Cons: "Great flight everything smooth - the food is fantastic I flew economy and received excellent food. The employees are very friendly and the plane was a recent model Boeing very smooth."
Pros: "The cabin crew was so warm and friendly, always ready with a smile and eager to help."
Cons: "Simply an older aircraft and the entertainment options were lacking compared to other carriers. The news video NHK would not fast forward or rewind but would always start over. Otherwise it was a good flight thanks"
Pros: "no -all that was amazing was the complete idiocy of ana"
Cons: "virtually everything was a unacceptable starting with the gate staff ..."
Pros: "The seat is very comfotable. But on the fright from Japan to Bangkok very upset me and my husband. We sat seperated, but on the plane we saw 2 seats available, I asked woman crew that can we move to that seats. She went to talk with the guy who sat on the aisle seat. I heard he said he reserved"
Cons: "The seat beside him for his friend. And the crew said to me she so sorry I couldn't move to sit with my husband. But later no body beside him and he lay down 3 seats all the way. And the crew do nothing for us. We very dissapointed."
Cons: "Add a low carb meal option"
Pros: "Flight attendants are nice, polite and helpful. We didn’t lose any luggage and intact. Foods are good and plenty"
Cons: "Seat was tight and uncomfortable. Good was typical airplane food, adequate, not great."
Pros: "The food and the crew were great."
Cons: "I am yet to find an airline that has any semblance of comfort in economy class for someone 6’ 2”, and that isn’t even tall! It would seem that the seats should be tall enough not to have the headrest push on my shoulders.....such as making it adjustable enough to be used as a headrest."
Pros: "The crew was very good."
Pros: "I like the service. I like the way they checked my back stuff and put back very neat. I’m very happy with your company,"
Cons: "No complaints, I would say....ANA the best,!"
Pros: "Service was impeccable, as usual, from check-in to boarding. Crew was attentive and friendly."
Pros: "Your crew.they are wonderful,we are flying with ANA this morning we hope to have the same experience.thank you."
Cons: "There isn't a bad comment."
Pros: "Crew tried to be friendly"
Cons: "Slow to depart after boarding on time, with an eventual delay of 1 hour (deplaning was extremely slow) before we reached the baggage claim area. The wait for baggage took another half hour"
Pros: "Food and entertainment has to be better."
Cons: "In Chicago, the flight was delayed for almost 4 hours which in turn made us miss our connecting flight to Jakarta. Then next flight available flight to Jakarta was 24 hours later."
Pros: "Excellent service & friendly"
Cons: "Food was cold"
Pros: "Everything about ANA flight was excellent. From service to food and entertainment was spot o. Will now fly ANA flights to Asia if possible."
Cons: "The food was dreadful. It was like being back in the 1990s. Kids entertainment options were poor. The original toy story movie was it!"
Pros: "Flight was ok"
Cons: "Again I had a problem with water bottle, I asked small water bottle but they didnt give me one and i asked if they can fill my 2,5 yo water bottle they only fill it half. I asked again for water hours later and they said I need to wait because they will serve dinner (which is 30mins later) This is just very unpleasant experience and I felt like a bad person asking for only water"
Pros: "The crew are so courteous and helpful."
Pros: "The seat was nice"
Cons: "Service was extremely slow, it took almost two hours just to get offered a drink. There wasn't any offering after boarding and I had to ask just to get water. The food was quite bad, normally I would choose the Japanese meal, however, both the Japanese and International options were poor. The staff seemed unorganized and did not follow a set protocol."
Pros: "The person who checked me in at ORD found me an alternative aisle seat with an unoccupied seat next to me. Great benefit for a 12+ hour flight. Very thoughtful."
Cons: "We left late."
Pros: "Excellent service. Good food. Great entertainment selection."
Cons: "No free WiFi"
Pros: "Service was excellent. Stewardess always came back with what they promised to bring. Premium economy seating was very good."
Cons: "Food could be better. Entertainment was somewhat limited. The older plane on one leg meant no wifi and no noise-cancelling headset"
Pros: "Big TV screen. Food."
Pros: "The staff is very nice."
Cons: "The exonomy seats."
Pros: "The configuration of 787-900 Busn. Class was very good. However need to age Chivas Regal to 18 years like KAL, not ordinary 12 years. Flight attendants were exceptionally efficient, professional, courteous, and outstanding ambassadors for ANA and Japan itself. In the US Marine Corps we would say "Ooo Rah". I may heed to check out your milage club and stop using various carriers for my trans Pacific flights. Thank you very much ANA."
