Daily cleaning, installation of cabin HEPA filters on flights from Dar Es Salaam
|April||Best time to beat the crowds (3% less expensive on average)|
|December||Most popular time to fly (9% more expensive on average)|
Average price round-trip
|C$ 1,791||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 910||or less|
Good deal one-way
|C$ 547||or less|
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 22h 30m
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Scores according to KAYAK customer reviews
Pros: "I would have appreciated that with ALL required paperwork, my stay at check in point would have lasted a little less than two hours I spent standing and waiting for a feedback."
Cons: "Updating clients and offering a seat if it’s a long wait could have improved the situation. It is on reception that the business gets its impression. Thanks."
Pros: "Nothing really, seats were to close to each other and it was a painful flight for 20 hrs"
Cons: "Leg-space between seats specifically when the person in front of you reclines"
Cons: "Food would have been better."
Pros: "Qatar is the BEST First Class airline in the world."
Cons: "Everything was amazing!"
Pros: "Good flight"
Pros: "Staff was nice and polite and helpful to me. The plane is pretty much on time or little delay. The boarding is early but I guess it helps with getting everyone on board and be on time."
Cons: "There are 2-3 choices per meal for us to choose on the menu but some of the choice already gone by the time they serve us. I feel like menu is useless if we were forced to eat what have left."
Pros: "Most of the crew was really nice and the entertainment choice was great."
Cons: "Asian Vegetarian meal was so-so. Dessert is never good for special meals. Boarding was particularly annoying as there was a document verification line and then the actual check-in. Even if you've done online check-in the document verification people will shout at you and tell you to line up."
Pros: "Seat was comfortable."
Cons: "transit timing was a bit hectic."
Cons: "Excellent service and stuff"
Pros: "Crew was excellent"
Cons: "Boarding at JFK is very bad. They do not know the meaning of priority. Food from JFK to Doha pretty bad."
Pros: "The Crew was only Alright this time, not has attentive jas the first Time, but still good"
Cons: "Overall IT was a great trip, but the Seat are still the best Selling point for business class, not vert confortable for a 7h et 12h flight"
Pros: "As efficient as ever"
Pros: "The Crew was amazing, the service social excellent. The Seat were so cramp, the best sales point fort business class"
Cons: "More space for shoulder and legs. Espicially for a 11h flight"
Pros: "Amazing except for the entertainment it was horrible"
Cons: "Entertainment system , 6 hours flight without entertainment is tough"
Cons: "Te long transit time in Qatar."
Pros: "Many movies (entertainment) I got front seat with leg space (comfort)"
Cons: "Some water dripped from the ceiling on flight 736 Doha to Montreal, seat 37a. I am usually hungry on long flights and would have liked more food."
Pros: "Direct nonstop flight out of Doha, Qatar. It’s a 16 hour flight, so I’d suggest fly business if you can."
Cons: "None to rant about."
Cons: "Did not make this flight."
Pros: "The movies, snacks, the crew. They were very friendly and helpful on board not the crew in the airport!!!"
Cons: "Space of the seat and the ground crews(aiports) how come their less friendly than the crew on board!"
Pros: "Overall a good service with good food."
Cons: "When flying from New Zealand to Doha, we departed Auckland at 15h25 and due to the time zone, most passengers body clocks would have been expecting sleep within a few hours. However we were flying West and thus into daylight. Sadly the window seated passengers were not asked to close their window blinds to block out the sunlight and many were left open. This made the cabin very bright and a difficult environment in which to sleep. Too much advertising before the on board videos, but otherwise content was good."
Pros: "Any time dining, excellent food offering, excellent drink offering, and excellent service. Unbeatable!"
Cons: "Lack of crowd control at the gate during boarding. It was hard to squeeze through for business class boarding."
Cons: "they need to do family section"
Pros: "I fly a lot, and I notice when things go well. There is nothing I can complain about with Qatar; their equipment is up-to-date; their service is first-rate; their record for on-time departures and arrivals is excellent, and their food is good! I will gladly fly with them in the future."
Cons: "Wrost app I don’t advise any one use it cause"
Pros: "Great Staff"
Cons: "Asian Vegetarian meals needs some improvement. Lack of Africans as part of the crew."
Pros: "Food excellent. Great movie selection. Very nice dreamliner. No complaints"
Cons: "Theyt cancelled my trip"
Pros: "service, food and cleanness"
Pros: "The crew service"
Cons: "The cost of internet access"
Cons: "Such an uncomfortable flight. Poorly organized, was a total chaos. Will never fly Qatar again!"
Pros: "Food was great and one of the flight attendant, who is a Filipina (didn't have the chance to get her name :() is very accommodating and very nice."
Pros: "clean airline, modern airplanes, good food, friendly service"
Cons: "Nothing not to like. Spacing between seats is a little tight for med-tall passengers. Food service was slow. few/Infrequent additional beverage & snack visits."
