2.0
tank was not fullReviewed 29 Jun. 2022
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8.0
We were delayed for 2 hours because there wasn’t a large enough car available when we arrived. But they reduced the rate for the day and took car of us.Reviewed 25 May 2022
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3.9
Complicated rental processReviewed 28 Jul. 2021
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7.9
Car smelled of cigarettesReviewed 12 Jul. 2021
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10.0
Pros:Courteous service. Clear and accurate pricing. Good car. Highly recommend.Reviewed 4 Jun. 2021
review from![kayak]()
2.0
Cons:The price was 4 times(!) what was advertised.Reviewed 18 Jun. 2019
review from![kayak]()
2.0
Pros:actual price was triple than what was booked on kayak and staff only tried getting out from you another dollarCons:honor pricesReviewed 5 Jun. 2019
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4.8
Pros:Prices were x5 higher than promised here and x2 higher than explained on the counter. The staff consists of con artists and pathological liars. I submit a criminal case to Tel Aviv police office.Reviewed 11 May 2019
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2.8
Cons:Returning the car at Ben Gurion Airport in Tel Aviv is a nightmare. The Hertz return is not in the same location as the return for all the other agencies. The airport signage for Hertz is completely inadequate. Nav apps (Google maps) takes one to the wrong level. We drove around for 100 minutes (!) and literally could not find where to leave the car. This is a big problem when there is an international flight to catch.Reviewed 19 Oct. 2018
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2.0
DeceivingCons:No mention of a mandatory insurance policy that cost $50 US dollars a day in addition to what I paid to kayakReviewed 22 Jul. 2018
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4.0
Pros:The car generally drove well.Cons:Car was parked on a sidewalk NOT in the place I was told to find it on pick up. Really could not find the car. There was some minor scrape which was present before I took the car. I had trouble finding your return area, signed when driving around airport were way to small.Reviewed 24 May 2018
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6.8
Hertz ok but car type not goodPros:Easy pick up and drop off at airport. The customer service person was nice and explained the insurance options.Cons:The car was a Cleo. This car's engine stops every time the car comes to a stop at traffic lights and in stop and go traffic, then must re-start to move. This was terrible especially in Israel's hilly terrain . The insurance cost in Israel is outrageous! Credit card insurance policies will not cover rental cars there.Reviewed 25 Apr. 2018
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