Find cheap flights from New York to Montreal

Cons: "More movie choices. More substantial second meal."

Pros: "The crew and food both are amazing."

Cons: "PA announcements could have been louder. I also had difficulty understanding when I could hear the English words."

Pros: "they assisted my aunt very well all through out her flight"

Pros: "Food was amazing and stewardess courtesy to passengers."

Pros: "Crew very helpful. Seat roomy."

Pros: "Two choices of meal, friendlier staff, better head cushion. Props to JAL."

Pros: "I loved the Haagen daz ice cream. Loved that they have USB ports."
Cons: "Portions of food is small. Entertainment selection could be better organized; ie comedy tv shows, drama tv shows, Japanese tv shows."

Pros: "Food was great"
Cons: "It’s 14h flight. I wanted more water. I had to keep asking but the size was too small... I didn’t want orange or apple juice...."

Pros: "Kind people, quality service. Very helpful. On time."
Cons: "Had trouble hearing instructions from flight crew since volume of the speakers was low."

Pros: "Cabin crew were very nice. Food was okay, while the legroom was good too."
Cons: "Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off."

Pros: "While many other airlines are cutting down on their service quality and amount of food on their flights, Japan Airlines has done the reverse: offer excellent food and great service at every tier, including economy. We took a flight from NY to Tokyo and felt like it was one of the best long haul flights we have taken."

Pros: "I was fed two meals and snacks/drinks in between for a 14 hour flight. Love the little TV in front of the seat and the blanket and pillow. Crew was very sweet. Overall positive and good first international flight. Would choose Japan Airlines again! <3"
Cons: "Only a little hard to sleep upright in economy class seat. I wasn't able to fall fully asleep."

Pros: "Crew members on board were very attentive and offered the best service in the most polite manner. Food was great. Great options and portion for lunch. Well respected brand for ice cream was served as dessert. A wide variety of overnight snack was provided for passenger's own selection. Breakfast was great with variety of food on the tray. Personal screen was modern and provided a great variety to keep me entertain during the very long flight. Seats are unexpectedly big and very comfortable together with functional well designed pockets beside the screen, where I could put my personal items. New and clean cabin."
Cons: "Nothing."

Pros: "Polite friendly and attentive Staff. From checking in to inflight."

Pros: "JAL is great!"
Cons: "Cold food"

Cons: "You mean the flight that never happened? The one that was suppose to fly out at 12:50 on 1/6/18 delayed until 17:25 (with acceptable communication the first delay) but then later delayed till 00:10 after I’ve already arrived at the airport early for the 17:25 departure. The screens with arrivals and departures posted that Checkin was open but there was no JAL staff to answer questions. Then getting an update “maybe” the 00:10 flight is cancelled? What is maybe cancelled and JALs phone messege still said the flight would depart at 00:10. So I go back to JFK because after all “maybe” isnt a definitive and according to all the direct JAL sources the flight is suppose to depart, I get to JFK the second time only to be given a printout saying the flight is cancelled with no rebooking, and to call for assistance. The same number is been calling for hours trying to get answers. coukdnt reschedules because I’m calling outside of business hours! I spent $200 on cab rides going back and forth to JFK to go nowhere, get no apology, no new flight booking, and no reimbursement for transportation."

Pros: "The staff were awesome. The facilities were good."

Pros: "Nice staff."
Cons: "Economy seats very uncomfortable especially for long distance flights - barely reclining. Seat selection very painful - can do it online, have to call up to 48h before glight with roaming fees if already abroad. Food okay - nothing Japanese. Movie selection could be richer and better."

Pros: "Service and staff was good"
Cons: "Seats small there was a terrible smell like a dead rat that kept coming through and it was intermittently hot"

Cons: "Flight was delayed by 3 hours!! No info was given why until we got on the plane. We did not know if the flight was going to get cancelled and if we need to make other arrangements."

Pros: "Everything"
Cons: "more movie options!"

Pros: "The service was great. Food was delicious,"
Cons: "It was a bit too warm in the aircraft."

Pros: "Loved everything including entertainment selection and all the snacks left out as self-serve throughout the flight. Left and arrived on time from JFK to Narita"
Cons: "I'm picky about food and preferred the food to Tokyo on ANA to JAL. However, I take some responsibility for not making a special request pre-flight. I will do so for trip home."

Pros: "Clean and nice staff"
Cons: "Seats separated from my friend for 14hrs."

Pros: "Awesome experience, nothing like any other. Will fly again."

Pros: "Once again the service from the flight attendants was perfect."

Pros: "super comfortable seats, great food, huge monitor, non stop service for the 13 hours plus JFK-hnd new flight"
Cons: "Aisle seats not very private, remote control not intuitive to use"

Pros: "My sister got airsick the last hour of the flight. The flight attendants were extremely helpful and considerate in easing her discomfort."

Pros: "The food was excellent and the stewardesses were extremely attentive and helpful."

Pros: "Flight crew are very courteous and helpful. Comfortable seats and better leg room space in the economy section."
Cons: "We were delayed and stayed in the plane for 3 hours and flight was almost cancelled. Could not really understand why there was a delay or why it would have been cancelled."

Pros: "Food served was actually pretty good."
Cons: "Movie selection, should've had more recent releases instead of flicks from the 90's. Makes for a long flight."

Pros: "Good in flight entertainment options. Great food and plenty of it. Service was top notch. No complaints."

Pros: "Airline crew was super nice and helpful, attentive, and the plane was very clean."

Pros: "Clean and very good service."
Cons: "Food."

Pros: "Sitting in the Economy section, I was lucky to get the two seats next to me empty so i was able to stretch and sleep. Before the flight landed, the head flight attendant came to greet every passenger and personally thanked them for choosing JAL. I've flown on JAL several times and thus had never happened so I was pleasantly surprised."
Cons: "Economy Class seats are uncomfortable for long haul. Wish they could do something about it. Some of us dislike rice crackers and peanuts as welcome snacks so a different option could be nice."

Pros: "The crew and service."
Cons: "No entertainment. No snack either."

Pros: "If I needed anything, they were on top of it. The food was very good for airplane food."
Cons: "They kept the cabin a little warm, and at 6' 4" the seats are a bit small."

