Daily cleaning, installation of cabin HEPA filters on flights from Bologna Guglielmo Marconi to Montreal Pierre Elliott Trudeau Intl
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There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 16h 45m.
In the past 3 days, the cheapest round-trip tickets were found on TAP AIR PORTUGAL (C$ 693) and Royal Air Maroc (C$ 742)
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Scores according to KAYAK customer reviews
Pros: "The only good thing was the food."
Cons: "The flight from Karachi to Turkey was two hours late and the flight from Turkey to Houston was again two hours late. The seat was super uncomfortable. The plane was very crowded. Turkish airways need to reduce their ticket prices because they provide poor services to their passengers."
Pros: "The flight departure was on time"
Cons: "The plane was 1 hour late to board. This is very inconvenient as I had a connecting flight, with layover of an hour and a half! I had to run like hell just to make it in time for the boarding of my second flight!"
Pros: "Service. Food everting was. Excellent"
Pros: "The crew was very hospitable. Good food."
Cons: "The champagne should be served more chilled and the bottle should be stopperd to preserve its bubbles through the end of the flight. Avianca lounge at MIA is subpar."
Pros: "The crew was amazing and service was very professional."
Cons: "Lower prices!"
Pros: "Smooth service"
Cons: "The dessert. Change it from always service mousse"
Pros: "It was help full"
Cons: "See comments above"
Pros: "I have flown Turkish Air many times since 2010, and used to like the airline. Not so much anymore. I would say their entertainment center and food are pretty good."
Cons: "They used to have an affordable Economy Premium option, now all they have are seats made for someone 5’5” 150 pounds. Anyone over 6’ can and will suffer greatly. I’m 6’4” and fly many of their 12 hour flights from LAX to Istanbul and have to sit sideways, until my back aches so bad I have to turn. They also keep their planes unbearably hot, which I have no idea why, making the trip in that cramped seat horrible. Their in between meals snacks consist of cheese sandwiches, and the attendants never come around with drinks or snacks. I also fly Singapore Air and Emirates and their service is subperb!"
Pros: "The food, crew & entertainment system"
Cons: "The flight was delayed over two hours causing great stress and worry about missing our next flight, which we did. As there were many of us on the neit flight also I wonder if any effort was made to hold that flight for us."
Pros: "2nd time with Turkish Airlines; no concerns. Everything handled timely and professionally."
Pros: "Pilot was operating nicely, temperature was acceptable,"
Cons: "Cabin crews should pay more attention to elder people,"
Pros: "Food and entertainment were good."
Cons: "Ground staff very unhelpful and arrogant. Wanted to upgrade to business class and the representative who served me was very rude and unhelpful. Boarding was through buses which was inefficient and messy. My trip was 11 hours of flying time. Economy seating is super tight and legroom awful. For long haul flights they must be more generous in terms of seat size and legroom."
Cons: "Good. Staff were courteous"
Cons: "Boarding time was supposed to be 19:10, we did not start to board until passed 20:00. Needless to say we were delayed. There was a woman at the counter,but there was no explanation given about the delay. Luckily it was the last leg of my journey and did not miss a connection flight,but being on an 11 hours flight just before, I was a little cranky. Overall I had a great experience."
Pros: "AMAZING AIRLINE. Anyone traveling to this part of the world, fly Turkish!! Best international flight I have ever taken."
Cons: "My only complaint would have to be that their bathrooms on the plane were a dirty. Other then that the airlines was excellent!!!! I would definitely recommend Turkish Airlines to family and friends."
Pros: "Food was better than other airline."
Pros: "Good servies"
Cons: "Cabin crew in business class were not especially friendly and was really lazy during the welcome drink service. They did not even ask each passenger and greeted them to see if they want anything. Instead, they just held the tray of welcome drink and walked around the cabin once, then poured all the unconsumed welcome drinks into the bathroom. Service after take off was abysmal as well. No smile, no addressing passenger by name, all the service was done in a rush and a totally weird manner. The food is not very much to my liking since it heavily consisted of cheese, and there is literally no choice for you to get away with that. Having a traditional Turkish menu is great at one hand, but in this case it was a huge no-no."
Cons: "It was hot and the served the food very late. Passengers were all hungry and complaining."
Cons: "Poorly behaved children in the next row and a young lady with horrific body odor."
Cons: "It's 100 degrees in the cabin. No one is communication and we have been waiting for a gate assignment for 2 hours. This flight should be refunded."
Pros: "great customer service!!!"
Cons: "I ordered vgml (vegan meal) a head of time, been confirmed, but non of my most recent 4 flights had it:("
Pros: "The saving grace for the trip was my segment of flight from Istanbul to Antalya. Excellent seating, service and overall experience. Thank you."
