2.0
Pros:Nothing. You gave us a price and when we got to Cabo you more than tripled the price. You charge extra for everything. We left and booked with Cactus.Cons:Don’t give a price for rental car and then add for extra driver and insurance when inflating the price 3 to 4 times more.Reviewed 6 Jun. 2021
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2.0
Pros:There is a reason this shows up as the cheapest rate when you search via the internet. What they don't mention is the required mexican tax liabilty insurance that for us was DOUBLE the car rental rate. Everyone at Thrifty rental was furious in line at this hidden fee. Staff was rude, lines were long. Myself, husband and four kids had to wait over an hour for a DIRTY car that was way smaller than what I reserved. Never again.Cons:Honest upfront pricing!Reviewed 12 Apr. 2021
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2.4
Pros:NOCons:Didn’t have SUV I reserved and then way over charged me for a small Honda. Then when I turned the car in they tacked on additional fees. Service personnel were rude and intractable. I had plane to catch and had to pay the additional feesReviewed 22 Dec. 2019
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7.2
Pros:great car Nissan VersaCons:Expensive Slow in returning vehicle Only 2 clerks at the desk with a long line upReviewed 13 Feb. 2018
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8.8
Pros:Price was excellentCons:When picking up the rental salesman was very pushy on wanting us to purchase additional insurance. Since I am already covered by other means, I usually declined additional insurance but it was very tough to do so this time.Reviewed 7 Jan. 2018
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2.8
Thrifty used the opportunity of a flat tire (on their car) to gouge meCons:I rented a car from Thrifty recently in San Jose del Cabo. When I received the car, I was told that it was a brand new car and they quickly hustled me through the inspection process. While I was there, they tried extraordinarily hard to sell me on full coverage insurance. While I was driving the car on the highway (going more than 100 kph), the car experienced a flat tire (right passenger side front tire). It was extremely dangerous and I was able to cross the median and move to the frontage road to change the tire. When I returned the car, I was told that there were minor “scrapes” on the underside of the car and that the tire was damaged (although, there was no apparent visual evidence of damage to the tire). I was charged $US 85 for the scrapes and WAS ASKED TO PAY FOR THE FLAT TIRE ($US 50) !!! To say that I am surprised that I was asked to pay for a wear and tear item and then asked to pay for “scrapes” that may or may not have been there when I rented the vehicle (way up UNDER the front of the bumper) or could have happened when the tire went flat and I had to exit the highway in an umarked spot may be an understatement. I believe that Thrifty is not actually in the rental car business – but rather the insurance scam business. It is clear that the business model is to get people in with low rates, try and upgrade their insurance, and then charge them for faulty equipment all the while claiming ignorance.Reviewed 3 Jan. 2018
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2.0
Total trick to upsell you insurance.Pros:Not muchCons:The good deal turned into an opportunity to upsell over priced insurance and screw you.Reviewed 20 Apr. 2017
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2.0
They said we damaged the carCons:We didn't damage the car, we missed a scratch on the orignals damage inspection. Then they charged us for it.Reviewed 19 Apr. 2017
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6.0
Cons:Car was tiny. It was clean and economical on gas but very small. The Agency tried to charge $2500 on my credit card and when I refused they lowered it to $500 but raised the rate by $30. I expected to pay $20/day insurance over the $3/date rental but they charged over $30/day. I know it is the Mexican rip-off.Reviewed 2 Apr. 2017
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2.0
ScamPros:Nothing.Cons:We showed up with a reservation costing us $141. They told us we'd have to purchase insurance there(we expected this due to Mexico law) with full insurance it was going to be $650. Too much. We asked about just liability, and they told us we could but it would be a $2000 hold on our card. After arguing with them, one guy leaned over and told us he'd be willing to work it out to be $371 if we gave him $60 in cash, which was obviously for him. Totally a scam, so we took our business somewhere else. We ended up with Budget and they were totally legit!Reviewed 29 Mar. 2017
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4.8
Over priced old carPros:The car was clean and the staff extremely friendly, however someone took our luggage either intentional or by accident at their store and they had no camerasCons:They lost our luggage. They gave us an old Nissan Tiida and charged us around $65/dayReviewed 17 Mar. 2017
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2.0
Pros:My pick up was great , clean car great serviceCons:Drop off: agent horrible behavior we had to call the manager to assist us. I would highly recommend to fire him .Reviewed 19 Feb. 2017
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