Pros: "The food (Japanese) clearly was a league of its own. Service was prompt, attentive yet discreet."
Cons: "Selection of video entertainment could be increased and improved."

Pros: "Cabin attendants were nice. I got sore throat so I asked some items, like water or candies. Then they served me them nicely."

Pros: "Dreamliner 787! Great staff. Efficient. Good food."
Cons: "Nothing"

Pros: "The attention of the flight crew to all passengers. The on time boarding, departure & arrival is top notch."
Cons: "None."

Pros: "Boarding process; comfortable legroom on the Boeing 787; 1st meal was also excellent"
Cons: "2nd meal, some sort of a rice seafood mixture"

Pros: "nothing"
Cons: "The movie selection, my electrical outlet didn't work and they took my phone away from me to charge it in economy plus but did not allow me to come with my phone. The food wasn't very good either."

Cons: "Late boarding"

Pros: "Good and polite crew"
Cons: "Business class cabin very mediocre for a state of the art latestBoeing plane"

Pros: "This complaint is more targeted at American Airlines, which handled the New York Washington leg of the trip. They provided free food such as sandwiches and drinks at the gate due to the 2 hour delay."
Cons: "Red eye flight delayed for 2 hours. Then delayed another hour on the runway. No in-flight enternmaint, which would have made it bearable. Descent into Washington Reagan National freaked me out because the plane was flying eratically while being so close to the ground and recognizable landmarks."

Pros: "Clean and service was excellent!"
Cons: "Nothing special"

Cons: "Air temperature was super hot and uncomfortable."

Pros: "quick easy flight"
Cons: "sockets to charge electronics"

Pros: "On time"

Pros: "After flight was cancelled, rebooking was easy and quick on the app."
Cons: "Flight was cancelled. flight attendants were grumpy. One of the tightest seats I've flown in economy. No room in overheads so I had to stuff my winter coat between my legs with my backpack under the seat in front of me. Was basically wedged into the seat with my stuff."

Pros: "it was easy to navigate ."

Cons: "The flight left three hours late while the crew was waiting for an oxygen tank to arrive. We were boarded onto the plane after it was nearly an hour and a half late, then waited in out cramped seats for another hour and a half as we continued to wait for the same piece of equipment. At one point a Delta employee announced over the plane's PA system that we'd be getting vouchers to compensate us for this absurd delay, but there was no explanation of how to claim those vouchers."

Cons: "Very uncomfortable seats Oddly shaped overhead bins, unable to put standard sized bags overhead, meanwhile they fit in planes of other major airline companies such as American Airlines. No food options, only sweet biscuit which contains soy and milk."

Pros: "Made friends on the way to Maine!"

Pros: "Great help from gate agent when a delay in connecting flight would have missed the last flight. Agent put a great new agent it together better than the original."
Cons: "Delta is the best"

Pros: "Clean plan and efficient boarding procedure."
Cons: "Horrible delay. Took off almost two hours post originally scheduled time."

Pros: "None"
Cons: "Delays"

Pros: "Flight was on time, flight crew was kind and helpful, pilot was smooth and kept us informed of the flight status."
Cons: "Nothing!"

Pros: "Could not use the bathroom"

Pros: "great service and a quick flight"

Pros: "Plane is great. Comfortable."
Cons: "The staff at the gate at LGA were not too friendly."

Pros: "I got to destination. Baggage claim was quick."
Cons: "Flight was delayed due to waiting for a tardy flight attendant. Landing felt a little hard. No announcement about baggage carousel prior to disembarking."

Pros: "Nothing"
Cons: "I could not check in on the kiosk and I had to go to two agents before they could find my reservation. The lines were extremely long and the customer service was poor."

Cons: "It was delayed by 4 hours"

Pros: "Delta has always be a step above the rest. Traveling with my children is not a problem and frowned upon with Delta. I rarely choose competitive airlines and will continue to use Delta as much as possible."

Cons: "sitting on the runway for over 3 hours without any water, snacks, or even video entertainment screens or outlets to charge phones"

Pros: "Everything especially the snacks and in flight entertainment."

Cons: "Super delayed. Sat on runway for 2.5 hours"

Pros: "Departing on time and clean"
Cons: "There was no screens, all the other airlines have screens, but that wasn't my problem and I got coloring book and crayons for me daughter, so she can play with them, but my issue was that when they gave snack to everyone and I didn't get anything and then I told the other flight attendant that I didn't get my snack and still she didn't get it, she said she was going to get it and didn't come back :(( I was really disappointed with that, they r old and forget things, so our line 19 nobody got anything .. i like delta was I wasn't happy this time with it"

Cons: "Due to weather patterns, we sat on the runway for 3 hours waiting to take off. There was approx. 50+ planes ahead of us. I know this because I was sitting next to an off-duty pilot on his way home. About 2 hours in, there was 30 planes left to take off, and then us. They air traffic control people were only letting off one plane per minute which is what was holding us. THEN after the 3 hours on the runway, our crew timed out and the brought us back to gate saying we were not taking off. At the gate, they informed us the flight was not 'cancelled' but 'delayed' to the following morning. I/m not sure how a 16 hour difference is considered 'delayed', but I digress. All Delta reps had NO idea the time of the new flight the following morning and told us all to just 'keep checking the app'. Now, fortunately for me I live in Brooklyn and could just go home. But what about everyone who was at LGA as a layover? I heard from multiple passengers they had to spend the night in a hotel, that Delta did not pay for. We finally got notice the new flight was scheduled for 9:30AM, which they AGAIN delayed until 11:30AM. Many people did not get the second change, and were already at LGA for the 9:30AM flight. To say Delta's handling of this was poor is an understatement. We knew when we got on that plane the crew was going to time out. Again, I was sitting next to an off-duty pilot who told me to 'get comfy, we're gonna be here awhile' the minute I sat down. Delta should have given us a fresh crew, or had a backup one prepared. I understand the weather is out of there control, and I understand you can't have a tired crew piloting an airplane, but there are other ways to have us take off remotely on schedule."

Pros: "For a short-haul flight on a small CRJ, it was the most pleasing and comfortable flight. No delays and everyone was pleasant from ground staff to flight crew."