Cons: "The flight departed late from LAX thus making me miss my connecting flight to Antalya. It was a long and tiring experiencing for a 74 year old women. Seats on the airplane were so small I could barely get in an out of them. No one to direct me at the gate in Istanbul and explain where I needed to go. Food very ordinary compared to other flights I've taken with Turkish airlines. Thought I was on a different airline flying from Istanbul to Antalya. That segment was excellent."
Pros: "Enjoyed the long flight with warm hospitality"
Pros: "The food was delicious."
Cons: "The wait times were ridiculous and always off schedule. From the beginning of the trio to the end of the trio there was consitency in going off schedule and being forced to stand in lines for hours. I would not fly Turkish again."
Pros: "Staff serving onboard were very nice and food is ok - selection of movies were good"
Cons: "On two TK flights in a row today the outlets the TK handed out headphones were sub-quality - and I basically had to sit and manually keep them in place during both journeys to be able to hear something. Truly annoying! Also - for some reason service was done by only one person per aisle which meant I had to wait really long time before getting both food and drinks."
Pros: "Entertainment was great and so was the food. Boarding process was quick"
Cons: "You dont have your own air vent and regardless of how much money they make from your ticket, they try to conserve in air. Asked multiple times because myself and everyone around me were fanning themselves off, staff didn't care and temperature didn't change."
Cons: "שום דבר"
Pros: "The Transfer desk granted our request to switch our flight from Istanbul to Chicago to Istanbul to Los Angeles. A meeting that I had initially scheduled in Chicago was cancelled and would have meant an extra day of travel and hotel stay. By allowing us to go directly to LAX we got home a day earlier and didn't have the hassle of going through customs, checking in & out of a hotel and going through another set of security checks with all our bags. Additionally, we had great service, food and entertainment. Especially liked the wifi that allowed me to read and send emails, texts and do some work."
Cons: "Even though they had at least an hour to transfer the bags from the Chicago flight and put it on the LAX flight, the bags didn't make it and they didn't find them for about 24 hours but did deliver them to our home at 1:45 AM (@37 hours after arriving)"
Cons: "They took 4 days to reach my destination and my last destination they could not provide me with a seat so I had to buy it from my own pocket . The luggage came after 5 days with it missing 12 pounds of stuff. Never go on this airline. They don't care about customers especially in istambul and Mumbai. I think I should get full refund for this flight."
Cons: "First the flight was delayed 2 hours and then we sat on the plane for 7 hours before take-off, while the crew took care of several issues. Ridiculous. Should have made us wait at the airport gate so we could have eaten proper food and had wifi."
Pros: "I enjoyed my flight over from Atlanta to Istanbul. Everything was timely and clean."
Cons: "I wished that I would have talked to my flight attendant about the man that sat next to me. His body odor was so hard to deal with for a 10 hour flight and his constant getting up to go use the bathroom."
Pros: "20 min delay. Boarding took too much time"
Pros: "I love the food, the airline crew was excellent. The entertainment was great as well."
Cons: "The checking crew from Jfk airport was mediocre."
Pros: "All was great as mentioned earlier."
Pros: "Friendly smiling faces, smooth boarding, clean and fresh seats, excellent in-flight entertainment, delicious food and timeliness of flight. THY is always on the top!"
Pros: "enjoyed the entertainment in flight movies, food service was good and the seats were fairly comfortable"
Cons: "Took a while to board the plane a lot of standing around it seemed for no reason"
Pros: "We travel and used different airlines but Turkish airlines is one of the best."
Pros: "I really enjoyed how comfortable they made everyone feel - no matter if the patron was flying first class or economy."
Cons: "Long flights are usually daunting but I feel that Turkish Airlines made enjoyable. There wasn't anything I didn't like."
Pros: "Outstanding service, very attentive crew, careful attention to punctuality."
Cons: "no information on frequent flier program"
Cons: "The plane was very cold"
Pros: "Crew was lovely."
Cons: "Heat on flight was too high the second half."
Pros: "The food was very good and the service excellent."
Pros: "I couldn't take the fly. And no body answer! No by the phone, no body on the airport, no body on Facebook, I can't by the web. I need help and no body answer."
Cons: "Pleace call 666 394 865"
Pros: "Seats are way more comfortable than other flight companies"
Cons: "Crew could have been more patient"
Cons: "1 hour delay Duden to luggages!"
Pros: "Amazing punctuality, both on the way out to Lisbon and on the return to London."
Cons: "Cannot really think of anything that needed attention on these flights."
Pros: "usb Power"
Cons: "The seat padding needs to be improved."
Pros: "Crew was awesome, seat spacing comfort not so much."
Cons: "Need to have seat upright to use trays to eat on flight"
Cons: "We booked business class. JFK to LIS very nice. Seats were very comfortable and reclined flat. More leg room than in other business class seats. What they called business from LIS to Rome was just regular uncomfortable across economy seats with no one in the middle seat."
