Book Hertz car rentals in Parma

Parma, OH, United States
30 Jun — 7 Jul
Same drop-off
Parma, OH, United States
Thu 30/6
Noon
Thu 7/7
Noon
Driver's age:

Reviews for Hertz in Parma

Overall Rating7.3 GoodBased on 13 reviews
Cleanliness
7.6
Comfort
7.6
Overall
7.0
Pick-up/Drop-off
7.2
Value for money
7.2

Recent reviews

Traveler rating
4
0
1
2
0
Find reviews that mention:
2.0
Pros:ABSOLUTELY NOTHINGCons:Did not get comparable car.... over priced... despicable customer service... inaccurate hours... primary vs secondary driver not clearly defined for payment options or extra fees. Will never rent from Hurtz again and will discourage others from doing soReviewed 11 Apr. 2021
review fromkayak
4.4
Not as advertisedCons:First when i picked up the car i was told they didnt have the car i reserved available and i would have to get a bigger car for more money(10/per day). Also i said i needed it for 1 or 2 days because my truck was in the shop and i wasn't exactly sure when it would it be done. They charged for me 2 days stating that if i only used 1 day i would get the second day taken off my card. I brought it back the next day at which time i was told i missed the cut for my return time by 2 hours. Nothing was ever said about a return time cut off. I rarely rent cars becausei have my own vehicles. I feel like i got burned twice for not knowing the rental car rules and was overcharged by double ($45). Ill never rent from Hertz again and tell my friends and family of my horrible rental experienceReviewed 23 Dec. 2018
review fromkayak
9.2
Quick and easy!Pros:Staff were easy to talk to, the whole experience was quick and easy.Cons:The inside of the car did not look as clean as the last car we rented from Hertz. A couple of stains, foot prints and dirt, and an odd odor.Reviewed 6 Mar. 2018
review fromkayak
2.0
Terrible experiencePros:Didn’t even get the car. Between the time of booking and picking up my credit card was hacked and I needed to get a new one. Hertz would not honor the car rental even though it was prepaid since the card it was booked on was not available to swipe. The gentleman offered a new rental almost $200 more than the original rental. When i went online to cancel i was referred to he hertz number. We called to cancel and were told that we would get an email and a call. Still waiting more than a week later. Charge was disputed with my credit card company but we will never book again like this. Hertz should have honored the rental at the original price.Cons:Everything !Reviewed 7 Nov. 2017
review fromkayak
8.0
TiredPros:The car was decent, clean and efficient. Liked the backup cam, trip info.Cons:When the tires started needing air, our problems began. We put air in a couple of days (more than one was low), but had a flat one morn. Time to get it fixed! There was a nail and it couldn't be repaired because of where it was. The dealer said Hertz would probably send a replacement or pay for it. No. Not only did we pay for it, they tried to tell us we had to pay for its companion when we dropped it off. Crazy! When the store called Hertz, they got two different stories, so they let us go with just one new tire. I was afraid to tell them the tire place said the battery was going - didn't want to pay for that too!Reviewed 14 Oct. 2017
review fromkayak
10.0
Pros:Good service and very quick turnaround.Reviewed 31 Dec. 2016
review fromkayak
10.0
Pros:Very Nice van Drove well! Had a good pick up through the tripReviewed 1 Oct. 2016
review fromkayak

Where can I find Hertz car rentals in Parma?

5411 Brookpark Road, Hertz car rentals

Address

5411 Brookpark Road

Hours

Saturday09:00 - 12:00
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Wednesday08:00 - 18:00

Phone

+1 216 661 5427

Good to know

Most popular location

5411 Brookpark Road

Most popular car type

Full-size

Top tips for renting a car from Hertz in Parma

  • Full-size rental cars from Hertz in Parma are around -2% cheaper than other car types, on average

FAQs about renting a car from Hertz in Parma