Pros: "Wheeler chair service is available"
Cons: "Gate changed in the last minute and non-English speaking wheeler chair customer (my 89 years old mother) was left at the old gate by their wheeler chair services and no agent at the gate knew about her. Both round trip flights! This is totally NOT acceptable. She could have been lost and with no ability to help herself and miss the flights. It was lucky that she found Chinese speaking customers to help her."

Cons: "Delta doesn't manage their flight schedules and personnel with backup or standby crew in order to assist whenever there are delays across domestic flights. The plane was late to arrive at the gate and we were also told that while the pilot was ready to take off, we couldn't leave because we were waiting for a flight attendant to land from Pittsburgh (we were in La Guardia airport in NYC). delta would rather I convenience the flyer instead of hiring more personnel or figuring out standby or backup plans for delayed flights."

Pros: "Flight attendant had nice attitude."
Cons: "I asked for an aisle seat to provide relief to my right leg. I was given an aisle on my left. This was compounded by sitting next to a man so large that part of my space was taken, and this was Delta Comfort. Had I been given the requested seat, I would not have the sore neck and back I now have from leaning for 2 hours."

Pros: "The gate agents and flight attendants were nice."
Cons: "We were not able to choose our seats until we got to the airport. Which was a waste of time since we did online check in but still needed to go to the self check for seat assignment. Then by that time it was too late to try to get a seat with my wife who is very afraid to fly. Overall not a good experience"

Cons: "Because we were diverted to JFK for "Weather" even though LaGuardia is only 9.6 miles away, and it was 11:30pm by the time we landed. The only flight to Manchester was the next night and would have gotten us to Manchester by 6pm. I had to rent a car at midnight and drive the four hours to be able to attend the reunion I was flying up for."

Pros: "delays for a long time to get to the gate than delays for more than 2 hours for a crew to come in..."

Cons: "Delayed"

Pros: "New Plane - super roomy great selections of movies to watch for free on the TV!"

Cons: "We we missed our connection they wouldn't help us at all."

Cons: "long wait and delayed flight"

Pros: "Nothing in particular"
Cons: "So I originally had the free seat 11A. The app offered me what looked like a bulkhead from the seat map on the app at seat 10A for additional $19. I feel for it. No bulkhead, no extra room, nothing, waste of $19"

Pros: "Flight and service were fine. Because there was a long delay, the ticket agents supplied free sandwiches, drinks, salads, and coloring books and tried to engage the waiting passengers with games. I won a $50 Delta gift certificate! The captain had good communication with the passengers to keep us informed."
Cons: "Flight was delayed 4 1/2 hours because no crew was available."

Pros: "Pleasant staff on board, great pilot for getting us through some horrific turbulence."
Cons: "Delayed 2 hours. Worst turbulence of my life. Long time flyer but never experienced anything like that."

Pros: "Turbulence didn't allow the beverage cart to serve passengers"

Cons: "Our flight was originally scheduled for departure at 7:45 PM. We got an alert stating that the flight was going to be delayed but we were already almost to the airport when I received the first message on my smartphone. We received three additional alerts making our total wait time at the airport 5½ hours before we could approach the gate and board the aircraft. Seating in immediate gate area was not comfortable. Boarding was chaotic at best with very little control and guidance provided by Delta staff. The audio over the PA system was difficult to decipher much of the time. The only other available boarding status information was presented on the screens stationed near the gate and indicated PREMIUM the entire time during our boarding process and was never updated. We literally had to scramble through the crowd to get to the gate desk and get our boarding passes validated so we could board our flight with our group of passengers. Our seating on board the aircraft was thankfully good which is why I rated Comfort as Okay. We were saddled with one more delay after the flight left the gate and taxied briefly down the runway and then sat there for almost an hour. My suggestions to improve customer satisfaction based on my experience would include the following 1. Provide extended alerts for passengers travelling especially if the anticipated delay is known to the airline more than 2 hours before scheduled flight time. 2. Improve seating in the waiting areas near all Delta gates. 3. Re-orient all staff in proper boarding process and utilizing all available resources properly to provide clear and intelligible (not speeding) overhead audio messaging and current boarding status prompts on displays. 4. Maintain or replace audio equipment if necessary to help improve quality of audio messaging in all boarding areas."

Pros: "Smooth flight and always a plus to see a beautiful smile throughout the trip from our Flight Attendant Stefany!"

Pros: "Seats were reasonably comfortable."
Cons: "Boarding process was ok (they bused us over to the plane and then had us walking out halfway to the plane's stairs before frantically sending us back on the bus because the plane wasn't cleaned yet). Not a big deal but we were traveling with a 10 month old so miscommunications like that cause a larger inconvenience than usual. The real downer on the flight was when we needed hot water quickly to warm our infant's bottle. The stewardess had begun beverage service and was about 8 rows away from us. My wife hit the call button, expecting the stewardness to come over somewhat quickly. Instead, she just continued beverage service and got to us about 15 mins later. By that point it was too late and the baby was wailing from hunger. When we asked why, knowing that we had a small child, the stewardness didn't just push the cart forward and attend to us more quickly, she said she didn't want to do that. No apology, not even a sense of remorse. At the end of the day, a customer's experience will always be tainted by poor service and that is what we received on our flight."

Pros: "One male attendant from the first class cabin - super sweet and attentive to our needs even tho we're not seating in the premium cabin"
Cons: "Junior attendants in economy comfort seat - so lazy and whiny!"

Pros: "Got on earlier flight as standby."

Pros: "Was a nice flay , thanks"

Pros: "Even though we couldn't reserve our seats we where able to call and change our seats to be together. (Mom dad and 2 toddlers)"

Cons: "Out of all the airlines I have flown, this was quite disorganized in my opinion. The fact that I was not able to select a seat, nor did I have one assigned to me until prior to an hour before boarding, gave me a bit of anxiety. I don't think it's fair to take away this option to those that get the "cheap, standard" tickets."

Pros: "Plane left 2 hours late."