Pros: "Loved everything about the flight - food was good plenty of drinks throughout the flight unlimited movies smooth take off and landing."
Cons: "Flight was delayed by an hour making it too late to attend night activities that were already scheduled."
Pros: "In-flight service, in-flight entertainment, environment temperature"
Pros: "The crew is awesome and food is quite good"
Cons: "Seat is terrible it's more like domestic flight than international, boarding is terrible because we have to take a bus by standing from terminal to flight"
Pros: "I've flown with ANA before and they never fail to impress. Service is impecable, staff are nice and the new boeings are awesome. Seats can be a bit cramped but we were in economy and it's a 9 hour flight so some discomfort is expected. The 3 meals served are complimentary and very much appreciated. The entertainment system is an easy to use touch screen with great options from Hollywood and other movie sources."
Cons: "Good food, clean toilet rooms. Good seating space with foot rest.goo"
Pros: "Flight crew was friendly, quick to respond to questions, and very helpful. I was able to switch seats even though the flight was full. The food was fine but the menu for the return flight looked better still."
Cons: "The flight was 100% full. I took a redeye flight hoping to sleep a bit on the plane but I ended up not sleeping much. I am happy to take ANA on my return flight, which is not redeye. Also I will be happy to fly ANA again, but I would not take a redeye flight on any airline unless I was in business or first class which I cannot reasonably afford at the moment."
Pros: "Sleeper seats, food and service"
Pros: "Great customer service and very kind staff!"
Pros: "Courteous and friendly staff, clean aircraft and on-time schedule."
Cons: "There was nothing I did not like."
Pros: "Cabin comfort"
Cons: "Only two Hindi movie"
Pros: "Fast, friendly staff."
Pros: "Overall everything was good... Good food, comfortable and new plane"
Pros: "The movie selection and food served were pleasant surprises."
Cons: "Sore butt after 10 hours , but that's hardly anyone's fault. No complaints about my experience. 10/10"
Pros: "Service in a air."
Cons: "I needed water in the airplane because inside was so dry, however it was so hard to ask water and they gave me very little of water."
Cons: "Nothing in particular"
Pros: "The staff were very friendly and efficient."
Cons: "No explanation on how to use entertainment."
Pros: "Excellent service"
Cons: "Movie choice is very limited."
Pros: "Food very good.. I like it. I will go again. I want to come back"
great crew - very efficient. Food was restaurant quality and good choices. Large movie selection, but a little weak with the music, games seemed OK.
Pros: "Amazing trip Qatar airline is great"
Pros: "The crew is very friendly and helpfu; the space between seats is noticeably larger than usual"
Cons: "Cleaning of bathrooms"
Pros: "Qatar Airlines treats you very nicely and doesn’t try to charge for little extras. They include the nice extras as part of your travel experience with them. I highly recommend Qatar!"
Cons: "Internet connection from Doha wasn't there,"
Pros: "crew is good and helpful."
Cons: "The food was terrible. Needs to improve the quality of the food."
Pros: "The supervisor on flight Doha to Charles de Gaulle was very helpful and knowledgeable. He explains to me th e process of how to help a person who is having a big problem to walk , Qatar Airways has a special service for person in needs of wheelchairs . Thanks a lot to that gentleman."
Pros: "Crew was OK."
Cons: "Seats in business class extremely uncomfortable, almost no recline. Very old entertainment equipment. Really disappointing flight given lack of comfort in business class."
Pros: "Very efficient and comfortable flight."
Cons: "The airline appears to have done away with the courtesy pack, and this was the one time I was travelling without ear plugs!"
Pros: "Short 4 hour flight, full - not one open seat Yet, the crew was super nice and efficient."
Pros: "The crew were great and served food timely. The seats were also comfortable and we traveled with infant. The crew was super supportive for parents with infant."
Cons: "dont falsely claim that you have wifi if you cannot connect to satellite. The ground staffs needs training on behavior and how to treat infants."
Pros: "No delays"
Cons: "Improve your carry on lagguge policy. I was made to throw away some of my expensive clothes by the stuff to fit the weight, when it wasn't a problem when I was checking in ."
Cons: "Doha to Washington plane was an old plane where entertainment system did not function properly, seats did not recline etc. Emirates A380 is a lot more comfortable plane."
