 ... I would have liked to see a better offering, but the vehicle was acceptable enough.Reviewed 1 Oct. 2019
review fromkayak

Other car rental agencies at Madison Truax Field Airport scored

Hertz car rentals near Madison Truax Field Airport

4000 International Lane, Hertz car rentals

Address

4000 International Lane

Hours

Friday08:00 - 19:00
Sunday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Saturday08:00 - 19:00
Monday08:00 - 19:00
Tuesday08:00 - 19:00

Phone

+1 608 241 3803

Address

2101 Darwin Road

Hours

Friday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Monday08:00 - 19:00
Tuesday08:00 - 19:00

Phone

+1 608 241 5597

Top tips for renting a car from Hertz at Madison Truax Field Airport

  • Supplier choice rental cars from Hertz at Madison Truax Field Airport are around 42% cheaper than other car types, on average

FAQs about renting a car from Hertz at Madison Truax Field Airport