Pros: "I like the extra space between the seats that most of their airplanes had; the exception was, I think, the 767. The crew went above and beyond to take care of your needs and always had a smile on their faces."
Cons: "The check-in process, leaving Bangkok and leaving Doha, was horrible. Why do I have to wait until 3 hours before my flight departs to check-in and get my boarding pass? This made for long lines and took about 2.5 hours to get a boarding pass in Bangkok"
Pros: "good service, good food"
Cons: "staff could be more cheerful towards travellers"
Pros: "Although I felt Qatar responded poorly to the cancelled flight, the actual flying experience was wonderful and made me forget about the extreme inconvenience and poor customer service regarding the cancelled flight."
Cons: "My flight got cancelled ten minutes before boarding. Workers gathered phone numbers and told us they would call to direct us a new flight. However, no calls were ever made. I had to call the airline multiple times to get an answer about a new flight. In my first call, the customer service was rude. There was also zero compensation for the inconvenience."
Cons: "They announced everything in English and Arabic and repeated the same announcement multiple times. The entertainment is good but frustrating that it is constantly interrupted with announcement about everything. I have never heard that many on any other plane. The announcement about customs paperwork was long and done 2 times in English and 2 times in Arabic. There safety video is soooo long and again is done in two languages. It was just all too much. Besides that everything was great."
Cons: "Since I was sitting in the row starting a new section in the plane (row 26?), crew members walked in front of me throughout the whole flight. Sometimes if my legs were extended, they were stepping over me, so it just got annoying."
Pros: "Crew was nice. Food was excellent."
Pros: "Food was good. Service was great. Bathrooms were clean. Refreshing experience."
Cons: "long long long trip in the middle of the trip ther is no water to wash my hands"
Cons: "No entertainment"
Cons: "No lie flat seats."
Pros: "The food and service was great"
Cons: "The bathroom could be cleaner :)"
Cons: "Boarding this flight consisted of minimal organization on the crews behalf, the Gate's security machines were off, people scattered everywhere with not enough seats to fit everyone. When entering the gate (with security machines turned off keeping in mind everyone has already passed general airport security and is only trying to enter the gate. Staff would direct passengers towards an attempt at creating a boarding queue. Once passing the gate doors and walking towards the queue directed by staff, it seemed to be a normal occurance to have another staff memeber shout at you and redirect you another way. Getting scolded by gate employees and requested to remove all electronics turn them on and being requested to remove most clothing items at the gate while everyone is watching with security machines off while only selecting a few passengers seems to be a regular occurnace in Doha & with Qatar Airways. People standing all around, no queues were initiated by staff, instead staff would push through passengers to get to the front instead of propretly annoucing the boarding through an intercom. No matter how loud staff was screaming their sounds were drowned out by the passengers which turned boarding a full translatlantic flight into a chaotic scene. Once on the flight I noticed the headphones provided were broken, I politely requested a new pair...from 3 different employees...which took over 20 mins to replaced. Qatar Airways prides itself on quality unfortunately as an economy passenger I have yet to experience any of that other than when it comes to good on flight entertainment."
Cons: "Shorten luggage wait time to arrive on the belt."
Pros: "I was stopped at gate check in and taken to one side as passport security had reported that I was intoxicated. I was badly injured in the armed forces and have lost my hearing which affects my balance. I asked for an aisle seat as I'm a big guy as s personal trainer. But was given seat E. Next to a huge obese guy. He slept whole journey, must of had nightmares and jumped and banged me repeatadly. I had the first meal, which was not great but edible. I couldn't eat it properly as I couldn't move my left arm due to the blob Sat next to me. I asked the stewardess to wake me at the meal times so I could get more food. She didn't. Not once. I couldn't even get out the seat to go toilet or get any of the help yourself stuff outside the toilets due to the fat blob I was put next too. Totally disgusted with the whole flight and crew when everytime I've used the same company before it was excellent."
Cons: "Had a broken seat it didn’t recline...."
Pros: "They were very supportive.. Thanks."
Pros: "Great crew, excellent legroom"
Pros: "Great value"
Cons: "Emirates could do better!"
Pros: "Hotel stay on your long hold"
Cons: "Needs to improve in all sections"
Pros: "The crew was awesome, seating is never comfortable for a long flight."
Cons: "I do not recall any plane departing the dock on time. All Airlines need to work on boarding quicker and leaving on time."
Cons: "It was good service by emirates"
Pros: "Excelent food, great cabin crew, pleasant flight!"
Pros: "Service on the plan was excellent. Food was delicious"
Cons: "Flight is not clean,I was given non veg food instead of veg saying there is shortage of vegetarian food packs, what if I’m a pure vegetarian? Should I stay hungry? Also they took a very long time to serve the food, be it breakfast, snack or dinner.Each time I ask for something the answer has been always da same ‘’ we are sorry we don’t have that’’ Due to worst possible seat so far I have asked for an extra pillow and as expected they don’t have."