Pros: "Movies and onboard games were good. So was the food. Crew took good care of us and the toilets were clean"
Cons: "We couldn't lower the seats backwards. It was horror for eight hours. And one little tv didn't work but they gave my wife a diferent, better seat because of that. We had a long layover, 12 hours, and they said we didn't have rights for anything. So we went to the city on our one because we didn't want to go on organized tour that we need to pay extra money"
Pros: "I had a family emergency and couldn’t go. I wasn’t allowed to switch my flight or change it. Lots of money spent with nothing in return. Unfortunte."
Pros: "Cabin crew service was very good. Flght with Airbus 350 plane was really comfortable and quite. They put extra care for kids and babies and all of kids get gift bag with toys, chocolate etc. which makes everyone happy Especially kids. I personally like to watch new release movies and enjoyed to pass my flight time."
Cons: "Their south indian food was testless in both inbound and outbound flight from Philadelphia to doha. Snacks was good but meal definitely they should have better to change it."
Cons: "Unfortunately, my baggage was lost on this flight, which will make it very difficult to climb Kilimanjaro!"
Cons: "My seat would not go back. The food was all carbohydrates and quite cool instead of warm. There was only one tiny piece of chicken in chicken roll."
Pros: "quick eficient"
Cons: "long flight"
Cons: "Wrost app I don’t advise any one use it cause"
Pros: "If you upgrade...it’s pricey but man doesn’t it look nice. Their regular seats are great. Get an emergency seat. Food isn’t kosher and tastes good. Never one complaint with these guys!"
Cons: "If I had to pick one thing...it’s that their free WiFi is only on select planes...not all. Sorry nothing else to dislike."
Pros: "Foods, crew are accomodating and all sevice facility are very good"
Cons: "Just update the movies regularly"
Pros: "Good amenity kit. Decent food offerings. Great range of alcoholic beverages"
Cons: "Business class crew were overstretched and inattentive. Had to find my own seat and flag crew down for hot towel."
Cons: "Service is great and the plane flew so smooth"
Cons: "Crew nice alway take care customer"
Pros: "The airline in general was good, provided a kit with socks, ese plugs,toothbrush and other essentials,good movie choices, overall customer service. They had free wifi which was amazing!!"
Cons: "We took 2 long flights one from morrocco to Qatar and Qatar to dallas. The food on the flights was not the best, one the first one they ran out of chicken meal and only had fish left which was gross, for such a big airline you would also think they give a snack in between meals but they do not.also after giving you the food it took a long time for them to pick up the tray which I thought was unusual"
Pros: "On board crew are excellent."
Cons: "Ground staff requires training specifically on communication related to boarding. Travelers were confused as to what zone is boarding at a given time as there were no announcements. Pathetic boarding process."
Cons: "My screen was not working."
Pros: "Quality of foods and service"
Pros: "If you can book Qatar Airways at a price competitive with any other major carrier then absolutely do - incredible service, plane, food, and overall experience that far exceed the competition."
Cons: "We landed 30 minutes late, with no explanation - even though we took off on time. Even with a short dog leg over Iran, we should have been able to make up any delay over an 8 hour flight"
Pros: "Good crew. Nice plane and amenities."
Cons: "Flight to was canceled due to engine issues. Flight home was canceled due to scheduling error. Issue resolved at check in, but caused stress."
Pros: "Great service and food."
Cons: "JKIA airport was terrible. Staff were late to come to the check in counters. Why can't they be there earlier than one hour so we don't have to stand in line for so long with our bags. Totally shambolic affair."
Pros: "Cabin crew were excellent, very nice and accomodating"
Cons: "Check in staff and customer service reps were unprofessional and unhelpful. We had an 8 hour layover on both legs, no access to the lounge or a hotel was provided. I explained we were on our way to our wedding and it would be nice to have some rest. They were rude with the way they told us no, they even suggested we sleep on the floor of the airport. We ended up paying for the lounge, but then so did about 1000 other people, there was no room for us to sit together. My wife's allergy free meal wasn't provided on the first flight. We had to speak to about 5 people to get a meal ticket at the airport and they were very reluctant to give us one. I told them she was hungry and needed to eat. They told us we could take the meal we got with the ticket on board, when we went to use the ticket we had no choice in meal, were given a coke at 6am and weren't allowed to heat up our meal or take it on board. In summary, all the cabin crew on all 4 flights were excellent. Staff at Doha airport were incredibly poor."
