Payless car rental prices in Richmond
| Mini |
| Economy |
| Compact |
| Intermediate |
| Standard |
| Full-size |
| Luxury |
| Minivan |
| Passenger Van |
| SUV |
| Commercial |
| Pick-up truck |
Pros
" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)
Cons
"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)
Reviews for Payless in Richmond
Overall RatingBased on 43 reviews
Cleanliness
Comfort
Overall
Pick-up/Drop-off
Value for money
Recent reviews
Traveler rating
Find reviews that mention:
4.0
Insane wait time wrecked my day and vehicle was not what I reservedReviewed 11 Apr. 2022
review from![kayak]()
2.0
It was difficult to find in the airport, I was lied to about the deposit and given the run around when it was time for my refund. I wouldnt suggest going there and if you do make sure you have about $300 extra dollars more than the cost of your rental even though I was told it was $200 for the deposit. Good luck!Reviewed 27 Dec. 2021
review from![kayak]()
2.0
Really bad experience. The check in line at the Payless desk at Richmond Airport took close to 45 minutes as there was only one agent working most of the time despite having 20+ people on line. Once I finally got my car the interiors smelled of stale cigarette smoke and my car seat was still wet as it wasn't properly dried after the last cleaning. The agents working on the premise were extremely polite and friendly but they are under staffed and put in a very difficult situation. Senior management is setting them up for failure and it's not fair.Reviewed 22 Nov. 2021
review from![kayak]()
8.0
Sometimes difficult to find the needed paperwork - Kayak? Priceline? Where?Reviewed 20 Oct. 2021
review from![kayak]()
7.9
It was easy to pick the car up and the staff was very friendly. I wasn’t, however, crazy about the fact that they gave me a Prius (I wanted a compact not a hybrid). Drop off was a little tough to figure, I think you just need better signage. All in all, a pretty good experience.Reviewed 6 Jul. 2021
review from![kayak]()
2.0
Pros:the car was nice once we finally got to itCons:it took us about an hour and 15 minutes to get into our car with a pre-existing reservation. the first desk lady put us on a "Waiting list". we then checked out with her only to get sent to another slow line for that desk person to give us a car. little communication or apologize for what was delaying us. all this and my price for the rental was super high. not happy at allReviewed 2 Jun. 2021
review from![kayak]()
6.0
Cons:A car available at the reserved time.Reviewed 26 Feb. 2021
review from![kayak]()
10.0
Pros:Fun car. Great experience and easy processCons:NothingReviewed 22 Aug. 2020
review from![kayak]()
2.0
Pros:They were closed, like out of business.Cons:Using a company that was in business.Reviewed 7 Nov. 2019
review from![kayak]()
10.0
Pros:The woman at the car pick up window was very friendly and helpfulReviewed 13 Oct. 2019
review from![kayak]()
2.0
Cons:Have a car. Any car. Lost a day of travel trying to find a vehicle from another agency. Will never consider Payless again.Reviewed 27 Sep. 2019
review from![kayak]()
4.8
Pros:The staff was friendly.Cons:The car had bugs that bit us. The price charged was $35 more that the price on the reservation.Reviewed 1 Jul. 2019
review from![kayak]()
Other suppliers in Richmond scored
Where can I find Payless car rentals in Richmond?
1 Richard E Byrd Terminal Dr, Payless car rentals
Address
1 Richard E Byrd Terminal DrHours
| Monday | 07:00 - 23:00 |
|---|---|
| Tuesday | 07:00 - 23:00 |
| Wednesday | 07:00 - 23:00 |
| Thursday | 07:00 - 23:00 |
| Friday | 07:00 - 23:00 |
| Saturday | 07:00 - 23:00 |
| Sunday | 07:00 - 23:00 |
Phone
+1 804 226 8153Good to know
Most popular location | 1 Richard E Byrd Terminal Dr |
|---|---|
Most popular car type | Luxury |
Top tips for renting a car from Payless in Richmond
- Luxury rental cars from Payless in Richmond are around -14% cheaper than other car types, on average.