Book Hertz car rentals in Newark

Newark, DE, United States
5 Oct — 12 Oct
Same drop-off
Newark, DE, United States
Wed 5/10
Noon
Wed 12/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"The "(in 5675 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Newark

Overall Rating6.0 GoodBased on 24 reviews
Cleanliness
6.7
Comfort
6.6
Overall
5.8
Pick-up/Drop-off
5.8
Value for money
5.6

Recent reviews

Traveler rating
6
3
1
6
0
Find reviews that mention:
8.0
Rental went well. First time to get vehicle with gas on empty.Reviewed 17 Sep. 2022
review fromkayak
2.0
.Reviewed 30 Jul. 2022
review fromkayak
2.0
Our reservation was not available and I did not get a car the day I needed one. I spent three hours running around between two Hertz locations and on the phone with Hertz and Priceline. No one could help. I ended up with a smaller car and paid a higher rate at the counter. It is impossible to get someone from Hertz on the phone. When I finally connected with customer service, I was told there is something wrong with the reservation because it came from a third party site. Hertz would not honor the price I reserved through Kayak, did not have a car for me, and really didn’t care what that meant for our family vacation.Reviewed 15 Jun. 2022
review fromkayak
10.0
Could have been a newer car. Had to pay $94 extra at the rental place. Please don't hide any fees.Reviewed 3 Nov. 2021
review fromkayak
2.0
The car had Wi-Fi, a touchscreen and great backup camera. However the remote to the car never worked. It slipped gears when shifting and pulled to the right to hard.Reviewed 2 Nov. 2021
review fromkayak
2.0
I started the car rental process on KAYAK. On that site the penalty for cancelling the rental before 3 days is $0.00. The rental started thru first KAYAK, then routed Priceline and Hertz. The experience with Hertz was the WORST. It looked like a SCAM when I wanted to cancel the reservation 72 hours ahead. Hertz did not give any option without charging a Penalty of $50.00 / 100.00 / or forfeit altogether. I cancelled 3 days before the rental day. When I wanted to talk to a real breathing live person, Hertz informed they will charge 15% or 5% of the rental amount (I don't remember). Conversing with Zombies at Hertz is free. No charges. Thank God Hertz is not charging even to call them . This KAYAK / Priceline / Hertz is the BEST example of scam artistry, I came across in a long time. SHAME ON YOU!Reviewed 26 Oct. 2021
review fromkayak
10.0
The staff is a bit disorganized and looks like they could be better trained (at least the person I had to deal with).Reviewed 11 Sep. 2021
review fromkayak
2.0
Cons:I could had better car than KiaReviewed 7 Jun. 2021
review fromkayak
2.0
Pros:NothingCons:A few minutes before I was supposed to arrive, Hertz called and cancelled my rental. I continued to drive the additional minute-and-a-half to the office and walk inside to see if they had some vehicle they could rent me. The agent said they could not. The agent said that they did not have any Vehicles available. When I inquired about when I could make a reservation to get the specific class of vehicle I had booked the agent said that they were not taking reservations because all of them were booked up for the foreseeable future. Which doesn't make much sense. However, I would like to clarify that the agent was not the problem. The agent was respectful and courteous despite delivering undesirable news with not available placations. I believe that the source of the problem lies in the local market logistics. More specifically, I believe the problem lies with whomever is responsible for making sure that vehicles are available for the reservations. I would like that part investigated and solved.Reviewed 5 Apr. 2021
review fromkayak
4.0
Cons:SUV reservation was cancelled because I didn't meet the 2 hour pickup appointment window Car smelled like a skunk got in! Windows were smeared with grease. 2020 Nissan Altima shook violently at highway speed. Overall very displeased with the Hertz experience.Reviewed 26 Jan. 2021
review fromkayak
9.2
Pros:Was really excellent, in and out seamlessly!!! Will recommend!Cons:Better signs directing to store front and clearer marking where to park at establishment!!!!Reviewed 17 May 2019
review fromkayak
6.0
Pros:The staff was helpful.Cons:The car wasn’t cleaned, the helpful staff tried to give a quick clean but it should have been done before we got the car.Reviewed 27 May 2018
review fromkayak

Other suppliers in Newark scored

Where can I find Hertz car rentals in Newark?

1344 Marrows Road, Hertz car rentals

Address

1344 Marrows Road

Hours

Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Saturday09:00 - 12:00
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Friday08:00 - 17:00

Phone

+1 302 737 5420

Address

1344 Marrows Rd

Hours

Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Saturday09:00 - 12:00
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Friday08:00 - 17:00

Phone

+1 302 737 5420

Good to know

Most popular location

1344 Marrows Road

FAQs about renting a car from Hertz in Newark