Cons: "Horrible food snd mostly chicken or beef choice no seafood of veggie choice"
Pros: "The spirit despite the COVID19 scare. Serving on an India bound flight from the Gulf is never easy"
Cons: "We need to promote paper free boarding passes for whoever can afford. Atleast an endeavor."
Pros: "Yes seat was comfortable and crew was good. Overall, good service. Thank you!!"
Cons: "It was cold, and blankets were taken away before landing."
Pros: "The seat was not comfortable and the food as well"
Pros: "Alexandra is just not a pretty face."
Cons: "I should have got a premium economy, my section was too cramped."
Pros: "Boarding and Crew are excellent. That's why i prefer to fly with Emirates. Toilets are clean"
Cons: "On this flight, the Gluten Free snack wasn't good. Only one meal was served. For a 10 hour flight, there should be two meals. A snack was served towards the end of the flight. The GF snack was not good! it was two rice cakes with chicken inside. I felt as if they ran out of GF bread!"
Pros: "The food was good, good intertainment options"
Cons: "On the Boeing 777 series which I flew on, the seats are UNUSUALLY CRAMPED TOGETHER. I have flown for decades internationally: this was absolutely the most uncomfortable flight I have ever been on."
Pros: "Business class service is good"
Cons: "Economy service sucked . No attendants even after pressing buzzer 5 times in an hour . Had to go get the service on own . Few hostess were unfriendly. Most of the times the nonveg meals were over . This is not the first time . Every time they complain things in Menu are over . I am stuck to fly this airlines for mileage"
Pros: "The in flight crew was friendly and helpful."
Cons: "The seat I have 41A is quite awkward, especially when 41B was a plus size person. The slanting profile of the wall also made it quite claustrophobic. But overall endurance."
Pros: "Food as requested: Great Entertainment:great Crew: Nice 16 hrs flight didn’t seem boring at all"
My first time on Ethiopian Air. I was pleasantly surprised.
Large a330 Polite staff Food was quite solid, not great (expected)
United couldn’t issue boarding pass at the start I have to rush through Frankfurt service desk to get boarding pass while connecting
Nice airplane, quick boarding, excellent crew. The entertainment choices are very poor comparing to previous trips with LH. Food was horrible, neither one of us ate it.
Cons: "Frankfurt connecting flights, security, and Passport control are terribly inefficient, with unclear guides to get passengers from B gates to A gates."
Pros: "Seat was both comfortable and spacious. Crew were very attentive and personable."
Cons: "Really great flight. Can’t say enough about it."
Pros: "The crew was pleasant and the entertainment was great. I had a wonderful experience."
Cons: "Perhaps meals. Maybe more options."
Pros: "We purchased seats with extra legroom and it was very, very much worth it. My husband is 6 foot four and he was able to stretch out his legs comfortably. Seats are not uncomfortable, which is different from some airlines we’ve been on, and we really like the adjustable headrest where the sides can be flipped up to keep your head from rolling around while snoozing. We like that the silverware is actually metal instead of plastic!"
Cons: "The screen that folded out of the armrest was so small that watching a movie on it gave us a headache. The furst meal/lunch was so-so. Personally I would prefer a mixed fresh salad with a little bit of ham or chicken on top instead of the attempt at a hot mushy entree. The second meal/dinner was Similar to a hot pocket. The bread and the filling was pretty tasteless. Why not just have a healthy fruit bowl? Would have liked to see some English language reading material in the seat back pocket – it appeared to be only German language. Alternatively, it would be great if the flight attendants could offer non-German language reading materials upon request."
Pros: "Height Space, good pilot and some of the food. Good landing and overall pilot skill."
Cons: "For the whole journey I had a small child kicking, knocking, tapping behind me. Kept waking me up also nearly ten hours of whining. I was genuinely uneasy and uncomfortable for the whole trip. I think there should be a designated child with adult area as I really don’t think this is acceptable. It is stressful enough traveling for 30+ hours this really is not welcome."
Cons: "Had seat next to 2 big ove weight people so I only could use half of my seat :("
Cons: "My tv didn’t work my WiFi didn’t work and no beverage service"
Cons: "Half of the screens were down. No Gluten free options."
Pros: "Left lake but still made it on time"
Cons: "Aircraft was hot. I volunteered to check my carry on and on other airlines they’d let you board early but the lady just made excuses. It’s fine if that’s policy but I don’t appreciate made up excuses."
Pros: "Gate for flight to Paris from Chicago was changed at least 4 times. At the gate boarding was supposed to start at 10:15. Kept getting delayed until 11pm and then it finally got cancelled. Noone directed us on what to do. It is 20hours later and I still haven't made it 6to my destination."
Cons: "My luggage is lost and none of the American Airlines have been able to locate it. I will never fly with American Airlines again."
Cons: "The crew was great, but AA needs to step it up with comfort and amenities!"
Pros: "Was departed earlier because we were all on board early"
Cons: "International check bag fee of $100 because British Airways partner. Too strict with carry on allowance. Older planes. Not very comfortable. Overall not worth the price. Supper hard landing. And poor air quality."
Pros: "Had row to ourselves."
Cons: "Entertainment arm rest did not work, flight attendants we're not very attentive to used items left on tray s to pick up. Empy cans ad wrapper s say for 3 hours before being picked up. Middle rest room was left very dirty due to bad hygene of passengers."
Cons: "The connecting flight from Barcelona was delayed and there was inadequate time to connect. Horrible travel via AA to and from Barcelona. You guys should be embarrassed to tears ... and that is be overly gracious to AA."
Pros: "The food was good and there was a great entertainment selection."
Cons: "The one calling out the group numbers was unnecessarily rude. Then when I couldn't pull up my boarding pass to see my seat number the woman at plane's door acted like they was nothing she could do to find out my seat. Luckily another flight attendant actually knew how to do something and cared about me getting to my seat. For the flight, the air quality in the plane wasn't good and they seats felt like small prisons."