Cons: "Too cold on plane"
Pros: "Food and price"
Cons: "On time departure"
Pros: "The crew was very friendly and food was very good."
Cons: "The toilet sinks were clogged and dirty."
Pros: "Extremely friendly flight crews, never hesitate to help with a smile on their face!"
Cons: "The layover situation needs to be improved. When you give 50 minutes, there really isn’t enough time to deplane, get through the check point, and make it to the terminal. We were told to run like animals in the airport in order to not miss the flight."
Cons: "Proceso para comprar maletas desde que uno compra el pasaje, no me permitió por internet y pague demasiado en él aeropuerto"
Pros: "Crew and on time flight"
Pros: "Really spacious, clean and comfortable"
Cons: "Good service but not top of the line "go out of their way" service"
Cons: "Again contact to customer service ahead of the flight was impossible I sent 3 messages about travel with ESA dog and got no response"
Pros: "Everything went according to the timetable, boarding was on-time and we even arrived a bit earlier than scheduled, so I can't really fault the service of the pilots, the cabin crew or the ground operations team. Food wasn't exactly stellar, but clearly a lot better than on most European flights operated by larger companies (Lufthansa, KLM, Air France etc.). The aircraft itself was clean and looked fairly new and well maintained"
Cons: "The seating was absolutely HORRENDOUS. Even though I'm nearly 6'3" (close to 1.90m), I generally never complain about seating space or legroom, even on low cost flights. This particular TAP aircraft, however, despite looking quite new, had some of the most cramped seating ever. Additionally, the trays were minuscule (you could barely place the entire food tray the service during the flight, let alone have another drink at the same time on the tray). Also, on the inbound flight (this was the return one), the seats were fitted with a very simple and clever tablet-holding mechanism, so you could easily watch something on your table while eating your food (from a similarly small tray table). The seat back pockets do not have any material/fabric on the sides, so stored items could easily slip out sideways from the pocket. Shame to have such a good in flight service and to be a punctual airline if you're going to carry your passengers cramped like cattle in seats 'rivalling' the ones on Ryanair flights on 4-hour long journeys."
Cons: "The service was worse than poor. The planes seay table had hair and dandruff all over it. The air hostesses handed me the food two isles away and I had to hand it to my whole row. I would never pay this price for business class for this airline or ever trust Kayak to give good options."
Pros: "Plane newish"
Cons: "No pillows. No blankets. No boarding drink. No hanging of coats. Food bad. No entertainment"
Cons: "At checkin in Miami, Agent at the counter was utmost arrogant with no customer skills whatsoever, lack of manners, the whole counter operated like some bad dream circus. Luggage fee you learn about at checkin is the cheapest scam ever!"
Cons: "The fact that people in coach class up to rows 28 as 2 choices of food and from row 29 and up have no choice we have to eat what they have twice to me"
Pros: "Great lie flat seat. Nice FAs."
Cons: "Food was not that great for intl C"
Pros: "No delays and much nicer staff than last time."
Cons: "Seats are very tight and legroom is very limited, specially when person in front of you recline the seat. Also, you feel the hard plastic in all your bones.. more cushions will be appreciated... Specially for an 8 hours flight."
Pros: "It was a very short flight, so non-reclining seats were not a problem. They also seemed a nice distance from the seat in front, so there was no problem of having the person in front basically in your lap."
Cons: "They handed out a small biscuit which made me expect water or coffee to have with it. This is not the case."
Cons: "I had an awful experience. A flight attendant named Comissário Bruno denied me a second dessert when I asked for one. I was flying business class on flight TP059 on March 4 2018 and have Gold status on Star Alliance. Many passengers had declined dessert and I felt extremely embarrassed by having been denied food on a plane for the first time in my life. The attitude and lack of tact of Comissario Bruno on TP059 spoiled the whole flight experience for me."
Pros: "It was fine, on time. I didn't have a checked bag or I would have waited in line at check-in for at least 30-45 minutes. Online check-in was relatively easy and digital boarding pass was convenient."
Cons: "Seats are small, if you need to check a bag it will take forever. The underseat area is much.smaller than other airlines. The flight was very delayed because of some discrepancy regarding the number of passengers. Nothing seemed to be wrong but it took forever!"
Cons: "If there is a luggage fee it should be clearly stated while reserving the flight. It was upsetting to find out at the airport that there was an extra 85 dollar fee on top of the ticket price. The plane was also very cold. Very uncomfortable."
Pros: "I liked the foot rests and leg room. The gluten-free meal was wonderful."
Cons: "Although I had a delicious gluten-free dinner roll with the main meal, I was served a soggy rice cracker for breakfast. Why not another roll?"