Pros: "Good timing"
Cons: "Evry thing"
Cons: "1- Flight from Delhi to Doha was very late, which made it chaotic for us to catch our connection at Doha 2- Entertainment choices were very limited"
Pros: "leaving airport"
Cons: "24H delay, no meals, no coordination, no communication."
Pros: "The business class was okay and food was good."
Cons: "The entertainment choice not as vast as Emirates that I always experienced"
Pros: "Great food, Comfy, Great staff. Usual I dont review but really enjoyed those 4 flights with Qatar"
Cons: "I got the last meal. For dessert I was given a hard roll, no cheese, no packaged water, no feta salad. I was bumped and stepped on by the crew with no apology. Food i did get was barely eatable."
Pros: "Excellent airline. Great experience. Easy. Professional. Efficient."
Pros: "The flight was on time. Crew was pleasant."
Cons: "The seat needs some cushion on it. After many hours sitting, the cushion on the seat turns into a rock."
Pros: "Crew was great, had a comfortable flight."
Pros: "Smooth landing and take off"
Cons: "Entertainment. Not able to choose and no wifi"
Pros: "Crew amazing, seat comfortable"
Cons: "More new movie and menu for food diversity like noodles sandwiches.,,,"
Pros: "Good service"
Cons: "Update new movie"
Pros: "Delayed the whole night on the first flight and almost 2 hours on the flight back. Unbelievable!"
Cons: "The airline's on time record has got to improve. Period."
Pros: "Crew team is nice and friendly."
Pros: "Nothing! I was upset the whole trip!"
Cons: "They made me cancel my 6 month stay to a 30 day stay when I arrived at the airport, otherwise they would not allow me on the plane! They said I needed a vista for the length of stay which I always get when I am in Manila for the past 8-10 years that I have been going without any prior warning before I confirmed this booking! I was charged $500.00 to change the departure date! Outrageous!"
Pros: "Left almost on time arrived early. Baggage transfer was great. Cabin crew provided needed entry forms promptly. Great flight"
Pros: "This is a good airline. Connections short but all the luggage made the connections. They are a bit limited with English but it did not present difficulties. Much better than American-based carriers. Very respectful crew. One of two carriers based in Korea. Comparable to Korean Air but less expensive in our ticketing."
Cons: "Entertainment is limited compared to some airlines but passable."
Pros: "My husband and I were flying out of Jeju Island on the morning of 6/27/18 flt#OZ8922 to Seoul for a connection to Tokyo. The morning had some heavy rain and some flights were delayed, including ours. I don’t know if it’s your normal procedure in these situations but your staff at the baggage check/boarding pass counter were extremely conscientious and effective. They anticipated our dilemma and had our baggage removed from the delayed flight and put us onto a Korean Air flight that got us to Seoul on time to make our international connection to Tokyo. It was a long and tiring day of travel but because of your profession personnel it, including those at Korean Air, we avoided what could have been a much tougher situations unfortunately I can’t recall the names of the staff involved. I want to say the was a lady last named Joon and one last named Kim. There were other staff too, a young man that brought our luggage back to the check-in counter, and a lady that ran us through the terminal to Korean air and escorted us through security to the boarding gate. all in all it was amazing and thank you to your company and fine staff."
Cons: "The wonderful staff that give such excellent service."
Cons: "Transfer in Busan is a disaster"
Pros: "the crew was very accomodating,the food was nice,but everything is great"
Cons: "well what to say its not comfortable sitting 16 hours and last time from korea to manila my baggage was delayed so i have to wait for 24 hours to recieved it."
Pros: "Good service"
Cons: "Food was okay"
Pros: "maybe only Asiana crews are those who try to help with guests' carry on luggage storing"
Cons: "too small screen"
Pros: "Flights on time , good seats and a good services"
Pros: "more legs room, but the sit cushing is horrible,, make people lower back hurt after the long time of sitting"
Cons: "food isn’t quite as fresh, delay time made the transfer between flight very tight"
Pros: "Crew was nice. Food pretty good"
Cons: "Every plane delayed."
Pros: "There’s no entertainment at bulk head."
Pros: "Crew was very nice..did all they could do"
Cons: "Food terrible..seats not comfortable..few entertainment choices"
Cons: "No charger outlet"
Pros: "The crew was friendly and helpful."
Cons: "Flight was delayed by over an hour, (because of a "connection"? What does that even mean?), food was poor, seats worn and uncomfortable, no personal TVs on an international flight, no alcohol (even for purchase)."
