- All reviews
Cons: Garbage customer service. Would not let us pick up the car 1 hour early because our flight was early.
Cons: Location very hard to find, the hertz sign is in a building away from the actual hertz pickup desk in a completely different building. It took us 45 minutes to get our car.
Cons: Finally, when I returned the car, there were charges that I did not consent to at pick up (inlcuding a 40Euro fee for a one way rental when I clearly booked it as a one way rental in the first place, and another 50Euro for a 4th day when i only used it three days)
Cons: Waiting time for picking up the car
The car was not great
Pros: I liked the staff at Hertz very attentive and explained everything.
Cons: The price changed based on booking. It was supposed to be 86 euro and ended up to be 228 because of insurance. I chose insurance on the booking and the agent said i didnt. so seemed weird. I was too tired to argue. The car had a bad clutch and really going go up hill with out a running start. again i was too far and too tired to argue. I just dealt with it. Typically this is why i dont like renting like this. but when they have you over a barrel.
Cons: I was never able to pick up the car due to the car station did not accept my credit card. The car rental should explain prior to the reservation the credit card that tey accept, so that the costumer could make a proper selection. Therefore, dont waste time and money!!!!
Pros: new and clean car
Cons: the insurance was very expensive (cost more then the car rental itself). drop off wasn't comfortable . the counter tried to charge extra payment for fuel, although the tank was full
Difficult drop off, signs to small and to few!
Cons: Drop off was badly marked, sign way to small! Passed the place and had to go back in spite that I was already warned by friends that drop off is badly marked
Pros: No cleasr process for drop off. Took too long.
Great service in Italy
Pros: We loved the quick and efficient service we received in Italy both in Naples (Garibaldi) and at the Rome airport too. They had our car but offered an upgrade and it was perfect for our road trip. Thanks again to the team at Hertz.
Cons: The cost of renting a car in Naples is a little higher than other cities in Italy so that stung a little.
Not the car we paid for & the wait time was 2 hours.
Pros: Intentionally left blank.
Cons: The Hertz experience for us was not good. We arrived just before our scheduled pick up time of 9:00AM and waited 2 hours for our car. There wasn't a line or anything. We were told that they had to get the car from the airport to this Hertz location, however the airport is only 15 minutes from our Hertz location. Additionally, we signed up for a Fiat Panda but the only car Hertz had was almost the size of a mini van - not the car we wanted to be driving through the narrow Positano roads in. Overall, I do not recommend this Hertz location due to the wait time and the car we received. Also, there is a $360 pending charge on my credit card which should absolutely not be the case. We better not be charged more than what we signed up to pay for getting a bigger car because we absolutely did not want a bigger car.
Pros: The car was great, clean, full of gas and perfect size for our trip.
Cons: After getting off a 9 hour flight we had to wait an hour and a half in line to pick up the car. And after we picked it up we then had to wait anther15 min in line to have them sign the sheet saying there was a lot more damage then recored on the vehicle.
Other suppliers in Naples scored
Where can I find Hertz car rentals in Naples?
AddressViale Umberto Maddalena 196
|Monday||08:00 - 18:00|
|Tuesday||08:00 - 18:00|
|Wednesday||08:00 - 18:00|
|Thursday||08:00 - 18:00|
|Friday||08:00 - 18:00|
|Saturday||08:30 - 12:00|
Phone+39 081 780 5681
Top tips for renting a car from Hertz in Naples
- 25% of our users found rental cars from Hertz in Naples for C$ 30 or less
- Book your rental car from Naples in Hertz at least 1 day before your trip in order to get a below-average price
- Mini rental cars from Hertz in Naples are around 57% cheaper than other car types, on average
FAQs about renting a car from Hertz in Naples
How much does it cost to rent a car from Hertz in Naples?
On average a rental car from Hertz in Naples costs C$ 33 per day.
What is the most popular rental car from Hertz in Naples?
Economy (Fiat Panda or similar) is the most frequently booked rental car type from Hertz in Naples.
How many car rental locations does Hertz have in Naples?
Hertz has 10 rental locations in Naples. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: Naples airport (NAP)?
Does Hertz offer shuttle or airport pick-up services from Naples airport (NAP)?