Cons: "Leg room was NOT enough. Had an altercation with the person sitting in front of me when she wanted to recline her seat."
Cons: "I did not like although my ticket had luggage allowance, TAP made my wife and I pay twice. Of course to pay needed endless and senseless wait and paying booth."
Pros: "Cabinstaff were friendly and professional"
Cons: "The flight was delayed 20 mins"
Cons: "Half an hour late and waiting additional 15 minutes before being able to leave the aircraft"
Cons: "Our flight leaving Boston was delayed by 2 hours due to a mechanical issue. So, we missed our connection in Lisbon to Venice (our final destination). We were rerouted from Lisbon to Rome and then to Venice, turning our 2 leg journey into a 3 leg flight. We were offered just 16 euros worth of food vouchers for our trouble. We asked for lounge access because missing our connection meant we had to cool our heels in the Lisbon airport for 3 hours until our flight to Rome took off. We were told we'd have to pay for the lounge! Then, our flight to Rome was delayed. We stood at the gate for 40 minutes past boarding time. No staff even announced that the plane was delayed or how long we should expect to wait. When we finally got to Rome, we had 10 minutes to make our connection to Venice. We lost an entire day in Venice."
Cons: "The Lisbon airport is very difficult to navigate; signage is poor, and there are not enough staff on the ground. The waiting lines for TAP check-in are outrageous. TAP policy states they allow choosing a seat starting 36 hours of departure, but the poorly designed website let me book seats, and then asked me to pay; at the airport they also told me I had to pay on check-in to choose a seat. Worst of all, at the gate, the waiting area forces all passengers to wait while standing in a big herd - an hour - while police spot check random passenger carry-ons and perform body checks."
Pros: "Best all around airline I've been on!!!"
Pros: "The crew was very nice I have to give them credit for that and the entertainment was pretty good with recent movies"
Cons: "The food was really bad very unappetizing. The thing that was really bad is a day sprayed pesticides there out the plane before we took off and I feel like I have a cold now because of it my throat is really sore it's just a really weird thing to do to have the whole crew walking up and down with aerosol can spraying pesticides all over the guests."
Pros: "Not much"
Cons: "no service. No drinks even in 1st class. No food. No snacks. No nothing."
Pros: "Relatively comfortable business class. Food was good. Entertainment system easy to use."
Cons: "They totally screwed up boarding. We waited for about 20-30 minutes in line because they had not worked out the boarding logistics properly. Seat design does not permit an independent adjustment of the foot rest. Crew seemed a little indifferent to our presence; very few smiles."
Pros: "There was one male steward who was not friendly at all.....I felt he was giving me bad looks....I felt uncomfortable."
Pros: "The ride was comfortable, and the crew was attentive and pleasant. I loved the fact that i had a 10 hour layover, and I could go out into the city and do some sight seeing. This is not to the Airlines credit per say, but it was super easy. I enjoyed getting off on the tarmac just 200 feet from the building, was a nice sunny day."
Cons: "The seats did not have entertainment system that I wasn't going to watch anyways. The seats did not have charging ports either (for phone or laptop), which several airlines now a days are making standard."
Pros: "The seats were comfortable and already stocked with a pillow and blanket for all. we each had a personal screen stocked with movies, music, games and flight info. at no additional cost and that was great for passing the time during a long flight from Lisbon to NY. The crew was the best part, so pleasant and helpful and professional. We were instructed to close the shades and were allowed to sleep and woken up for the custom form and the great meal which had the option of soda or wine, etc. at no additional cost. The quality of the food was impressive and the salad even came with a packet of real Portuguese olive oil and vinegar. When appropriate we all had to open the shades and drinks were served again and later a small snack of a sandwich and a juice were given all in perfect timing."
Pros: "I tot was nice that the flight was not completely full so that we could have a little bit of room"
Cons: "Second connecting flight was very rough. We thought that this would be the shorter, easier flight but it was not"
Cons: "Overbooked the flight by 20 people and split up our group of 4 traveling together. They gave 3 of us tickets and then told my dad who is the least experience traveler that he doesn't have a seat because he didn't check in online even though we were at the airport 2 hours ahead to check in. Paying $1000 for a ticket and then being told you don't have a seat is absolutely unprofessional and rediculous. We were traveling home from europe and had 2 other connections we had to make. After 3 hours they were able to transfer us all to another flight back to the states and then lost my dad's luggage. Horrible experience! Will not travel TAP again!"
Pros: "Friendly staff, decent food, complimentary wine!"
Pros: "solid flight, efficient"
Cons: "staff kind of moody, not really smiley"
Pros: "The plane had a helpful crew, the plane was modern in that they had a usb charger and plugs for both US and European voltages and there was plenty of space to relax in during my flight."
Pros: "Great flying as always. Best leg room anywhere."
Cons: "On flight food."
