Book Hertz car rentals in Thousand Oaks

Reviews for Hertz in Thousand Oaks

Recent reviews

Traveler rating

Wonderful

1

Very good

1

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

6

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friendly staffcar available

car was cleanpick up the car

pick up and droprented a car

4.0

They explained many things - coverage, operation kf vehicle, etc, except for 1 important thing —- they are closed on Sundays - the day I was supposed to return the vehicle. So i have to pay an extra day.Reviewed 15 Jul. 2022

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2.0

For the 2nd rental in a row, Hertz Thousand Oaks didn’t have my cargo van available. No follow up from staff after requesting one. Disappointed againReviewed 27 Jun. 2022

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2.0

Hertz called me just before closing for the day letting me know they don't have the car I specifically reserved weeks ago and wouldn't be able to find one for me. Unfortunately given how short notice it was, I was unable to find something comparable (needed a cargo Van which is what I reserved). It was poor planning on Hertz end and there was no follow up after getting disconnected.Reviewed 29 May 2022

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2.0

They gave away my car I had reserved without contacting me. The staff were unhelpful and unsympathetic. I won't be booking with them ever again.Reviewed 22 Feb. 2022

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2.0

They canceled my reservation the day I was flying out to California. Told me that they had car for me . Sorry!!! I will Never use HertzReviewed 29 Nov. 2021

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6.0

Pros:Staff was super friendly. Just was kind of irritated that it jumped 300 something dollars to 730 dollars because of all the fees/"upgrades" that I wasnt sure about because they seem small but they nickel and dime you to death the 200 dollar deposit was ridiculous compared to enterprises 60Cons:Fees. enough. I liked the gas and liability fee. But honestly was extremely overpriced.Reviewed 10 May 2021

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2.0

Pros:Nothing, the worst car rental experience I've ever hadCons:Everything. The customer service was terrible, the car was awful and the whole experience was horrible. So bad in fact, I went to enterprise the same day to rent a car because hertz was a joke. I'll never rent through either hertz or kayak again. Absolutely terrible experience all around.Reviewed 22 Feb. 2021

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2.0

Pros:Nothing.Cons:Everything.Reviewed 14 Feb. 2021

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8.0

Pros:Friendly staff. - super easy pick up and drop offCons:Tank was just 1/2 full - would have been nice to have full tank to start off our journey.... But that's just a small inconvenience. Car was clean and comfortable. Part of the front right panel was loose upon picking up vehicle - it was noted by staff, but I think it should have been fixed before renting to me. It made a whistle sound driving down the highway....Reviewed 10 Dec. 2020

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10.0

Pros:Very helpful staff. Quite busy at time.Reviewed 28 Nov. 2020

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4.0

Pros:The man that helped me when I checked in was very nice and worked fast.Cons:When I came to return my vehicle there were only two employees working and there were about 15 people waiting. I left and came back and still had to wait about 30 minutes and I was given mis information on the gas. Also the car was not a good value I’ve rented cars for a quarter of the price at other rental car companies.Reviewed 31 Dec. 2019

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9.2

Cons:The check in was slow returning was easier. Friendly staff thoughReviewed 2 May 2019

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• Has the Hertz rental car policy in Thousand Oaks changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Thousand Oaks?

  Economy (Toyota Yaris or similar) is the most frequently booked rental car type from Hertz in Thousand Oaks.

• How many car rental locations does Hertz have in Thousand Oaks?

  Hertz has 1 rental location in Thousand Oaks. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes