Pros: "Crew was excellent seat was as usual"
Cons: "Something to Fill your tome a little more"
Cons: "I got stuck in the airport through the whole night"
Pros: "Nothing in particular."
Cons: "We took 2 United flights today... Both were delayed. Really annoyed by it. We took some other flights using AA and Delta, and both were on time. United failed horribly at it."
Pros: "The crew was friendly and helpful."
Cons: "Better snacks would be nice, and there was no entertainment available, even for personal devices."
Pros: "Lots of leg room!"
Cons: "My baggage was left in Houston"
Pros: "Good. Thank You united airlines.!! Excellent 10.00"
Cons: "The bathroom gets messed ( wet paper towels on floor) by irresponsible passengers, stays yucky ."
Cons: "No entertainment."
Pros: "Steward and Stewardess very nice and helpful"
Cons: "Walk between flights was extreme - tracked at about a mile! The video movie was incredibly choppy making entertainment frustrating."
Pros: "The arrive time was excellent. Courtesy and smile faces of the Crew in Business Class"
Cons: "The boarding process was ugly, in disorder and it is a big lie you have with your business class ticket the priority option. The food was very poor. I had to avoid continue eating because I felt the food was not fresh."
Cons: "Food choice was awful. Ended up eating just a salad"
Cons: "It’s not their fault but the flight was delayed."
Pros: "Boarded the aircraft on a very cold January day. The cabin was not heated at all until the engines were started 25 minutes after boarding. Small kids were crying as they were so cold. Easily the most uncomfortable boarding ever. Where’s the heat!!! Money that tight!!!"
Cons: "Lack of heat made the boarding brutally uncomfortable."
Cons: "No variety of snacks options"
Cons: "They don’t care about their passengers one bit"
Cons: "This is the fourth time that I've been bumped off of a flight because United overbooked. I'm in the military and each time I was trying to get home to family or fly family to me. I will never fly with United again."
Pros: "The service at the automated counter was very good"
Pros: "Absolutely nothing! It was there that I found out my plane was delayed and I would miss my baby’s ceremony. Things went downhill from there."
Cons: "The fact that I’d depart an entire day later. Was given a complimentary hotel but my luggage had already made it to Honolulu. No clothes and my medicine was in my luggage. I can’t explain the disappointment I feel simply because I know United Airlines doesn’t care about their customers. Like I’ve been told it’s corporate America and all that matters is the money. So sad because it’s the customers that have to suffer!"
Pros: "Pleasant crew on ground and in air. Flight was on time departing and arrived ahead of schedule into SF. Nicely done!"
Cons: "Baggage was lost."
Cons: "As common as this might be, I think 4 hours delay is the worst advertising for an airline. I completely understand things can happen but, what would happen if I show up 4 hours late? will you be ok with that. We gotta be fair. I think passengers deserve a compensation for this"
Cons: "Did not make connection due to flight being late"
Pros: "On time, free checked bag, speedy service and a friendly crew."
Cons: "Food could be better, does not compare with previous level of service."
Cons: "My flight was overbooked could fly out until the next day"
Cons: "Booked on flight next day but much less convenient than original direct flight."
Cons: "They charge de luggage, didnt gave anything to eat, the luggage in orlando came like 2 hours late. The flight back from Houston was cancelled with no reason, they overbooked the flight.. and worst of all the only offer us a $10 disccount in a cheap hotel.. no food nothing"
Pros: "They helped get me rerouted."
Cons: "It seems to be a common problem plaguing United. Last flight was 4 hours delayed. This time it was last minute notification of 2 hour delays that would automatically make a connection be missed. Delayed the whole trip by several hours. Getting tiered of constant problems with United."
Pros: "Awesome Illy coffee and stroopwaffel cookie for my flight to Guatemala for my first medical mission trip on a snowy cold morning was a welcome snack. It was so much better than the snack mix or nut packs that you usually get."
Cons: "Coffee was not available, couldn't get the machine to work. I thought the stewardess could of at least offered and extra bag of snacks."
Cons: "My bag didn't came with came, it was a direct flying. The air conditioned was too cold"
Pros: "the layover waiting time was relatively fast! Also, the united airlines staff was very helpful in answering any questions I had."
Cons: "I did not like that my first plane coming out of eugen had about an hour delay and I had to rush to my second flight. If it hadn't been for me being guided and me basically running I might have missed my second flight."
Cons: "Didn't ride. Stuck in Chicago overnight."
Pros: "We landed."
Cons: "I sat in 3A. Almost every passenger getting onboard hit me with his or her bag. The guy across the aisle stepped on my foot. There simply was not enough room for people to move in the aisle."
Pros: "Perfect, the service is great !!"
Pros: "The Pilot is very proffesional."
Cons: "Very inconvenient to collect the luggages and check in again for a transit passenger. There is also no proper assistance in Ottawa. It is because of that one of my luggages didn't arrive with me. I wasted much time waiting and again claim to know the where about. I will never use Air Canada connection flight."
Pros: "On time. Boarded smoothly. Pleasant crew. Snacks and beverage included. No cost to check bag."
Cons: "Seat was uncomfortable."
Pros: "Excelent services and good customer services"
Pros: "The crew is kind"
Cons: "UA flights always get delayed and this time I failed to catch my connecting flight to London. I was rescheduled to the flight in the morning of the second day. And when we were heading for London half way, the pilot said some sensors stopped working and we had to come back to Dulles. To be honest, I will never take UA flights anymore, it is just TERRIBLE!"
Pros: "Kind men beside me"
Cons: "I will never accept the last row of seating EVER!!! I have a bruised knee and double sprained ankles and could not lean back. It was the most awful flight of my like. I could barely get out of the row. I sat in 39A. Horrible I tell you."
Pros: "Kindness of crew"
Cons: "Flights were delayed, no entertainment... Only pay-per view... No free food..."
Pros: "Not refunds, no voucher, no credits .... But still s stupid fee of U.S 200 to pay on my Next flight using same booking Code . RIDICULOUS !! Guess other airlines want my business and my friends' too.."
Cons: "Cancellation policy is just abusive !!"
Pros: "We were nearly 2 hours late. Terrible."
Cons: "We were nearly 2 hours late. Terrible."
Cons: "Is a seatback tv too much to ask for?"
Cons: "Flight was delayed 3 hoursvwirh no explaination. Checked in early and was given a boarding pass with the wrong name on a flight to the wrong city. Hate agent in KW said she would call us up to rebook us on 1:06 flight and never did. Most passengers could not understand the flight attendants announcements. Very poor experience. Better from FLL to KW."
Pros: "Timely departure, safe timely arrival, friendly crew."