Pros: "Cookies"
Cons: "Late"

Pros: "From curbside check-in to landing the plane, overall excellent service ! Very pleased to find out they offered a shuttle from checkin to the gate. I am having knee surgery soon and the walk from security to gate 34 LaGuardia would have put me over the top with pain! It was a very nice gentleman that gave me a ride to the gate and even stopped to let me use the bathroom. Thumbs up *****"
Cons: "The fact that I was charged $150 to check a small cosmetics bag is no loose change ! I would have carried it on but my hand is in a brace and I has to have extensive surgery. Then yoy get to the gate, and they repeatedly asked for volunteers to check their bags for free. I think this is a very unfair policy and try to explain it to the curbside attendant. I literally cannot carry more than five pounds in my left hand until I get bone replacement surgery. I'm also having knee surgery soon and this small additional weight would be caused me excruciating pain ! They didn't care and still charged me $150 for a bag thats no bigger than 12 inches and weighs less than ten pounds. Thats the way you treat your first class passengers? One other quick note: the sausage and egg sandwich? that was served for breakfast was absolutely horrible! Thumbs down !"

Pros: "Orderly boarding process."
Cons: "Overweight people being seated int he middle seat and sticking their elbows over both arm rests while comfortably sleeping."

Cons: "Not the airline’s fault but we were delayed. That’s the only thing that could have been better"

Cons: "Flight took off 30 min late"

Pros: "Good service"

Cons: "That the plane left late in Dulles and because they wanted to take the passengers who had a connection to Montreal, they left late in Toronto, but I was satisfied with the service, the crew, and everything else."

Cons: "Dirty toilet. Flight before us by Porter got delayed...all flights after also got delayed. ..poor logistics and no proper staffing at Newark airport."

Pros: "I didn't like taking a bus to Toronto instead of a planr"
Cons: "Being told my flight was cancelled as I approached the counter. No email, call, or text."

Cons: "it was the last connecting flight and it was cancelled."

Pros: "It a nightmare experience. The flight was cancelled as we stood in line for boarding. I missed the second part of my flight to Quebec. It was the last flight out 12:30 pm!. There was no help. Come back go borrow was the.answer."
Cons: "The way the agents refused to help. Come back tomorrow is an incredible response when you ask for help."

Pros: "Good in flight service"
Cons: "Flights delayed both ways. Anything from an hour to five hours. Very inconvenient."

Pros: "Read similar comment left for windsor to toronto flight."

Pros: "porter gives clients a civilized treatment because of its smallness and amenities"

Pros: "Great service! Attentive staff. Fabulous free lounges with drinks and snacks. Cappuccino in real cups in Toronto. Free wine and beer on flights. Real glasses on flights and in Toronto lounge. Gate agents were friendly and so helpful. Nrwark had a nice smaller lounge. Lots of legroom on flights."
Cons: "You have to be aware that these are props, so flights do get delayed or cancelled due to weather. Both of our flights were delayed. But they were very up front about it. Also put us on earlier flights automatically which was nice."

Pros: "- Staff/crew are exceedingly pleasant, although not necessarily 100% helpful - Free beer and great snack options onboard are a nice departure (see what I did there??) from the usual in-flight experience. - When they significantly messed up my entire first day of travel, without complaint they sent me a voucher for future travel."
Cons: "- My first flight was delayed and I wasn't notified until an hour beforehand (even though the flight was delayed due to an incoming flight they knew well ahead of an hour beforehand would not be there). I could have arrived at the airport later and paid less for my parking. - I was told by a gate agent I would still make my very tight connection (spoiler alert - I did not), so I did not ask to be rebooked on a later connection immediately. - Once it became clear I would likely miss my connection due to being delayed after boarding, I asked again about it, this time of a flight attendant. I was told there were 23 daily flights a day to my connecting city (there are not) and it would be fine. We sat on the tarmac for 30 minutes after landing waiting for a gate and the last hope of making that connection was gone. - Upon arrival in Toronto it turns out my connecting flight was cancelled and everyone had to be rebooked. The very pleasant customer service rep told me not to worry! They automatically rebook everyone and I've been scheduled to leave 10 flights later - the following morning. At 12:45 p.m. their best solution was a flight at 8:30 the next morning (later canceled). When I calmly explained that was not ideal, I was immediately given the "last seat out today" on a 9:30 flight (later delayed then canceled). I'm not sure who they were saving that for, but it is unacceptable to rebook people for the next day when they have free seats. I was resigned to spending 9 hours in the terminal (literally just a room with a few snacks) because I was also on standby for every flight until then, and fortunately after checking in again 5 hours later, I was handed a ticket for the flight leaving in 15 minutes. If I had followed Porter's original plan, I have no idea when I would have made it, as I already mentioned both of those other flights were later canceled and I've already gone over how Porter rebooks passengers. - I found out after I spent $20 Canadian on a sandwich and chips via the Porter website that they are supposed to give meal vouchers in a significant delay, but I was not offered one. - On the way back, I saw myself being set up for the same rigmarole. My first flight was delayed more than a half hour, leaving me with a very tight connection. Thankfully, I arrived at the airport earlier and was able to catch an earlier flight because as it turns out, the connecting flight I would have missed due to the delay ended up being canceled. I can only imagine what the rebooking process would have been, so I am glad Porter is accommodating about switching flights. I imagine they do so to save them the rebooking later, but still, it is not something all airlines will do. - Both flights out to Montreal were incredibly hot. I tend to run cold and I was sweating. The flights home on a warmer day were fine, so I'm not sure what was going on there."