Pros: "The crew was up during the whole trip, offering refreshments and taking a really good care of all passengers"
Pros: "Fast boarding, seating space ok for long legs, variety of entertainment, many food choices"
Cons: "Crew is way less friendly than before, many extras gone (wet towels before plane starts, no more offer for further drinks by crew), things are collected while halfway in air (blankets, earphones)"
Cons: "I thought I had paid for window seats."
Pros: "Crew very nice and helpful, food was really good and entertainment was very good. The plane was also very clean, i would definitely fly with emirates again"
Pros: "I have never been in a flight where a handful of small children were able to make so much noise. There was one 4 year old that talked so loud for ten hours that not even my headphones could drown him out. Not once did any of the parents tell these kids to use their inside voice"
Cons: "By the time the food cart reaches rear zones , there are not much left to choose from. It should be better managed so all passengers have a chance to pick the food of their choice."
Pros: "I liked that there was live TV available on this flight."
Cons: "I don’t like that there is not and ovo-lacto vegetarian option available to people like me."
Pros: "The overall experience was good from boarding to disembark. emirates is a quality airline with affordable pricing. Planes were neat and clean cabin crew did their job at their best."
Cons: "In some instances their was a shortage of food option. Although the menu said you could have a choice but some of the choices were exhausted by the time crew served it to the half of the travellers and the rest have to eat whatever was leftover. I think Emirates should stock a bit more of the food especially on a plane like Airbus 380. Its a huge aircraft and passengers sting at the vey end had to wait almost 45 min to 1 hr to get their food and that too was whatever leftover. They should make efforts to server all the passengers within a short amount to time rather than keep them waiting for so long. Most of the time more than half of the passengers had already eaten while those sitting in the back were still waiting for their food. Its not cabin crew's inefficiency but rather a policy problem that needs to be addressed."
Pros: "a vast improvement on the flydubai flight that took me there"
Pros: "Nice travel from Dallas to Dubai and I am happy."
Pros: "Hard working, friendly, and effective team. Your customer care is matchless!"
Cons: "I only have one objection. The crew lost control of restroom cleanliness toward the end of the flight. I know this is a challenge on a long flight, but your crews normally do better."
Pros: "I flew round trip on their flagship Airbus 380 from Toronto to Dubai, about 13-14 hours. Crew was great, plenty of food and drinks, about 3x meals, lost track of how many drink runs, maybe 5x. It was almost too much food & drink! The in-flight entertainment was great, touch screen was fantastic, USB port, even power outlet, on back of seat, plenty of entertainment choices from movies, to video games, to trivia, I even got a kick out of all the camera's mounted on the outside of the plane with all the flight tracking details available on screen, plenty of bathrooms. Its such a big plane it didn't even feel like you are flying. I'm 6'4" so I always choose an aisle seat so i can at least stretch one leg out, the crew was even mindful not to bump my elbow or even my leg when it was extended out into the aisle while i was asleep...which was more than accommodating to something I shouldn't have been doing! Overall Excellent, I wish every airline was like Emirates. They're bringing back the old school service and class airlines used to be like. I know people don't dress up while they air travel anymore, but I'll be dressing up the next time I fly Emirates! ;)"
Cons: "Nothing comes to mind."
Pros: "Seat was really comfortable and leg room was excellent. In flight entertainment will keep you busy."
Cons: "Nothing. Emirates are the best!"
Pros: "I enjoyed the service on board including the stability of the plane"
Pros: "Not much."
Cons: "- Seats in bad shape - Dirty bathrooms. Ran out of soap and other supplies and did not refill - Horrible food - Cabin crew was not friendly"
Cons: "Crowded! I did not realize we were traveling on a holiday. The plane was full of children, including preverbal kids, who have no choice other than to cry when they are confused or unhappy. But hey, that's what noise-cancelling headphones are for! Staff is very accommodating and did their best."
Pros: "Great Business class! Excellent service."
Cons: "Food wasn't as good as other middle eastern airlines."
Pros: "The flight didn't feel long at all since I was very comfortable throughout. They offer good on-flight services and an endless list of movies to watch. I give this 9/10."
Pros: "Great crew good food"
Cons: "Crew was not really engaging with a smile. Seemed like they were avoiding longer conversation or even eye contact."
Pros: "After my request for vegan was apparently not put through, the crew bent over backward to find food for me. Unfortunately I only got fruit which is not very satisfying. . In addition, a kid was seated behind me and repeatedly (and I do mean repeatedly) kicked me in the back and slammed the tray table into my back. The crew found me another seat and were extremely nice about it."
Cons: "My request for vegan food was lost - it is hard to feel comfortable for that long of a time period just eating fruit. (This is even after the crew from the previous flight tried to remedy the situation by notifying them.)"
Pros: "Crew were efficient and moved things through"
Cons: "Food could be improved as was movie selections"
Cons: "Despite booking wheelchair assistance throughout, my parents did not get that benefit."