Pros: "I liked everything about the airlines, the flight attendants are so respectful and kind. They go out of their way to help the packager get comfortable and settle in there seat before and after take off. I have been a member with Asian Airlines for 6 years and won't change airlines for nothing even if I have to pay a little extra for great service."
Cons: "I have no complaints with this Asian Airlines."
Pros: "Generally uneventful experience. Nothing bad happen. We had individual screen entertainment in economy. The bathrooms are nice."
Pros: "I liked everything about the flight. The attendants were kind and I received great service."
Pros: "They were nice about my bags. The airport was good. They took me to Paris."
Cons: "They just gave me two choices for food without any description; both times I got the lesser of two meals. The staff got a little testy when I didn't know what they were offering."
Pros: "Crew was very helpful"
Pros: "I was the only one in my row."
Cons: "Changed flight without notifying. 27hr Stand By. 4hr layover in Korea. Stuartess had attitudes. Still have 11hr flight to LAX"
Pros: "We like the comfortable seats of the Airbus 380, the crew services. The food is ok; the entertainment is good"
Cons: "The boarding should be categorize in row number to avoid long line and delay."
Cons: "Seat needs more cushioning"
Pros: "Asiana airline service was great. Attendants were so kind and gentle."
Pros: "VERY FRIENDLY STAFF, VERY POLITE AND PROFESSIONAL"
Cons: "SEAT NOT VERY COMFORTABLE AND SMALL SPACING... FOOD WAS OK...THE ONLY CHOICE GIVEN WAS HOTDOG WHICH IS NOT BAD BUT I PERSONALLY DO NOT LIKE HOT DOGS...."
Pros: "Crew was friendly from start to finish."
Pros: "Decent in flight meal. Good service with a smile. Korean style presentation gives a warm sentiment to the service."
Cons: "Limited in flight entertainment for children."
Pros: "Well they upgrade us to business class and lets me tell you, if inhvar that kind of money, I would buy that business every time I travel. The best time and didn't want to get off."
Cons: "Nothing that I didn't like. Very impressed from beginning unti landed."
Cons: "the flight was late 30'."
Pros: "They kept serving bibimbap, which was also my food the whole flight from LAX to Manila."
Pros: "The air "exercises" that you are forced to watch at the end of any Asiana flight are a joke- pressing on three pressure point? How about some leg or arm stretches? Flight took off and landed. Poor cabin speaker system; could not understand anything."
Pros: "Meal was good"
Cons: "Was charged USD 350 for one overweight bag. Asked Etihad beforehand if I could use a 72 transit visa to enter china on my current itenary. They said it was fine. I was stopped at the gatein Seoul by Asians who refused to board me on the plane because my itenary was incorrect. Will never fly either of these airlines again, and am currently seeking repayment for my unintended 4 day stay in Seou"
Pros: "Food, service were great"
Pros: "Cabin crew were charming and v. attentive. Food was particularly good. generous with additionals, food ,snacks,beverages etc. Decent leg room , comfortable seats."
Pros: "I liked the little blanket, that.s about it. Convenient arrival/departure times."
Cons: "Food was skimpy. Counted three rude/bossy stewardess transactions. My Asiana flights used to be delightful. Now they are nothing special at best."
Pros: "Good service Easy to board Flight attendant awesome"
Cons: "The seat needs more space and comfort for long flight. A321 is too small for long flight."
Food Flight Attendants Aircraft Istanbul airport
Denied boarding even though I met all requirements of Canadian government and had the documentation to prove it.
Pros: "Awesome food. Comfortable seats. Nice crew"
Pros: "Excellent service for affordable price"
Cons: "Flight was delayed"
Cons: "No one came with drink carts until halfway through the flight. I was very hungry, never offered food. Boarding was late but no communication from staff."
Pros: "Some crew was attentive, others were not. Piloting was good"
Cons: "Upgraded seats in the planes, especially business class, seats did not work properly or recline all the way, very uncomfortable. Food was mediocre at best, movie library needs updating. I'm also not sure why an older model of this aircraft is used on such a long haul flight."
Pros: "Crew was good but could be better...timeing was very good."
Cons: "Food, entertainment"
Cons: "My bags were misplaced I have to wait for an extra day to get it"
Pros: "the crew was good. The seat were not comfortable"
Cons: "food could have been tastier"
Pros: "The full recline seats were really good and comfy. I could sleep on my side which is what I prefer. Good food and excellent service"
Pros: "Best service, food, seats, space, amenities."