Cons: "Boarding awful. Freezed in the cabin as "It's better for the crew." Flight overbooked - nothing was done to accommodate the people without tickets. They just put you in their next flight. They do not try to seat you with the other airlines! The board crew is hit or mis. Once on the continental flight I called for service from about the beginning of the flight- no one came to check why did I call for help. Bad service! Just before landing one of the crew members turn off my request sign without even asking me. So, no more TAP for me..."
Pros: "I liked nothing, and am sorry for the time i waist it with Alitalia. Especially after not letting me use the lounge even thought I am an elite plus with skyteam and Alitalia is one of the alliance member."
Cons: "Applying the rules and respect my skyteam elite plus membership."
Cons: "Strike delay. Very poor food. Cramped chairs. I flight entertainment"
Pros: "Crews are nice n snacks are okay."
Cons: "Their online luggage fee sucks. I had to pay again at the counter when my online purchases didn’t show up on their computer. Ended up paying a higher luggage fee at the counter. Not good!"
Cons: "Hour delay getting on the plane, after going through boarding. No explanation as to why."
Pros: "Ground staff"
Cons: "More baggage checking counters."
Pros: "Good flight. Crew was nice."
Cons: "Better entertainment"
Pros: "People next to me"
Cons: "Seat, food , no fee for bag, and service"
Cons: "O PIOR checkin dos últimos 10 anos. Desorganizado, lento e sem as máquinas self funcionando. Avião velho, com pouco espaço para as pernas e um sistema de entretenimento da década de 80. Comida péssima A melhor coisa a fazer e usar outra companhia."
Pros: "nice crew on the Rome to US leg"
Cons: "Airline food is usually bad but this was inedible. Tiniest seats ever. Outdated entertainment selection. Obscene baggage fees. Never ever again- not worth the ‘deal’"
Pros: "On time and complimentary drink"
Cons: "Alitalia is the worst airline company"
Pros: "Not much. Mediocre everything. Was nice that the flight was not very full."
Cons: "This was an Alitalia flight. Food was awful, flight attendants were quite rude and curt. Really poor experience overall."
Cons: "They l lost my p partners lugage in Rome .. and now it has ruined her whole Holliday"
Pros: "Crew was pleasant"
Cons: "Little hot on the plane"
Cons: "the food is terrible. he literally dropped my bread and picked it back up to give to me. it was soggy, tasteless and disgusting even more given the rude crew. I never comment a review unless it was a good or extremely terrible experience. One of the crew members was extremely rude to Americans. God forbid we ask him a question he would keep walking. For the price I paid and the duration of my flight (12 hours from LAX-FCO) I wish I chose a different airline. that was the most uncomfortable flight I've had in a long time and I travel often."
Pros: "The flight itself from NYC was great, the connection flight was great."
Cons: "The worst boarding process I ever seen! The airport people and crew didn’t tell people what’s going on, there was a uhh delay. Big lines of people just standing and waiting. The flight took off 45 min late!!"
Cons: "Because the flight was one hour and a half late"
Pros: "The flight attendants were very nice. Great service."
Cons: "They left us inside the plane for more than 30 minutes waiting to depart. Then when we were close to FRA they tell us they cannot areive because of the weather and got more delayed. When we finally get to FRA, there’s no machinery to get us out of the plane because it was broken. We had to wait for them to find some stairs and then take a shuttle while raining to the airport inside."
Cons: "The seats were terrible for me ( i’m 6.4 194 c’m broad) although we paid extra $95 /seat I approached Torresin Lorella Chief purser , she was helpless , and from that moment I never saw her till the end of the flight. i really want my money back ! Her entire management of the service was very poor compared to other airlines Zvi and Judith Yaniv"
Cons: "Alitalia and SkyTeam still can't figure out how to check luggage through on separately ticketed flights, even if both flights are the same airline."
Pros: "Ok ok."
Cons: "Our bag out of luggage was missing and more than 24 hours there was no action. We were left helpless as due to Easter everything was closed and could not arrange any alternative."
Pros: "They had drinks"
Pros: "Operazioni di imbarco veloci ed ordinate"
Cons: "Sito web non funzionante, imposibile effettuate il check in e acquistare il bagaglio online con conseguenti extra tasse aeroportuali. Ovviamente nessun assistenza da Alitalia."
Pros: "Nothing about check-in and boarding."