Pros: "So, as mentioned, this was our first time flying Emirates and from our flights from Maryland to Dubai to Philippines has been pleasant, the only issue we've had was with the security process and an incident that my wife encountered in Dubai when we were in the process of boarding to go to Washington Dulles. We landed in Dubai and we were in transit to our connecting flight. We went to our assigned gate and had to check in with security prior to waiting in our gate or boarding the plane. We checked in our electronic devices and my wife was asked to be checked. There wasn't anything wrong up until that moment. My wife cooperated with all the requests of the security agent. They asked her to go inside a security room/enclosed area and the first thing that the security agent asked my wife was why she wasn't wearing her wedding band. It was obvious that she was married because she had a tan line of the marks of wearing a ring. It was her travel ring and she removed it because it was too tight and she explained that to the agent. The agent then made the comment "so you got fat on this trip?". My wife was confused on what she said and asked her "what did you say?". The agent then repeated ..."So you're fat... that's why the wedding ring doesn't fit?" My wife was furious but maintained her cool because she didn't want to give a reason for her to be held from getting on the flight. I didn't see the situation take place and I don't know if there was anything that triggered her comment. My wife felt humiliated. I don't know the agent's name but I wanted to address the incident. Our experience with Emirates has been very pleasant but having to feel helpless after someone with authority to make that comment was humiliating and ruined the rest of her time on the flight as well as mine."
Pros: "So nice to still fly on a comfortable seat and with great and friendly service."
Pros: "Staff was courteous."
Cons: "We were not made aware to go get snacks from the serving areas ourselves. We waited to be served. Finally figured it out. The seat near the exits were close to the pantry so could not sleep due to noises of the trays and serving atea. Those seats should cost cheaper ."
Cons: "I was given boarding card at Karachi airport to go to terminal B at gate 29, and at eleventh hour informed that flight was scheduled at Teeminal A at gate 11. The ground staff was not supportive at all and screamed at me on part of their own error. It was an horrible experience and I might not take Emirates flight."
Pros: "The food was great. Flight attendants were nice and polite."
Cons: "Flight 123 Dubai-Istanbul was cancelled due to weather conditions in Istanbul. Emirates put us on a new flight, we were waiting in queu for 30 min, and my queu wouldn't move because of one passenger. I asked the person in charge, if it will take another 30 min, I should go to another queu (because the other two queus already finished with lines up longer. ) the guy said nothing. I was next in line and when my turn arrived, I asked for a similar seat or something at the window, he give me an angry look and give me seat 50B on EK121. That is the last seat next to the toilet. I adked him to change and give me somthing else because I have medical condition and easily get nauseau if I sit toward e end, he said, that is it ma'am. I repeated to him my request and medical conditon, he turned his face away and said next person in line! There were at least 50 more passengers booked after me and 50 more seats available, he intentioanlly gave me the seat I asked not to be given just because while standing in line I asked him, why the line up hadnt moved an inch in 30 minutes. This is a very un professional behaviour and unacceptable behaviou. I had never before had such uncomfortabel flight in my life. I had nauseau during the whole flight!"
Pros: "The staff was very attentive and helpful."
Cons: "The process incase of any delays was very slow. We were on the flight for around 24 hours. I would like to request some kind of remuneration for the inconvenience caused."
Pros: "Aircrafts are new and good"
Cons: "The ground staff needs to be more co-ordial and friendly. Am not sure how they are hired but they appear very rude and dry throwing instructions. I travel a lot and in many airlines and whatever the case, staff members of other airlines smile, tell issues if any, suggest solutions and work on it. Emirates staff, it seems, does not know how to talk or smile."
Cons: "Flights are always good but back office staff is always careless not to bother any complaints or never solved any complaints they do not care of customer bcoz they have business thier is no other airline right now but in future may be they loose customer like me"
Pros: "Fantastic service all around"
Cons: "Seat could have a more comfortable bottom and IFE was a bit dated"
Pros: "Crew, food and entertainment was good"
Cons: "No foot rest for a long flight."
Pros: "it was nice trip with emirates, You have excellent services Thanks"
Cons: "All good"
Cons: "The flight was delayed twice and then cancelled. Not a big deal. But there was only 1 ground staff to deal with the 250+ passengers. No other emirates personnel were around. It was chaotic and confusing. We finally arrived home at 10pm local time."
Cons: "See above comments."
Pros: "Seats are congested and have less leg room. Otherwise the flight was very good, good service, good and frequent food and good entertainment and free WiFi. In addition the ride was smooth without turbulence."
Cons: "The seats are too congested with little leg room."
Pros: "It was a normal flight with any extra confortable feature."
Cons: "Not delay Treatment in the boarding Gate was ride, asking for visa despite I dont need it."
Pros: "The AC was working well during the flight. Food was so much better than United and crew was very nice and helpful."
Cons: "The seats in economy class are horrible, I had to get up every hour for a short stretch. The entertainment system remote control was very sticky, quite disgusting. Good think I carried some disinfecting wipes."