Cons: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."
Pros: "Great food and beverages, excellent attentive service by flight crew. Also liked the complimentary comfort pack and headphones. Will definitely use Turkish airlines again."
Cons: "Entertainment system started out great but technical issues after an hour into our 10hr flight so we we're unable to use it. The flight was full so changing seats was not an option."
Pros: "I liked food, drink, service and entertainment."
Cons: "I disliked seat, a bit."
Pros: "Easy communication and promptness"
Pros: "The cabin crew was very kind. The kofte tasted good."
Cons: "They "board" an hour before takeoff but there weren't enough seats at the gate, so for half an hour, no one actually boarded, we just stood or sat on the floor with our carry-on."
Cons: "my luggage didn't arrive"
Cons: "Of the last 4 times I've flown with Turkish Airlines, I've been asked to move from the seat I booked. If you book and choose a seat in advance of the flight, I should be entitled to keep it."
Pros: "Flight attendants are super friendly and helpful. The food was excellent."
Pros: "Elite member flying with my wife, no preference boarding for Elite. Were assigned to different group letter No good answers Dissapointed"
Cons: "Boarding was very annoying because when you go through security they make you feel like a total criminal for no reason. Checking our laptops as if we have something to hide. We already went through 3 security checks prior to boarding the flight. Security staff was extremely rude and inconsiderate for peoples belongings."
Pros: "The inflight entertainment."
Cons: "Boarding and check in makes me want to never fly with Turkish air again. Worst customer service ever!!!"
Pros: "Quick assistance when connection flight messed"
Cons: "Too frequent delays. Both directions connection flight missed, due to delayed flight. Both delays seems happened due to landing queue load (plane rounded in air more than hour before landing)"
Pros: "The flight was smooth and almost ontime. Professional staff that was active throughout the flight assisting passengers."
Cons: "The access to the gate was through an escalator only, therefore people on wheelchair or families with strollers could not get to the gate easily."
Pros: "Crew is amazing food is good plane is clean and comfortable"
Cons: "I missed my connection in Istanbul and got delayed until the next day. Because I’m a US citizen they couldn’t offer me a hotel room because US citizens can’t get visas there."
Pros: "Walking past the Turkish Airlines desk in Dulles and knowing I would NEVER have to interact with these monsters again."
Cons: "I am an experienced traveler. I've been to 17 countries and have flown over a million miles in both business and coach. My wife encountered a problem in Istanbul that involved an airport transit visa through Canada. I am certain that any other airline we’ve ever flown would’ve assisted us, since it was easily resolved. To Turkish Airlines, this is simply a part of their business model and a chance to make more money. It took about 8 hours of our time at 5 different airport locations to eventually buy new tickets to get back the next day. Our original tickets say: “REISSUE With 200.00 USD penalty. What I didn’t see was the fine print at the bottom: “Turkish Airlines reserves the right to change rules regarding ticket changes and refunds.”. They mean it. As bad as our personal experience was, the real reason we are so appalled is that we were there long enough to see this is the norm for them. In our single day there, we saw at least 100 other travelers going through similar things. The ONLY solution ever offered is to purchase another ticket. We witnessed several people weeping. Many losing control and shouting. Their own personnel were screaming at customers (in a separate office area though, it was all yucks and laughing). These were people of all nationalities. Africans, Asians, Europeans. We were lucky because we had the means to purchase new tickets. Others clearly didn’t. I really don’t know what happened to some of them. One moment was very symbolic of the entire experience. Another vanquished traveler was paying $843 for a new ticket with cash. He handed her $845 but she, of course, had no change. Instead of the $5, he gave her two $1 bills. I had one in my pocket so gave it to her as well. She held my $1 bill up and pointed to the corner which had a very small piece torn off…no ink was missing…and sneered “I can’t accept this. She did this simply because she could. We were powerless. She knew it and reveled in it."
Pros: "Movies made the long flight go by much faster!"
Pros: "Comfort, food, staff, everything"
Pros: "Every thing"
Pros: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Cons: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."
Pros: "Crew was very helpful and everything was good"
Cons: "Lost my baby stroller and didn't found when arrived"
Cons: "Flight was canceled and I missed all subsequent connections"
Pros: "The boarding process seemed to just be to get in a line and go for it, which was kind of nice to avoiding pointless zones. Pretty decent movie and tv selection, but on one flight my touch screen hardly worked to it was hard to watch anything."
