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One location in Santurce
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Reviews
10.0 Wonderful
May 2024
4.0 Mediocre
May 2021
Pros:
The staff was very friendly. I rented a Jeep Wrangler and received a Honda CRV. I would not have mentioned it, but it was specific that it was a Wrangler to enjoy the environment on this vacation. Our flight was late, so they cancelled the Jeep and gave it to someone else after two hours. Nowhere does it say after two hours your car is cancelled ( I would’ve called if I knew this information). They did not call to confirm.10.0 Wonderful
Apr. 2021
Pros:
The staff was very friendly and extremely helpful. Would definitely use Thrifty of San Juan again!!!2.0 Poor
Mar. 2021
Pros:
NoCons:
Maybe change the name to shifty rental4.4 Mediocre
Oct. 2020
Cons:
I rented an Audi and the rental company told me they don’t even own an Audi4.8 Mediocre
Jul. 2019
Cons:
We waited over 1 hr in line for this car. Then they gave us a cat and then said, oh no you have to wait another 30 minutes for another car. This one is rented! -1 1/2 hrs wait to leave Thrifty. We missed our dinner RSVP. Terrible service at the counter. terrible!One location in Santurce
3 locations in Santurce
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Reviews
2.0 Poor
May 2021
Pros:
Car was not available. They were sold out. I was stranded at 7am with no rental car10.0 Wonderful
Oct. 2020
Pros:
The hertz employee (I do not recall his name) was easily the most helpful and friendliest rental agent I have interacted with in SJ. A+. And the car was excellent3.6 Poor
Jan. 2020
Cons:
The car broke down and we lost one vacation day waiting for tow truck and new car. Plus the car was extremely basic for the price.2.0 Poor
Dec. 2019
Pros:
My booking was cancelled, as I arrived 2,5 hours after the initial booking starting time.10.0 Wonderful
Oct. 2019
Pros:
Staff was very friendly and helpful. Easy to figure out in terms of checking in and dropping off!Cons:
Nothing.10.0 Wonderful
May 2019
Pros:
Everything was amazing, pick up/ drop off was smooth and car was great.One location in Santurce
One location in Santurce
One location in Santurce
One location in Santurce
One location in Santurce
Yes. Based on our information, USAVE in Universidad is the cheapest car rental location in San Juan. It is located at Urb Valencia.
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