Cons: "Check-in was a zoo. The agents were more interested in gossiping and were constantly on the phone or running in and out of their stations. It took nearly an hour to get through the 10 people ahead of us. And then we were told that my 1 bag would cost $53 to check-in and that I would have to go to another counter in a far away part of the airport to pay...and we had 20 minutes before boarding. Afger running to the cashier, we were told that she had no time and that we should go back to the agent to pay! We ran back and paid, then went to look for our gate. It was finally listed as Gate 12. We got though security ok and got into the line for Gate 12. It was more like a scrum tan a line. Nobod seemed to be doing anything when all at once we saw people boarding. We went to the gate but were told that our flight was boarding at Gate 10!!! WTF??? Gate 12 listed our flight number and Gate 10 listed another flight, but we did as were told and boarded via Gate 10. None of other passengers knew what the hell was going on but we all made it to Rome along with our baggage. We will NEVER fly Alitalia again."
Cons: "Alitalia made me pay 50 Euros for my bag although I am traveling on the same day with them internationally, in less than 3 hours. They said that because I had two separate tickets they couldn't waive the fee. they have just lost a customer."
Cons: "Horrible experience with Alitalia. They boarded us on a plane that had a wheel issue, and kept us on the ground for 2 hours before they decided to de-plane us. We then had to wait in a 5+ HOUR LINE to get rerouted (nope, they won't handle these issues online or over the phone, you have to wait in line). And THEN they wanted us to wait in a 2 hour line to re-drop off our bags. We got stuck overnight in Rome and were put in a horrible Hilton Garden Inn and barely made it in time to use our coupon for a "free meal" (aka, frozen meatballs and stale bread in a buffet that had been sitting out all night). On our flight back, the food was absolutely terrible, the movie selections were old and scarce, and the seats were uncomfortable. We called to complain as soon as we got home and still have not heard back from Alitalia. I will never fly with them again."
Pros: "The helpful crew on the ground in athens"
Cons: "Delay, change of gate, crew on ground helpful but crew on board was not polite at all."
Cons: "Legroom inside the aircraft is too small. Salted and sweet snack options including cookies. This is on a two hour flight. Very uncomfortable journey"
Pros: "Short flight crew was very friendly. Not many passengers so crew let us move around"
Pros: "There were lots of entertainment options"
Cons: "Had my call button on for an hour to get some water to take an aspirin and no one ever came."
Cons: "Although reservations for our return flight from Rome to Boston were made 5 months ago, we were bumped from our flight, not advised in advance, and missed several important work engagements. The management at the Alitalia desk at the airport was not up to the task of reassigning everyone. Understaffed and under equipped (staff was unable to get online to reschedule and re-issue new boarding passes) We are senior travelers (75 and 80 years old) and were forced to stand in lines for 3 hours We're headed to the airport now, the next day, and I am dreading the experience."
Cons: "Delay! I missed my connection! Had to spend a night in Rome! Had to be late to work Monday morning."
Cons: "I.m 6'2 and it was impossibly uncomfortable"
Cons: "delay without clear indication"
Cons: "You lost my luggage!!!!!! Now I'm standing in a long line with other lost luggage people. Düsseldorf is not a large airport and there was ample connection time. Not the way I wanted to start my vacation. Instead of driving south now I'll be waiting at the airport all day On the flight the seat in front of me folded back all the way to my head! How does that happen?"
Cons: "They could offer some coffee."
Cons: "They forgot my luggage but knew exactly where it was was and got it to me the next evening."
Cons: "Staff needs to learn English to help tourists I asked for directions and 2 out of 3 airport from Alitalia did not understood English "no english solo italiano . Also inspector from customs very rude , yelling at my wife in Italian , my wife didn't know what was happening . And up to this moment we still don know My suggestion Train your staff in politeness and learning English"
Cons: "Seats are to tied , Unprofessional service"
Pros: "Crew was good."
Cons: "No food served. No coffee. Just coca cola and water."
Cons: "flight was over 30 minutes late which is unacceptable for a 1:55 flight!!!!"
Cons: "My luggage was not loaded on the aircraft! I have NO clothes for a special event! Unacceptable!"
Pros: "In Business, staff excellent and hot food okay."
Cons: "Connection time in Milan airport. 45 minutes from landing to departing. Only 10 minutes from landing to be at departing gate!"
Pros: "Crew very nice on Air Berlin"
Cons: "Long layover in Rome."
Cons: "Delay with departure. Very poor crew attitude"
Cons: "We were not able to print our boarding passes for our connecting flight in Berlin and thus were forced to check in again for our flight to Rome. The system did not have the update and we were forced to wait over an hour with the agent. We nearly missed our flight."
Pros: "The experience was as good as one can expect a quick flight to be."
Pros: "Landing in Rome. Hotel after missing connection flight."
Cons: "Delay of 2 HOURES cosed missing a connection flight to Tel Aviv. Next flighr to Tel aviv 36 houres later !!!"