Cons: "Beware, when you booo through kayak apparently you can't choose your seat so you get all middle seats...regardless of the fact that your preference is set to aisle or window and those seats are available. Food was prettt bad and it's also an hour plus to even get a drink of water. I was constantly dehydrated and thirsty."
Pros: "Food was good the flight was smooth even tho is was snowing and the crew were very nice and professional, wish i could give 10 stars, also best landing ive ever been on in an airplane."
Pros: "I enjoyed the flight to Istanbul but on the return flight they told me at the exit door of the plane that my stroller for the kids will be in baggage claim. The stroller was. It in baggage claim, the Turkish airline representative could not help or prove de a phone number for me to contact somebody indicating although she has the Turkish airlines uniform she works for swissport. 90 minutes later they said they might send the stroller to my house if found and that I may have to cover the cost as Turkish airlines will not....... terrible service terrible experience and I will never fly with Turkish airlines again"
Pros: "Turkish Air has some of the best flight attendants in the business. The food is essentially gourmet (hot wrap, in this case), and the pilots are highly skilled."
Cons: "I tend to need the climate control to be on the cooler side, and 777's seem to run hot. Since there are no air vents, the warmth can be overwhelming. Also, the comments about leg-room, ... correct. I'm 6' 3" and 'uncomfortable' sums it up pretty well. For 10½ hours, being crammed into that small a space can be quite daunting."
Pros: "Staff on plane were friendly and respectful"
Cons: "Landing was rough , boarding gate is isolated from amenities"
Pros: "The crew was friendly. The entertainment package was good."
Cons: "The food was terrible. Very dry. Warm at best. The temperature of the cabin was too warm. Passengers were fanning themselves to try to cool down. Water should have been offered more frequently. The crew was noisy as they passed through the aisles, making it difficult to sleep."
Pros: "Timing, schedule is well arranged. Staffs are helpful"
Cons: "Every time, the breakfast are omelette??? Its taste was terrible. I flew a two-way flight and got 4 omelettes. And once it messed my stomach."
Pros: "I liked the service and the food."
Cons: "It could have been on time flight."
Cons: "Because of the coup in Turkey, I had to cancel my flight. I'm still trying to get my partial reimbursement. It been two weeks!"
Cons: "The aircraft wasn't properly cleaned prior. The seat pocket was filled with garbage."
Pros: "Moved into business class much more leg room"
Pros: "the food was amazing and the people super nice! it was my first time using Turkish airlines and i loved it!"
Pros: "Great Cabin Service, Great Food, timely arrival and departures."
Cons: "Ground Staff Service in Mumbai airport. Could improve a lot. Specially compared to ground staff service in Toronto & Istanbul airports. On all flights legroom was kind of limited in the Coach seats."
O liked the entertainment. I didn’t like being so close to other passengers, especially when they wore their masks wrong or took them down.
Another good flight newer plane therefore better seats. The landing was excellent!
The constant droning on and on about masks is tiring. STOP!
This was the Delta Shuttle flight (operated by Republic Airways (therefore not a mainline flight)). The crew was exceptional in expediting boarding, accommodating customers, and politely dealing with “difficult” passengers (don’t be that passenger - it’s a 40 minute flight). Great flight overall.
Appears to have been delayed to wait for other crews to get to Miami, its tough now but schedules missed count
Pros: "new plane good flight"
Cons: "seat space"
Pros: "All of it"
Cons: "Nothing Best flight"
Pros: "Crew was excellent, seats are never excellent"
Cons: "Middle seat. Big guys dont fit well there"
Cons: "Just hate the super smaller seats and the reduced spaces everywhere"
Pros: "The flight landed early. Check-in staff were great."
Cons: "Boarding was a debacle. Flight was oversold. Passenger had trouble boarding when their group was called."
Pros: "There was an available seat next to me"
Cons: "I had to walk from one end of Minneapolis airport to the other end all within 35 mins to catch a connecting flight, tram was not in service. Not fun!!!"
Cons: "Delta is top notch!"
Pros: "The crew was amazing. Kat and the other stewards were very friendly."
Cons: "Maybe the option for free upgrade to first class if flight is not full??"
Cons: "Delays were unfortunate, but the gate area at LaGuardia was way too crammed, hardly any seats, and poorly organized"
Pros: "Crew was amazing."
Cons: "Wifi was not working"
Cons: "Crew was grouchy and rushed past you without really trying to cater to your needs/ get you what you want."