Pros: "Crew was great. Phenomenal even."
Cons: "Economy seating, so hard to complain, I got what I paid for, but 1-2” more between seats would have kept my knees out of the lady’s back in the seat in front of me..."
Cons: "Flight was delayed and missed 2nd flight due to delay"
Pros: "Crew was fantastic"
Cons: "Boarding was delayed by 30 minutes. May have been beyond the crew control."
Cons: "After showing passport to get boarding pass, had to line up to show passport again to get boarding pass stamped at gate-no instructions, just a line.. Why!? Poor communication."
Cons: "entertainment sound"
Pros: "The seats aren’t the greatest"
Cons: "Just the seats"
Pros: "Service and Aircraft B777"
Pros: "Customer service is excellent."
Pros: "I was very pleased at the flight crew, the food and entertainment. We had a really fast connection in Zurich and our luggage made the connection, which was a big relief."
Pros: "I treated myself to Swiss Business (for a second time) for this trip and it was terrific. From the comfortable seats, the fabulous dinner, the outstanding Swiss staff from the baggage check to the wonderful flight attendants, the flight to Zürich and the return trip to Boston was amazing! I cannot say enough good things about Swiss. I would love to be able to fly Swiss Business again when I travel to Zürich in September 2019."
Pros: "The Plane was modern, they had food / drinks for us, and overall the flight experience was excellent."
Cons: "Extremely crowded no place to wait, Split Airport has too many planes coming in/out and not much space for passengers."
Pros: "Loved the warm and very delicious quiche, thank you!"
Pros: "The gate agents, crew, and food."
Cons: "Entertainment monitor kept stopping, then going, fast forward, then fast reverse. Watched a 1 hour 10 minute movie that took 2 hours 40 minutes to view. I am over 200 cm in height, the passenger in front of me was 163 cm with seat all the way back while sitting on the edge of her seat playing games. The monitor I was watching was about 14 cm from my face. I never put my seat back, but I sure as hell will now. This flight was over seven hours, that is to long to be contorted."
Pros: "Liked the flight arrangements as convenient. Although left Zurich little bit late, made up time as OK. Thanks for the great experience in using your services."
Cons: "Seating room is very tight, especially for someone who is over 6 feet tall. Wished I alerted Swiss Air in desire to have exit row seats."
Pros: "On Board Service"
Cons: "Our flight was canceled and re-booked today. We’re so frustrated and inconvenience us. Very stressful! Swiss Air notification in email was sent short of notice."
Cons: "It was hard to figure out how to request a special meal"
Pros: "it was the same plane, just a different crew so all remains the same"
Cons: "We (parents) were business class, but our two kids in coach, yet Swiss doesn’t allow “guests” in the lounge. Hmmm. What a bunch of BS."
Cons: "My Swiss flight to JFK was cancelled before 24 hours without explaining the reason. They should explain the reason at least. I had to take an another flight and arrived at JFK after 6 hours from the original flight. My trip was totally messed up, so I was not happy at all."
Pros: "All went fine and the crew friendly. 12 hours from Switzerland to Sao Paulo is extremely long time to sit in an airplane, but temperature and air were fine and the flight was without delay."
Pros: "Overall excellent. Full professional and caring staff and company."
Cons: "All was great"
Pros: "not enough room, everything hastily delivered"
Cons: "Was sent through two redeem security screenings. In Zürich. I doubt this was the airline's fault but it had been a very early morning and it was challenging to remain patient."
Pros: "The crew is rude"
Cons: "40 min delay"
Pros: "Boarding was on time."
Cons: "Departed 20 minute late. The tv screen(one per 4 rows) was too small to see. I don't remember getting ear phones."
Pros: "The plane was clean, on time, and the staff were professional and friendly."
Cons: "I opted for the pasta dinner and it was bland and mushy. Salad was boring iceberg lettuce."
Pros: "I was placed at the very last seat because of a mix-up of tickets, then had to change twice because some people didn't like their seats. Sitting next to your spouse is logical, but best to provide the ability to select seating ahead of time."
Cons: "Landing. Very rough"
Pros: "Croissants and chocolate on an early morning flight"
Pros: "The staff was helpful and professional and kind. The equipment was new and clean. The flight was on-time and uneventful. I would fly this airline again any day of the week."
Pros: "The aisle seat I purchased wasn't miserable like so many economy seats are. But I did have to pay for it!"
Cons: "I had such a miserable experience getting to Florence on Swiss Air that I sent a letter of complaint WHILE ON VACATION!! Really. It was a nightmare... not the way you want to start a vacation. I had difficulty booking my daughter's seat online for the return, but didn't have access to phone service while abroad. In my complaint letter to Swiss Air I requested they place us together. I never got a response and upon check in, they had my son and me in our purchased seats and my daughter at the back of the plane. I asked them if they could do anything about it (I was even willing to give up my seats to move to the back...) yet no one seemed concerned or interested in helping to make this work. They also had no knowledge of my complaint or appeared concerned about my prior experience. I'm so over Swiss Air. My experience with the employees on the phone prior to my first departure, the lack of response to my email, and a disinterested and inattentive staff on my return, have all convinced me to choose a different airline next time."