Pros: "- Staff/crew are exceedingly pleasant, although not necessarily 100% helpful - Free beer and great snack options onboard are a nice departure (see what I did there??) from the usual in-flight experience. - When they significantly messed up my entire first day of travel, without complaint they sent me a voucher for future travel."
Cons: "- My first flight was delayed and I wasn't notified until an hour beforehand (even though the flight was delayed due to an incoming flight they knew well ahead of an hour beforehand would not be there). I could have arrived at the airport later and paid less for my parking. - I was told by a gate agent I would still make my very tight connection (spoiler alert - I did not), so I did not ask to be rebooked on a later connection immediately. - Once it became clear I would likely miss my connection due to being delayed after boarding, I asked again about it, this time of a flight attendant. I was told there were 23 daily flights a day to my connecting city (there are not) and it would be fine. We sat on the tarmac for 30 minutes after landing waiting for a gate and the last hope of making that connection was gone. - Upon arrival in Toronto it turns out my connecting flight was cancelled and everyone had to be rebooked. The very pleasant customer service rep told me not to worry! They automatically rebook everyone and I've been scheduled to leave 10 flights later - the following morning. At 12:45 p.m. their best solution was a flight at 8:30 the next morning (later canceled). When I calmly explained that was not ideal, I was immediately given the "last seat out today" on a 9:30 flight (later delayed then canceled). I'm not sure who they were saving that for, but it is unacceptable to rebook people for the next day when they have free seats. I was resigned to spending 9 hours in the terminal (literally just a room with a few snacks) because I was also on standby for every flight until then, and fortunately after checking in again 5 hours later, I was handed a ticket for the flight leaving in 15 minutes. If I had followed Porter's original plan, I have no idea when I would have made it, as I already mentioned both of those other flights were later canceled and I've already gone over how Porter rebooks passengers. - I found out after I spent $20 Canadian on a sandwich and chips via the Porter website that they are supposed to give meal vouchers in a significant delay, but I was not offered one. - On the way back, I saw myself being set up for the same rigmarole. My first flight was delayed more than a half hour, leaving me with a very tight connection. Thankfully, I arrived at the airport earlier and was able to catch an earlier flight because as it turns out, the connecting flight I would have missed due to the delay ended up being canceled. I can only imagine what the rebooking process would have been, so I am glad Porter is accommodating about switching flights. I imagine they do so to save them the rebooking later, but still, it is not something all airlines will do. - Both flights out to Montreal were incredibly hot. I tend to run cold and I was sweating. The flights home on a warmer day were fine, so I'm not sure what was going on there."

Pros: "I missed my flight. In checking desk, my ticket transferred to the next flight for free :) Good selection of free drinks and snacks on board"
Cons: "- one and half hour delay - I left many necessary stuff behind to be under 9 kg carry on bagges which never get weighted. However, many people brought heavy backpacks full of stuff on board."

Cons: "Flight left without us despite being a connecting flight and the customer service rep was rude and useless. Future flights were cancelled or severely delayed. Had to cancel that flight and use Air Canada to get to Montreal"

Pros: "Cancelled with no reason automatically booked to another flight day later with 6 hour layover. No one to call as they send this out at 11 pm. Original flight was early AM"

Cons: "Only 1 Agent at check in. Took a while to get through the line. Flight delayed."

Pros: "Friendly accommodating crew, always great service"
Cons: "Delays - there are always delays with porter"

Pros: "Very smooth flight."
Cons: "Delayed at the beginning with no explanation."

Pros: "I liked the friendliness of the crew. Also I had plenty of leg room & a real surprise was free drinks even on a short flight."
Cons: "Each of my flights was late."

Cons: "I missed my connecting flight and they did not help me find a place to stay as it was all their fault. Worst customer service!"

Cons: "Delayed for 60 min. Thought I was miss my connecting flight but it was also delayed...by 90 min!!!!"

Cons: "We've been sitting on the ground in Toronto for an hour. When we landed they said no gates were available, which is moronic."

Pros: "The seat has enough leg room. The service was very nice on the plane with nice selections of snacks and soft drinks. It also offers wines and beers free of charge. The waiting area which offers complementary snacks and beverages is more comfortable than the one in the US with very comfortable chairs and outlets with USB to charge your phones, computers...It would be great if the US airlines copy their ideas."
Cons: "None."

Cons: "All flights were backed up for more than 1and half hours. Thank God that I was able to get out on a earlier flight that got me to my destination my regular scheduled arrival time."

Pros: "All is well"

Pros: "Friendly, nice"
Cons: "Had to wait for luggage"

Cons: "Very bumpyyyyyyyyyyy"

Pros: "Our 1 hour flight to Toronto City was delayed by 2 hours due to weather issues in Newark, but we got to enjoy the Porter lounge (free drinks and crackers)."

Pros: "They served beverages in REAL glasses, in their waiting room they serve FREE coffee"

Pros: "Friendly and extremely helpful staff. There was no fuss and boarding was calm and smooth. Great flight and Billy Bishop is a much easier transition to Toronto downtown."

Pros: "Free beer wine and other soft drinks. Flight crew spoke both French and English which was very helpful."
Cons: "N/A"

Cons: "Seats did not recline at all"

Pros: "Always use and will continue to use Porter as they have excellent prices. The staff is always pleasant and always a hassel free flight"
Cons: "It wasn't so much Porter by Kayak. I had received a gate chance from 14 to 12 then 12 to 14 but never received the one to go back again from 14 to 12."

Pros: "My trip was excellent.Coulb not ask more. Thank you."

Pros: "The cordiallity and the service"

Pros: "Quick and easy."
Cons: "Cafe before security at Billy Bishop Airport doesn't open until 9am. The overhead compartment for seat was filled with Porter's supplied and I was forced to gate check my carry on."

Cons: "Delays"

Cons: "Flight delayed. Seems to happen often with Porter...for some reason."

Cons: "We were unable to rebook or use flights as s credit so when plans changed even though it was months away we were just out the money"

Pros: "service"
Cons: "food"

Pros: "Small airport"

Pros: "I especially love Porter's lounges - free coffee, cappuccino, espresso, cookies, soda, water, free Wi-Fi,.. I checked in unintentionally early, and was asked if I wanted to be put on an earlier flight, at no charge - any other airline that's offered me that in the last few years has always imposed a surcharge. Flight was on time, crew was friendly."
Cons: "Nothing not to like!"

Pros: "The snacks provided were really great"

Cons: "Checked bag too expensive p"

Pros: "No airline gives free drinks anymore. Porter does."
Cons: "Nothing"

Cons: "We have been stuck in Toronto not knowing exactly when we could depart. We were starving over there because there is no proper food. We end up paying 50$ dollars for some bad food."

Cons: "Had a delayed for almost an hour."

Pros: "I love that you are maintaining a classy trip, complete with leg room for all and glasses for beverages!! I am so impressed."

Pros: "The pilot got us to Toronto."
Cons: "Everything. Contrary to most of my experiences with WestJet over the past nineteen years, this was the worst, overall, trip I have ever had with them, from delays, to missing my connecting flight, to gross incompetence with the staff, to a failure to even empathize with our situation (with a baby!)."

Pros: "N/A"
Cons: "due to weather a pile of flights were cancelled, we had to call West Jet and get re-routed"

Pros: "The crew were nice."
Cons: "The flight was very delayed due to weather, which is fine. However, more information would have been really nice."