Pros: "Good snacks"
Pros: "Extra leg room was great"
Cons: "Entertainment system was flickering"
Pros: "Enjoyed the ease of check in the spacious gate and the cleanliness of the planes cabin"
Cons: "No complaints"
Pros: "Crew were helpful and pleasant"
Cons: "Seating was uncomfortable, cabin was cold and no blankets available, food was just ok, plane had lots of empty seats yet everyone was squeezed into 3 in a row making it uncomfortable, no updates from captain or crew as to where we were in the flight....."
Cons: "The baggage drop attendant was very unhelpful when I asked if she could help me sort out an issue (when I checked in online for the second leg of my trip, i paid for my bag then but they wanted me to pay again for my first flight) and just dismissed me and said she couldn't help, making me pay again for my bag. First time I've ever had an unpleasant experience with Delta."
Pros: "On time, great service, a lot of legroom."
Pros: "I enjoyed my flight! Great movies, good food and I was comfortable. Nothing like First Class."
Pros: "Friendly service, comfortable seat, on time, no issues."
Pros: "Left on time all went well in Atlanta"
Cons: "Impossible to figure out what to do in Toronto at Canadian Customs. You move from secure to unsecure then back to secure. It’s a mess and nobody tells you what to do or where to go. Picture process took 4 times. Nobody tells you that you have to transfer your own bags from Delta to West Jet. I even asked in a Toronto and they said no and nobody in Atlanta told me to collect my bags. So bags never made it until the next AM. The West Jet rep was very good and located the bags and they were delivered as promised. You should provide 3 page detailed instructions on how to handle Toronto. I am a seasoned traveler by the way. I’ve never seen anything worse. I could go on and on."
Pros: "Smooth flight in time. Didn't realize would have to go thru another TSA security check point. Otherwise smooth flight, great communication from the captain."
Cons: "Cramped seats and the food wasn't that great. Plus final meal was served late which lead to quick eating and feeling rushed."
Pros: "Smooth flight Courteous"
Cons: "On a five hours flight a two dollars sandwich wouldn’t hurt!!"
Cons: "was a difficult transition from delta to west jet in Toronto and we almost missed the flight"
Cons: "Could not get the boarding pass to print at the self serve kiosk. Had to wait in line for assistance."
Pros: "Delta and Westjet staff are of great help to me."
Cons: "Not applicable"
Pros: "The staff is very friendly. Most pleasant airline I've flown with."
Pros: "On time as scheduled."
Pros: "Left early and arrived early."
Cons: "Smallest bathroom on a plane I've ever seen. Could barely sit down without my knees banging into door or wall."
Pros: "The flight attendant named Steven went so far beyond the call. He was attentive, he fixed our video system when no one else could and when he learned we were celebrating an anniversary he brought us a present. He was awesome!"
Pros: "Refurbished plane. Lighting was good"
Cons: "No TV screen"
Pros: "Overall the actual flight was good..landing was kind of hard but I'm alive so not stressing that"
Cons: "..but the multiple delays are ridiculous, I would not fly Delta if I had a feasible choice."
Cons: "No space in the seats"
Pros: "Could not use the bathroom"
Cons: "3 hours there before the departure."
Cons: "Double booked my seat. Lost my bag."
Cons: "You determined I would miss my connection when in fact I would land and have an hour. You rebooked us on a later flight. We made it in plenty of time and wouldnt even attempt to help. Your customer service is beyond reprehensible. With everything going on in the airline industry you would think airlines would at least attempt to please. The crew in the airplane was pleasant, that was a positive."
Cons: "Not a fan of having "final boarding call" announced to run to the gate, only to sit on the plane at the gate for 30 min because of a scheduled delay at my destination. I know the flight wasn't very full, but that cost me an opportunity to eat dinner. I had to cancel a fast food order because I thought I'd miss my flight!"
Pros: "That a delta plane actually had seat back video screens- First delta flight ever that I've been on that did. But every ones screen froze up just over an hour into the flight."
Cons: "Even though the Atlanta to Toronto arrived 'early' I had barely 20 minutes to get to the other plane- I would not have made it with out the amazing staff of weather and the Toronto airport. I use a wheelchair and even zipping through as fast as I could I was 15 minutes late arriving at the gate. I booked this flight thinking I had at least and hour and a bit between flights. Thankfully others on my flight were also late so the Ottawa bound plane did not leave on time"
Pros: "When you are delayed, there is not much to commend."
Cons: "Delayed. That pretty well says it all."