Daily cleaning, installation of cabin HEPA filters on flights from Ontario to Neiva
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KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Neiva from Ontario is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Neiva with an airline and back to Ontario with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Neiva from Ontario up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Crew was ok"
Cons: "The food"
Pros: "The service of the counter personnel"
Pros: "Flight delayed due to tech issue but they still boarded us and held on plane no water no bathroom no cell phone signal for 5 hours"
Cons: "The accommodation of passengers in the event of a flight cancellation"
Pros: "Cada ves que viajo en Avianca , estoy viendo y sintiendo un detrimento en la atención así como en la comodidad de los aviones. Viaje de Washington a Bogotá en busines, y la incomodidad de el avión es desesperante. Q pasa AVIANCA? Acaso se va a acabar nuestra empresa colombiana q ha sido el org"
Pros: "Cabin actitud, poor food, delayed 30 minutes to lost other connections."
Cons: "I don't know why was so bad service, problem with this flight."
Pros: "Pretty much everything."
Cons: "I cannot think of a single thing that I did not like."
Pros: "Crew was nice"
Cons: "Delayed. Then took for ever to get a finger. Then had to be pulled back and 55 min to get luggage. Unacceptable"
Pros: "I had 3 seats, so a lot of space. There were good viedos option to watch"
Pros: "It’s was all good great service and great stuff"
Cons: "I can’t think of anything...."
Pros: "the flight was rather short once we actually got in the air."
Cons: "There was a half an hour delay from initial departure time. No explanation was given to the passengers."
Pros: "I always try to book a flight with Avianca when traveling to Central America and South America .good food..excellent service"
Cons: "Avianca always delayed"
Pros: "staff very efficient; easy checkin;"
Cons: "had to wait 40 minutes for luggage to come on the carousel"
Pros: "There was nothing to like!"
Cons: "Lack of customer support. Irrational, illogical, destructive of my pleasure trip to Colombia. Problem: I was forbidden to board the plane. I was at the Check-in counter at 16:00 for a flight departing at 16:35. I was denied boarding to a plane that was there waiting at ths very small regional airport. Result: I lost time and money (non refundable ticket). I feel this was a rip-off!. I needed to get to a connection in Bogota. I had to rush and get land transportation to Bogota so I wouldn’t miss my connecting flight to the US."
Pros: "The boarding process was really fast, the inflight service was good."
Cons: "The entertainment system was not good and didn’t offer headphones."
Pros: "Comfortable airplane. Good crew."
Cons: "4 hour delay waiting for equipment. They had to reboot the entertainment system to make the movies available. But the choices were excellent."
Cons: "Horrible experience purchasing through kayak. airline did not accept the ticket, later on after the flight was lost the kiwi representative mentioned that airline company stated no-show when was clearly not the case. result was lost money on first ticket and lost money purchasing a much more expensive ticket plus more than 24hrs waiting time at the airport"
Pros: "Service on time and on point"
Cons: "Nothing really, had a good experience"
Pros: "The friendliness of the Avianca Staff."
Pros: "Comfortable. Good food. Good service"
Pros: "Served a snack and had usb charging in headrest."
Cons: "Seats very uncomfortable and crew more friendly with Spanish speaking people."
Pros: "The food was mediocre."
Cons: "The customer service was terrible. Our connecting plane had not left yet and they did not let us on. They proceeded to tell us that our only option was to stay the night and take another flight the next day. Us and 10 other people had to get into an argument with the staff in order for something to be done. After begging, they finally said they would put us on an earlier flight the following morning and they put us in a hotel. The staff did not care about us or our missed flight/wasted money that we paid for the hotel at our destination that night. It took 30 minutes for a manager to give us the time of day. Horrible experience. It's really shocking that this is how the company treats its customers."
Pros: "THE FLY WAS ON TIME GOOD SERVICE"
Pros: "The service was excellent and I highly recommend flying with Avianca. My round trip to El Salvador could not have been better."
Pros: "I liked how everyone took pride in their work / job while considering the costumer as well."
Cons: "Didn’t like how quickly the seats popped back to recline. I saw one passenger get her knees bashed and I had a drink spill on me and it wasn’t anyone’s particular fault. Just bad seat design."
Cons: "the flight had a 3 hours dwlate."
Pros: "Christian the flight attendant was amazing!"
Pros: "The crew was very polite. The airplanes are comfortable"
Cons: "They changed my original itinerary and the flights were delayed."
Cons: "Bring your own entertainment. Not even sure what is on board but appeared to be not much to choose from."
Pros: "Experience with Avianca is terrible, the staff attitude is terrible, the company is full of problems with their unions and the employees have the attitude that the customer has to suffer it"
Cons: "everything on the ground one the plane pre and post flight"
Pros: "The route, not much waiting time, the food."
Cons: "Flight got cancelled without notice. Customer service couldn't get me a flight."
Pros: "La atención y su comida"
Cons: "Que mis maletas las 4. no llegaron a Guayaquil y me quedé en ascuas por que son muy importantes. Espero que mañana 28/917 me la envíen como lo Acordado."
Cons: "This airline is awful. Their customer service is nonexistent. I will not fly them again."
Pros: "Crew was friendly, had the first seat of economy with lots of space."
Cons: "Food was whatever, and the storage above my seat was taken up by the first aid kit so I had to put my carry on bag way in the back causing me to be the last one out the plane.."
Pros: "flight was smooth and on time."
Cons: "the food"
Pros: "On Time, Great Staff"
Pros: "The service"
Cons: "That was late"
Pros: "Flights were on time regardless of weather conditions, very corteous crew, the meals were delicious. A very comfortable experience."
Cons: "The airplane was terribly dirty and disgusting"
Pros: "Wonderful surprise to have a nice meal, blanket and pillow on a 4 hour flight. Very impressed with the comfort of coach"
Pros: "Everything was great..."
Pros: "Friendly and on time!"
Pros: "Tried to have two of my children's flight changed to our flight but the Avianca flight person said they could not do the change in Cusco and instead to do it in Lima.. The flight left 45 min late to Lima and arrived 20 min late. We ran to the Avianca counter and they then told us we were too late to make the change after 10 min of talking. We all missed our flight to bogota as a result and they told us flippantly we would have to pay to fly the next morning because the next flight that night was full. They then tried to dismiss us with a phone number to call to get help. After I protested, the supervisor finally cane over and after explaining how many times we were not helped and given false info, she finally miraculously found seats on the next flight and put us on it, in the very back of the plane even though there were many seats throughout the plane available. It should NEVER have come to that. I am disgusted with Avianca's customer service."
Cons: "Poor customer service. Lied to in Cusco about not being able to change the flight. Lied to in Lima about not being able to change the flight. Lied to in Lima about there being no seats on the next flight. Not helped and instead just given a phone number. To make matters worse, I also felt like we were racially discrimated against. We are African American and were treated poorly compared to the two Peruvian men who missed their flight as well. Avianca has a problem if this is its policy."
Pros: "The flights were on time, with great service."
Pros: "Good waiting area and attentive gate agents. Good crew and service for the flight, too."
Airlines flying from Ontario to Neiva have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Ontario to Neiva
Masks required on board, masks provided on flights from Ontario to Neiva
Social distancing seating
Middle seats unavailable to book on flights from Ontario to Neiva
Testing for antibodies, testing for symptoms for flights from Ontario to Neiva
Waiving of change fees. Search flexible flights from Ontario to Neiva