Pros: "The crew did a great job of handling our 2-hour delay in starting from Zurich - we were kept updated on what was happening, the aircraft was at a comfortable temperature (not too hot, not too cold), and we were given water during the wait. Also, during the flight, the crew kept coming through with more water, which was VERY NICE! Plus, the moist towels prior to landing. It makes a big difference in comfort levels for such a long flight."
Cons: "The on-board entertainment system was old and very clumsy to handle (with the embedded control in the arm rest). Also, it crashed on me two times and had to be re-booted, which was frustrating and took a long time every time it happened."
Pros: "Friendly crew members who kept serving food and drinks before asking. Meals, snack, drinks, hot towel, and cookies! The plane was also very clean and apacious enough."
Pros: "zurich a great airport."
Cons: "cheese roll"
Pros: "It's fine no comment"
Pros: "Great crew service, attention to detail, very responsive and efficient"
Cons: "1 hour departure delay from Zurich and did a poor job explaining the cause ?? Movie options available for passengers were limited and not very interesting to watch?"
Pros: "We were very pleased with our flight on Swiss Air."
Pros: "Loved the entertainment. Food was great!"
Cons: "There was no indication of what line went where while in the boarding process. Nobody told us that we needed to get a blue stamp (??) on our boarding ticket, for what I still don't know. So then we needed to get in ANOTHER line and get the stamp and then stand in line AGAIN just to get on the plane! For being Swiss you'd think you'd have this part down AT LEAST! Boarding by seat number would have been a better idea. Everybody was all over the place getting their bags stored above."
Pros: "The seats have been much better"
Cons: "The entertainment system is a little old (plugs are not universal), you had to use their (cheap) headsets."
Cons: "I had a good seat, the plane was comfortable and the crew was nice"
Pros: "We liked that there was, by default, a vegetarian meal option. There were good entertainment options too."
Pros: "Flight attendants were sympathetic and helpful."
Cons: "Delay after the pilot ensured we would arrive on time with the delay."
Cons: "Boarding procedure for business class with being held up in a small holding space"
Pros: "Service was great --"
Cons: "Pulled a muscle trying to get out of the seat to use the bathroom-- seats are just too close--dangerous..."
Cons: "While waiting for boarding I overheard a young woman, who was traveling with several companions, screaming to her mother on the phone that she and her friends had all gotten bedbugs and were in agony! She was making plans to leave all of her bags in the driveway when she got home. I discretely let boarding staff know and was told there is nothing they can do about it. They also cannot change my flight, or my seat, in the event that I am seated next to the person with the issue. They did give me a bag in which to place my carry on before storing it overhead. But once on the plane, I realized that my checked bag would be thrown in with everyone else's. In addition, I had forgotten to preorder gluten free food. The airline had nothing gluten free to offer me on a prolonged international flight and did not even offer to produce any gluten free snack (peanuts? cheese?) to tide me over. My luggage is still sitting in my car awaiting a process. However, in the unfortunate event that it has come into contact with bedbugs it may be too late :("
Pros: "went smoothly on our flight from Zurich to Boston. The flight attendants made all the difference! We would fly Swiss Air again."
Cons: "The arm rest would not raise so it was 100% out of the way on our Airbus 330. This was true for all coach seats in the main cabin."
Pros: "The flight was excellent, and the team worked very well."
Cons: "Everything was good"
Pros: "Excellent service for affordable price"
Cons: "Flight was delayed"
Cons: "No one came with drink carts until halfway through the flight. I was very hungry, never offered food. Boarding was late but no communication from staff."
Pros: "the crew was good. The seat were not comfortable"
Cons: "food could have been tastier"
Pros: "Best service, food, seats, space, amenities."
Cons: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."
Pros: "Great food and beverages, excellent attentive service by flight crew. Also liked the complimentary comfort pack and headphones. Will definitely use Turkish airlines again."
Cons: "Entertainment system started out great but technical issues after an hour into our 10hr flight so we we're unable to use it. The flight was full so changing seats was not an option."
Pros: "I liked food, drink, service and entertainment."
Cons: "I disliked seat, a bit."
Pros: "Entertainment options good"
Pros: "The cabin crew was very kind. The kofte tasted good."
Cons: "They "board" an hour before takeoff but there weren't enough seats at the gate, so for half an hour, no one actually boarded, we just stood or sat on the floor with our carry-on."
Cons: "Of the last 4 times I've flown with Turkish Airlines, I've been asked to move from the seat I booked. If you book and choose a seat in advance of the flight, I should be entitled to keep it."
