Book Thrifty car rentals at San Francisco Airport

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Recent reviews

Traveler rating

Wonderful

26

Very good

7

Good

3

Okay

10

Fair

7

Mediocre

0

Poor

74

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2.0

Even though we had a car reserved and used the online check-in, we had to wait for almost an hour in line (and then check in again). They did not have the car we reserved available (even though we reserved it not long in advance). The bathrooms were disgusting.Reviewed 21 Oct 2024

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2.0

My poor experience about pricing transparency. The cost of the rental car was 30% more than the kayak quote, and the initial estimate from thrifty. I was charged the additional 30% after returning the car, and had zero add ons. The receipt / charges are extremely unclear what the additional cost was. I attempted to reach out to their customer service and the process is to send a vague complaint form . I feel like I was scammed- but have no recourse- I definitely will not be using thrifty ever again. Also in the car pick up, the process took more than an hour and the first car had a check engine light on, that I needed to change carsReviewed 20 Oct 2024

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2.0

Terrible. Just pay the extra $20-40 and go with Alamo. They were not ready with our car, they were not giving updates, we waited an hour. Finally we went to the Alamo counter and asked how quickly we could get a car... it was immediately. I tried to cancel my thrifty reservation that was free to cancel and the chat support was giving me attitude and not allowing me to cancel. After some back and forth I called and canceled with ease. THEN, the car was "ready"... Never again!Reviewed 12 Oct 2024

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4.0

They overcharged us without explanation. They also have no clear support line in solving these issuesReviewed 8 Oct 2024

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2.0

In advance of our trip I made a reservation for a van for my family of 6. When we arrived they did not have one available. They gave us a Traverse which is a SUV with a third row. There was room for my family to sit in it but there was no room for our luggage. I expected at making a reservation for a specific vehicle that it would be there. Isn't that the whole point of a reservation? I also felt very pressured to buy a bunch of their rental options even after saying no.Reviewed 2 Sep 2024

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2.0

Internal panels were squeaking, didn't feel like it was a 2023 model. Plus all tyres had different tyre pressureReviewed 27 Aug 2024

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10.0

ExcellentReviewed 27 Jun 2024

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4.0

Already did survey with thifty.Reviewed 11 Mar 2024

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6.0

Nice counter agent. Difficult to get to counter at SFO. Car dirty. Car return challenging.Reviewed 18 Feb 2024

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2.0

They messed up my contract at pick up. They couldn't fix it over the phone and I had to drive all the way back to the airport to solve . Very frustratingReviewed 13 Jan 2024

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10.0

Clean car, friendly staff, easy pickup and drop off.Reviewed 9 Jan 2024

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2.0

Land in SFO at 10PM -- flight was 30 minutes early at 9:30 - go to Thrifty Rental counter. There are 18 people in front of me in line and ONE person working the counter - taking 15 minutes minimum with each person. Everyone in line is worried - seems to "know" the counter closes at 11PM - what will happen then? A second counter person comes out and everyone breathes a little easier, then the first counter person goes away - leave ONE counter person!!!! I waited 45 minutes and now there were 15 people in front of me (I have photos!) I called the number I was given to call for questions and imagine! They closed at 10PM - please call back tomorrow. At a few minutes before 11PM with still 13 or 14 people in line ahead of me - I went to the Alamo counter and rented a car and was driving out of the parking lot at 11:05. Worst experience ever. Never again and I caution everyone trying to get a Thrifty car late at night in SFO...Reviewed 8 Nov 2023

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• Where can I find Thrifty counter at San Francisco Airport?

  If you're looking for Thrifty car rental at San Francisco Airport (SFO), the best place to start is on Level 4 inside the Rental Car Center at SFO.  Go to the AirTrain station and take the blue line to the 780 Mcdonnell Road, San Francisco, CA, 94128 through the Rent-A-Car Center (RAC).

• What is the documentation required to rent a Thrifty car rental at San Francisco Airport?

  To rent a Thrifty car rental at San Francisco Airport, you must present a valid driver’s license and an international driver’s permit. The driver’s license is used to verify that you are legally allowed to drive in California, while the international permit is required because the state of California does not recognize other countries' licenses as valid proof of driving status. You will also need to show a credit card or debit card to rent the car. This is due to a law passed in California requiring all rental companies a security deposit for renting the car and against potential damage caused by customers who rent vehicles from them.

• What are some of the protections offered at Thrifty car rental at San Francisco Airport?

  At Thrifty car rental at San Francisco Airport, you can expect a variety of protections from the minute you pick up your vehicle. Thrifty offers Loss Damage Waiver protection, which means that if your rental vehicle is damaged or stolen, you won't have to pay for it. You also have personal accident cover, which means that if you are injured in an accident while driving the rental car, they'll pay for medical expenses. Premium Roadside Assistance is also included with all Thrifty rentals in San Francisco. This includes 24-h roadside assistance and emergency road service like flat tires and lost keys.

• How much does it cost to rent a car from Thrifty at San Francisco Airport?

  On average a rental car from Thrifty at San Francisco Airport costs C$ 69 per day.

• What is the most popular rental car from Thrifty at San Francisco Airport?

  Intermediate (Kia Niro or similar) is the most frequently booked rental car type from Thrifty at San Francisco Airport.

• Where can I find Thrifty car rentals at San Francisco Airport?

  780 Mcdonnell Rd is the closest Thrifty rental location to San Francisco Airport. The telephone number for this location is +1 877 283 0898.

• Does Thrifty offer shuttle or airport pick-up services from San Francisco Airport (SFO)?

  Yes