Cons: "I CHECKED IN 24 HRS AS REQUESTED AN BOOKED SEATS FOR FLIGHT & CONNECTION BUT COUKDNT PRINT BOARDING CARD ONLY AT THE AIRPORT.AT THE DESK THE ALITALIA LADY TRIED FIRST TO USPELL MY SEATS FOR 400$, THE SHE SAID THAT I DID NOT COMPLETE CHECK IN SO SHE IS FINISHING IT BUT I HAVE A CONFIRMATION OF THE COMPLETE CHECK IN.THEN SHE CHANGED A FEW TIMES MY RESERVED SEATS (AND SOLD THEM )AND AT FOR THE TRANSFER FLIGHT SHE BOOKED THE SAME SEAT FOR ME AND MY WIFE AND WE CORRECTED IT IN ROME,,,VERY BAD BEHAVIOR!!!"
Cons: "Lost my luggage, didn't care, luggage poorly manipulated."
Pros: "On time. Friendly crew"
Cons: "Food, confort"
Cons: "They stole my clothes from my suitcase"
Pros: "Crew was very friendly and service was great."
Cons: "Bag didn't arrive, and representative who checked us in Tunis was not customer service oriented."
Pros: "Flight was quick and great crew"
Cons: "The first leg of our flight was delayed so we missed our connection and our bags seemed to be lost. After searching all over the airport and asking staff we found it over across the airport along a wall. It would have been nice if the staff could have gave us this inforamtion"
Pros: "Crew and food"
Cons: "Was an hour late, they lost 2 of my bags, plane was full of screaming kids with terrible parents. Will not fly this airline again."
Cons: "They lost everyones bags on the flight."
Pros: "The flight is great once you are through security."
Cons: "The airport experiance is not for the faint of heart"
Pros: "They were helping an elderly like it was their grandma."
Pros: "Large space between seats"
Pros: "Not really much; fed us twice but not really my kind of food. Alcohol included."
Cons: "Boarding is disorganized and chaotic. Count heads number of times and checked boarding pass three times in five minutes! Delayed over an hour but arrived close to in time. No reason given for delay. Entertainment system for my wife didn’t work."
Pros: "The computer check in service is very good and very quick and check-in my bag in then went through security check was very quick so I went through to the duty free shops enjoyed looking at all the different things which can be printed on your boarding pass what you've bought then you wait to board the flight we boarded the plane and found my seat easy the flight took off and the service was very good I was able to eat most of the food I watched my dvds after then we landed going through security was quick then I collected my luggage and then I exited the airport."
Cons: "The only thing I didn't like to much was the starter it was very spicy as I've ibs if you could do Salmon flake all the time I would be able to eat this but not spicy food."
Cons: "EVERYTHING I could smell the bathroom from the middle of the aeroplane. The attendants were unfriendly, rude and unaccommodating. The food was undesirable given that there were no vegetarian options. Upon disembarking the aeroplane looked like a tornado went through it because the attendants did not pick up from the passengers before the flight landed (perhaps it was not part of their job, if so...my apologies )"
Pros: "I boarded the plane feeling very ill and the flight crew went out of their way to ensure that I had food, water, and blankets to try to make my trip as comfortable as possible. Very much appreciated!"
Pros: "Business class seats were comfortable. A meal was served despite the short duration of the flight. The had wine, but you had to ask for it. Maybe because it's Ramadan, I don't know."
Pros: "Good movie options"
Cons: "Awful food, slow service"
Pros: "Crew was excellent"
Cons: "Royal Air Maroc should revise the state of their seats (comfort) and especially boarding time (always on delay)"
Pros: "It was 2 hours late so they gave a coupon to buy dinner a little more leg room than most other companies i am 6:4"
Pros: "Very poor customers service"
Pros: "Not happy"
Cons: "I was not allowed to board the plane after many phone calls to your team. I had to pay $600 dollars to get onto the same plane and still cant get a refund of my ticket . This has been the worse experience in many years of travels"
Pros: "Efficient boarding, however a little disorganized at the calling of gates. Plane seemed newer."
Cons: "In-air service not on par with Emirates, Qatar and Turkish airlines. Even in coach they offer hot towels before meals. I pushed service button for water a few times which went unanswered. The attendants were very nice and when you finally got their attention, they were helpful. A better in-air service strategy should be considered."
Pros: "We got to Dakar safely and on time"
Cons: "Boarding was unnecessarily chaotic The plane from Casablanca to Dakar was filthy. The trash had been picked up, but there was spilled food all over, like no one ever wipes things down in the procès of cleaning. No soap in the bathroom either. The Dakar airport isnt ready to open yet. Jet bridges aren’t working, they couldn’t find a stair to fit the plane for a while. Luggage is piled all over the terminal. Half the luggage from the plane arrived promptly, the other half took 45 minutes."
Pros: "The entertainment system was good, with many choices. The service was okay as well."
Cons: "We started boarding late at Casa's airport and then it was done in the messiest way possible with no row calls. It therefore lasted much longer than it should have and we left late, as we often do we RAM."