Pros: "Every thing was excellent"
Pros: "Flight attendants are super friendly and helpful. The food was excellent."
Cons: "Boarding was very annoying because when you go through security they make you feel like a total criminal for no reason. Checking our laptops as if we have something to hide. We already went through 3 security checks prior to boarding the flight. Security staff was extremely rude and inconsiderate for peoples belongings."
Pros: "Overall experience was good."
Cons: "In comfort leg space can improve. Entrainment: in TV Series are random, they should be season wise placed so you cannot see the series in a link."
Pros: "The flight was smooth and almost ontime. Professional staff that was active throughout the flight assisting passengers."
Cons: "The access to the gate was through an escalator only, therefore people on wheelchair or families with strollers could not get to the gate easily."
Pros: "kayak was poop for help for me."
Cons: "The flight from BTV to JKF was cancelled day of departure, within a mere 4 hours of take-off. I only received an email.... This, in turn, caused a domino effect for the remainder of my flights and travel plans. I had to PURCHASE brand new tickets and go through a refunding debacle, not through Kayak but another third party whom actually held the tickets. FIASCO is the word! Kayak did not even recognize the cancellation and continued to try and check me in to flights i was not on. Such a headache.. I will not be using this service in the future"
Pros: "Crew is amazing food is good plane is clean and comfortable"
Pros: "Walking past the Turkish Airlines desk in Dulles and knowing I would NEVER have to interact with these monsters again."
Cons: "I am an experienced traveler. I've been to 17 countries and have flown over a million miles in both business and coach. My wife encountered a problem in Istanbul that involved an airport transit visa through Canada. I am certain that any other airline we’ve ever flown would’ve assisted us, since it was easily resolved. To Turkish Airlines, this is simply a part of their business model and a chance to make more money. It took about 8 hours of our time at 5 different airport locations to eventually buy new tickets to get back the next day. Our original tickets say: “REISSUE With 200.00 USD penalty. What I didn’t see was the fine print at the bottom: “Turkish Airlines reserves the right to change rules regarding ticket changes and refunds.”. They mean it. As bad as our personal experience was, the real reason we are so appalled is that we were there long enough to see this is the norm for them. In our single day there, we saw at least 100 other travelers going through similar things. The ONLY solution ever offered is to purchase another ticket. We witnessed several people weeping. Many losing control and shouting. Their own personnel were screaming at customers (in a separate office area though, it was all yucks and laughing). These were people of all nationalities. Africans, Asians, Europeans. We were lucky because we had the means to purchase new tickets. Others clearly didn’t. I really don’t know what happened to some of them. One moment was very symbolic of the entire experience. Another vanquished traveler was paying $843 for a new ticket with cash. He handed her $845 but she, of course, had no change. Instead of the $5, he gave her two $1 bills. I had one in my pocket so gave it to her as well. She held my $1 bill up and pointed to the corner which had a very small piece torn off…no ink was missing…and sneered “I can’t accept this. She did this simply because she could. We were powerless. She knew it and reveled in it."
Pros: "Turkish Airline, great airline"
Pros: "The WIFI was very strong and condition of the aircraft"
Pros: "The food is always good"
Pros: "Every thing"
Pros: "They put a fabric pad on the seat to make it softer . I'm 6' and was comfortable. They have nice children's toiletry kits. Great entertainment system, tons of movies and shows."
Cons: "If you sit the the second cabin on the 777 they run out of buns and champagne by the time they get to you which is unacceptable for business class and they only finished the meal service 2 and a half hours into a 10:30 pm departure flight which is way too slow. They tried to lie to me that they didn't have champagne but I saw them opening 2 bottle when I went to the front lavatory. Between meal services crew is non existent."
Pros: "How cheap it was. Good price. Everything else not so great."
Cons: "Flight was canceled and I missed all subsequent connections"
Pros: "On time"
Pros: "Food was good the flight was smooth even tho is was snowing and the crew were very nice and professional, wish i could give 10 stars, also best landing ive ever been on in an airplane."
Pros: "I enjoyed the flight to Istanbul but on the return flight they told me at the exit door of the plane that my stroller for the kids will be in baggage claim. The stroller was. It in baggage claim, the Turkish airline representative could not help or prove de a phone number for me to contact somebody indicating although she has the Turkish airlines uniform she works for swissport. 90 minutes later they said they might send the stroller to my house if found and that I may have to cover the cost as Turkish airlines will not....... terrible service terrible experience and I will never fly with Turkish airlines again"
Pros: "Seats, much more spacious than most flights. Great service and attention to detail. Great selection of entertainment. Taking off and landing very smooth. Someone got sick and she was handled very well by the staff."
Cons: "I hated my seat and was not given an opportunity to select one."
Pros: "Great Food, adequate seating, helpful staff, efficient boarding"
Cons: "The airplane was a really warm temperature when we boarded."
Cons: "Well our flight wasn't until 4:30 am and we couldn't go into the airport until 1am. So we were sitting outside in the heat for 8 hours until they would let us in."
