Book Hertz car rentals in Redwood City

Reviews for Hertz in Redwood City

Recent reviews

Traveler rating

Wonderful

3

Very good

0

Good

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Okay

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Fair

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Mediocre

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Poor

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10.0

Pros:Great staff to help with rental!Reviewed 30 Mar. 2021

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10.0

Cons:Little expensive for a one-day rental.Reviewed 12 Dec. 2020

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10.0

Pros:fast and efficient serviceReviewed 15 Sep. 2020

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5.6

Cons:Don’t go on a Monday morning. It is so busy. Waited over 45 minutesReviewed 22 May 2019

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4.4

Bad customer service from HertzPros:Car was cleanCons:I added a day and the price went up by a third. When I then tried to change it back, the price was $50 higher for the same time period and they wouldn't honor the original rate. I wanted to cancel but the cancellation charge was also $50, so I felt stuck. Then the car I got was not I would say the same type as promised. Finally, when I dropped it off at some point a rock had hit the windshield, through no fault of my own as they recognized, but I still had to pay for that- on top of the car being more expensive than what I had originally signed up for, the value ended up being pretty terrible. And the franchisee did not care.Reviewed 8 Aug. 2017

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9.6

Easy and very efficientPros:Pleasant staff. Smooth Pick-up and return.Reviewed 10 Jun. 2017

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8.0

Pros:Pick-up was easy and convenient and the man we worked with (I think he was the manager) was very friendly and helpful. He made this an overall great experience.Cons:On the day of drop-off we worked with a man who wasn't very friendly. He made us feel more like an inconvenience to him than a customer who deserved good care. We understood that it was the end of the day, and that they were busy, but we felt that his attitude and customer service was below what's expected in the industry. Despite that, we'd still recommend this Hertz, because we had such a positive experience with the other representatives.Reviewed 7 May 2017

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9.6

Everything was good except pickup.Pros:Dropoff was fast and nice. Car was small and comfortable.Cons:Pickup was with problems, because KAYAK approved the pickup time - 6 pm, but the Hertz office was already closed at this time, so we were compelled to pickup our car on the next day morning. It was sad... Check the open hours of offices before reservation.Reviewed 28 Apr. 2017

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10.0

Incredibly low price thru KayakPros:The daily rate for the weekend was incredibly cheap (low 20 a day), and the car was an okay Toyota compact that gave 33 miles a gallon. Santa Claus came earlyCons:Really can't think of anyReviewed 13 Dec. 2016

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7.6

Cons:I find Hertz expensiveReviewed 24 Jul. 2016

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More

• 4.5 /10Enterprise Rent-A-Car Car Rentals at Redwood City

• Has the Hertz rental car policy in Redwood City changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Redwood City?

  Intermediate (Class Intermediate Car or similar) is the most frequently booked rental car type from Hertz in Redwood City.

• How many car rental locations does Hertz have in Redwood City?

  Hertz has 2 rental locations in Redwood City. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: San Francisco airport (SFO)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from San Francisco airport (SFO)?

  Yes