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One location in London
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Reviews
10.0 Wonderful
Dec. 2021
2.0 Poor
Nov. 2021
10.0 Wonderful
Feb. 2020
Pros:
Rental price was very cheap, and I've got a free upgrade.Cons:
They should offer Japanese or German cars.10.0 Wonderful
May 2019
Pros:
Staff is very friendly. I got an upgrade for the same price.Cons:
If they had diesel cars.10.0 Wonderful
Jan. 2019
Cons:
Thank you very much Omar, Great customer service and a good person to deal with!10.0 Wonderful
Dec. 2018
Pros:
Quick pickup & dropoffOne location in London
Filters
Reviews
10.0 Wonderful
Jun. 2020
Pros:
Staff was the best! Drove me to my house to get another credit card. Quick service!Cons:
The ease of rental in regards to what is required. (Unable to use a Visa debit to purchase) A 360 of the vehicle is necessary so that I am not blamed for any damages. This was not done before my departure.9.6 Wonderful
May 2019
Cons:
Prices found online are subtotalled. My booking had shown that I would owe about $130 at pick up. But was not told about the additional taxes and coverage per day. This had made it go up to nearly $300 dollars for 4 days. I’m upset that I was told a different price than found online.10.0 Wonderful
Apr. 2019
Cons:
Pick up and drop off was smooth.One location in London
One location in London
Filters
Reviews
2.0 Poor
Jan. 2024
10.0 Wonderful
Dec. 2019
Pros:
Excellent service at the counterCons:
None8.4 Very good
Feb. 2019
Pros:
Good priceCons:
Smell like cigarettes inside2 locations in London
Filters
Reviews
10.0 Wonderful
Jan. 2024
5.2 Fair
Jun. 2017
Pros:
The Customer Service at the pick up and drop off were really friendly, helpful and on the ball. The price was as expected from my booking, and I was happy with $20/day for the car.Cons:
The pick up location was changed via email less than 1 day from the pick up time (car was booked 5 days in advance). Every time I spoke with an Avis CSR on the phone, I was given different information as to why that is. The website is inconsistent with information about that as well, as I can still book at the 'closed' location. Very frustrating to be given different bits of information over and over again. It started with me calling in to confirm my reservation and costs (1 day after booking) and everything, including the pick up location, was confirmed. To the follow up calls about the change in location and the change in drop off location without notice. Definitely frustrating and still trying to work this out.