Pros: "The flight crew were nice and efficient and the aircraft was clean. The food selection was not bad: more vegetarian options would be nice. The flight itself was smooth and I felt safe."
Cons: "Our flight from New York to Toronto was 45 minutes late. It was due in part to unbelievably poor organization: we couldn’t hear the person telling us which section was boarding, there was no clear line up and only one person slowly checking our boarding passes. Almost late for connecting flight."

Cons: "Flight was delayed two hours and not handled well by the airport staff. Boarding was a mess and disorganized. We were not kept informed of the reasons for delay."

Pros: "Flight was smooth and landed 17 minutes earlier. Bags arrived before I was in front of baggage area."
Cons: "Nothing"

Pros: "Easy to change flight same day to one flight earlier."
Cons: "Forced me to check in my (undersized) duffel bag carry on. Then forgot To load the bag onto the plane. WestJet cited a questionable and unlikely reason, that the bag was not loaded due to baggage to passenger weight ratio for safety reasons, even though flight was far from full with multiple empty rows. Plus there was a grand total of only approximately 12 pieces of baggage at the carousel. Also the plane’s auxiliary power generator was broken, which meant no a/c while on the tarmac before and after takeoff. Cabin was warm though not intolerable, however led to delays at both origin and destination airport due to having to wait for an external power supply truck. No in flight service due to supposed turbulence. Which would have been fine, except there really wasn’t much turbulence. Didn’t affect me, but my neighbor’s entertainment system was broken. However, these multiple issues and the broken power generator makes me wonder about what other maintenance issues have been overlooked or not addressed. Most of all I was offended by the clear lack of honesty about my baggage. If there really was a weight limit safety issue despite the plane being far from maximum capacity, then there are much bigger issues with the plane that makes me never want to fly WestJet again. But don’t insult your passengers by lying to cover up your carelessness. My baggage arrived on the following (my original) flight, but that which was delayed by nearly two hours. I’ve flown on United, Delta, Southwest, JetBlue, WowAir, AA, Alaskan, Virgin, American Airlines, United Airways, China Air, EVA, and Air Canada. So far, WestJet has been by far my worst experience."

Cons: "I miss the wedding party I was the bridesmaid"

Pros: "Service on plane. Attendants were delightful."
Cons: "Sat on the runway and it smelled of exhaust, which made me nauseous."

Pros: "Crew was great"
Cons: "No charging ports on plane"

Pros: "Liked that personnel are diverse and inclusive."
Cons: "Personnel at West Jet counter did not communicate clearly and loud enough for passengers to hear compare to other persons from other airlines like Delta wherein person spoke clearly. Suggest further training on communication skills."

Cons: "Flight was delayed an hour"

Pros: "Great flight, quick, efficient, good service & on time."
Cons: "In flight entertainment was unavailable- solely GPS map was accessible on in flight entertainment."

Cons: "Late, late, late. No window, and prisoner in my seat!"

Pros: "Crew was helpful and friendly."

Pros: "The cabin crew were outstanding on WS709 today. This is my fourth trip with Westjet, and today stood above. Diane was beyond efficient and pleasant while maintaining a smile and grace, while a number of unattended children were onboard. My seat was changed, and that's fine - mostly because of the manner in which the crew at Pearson handled it. Then, I couldn't resist giving up my re-assigned (centre) seat so that two sisters could sit together. The two folk in my row were lovely, they talked more than I did, but when I joined in, it was a genuinely pleasant conversation. Three strangers, meeting per chance. The woman next to me had given her seat up for a family to sit together, so it really was a chance encounter! Diane needs to be promoted!"
Cons: "While things happen, I wonder why when I was readied a seat, it was missed that two children, sisters, were sitting in separate rows? Should they have automatically been assigned two seats together - they were unaccompanied. As happens, an 'aunt-like' woman was seated next to them, and again, Diane was an another in-charge auntie!"

Cons: "The plugs don't actually charge anything... :-/"

Pros: "flight was not full drinks on board free kind staff wonderful views"
Cons: "for a person measuring 2.00 metres / 6.6 ft the entrance to the plane is very low Standing up in the aisle was impossible."

Pros: "They were quick and efficient"

Pros: "All staff were friendly and helpful.i"
Cons: "I was told at the ticket counter in Boston that my checked bag would go straight thru to Vancouver and I would not need to pick it up in Montreal. when I got to Montreal I was told to go to baggage claim and pick up my bag, which I did."

Cons: "- The unprofessional way the staff "sorted us out". Especially the lady at check-in. Our flight was from NY to Toronto and then connecting after a nine-hour layover from Toronto to London. On all flights, we got the seats in the middle of the aircraft allocated, which is challenging when you are on crutches. - The second flight to London was in a terribly old machine where the overhead compartments were not well equipped to accommodate my crutches. The only way they fitted was at the very back underneath all the luggage. So when I asked the flight staff to help me get my crutch to go to the toilet, as I could not get it myself, he asked: "do you really have to use it?". I considered that very rude! - The selling of the entertainment systems took forever, which meant that the food sale was very late. Almost 4 hours into the flight on an overnight flight is really late! Especially when people would prefer to sleep. Due to my medication, I had to wait for food, but it took forever. All in all, not the best experience"

Pros: "Always friendly"
Cons: "No complimentary drink all of a sudden"

Pros: "I received adequate notification for check in and updates"
Cons: "There was a slight delay though we managed to arrive on time"

Pros: "Nothing"

Cons: "Il serait bien d'avertir plus à l'avance les passagers au sujet de l'application nécessaire pour l'entertainement ou permettre de l télécharger via le wifi de westjet"

Cons: "Toronto connection takes forever!!"

Pros: "Friendliness of customer service (phone), gate attendant and flight crew. I travelled with a pet and their organization is seamless! Well done... again!"
Cons: "Everything was great"

Pros: "The fly is in time"
Cons: "A bit of disorganization in the row where they reviewed documentation and the suitcases of three machines to print passages only served 1"

Pros: "In-flight crew was great!"
Cons: "Manager and crew at the check-in counter are incompetent!!!"