Cons: "The flight was 20 mn late and I ve almost missed my connection to DC"
Cons: "Bathrooms were filthy/ dirty"
Cons: "Nothing .!!"
Pros: "We arrived safely."
Cons: "A majority of the staff was rude. The plane was outdated. There was no in flight entertainment."
Pros: "How clean the airline was"
Cons: "Service sucks! Reliability is zero! Lies and deceptions! Tried them in 2012, 2014 and this year 2017 and it only gets worse!"
Pros: "The eventual flight the next day was perfectly satisfactory in terms of food, service, and entertainment."
Cons: "I was involuntarily transferred to a flight the next day, with no warning (I was not told until I reached the boarding desk, after I had already waited for three hours since the flight was delayed). It was a stressful experience and I do not understand why the usual steps of asking for voluntary transfers and offering compensation were simply skipped over."
Pros: "No foods"
Cons: "The extremely unconfortable seats, especially at neck-level. The good is basically all dairy, which is unfortunate for prople like me with severe allergies. And the headphone sets were not working, the crew extremely dismissive."
Pros: "food is super!!! bravo"
Pros: "The food was good, although I think there should be a more easily accessed vegetarian option."
Cons: "However, there was several delays. We took off late with sporadic and drawn out boarding, and while the crew was pleasant when serving food and drink, anytime there was turbalance or delays they could be very brusque and unpleasant, even raising their voices to passengers over misunderstandings following delays. When we finally landed, we taxied for close to an hour with no explanation, and this is the largest incidence of when the crew was unpleasant with passengers. Instead of explaining the situation, they yelled and raised their voices to get passenger compliance."
Cons: "I can't do the check in on line"
Cons: "Pain et viennoiserie glacial."
Pros: "Everyone was nice, helpful and it was easy to change dates without the big expense other airlines charge!"
Pros: "Our flight was cancelled and no notice given. We were treated like a dog when we tried to get help from the RAM supervisor. I've been try for a week now to get a cancellation letter from the airlines so my travel insurance will rememburse me the extra $1800 I had to spend on new flights to get home. I was told by the airlines they may look at my case sometime in the next 30 days to give me the letter I need. Really! All you have to do is hit a key on your computer to kick one out. Never again with these guys!"
Cons: "I can't believe how Mediocre/awful this company is. The only reason we use them is because they are the only ones doing a direct flight from casa to NYC. But we r considering a different option. What a shame !!'"
Cons: "We came to the airport as usual(not in advance but on time), then they told us the plane has been full. They oversold ticket for like 20 and over 15 passengers can't assess to the plane. The staffs don't speak good English and their attitude are very passive. What is more? They don't even apologize. I had to stay at the hotel they offered for one more day and delayed my work."
Pros: "The concern and friendliness of the crew, the leg space"
Cons: "No entertainment, food was not so great, noise of the airplane"
Pros: "The plane was at a comfortable temperature throughout flight."
Cons: "AirMaroc provided midocre service. The plane was old and outdated. There was ABSOLUTELY NO in flight entertainment. They had the big TV screens hanging from the top of the plane but no movies were played (on the way there and back). They changed my flight time twice from when I bought the flight to when I left, which disrupted my whole travel planes when arriving to Montreal. In addition, the night before my departure they emailed me stating that my flight had been canceled. When i called costumer service, they stated that they had no idea what I was talking about. The company is disorganized. The plane was full to capacity and as a result my whole party (5) was not stead together nor were there any attempt to fix that for us even when we asked several employes. Overall, i would not fly or recommend Royal AirMaroc"
Cons: "Crew opens toilets when locked without knocking. Flight added an extra stop without warning. Aircraft change meant no entertainment."
Cons: "Sound system keeps being bad"
Pros: "I appreciated the courteousness of the crew members and the ease of boarding."
Cons: "The arrival and connections terminal in Casablanca, is old, poorly maintained, generally unsanitary, and not properly air conditioned. Drinks were served warm in flight. We also had to sit next to a mother and her young daughter - though she was adorable and well-behaved so this was okay."
Airlines flying from Bologna Guglielmo Marconi to Montreal Pierre Elliott Trudeau Intl have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Bologna Guglielmo Marconi to Montreal Pierre Elliott Trudeau Intl
Masks required on board, masks provided on flights from Bologna Guglielmo Marconi to Montreal Pierre Elliott Trudeau Intl
Social distancing seating
Middle seats unavailable to book on flights from Bologna Guglielmo Marconi to Montreal Pierre Elliott Trudeau Intl
Testing for antibodies, testing for symptoms for flights from Bologna Guglielmo Marconi to Montreal Pierre Elliott Trudeau Intl
Waiving of change fees. Search flexible flights from Bologna Guglielmo Marconi to Montreal Pierre Elliott Trudeau Intl