10.0
Nice people. Car was a Clio...fun to drive.Reviewed 17 Sep. 2023
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2.0
They don't accept revolut or n26 cards. They also are very friendly or helpful. I can definitely recommend going to Europcar insteadReviewed 6 Sep. 2023
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10.0
The insurance experience is confusing but everything else was greatReviewed 31 Aug. 2023
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10.0
The fastest at the counter rental I ever had!! Also, the nicest rental car agent I've ever experienced.Reviewed 28 Aug. 2023
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8.0
We waited over an hour to get our car and when we went to remind the staff that we were waiting, they came back with a casual “oh I forgot about you”. The return on the other hand was relatively smooth and fuss free. We were done in 10 mins. The pricing wasn’t very transparent. We paid one amount on the website and when we arrived, had to pay almost double for insurance!Reviewed 24 Aug. 2023
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4.0
Customer service was terrible. Agent was rushing me, not explaining to me the extra charges, and rushing me to sign here and there. Even though I paid for the car prior to picking it up, I was charged liability (my credit card provides insurance therefore I declined collision) and also they put a hold of 5000 euros on my credit card. Agent was very rude and unhelpful.Reviewed 27 Jul. 2023
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10.0
Good overall.Reviewed 8 Jun. 2023
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1.9
Staff try an rip you off and charge additional fees when you arrive. My guy told me that bringing the tank back empty would ‘save’ me money but only if it was less than 1/4 empty. Very unnerving.Reviewed 26 Sep. 2021
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2.0
Ridiculously high InsurancePros:NothingCons:Bait and switch pricing. $200 extra for an automatic? Horrible experience!Reviewed 14 May 2017
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4.4
Mid size cars (Skoda Fabia not Astra)Pros:I rent an Astra with ar conditioning. Thrifity gave me a Skoda Fabia without AC. At the desk rental the attendant has confirmed that the car size for this rental is Fabia and there was no AC. The car got a flat tyre during the trip.Cons:Car type is not Astra as advertised, is a Skoda Fabia, very short on accessories.Reviewed 25 Mar. 2017
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8.0
Pros:The drop off was very efficientCons:It took quite a few minutes at pick up; not sure if they weren't expecting as many customers at that time or just didn't have enough staff. Took about 30 mins to get our car.Reviewed 28 Sep. 2016
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