10.0
Nothing differentReviewed 18 Nov. 2021
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2.0
Pros:Staff was trying to helpful but nothing they could doCons:I wasn’t able to rent the car due to a credit holdReviewed 15 Feb. 2021
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8.0
Cons:The vehicle didn’t have washer fluid in it when I got it and I had to go buy some.Reviewed 25 Dec. 2020
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10.0
Pros:quick easy pick up/ drop off. Clean comfortable vehicle.Cons:.Reviewed 23 Sep. 2020
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10.0
Pros:Quick, easy pick up and drop off. Nice clean comfortable vehicle.Reviewed 23 Sep. 2020
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5.6
Cons:Rude and condescending at check-out in Madison; was on her phone and seemed that I was interrupting her to check out the car.Reviewed 27 Jan. 2020
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9.6
Pros:Vehicle was in good shape and everything went smoothly at pickup.Cons:The luxury car offering was only a Chrysler 300 ... I would have liked to see a better offering, but the vehicle was acceptable enough.Reviewed 1 Oct. 2019
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10.0
Pros:The Hertz Team at Madison Wisconsin were professional and friendly. Drop off was easy and hassle free.Cons:Could not have been better. The car was basically brand new.Reviewed 19 Sep. 2019
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5.6
Pros:I did not receive the car I rented from kayak. Hertz did not have a luxury car available for me to rent so I got a gas credit which does not make up for the sore back I have now because of a less comfortable car.Cons:Getting the car I rented.Reviewed 3 Aug. 2019
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9.2
Pros:Staff was friendly and patient.Cons:Wish there were more location options to pick up the car for one way drop offReviewed 19 Jul. 2019
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6.0
Pros:Car was niceCons:The lady at the counter left at midnight. My plane was delayed until 12:30. Had to take a cab to hotelReviewed 19 Jul. 2019
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10.0
Pros:Jessica was awesome! She was very friendly and made our pickup process so easy and pleasant. Our rental ran like a dream and was more than we hoped for.Cons:Nothing significant here.Reviewed 23 Jun. 2019
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