Pros: "Hilarious crew member. Great Canadian jokes"

Pros: "The crew were very helpful but no refreshments because of turbulence. Flight was low so very interesting to be below clouds and just above. Good notice of flight delay in time to stay home for two hours.... thanks!!"
Cons: "The flight was two hours late leaving.m Arrival in Toronto was so far from exit and thru customs was very slow... new machines."

Cons: "Everything."

Pros: "Excellent service and departure time"

Pros: "The women at the boarding kiosk were very good as they helped me to avoid the lineup for rebooking my flight. It was fast and rebooking through the website. Avoid calling them."
Cons: "Cancelled"

Pros: "Comfortable newish aircraft. No entertainement, but it is ok for a short flight; same with food."
Cons: "They misplaced my luggage, I received it about 36 hours later. Most important: they never called me for updates (contrary to their own information sheet). I had to call several times; their online follow-up is badly set up, too."

Cons: "The bag of treat I got with my coffee don't remember what it was but it had no taste. I tasted it and discarded the rest."

Pros: "Crew was good, the flight landed 30mins early - however the airport wasn't ready for us to be so early."
Cons: "I sat in coach and always feel like a sardine stuffed into my seat."

Pros: "On time"
Cons: "Tight seats"

Pros: "The flight was delayed over 2 hours."
Cons: "They gave a voucher for food for 15 dollars."

Cons: "It was as if the baggage fell of somewhere from the plane and came in contact with water."

Pros: "The hostesses did their best to entertain us."
Cons: "Flight fro LGA ny cancelled later flight delayed so into Toronto 1 am. Booked me in to holiday inn, no meal vouchers and the on going flight not till 8 pm ! Had to pay extra 50$ to stay til .6pm . Very poor customer service!!! Still not in London yet!!"

Pros: "Friendly Staff , quick boarding, flight ON TIME"

Pros: "Fast boarding"
Cons: "Flight attendant was a little pushy"

Pros: "It was a last minute trip, but I was able to bookwhat I needed fairly easy. I was given a lot of options as far as time and price."
Cons: "Sometime a lot of options can be a little stressful and/or overwhelming, but kind of expected with this type of booking site."

Cons: "Our flight was delayed. At the gate no one announced anything, agents were just standing there looking around. People had to approach them one by one to see the reason for the delay."

Cons: "theres a problem with the connecting flight so we had to run threw few terminals to board and almost missed the flight"

Pros: "Flight was delayed and then cancelled due to bad weather. Crew don't handle well the discomfort of the passengers that has to wait about 8 hours for the next flight."
Cons: "Delta should give some kind of support in this kind of situation."

Pros: "I liked the pilot who flew the 6.35 WS 1512 on Jan 3 rd to Toronto, which was delayed, and finally left at 7:19. It is the first time I flew on an airplane and barely felt any pain in my ear. The take off and the landing were professionally done. Kudos to that female pilot! The crew were quite hospitable and friendly as well. Thank you so much."

Pros: "Good overall experience. Good crew. Only downside is no TV on each seat"

Pros: "Seats are roomy, service was great"
Cons: "It was delayed by an hour"

Pros: "Nice flight."
Cons: "Flight was delayed. Aeromexico systems were down and multiple passengers had to be rechecked at the gate right before boarding."

Cons: "Terrible flight, food was horrible! entertainment has not changes for the past 3 month-"

Pros: "La puntualidad, la amabilidad del personal y la comodidad"
Cons: "Cambian la sala de espera para el abordaje de el avion sin previo aviso. La comida no fue un plato completo, si no que solo fue un refrigerio"

Cons: "I missed the flight because I was given the wrong door information. In additio to this the airline never called the figjt through the speakers. The worse was the cuatomer service. Will never fly Aeroméxico again"

Cons: "Took us one hour to taxi out to the runway."

Cons: "With one hour to go, a man in my row in the AMPlus section (which costs extra for a bit more comfort in economy) was joined by his companion who started the flight in the back, the basic economy fare which does not cost extra.. I didn’t appreciate the fact that she got to sit up front without paying and that the AeroMexico crew did nothing to call her out or send her back. The lesson: Don’t pay the extra money for AM Plus. Just wait until no one is watching and move up front. No one cares—except your fellow passengers who paid for the added comfort."

Pros: "First class service from jfk to Mexico City was amazing. Loved the reclining seat and footrest. Well worth the price, great value"

Pros: "Un avión en buen estado con buena variedad de Filmes"
Cons: "Quedamos mucho tiempo esperando dentro del Avión antes del despegue y después del aterrizaje"

Pros: "Horrible! They changed my flight to much later. I’mnstill in mexitco city waiting for my flight to Lima. Hated it."
Cons: "It changed last minute. I was supposed to be in Lima for my dad’s surgery"

Pros: "Got to fly a newer Aeromexico plane. It's awesome. Tuve la oportunidad de volar en unos de los aviones nuevos. Excelente."
Cons: "Arrived 3 hours early to check in but no one was at the check in counter until an hour later. Llegue 3 horas antes para regrirstrarme pero nadie llegó hasta una hora despues."

Pros: "How it was organized, boarding system (it was not All at same time but passengers were divided into few groups and they were calling who will be boarding). Flight was Bang on time"
Cons: "Main food could be better prepared (fruit chopping)"

Pros: "Tons of food during the flight, you can still get alcoholic beverages without extra charges, very on time. Flight from here to Mexico was perfect. Now, on my way back, there was a 5 hour delay. The treatment was much better than other airlines, but it would have been better to let us know that we could track the plane from GDL. Now my only complaint regarding the small airplane from MTY to NYC is that the entertainment is provided via a mobile device, yet there's no ports for charging it, and there's no way a device will last that long, which made the whole excercise totally useless."

Pros: "Good seats - boating was smooth- crew was attentive"
Cons: "Earphone were garbage- seat didn’t recline enough- food was atrocious- cold ham/cheese sandwich for the entire flight"

Pros: "Nothing"
Cons: "Incompetence"

Pros: "Counter help was very friendly and helpful"
Cons: "Buying through Vayamos, when initially going to AM website I was directed to go to Delta site. They rejected me, I called them, recording said they would call me back in more than 2 hours. Etc, etc A horrible experience."

Pros: "Great service , and very convenient"

Pros: "I liked the food and everyone on the crew."
Cons: "The leg length was so short after my first flight. No individual screens, and what there was was a pretty bad movie."

