- All reviews
Pros: The staff I interacted with were helpful
Cons: DC drop off location was very confusing. The reservation system allows for an after-hours drop-off at a parking garage location that is closed during after-hours.
Cons: I rented a intermediate car and they gave me a compact. It didn’t have cruise control and the seat was very uncomfortable. I asked the guy about why I paid for an intermediate size car and got a compact and he lied and told me the car he rented me was intermediate.
Pros: Pick up was fast, easy and everybody was very pleasant. Drop off in Charlottesville was effortless.
Cons: they did not honor the reservation. they said because I made the reservation the same day they did not have to honor it
Pros: Staff was helpful, pick up and drop off was easy.
Cons: The car smelled bad.
Cons: Had to book off airport location as airport didn’t have cars. Uber’d to location and there were 5+ customers without cars- they said that vehicles were overbooked by at least 20 for the day and that they couldn’t do anything about it. The lack of effort to remedy the situation was terrible. Ended up going to a low rate provider that had cars available. Their car was terrible, but they actually had customer service.
Cons: I need someone to call me about this rental. Hertz would not let me Pick up the car. I have not received a refund. I had to rent a car from a different car rental counter which cost me $170 more. I spoke with hertz 800# and they told me there was no reason I should have been denied the car. Please call me. 978-875-3562
Pros: quick and easy - no waiting
Cons: nothing negative to say
Pros: Great vehicle; as advertised
Pros: keys in car pick up
Cons: filthy cars cars smelled one had a dial back issue on the mileage so it took 20 min longer than it should have
Pros: Every thing was excellent especially the pick up and drop off! No wait time on either end which is SO important at the airport locations.
Pros: Car was very clean, very easy process.
Cons: The video screen employee was very impersonal. He was very nice, but i just didn't like it.
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Where can I find Hertz car rentals in Richmond?
Address8021 West Broad St
|Monday||07:30 - 18:00|
|Tuesday||07:30 - 18:00|
|Wednesday||07:30 - 18:00|
|Thursday||07:30 - 18:00|
|Friday||07:30 - 18:00|
|Saturday||09:00 - 12:00|
Phone+1 804 270 3436
Top tips for renting a car from Hertz in Richmond
- Economy rental cars from Hertz in Richmond are around 43% cheaper than other car types, on average
FAQs about renting a car from Hertz in Richmond
What is the most popular rental car from Hertz in Richmond?
Intermediate (Ford Escape or similar) is the most frequently booked rental car type from Hertz in Richmond.
How many car rental locations does Hertz have in Richmond?
Hertz has 3 rental locations in Richmond. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: Byrd Intl airport (RIC)?
Does Hertz offer shuttle or airport pick-up services from Byrd Intl airport (RIC)?