Pros: "Staff on plane were friendly and respectful"
Cons: "Landing was rough , boarding gate is isolated from amenities"
Pros: "The crew was friendly. The entertainment package was good."
Cons: "The food was terrible. Very dry. Warm at best. The temperature of the cabin was too warm. Passengers were fanning themselves to try to cool down. Water should have been offered more frequently. The crew was noisy as they passed through the aisles, making it difficult to sleep."
Pros: "Satisfying overall flight."
Cons: "Asian vegetarian meal was not as good for inbound flight as it was for outbound flight."
Pros: "The entertainment and food were excellent."
Pros: "The service staff provided a very Low standard service to all the customers need help in the Turkish Airlines service counter in Istanbul airport. The staff dun even look at the customer when they comunicate,please show some respect to ur valuable customers. This is the last time we take Turkish airline!!!!!!We won't recommend to our friends or relatives to take as well."
Pros: "Wonderful food and service and movies."
Pros: "I liked the service and the food."
Cons: "It could have been on time flight."
Cons: "Because of the coup in Turkey, I had to cancel my flight. I'm still trying to get my partial reimbursement. It been two weeks!"
Pros: "The friendly atmosphere, and the choice of food and drink."
Cons: "Nothing was wrong"
Pros: "Nothing to rave about"
Cons: "Long bus ride in Turkey from gate to plane. Istanbul airport felt uninspired."
Pros: "I did like the workers in the plane because they look competent and committed."
Pros: "You really get great treatment in economy. Food is good, no nickel-and-diming for drinks, inflight entertainment package is very very good - just a great experience."
Pros: "Moved into business class much more leg room"
Pros: "Great Cabin Service, Great Food, timely arrival and departures."
Cons: "Ground Staff Service in Mumbai airport. Could improve a lot. Specially compared to ground staff service in Toronto & Istanbul airports. On all flights legroom was kind of limited in the Coach seats."
Pros: "Smaller plane not as comfortable"
Cons: "Not as comfortable, small cramped"
Pros: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Cons: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."
Cons: "Nothing. Flight was amazing"
Pros: "The plane size & comfort was excellent. The staff were very friendly"
Pros: "Flight was on time."
Cons: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."
Pros: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"
Cons: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
Pros: "Reclinable seats."
Cons: "The food!! The lights could be dimmed as it was a night flight."
Pros: "Crew was great, very responsive and hospitable!"
Cons: "more lunch choices, especially choices without dairy products."
Cons: "1. In Flight Entertainment 2. Controlled In Flight Temperature"
Pros: "Crew was friendly"
Cons: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"
Pros: "Crew were great, food, entertainment, seat and everything else was great as well."
Pros: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."
Pros: "Everything is alright"
Pros: "Nothing to mention"
Cons: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Pros: "Very pleasant, professional crew"
Cons: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"
Pros: "Crew was very friendly. Nice that wine was served without charge."
Cons: "Announcements from the cockpit were hard to hear. Food has been better in past."
Pros: "The service"
Cons: "The seats"
Pros: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Pros: "Food was excellent, service from staff was friendly, and entertainment options were great."
Cons: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."
Pros: "Nice flight, nice crew, and a nice experience."
Pros: "Really friendly staff. Great service"
Cons: "The streaming service didn’t work"
Pros: "Food was good and crew members were very nice"
Cons: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."
Cons: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"
Cons: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."
Pros: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Cons: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
Cons: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
Pros: "Pleasant flight"
Pros: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."
Pros: "Thankful for coffee being served without charge. Not all airlines do that."
Pros: "The included snacks and the seats."
Pros: "staff was fine"
Cons: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"
Cons: "suitcase didn't turn up, although connection was quite tight"
Pros: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Pros: "Wider seat than most business class"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Pros: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Cons: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."
Pros: "Arriving more or less on time"
Cons: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"
Cons: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."
Cons: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"
Pros: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Cons: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"
Pros: "Flight was efficient enough and staff were friendly."
Cons: "It was delayed quite a bit and more on-time updates would have been appeciated."
Pros: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Cons: "What is there not to like about KLM? I cannot find anything."
Pros: "Crew was friendly, and the food was better than the usual KLM fare."
Cons: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."
Pros: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Cons: "See above"
Pros: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"
Pros: "Crew was excellent"
Cons: "Economy was very tight! Seats were uncomfortable"
Cons: "Flight delayed ... Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brussels...even though all of our luggage was labeled "priority". Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented."
Pros: "Quick and efficient flight. Crew very organized. Great language skills"
Airlines flying from Dar Es Salaam have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Dar Es Salaam
Masks required on board, masks provided on flights from Dar Es Salaam
Social distancing seating
Middle seats unavailable to book on flights from Dar Es Salaam
Testing for antibodies, testing for symptoms for flights from Dar Es Salaam
Waiving of change fees. Search flexible flights from Dar Es Salaam