Pros: "Comfortable and service was great!!"

Cons: "Forced me to check my 2nd bag @ $55 after already paying to check my first, despite it being a normal carry-on. Unusually rude and unhelpful from booking through check in service. In flight was ok, albeit an older plane. Worst aspect was booking through justfly.com; expect to get fleeced on extras and relegated to an unassigned middle seat and generally regarded like a second class citizen."

Pros: "Terrible"
Cons: "Terrible"

Pros: "On time."
Cons: "Airplane seemed a bit old."

Pros: "The cabin attendants were very professional, bilingual and smiled."

Pros: "A bigger lunch"
Cons: "Pay for second bag is very expensive (55 usd)"

Pros: "amazing plane large easy new"

Pros: "Nothing"
Cons: "The crew was rude. No attention at all. I flew with my 18 months girl that had a cast on her leg and they weren't able to help me out at all."

Cons: "20 minute delay impacted my connecting flught"

Cons: "We arrived on time but we did not landed. The pilot kept circling around Montreal and no information was provided to passengers."

Pros: "The crew kept us informed and the flight attendants were nice awesome plane!"

Pros: "Food was good. In flight crew was nice."
Cons: "Food portion was slightly too small. Boarding crew (not on flight but in the terminal) was NOT nice-- I had a garment bag that in past experience does not count as an additional carry on since it can be placed on top of carry-on in overhead bin. Boarding crew member insisted I was over the limit (when though at check-in, the staffer saw how many pieces I had and made no comment) and she insisted I had to check one item AND pay the baggage fee. But this was a problem only because it was a full flight, and I was being punished just because my seat was in a tow closer to the front and boarded later, therefore there was less room left in the overhead bins. Also seemed ridiculous to charge for the first checked bag, with most other reputable airlines, there is no fee for the first checked bag for international flights."

Pros: "Pretty average experience. Did not like that first checked luggage was charged for an international flight."
Cons: "Food was by far the worst of any airline I’ve flown. It was unreal....the smell...wow."

Pros: "I liked the service and the food that was provided."
Cons: "My suitcase was ripped on the back"

Pros: "Dreamliner experience. Service on board"

Pros: "The flight was a Delta code share. It said non stop even though we had to change planes in Monterrey. It was unclear which terminal the flight departed from. A fellow passenger was given a boarding pass JFK to Guadalajara. In Monterrey they wouldn’t let him go through security. We went to the gate to find an agent to help. Of course there wasn’t one. I asked security to,page an agent. One arrived several minutes later, seemed to understand, and escorted him through security. On our return, the email I received to check in for the flight said we were flying JFK to Guadalajara. In fact we were flying the opposite. Clumsy and confusing. The food was dreadful (at least there was some?). The service onboard was courteous but not friendly. All four flights departed and arrived late. The jet bridge wouldn’t work on our arrival back at JFK and we were stuck on the plane another 30 minutes."
Cons: "Safety was good."

Cons: "That you hateo pay the 1st.bag"

Pros: "It's an average flight with so much area of opportunities."
Cons: "The traffic waiting to take off."

Pros: "A bit better. thank gd the supervisor on 2st flight called the return flight office to arrange my meal. Which my return flight jnitally said they couldnt do... The aeromexici people were still crappy (for someone who never ever complains, still found myself crying and asking for the simplest things...)"

Pros: "From the boarding process all the way to arrival it was a great experience overall. Brand new planes with free up to date movies. The economy seats truly recline (to what i was very surprised) and the food was pretty good."
Cons: "There's absolutely nothing I didn't like about it."

Cons: "Terrible service."

Pros: "On time boarding and fast but good service."

Pros: "Entertainment"
Cons: "Not enough drinks offered"

Pros: "el atrrizaje fue excelente"
Cons: "La comida"

Pros: "Nothing"
Cons: "Bad planning, the flight was cancelled after we were on board for 2 hours, they schedule a direct flight for the next day! Making me lose, time, plan and money"

Pros: "My experience was great. The plane was comfortable and I enjoyed the food and the entertainment provided."
Cons: "Checking in at JFK took a while."

Pros: "Aircraft is new and comfortable"
Cons: "Food was bad, even for airline standards."

Pros: "I didn't like anything about the flight."
Cons: "It was a red eye and meals were served. Why? It's an overnight flight!! Also, when booking my reservation I was not told there would be a meal. As I am a vegetarian I was not able to request one. So I was woken up to people talking and eating and I could not myself eat anything. The "dimmed" cabin lights were bright. Crew members were not respectful of passengers sleeping as they talked in normal voices. I also found it very rude that I asked a crew member for a pillow and he said they didn't have any without even checking. Which I don't believe. Overall it was an awful experience and I will never fly Aeromexico again. I am going to tell all my friends and family to never fly this airline."

Pros: "Entertainment on board."
Cons: "Staff at JFK's Aeromexico desk grossly incompetent: non-communicative, extremely slow and not very helpful."

Pros: "Flight attendants were not friendly or welcoming. Some were extremely short and I could easily tell they just did not want to be there. Food was terrible. aircraft did not offer wifi. Announcements were not clear. Announcements for boarding and all other changes were made in Spanish and rarely in English. If announcements were made in English it was made by recording device which were not clear. Will not be choosing Aeromexico again!!"
Cons: "Overall experience terrible."

Pros: "Boarding was quick and efficient and we arrived 30 mins ahead of schedule which was a plus. Would definitely fly withy then again. Plus they offered inflight meals"

Cons: "Unfortunately, I was not able to go on this trip because I recently found out I am pregnant and the risk due to the current Zika virus makes traveling out of the question. Aeromexico was NOT understanding at all. Their only offer was a 1 year voucher from the time I purchased my ticket. I purchased my ticket in October 2015 (before the Zika outbreak and before being pregnant) and I will still be pregnant in October 2016 so that voucher is completely useless to me. I basically lost $900. Even though I repeatedly tried to explain my situation to customer service and had a letter from my doctor it didn't matter they just repeated their voucher line over and over. Needless to say I will NEVER purchase airline tickets from Aeromexico again and that is a real shame for them because I have a timeshare in Mexico which I plan on enjoying with my growing family for years to come."

Pros: "Lovely crew. Great flight"