Book Hertz car rentals at Chicago Greater Rockford Airport

Reviews

Recent reviews

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5.2

Pros:Staff was friendly until we had a problem.Cons:Unfortunately, had to use a car reaking of smoke. Agent said if we wanted to wait an hour, they could probably get a car cleaned up for us. Agent had to turn away other customers because no clean cars were available. Not acceptable for a company the size of Hertz. Disappointing.Reviewed 28 Sep. 2019

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10.0

Pros:Staff was very helpful and friendly. Loved the Nissan Versa. Drop off was quick.Reviewed 24 Sep. 2019

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6.8

Pros:Ford Fusion was greatCons:Waited 40 minutes for a person to come to the counter to get my key. Was told to put the key in the drop box after hours when returning the car, the slot in the box was too narrow to fit the key. Had to make a second trip back to drop key off the next day. I'll be trying another provider.Reviewed 16 Aug. 2019

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9.2

Pros:Staff at pick up and drop off.Cons:Car was very dirty on exterior, windshield was hard to even see out ofReviewed 6 Aug. 2019

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10.0

Friendly ServicePros:Very friendly service.Reviewed 23 Oct. 2018

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2.8

Horrible Hertz ExperiencePros:NothingCons:Because we prepayed with our credit card we had to pay a $225 deposit for some unknown reason. They claimed this is their policy for anyone who prepays. There was no mention of this when I made the reservation. They refused to let me use a different card for this. Then there was 3 separate charges totaling an extra $23 that I had to pay. Even though my confirmation specifically said $0 due at pickup. The guy at the counter could not tell me what the fees were for. He said "probably some airport fees or something". Hertz customer service people extremely rude and absolutely no help! I rent cars very often and have never had a problem. This was my first and last time going through hertz.Reviewed 9 Oct. 2018

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2.0

Cons:The Jerk refused to rent me the car so I went to Enterprise where I was very happy with the treatment I received I never rent from Hertz again everReviewed 11 May 2017

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10.0

Cons:No tilt steering wheel. Minor detail.Reviewed 11 Feb. 2017

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More

• 5.4 /10Enterprise Rent-A-Car Car Rentals at RFD
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• 8.0 /10Alamo Car Rentals at RFD

• Where can I find Hertz car rentals at Chicago Greater Rockford Airport?

  #2 Airport Circle is the closest Hertz rental location to Chicago Greater Rockford Airport. The telephone number for this location is +1 815 963 5318.

• Does Hertz offer shuttle or airport pick-up services from Chicago Greater Rockford Airport (RFD)?

  Yes