Daily cleaning, installation of cabin HEPA filters on flights from Paris
Air France, Virgin Atlantic and Delta have all waived their change and cancellation fees on flights from Paris to Canada. Confirm policies on booking site.
Alitalia does not allow booking a middle seat on flights from Paris to Canada.
The cheapest ticket to Canada from Paris found in the last 72 hours was C$ 147 one-way, and C$ 348 round-trip. The most popular route is from Paris to Montreal Pierre Elliott Trudeau Intl, and the cheapest round-trip airline ticket found on this route in the last 72 hours was C$ 147.
Aegean Airlines flies most frequently to Montreal Pierre Elliott Trudeau Intl from Paris. In general, Air Canada, Air France and Alitalia fly the most to Canada.
Most visitors from Paris will not be allowed to enter Canada. The travel restrictions do not apply to Canadian citizens,Permanent residents,Extended family members include those in a long-term, exclusive dating relationship and their dependent children, plus adult children, grandchildren, siblings, and grandparents under certain conditions,Foreign nationals for compassionate reasons in specific and limited situations, including to say goodbye to a loved one, to provide care for a loved one, or to attend a funeral.
Foreign nationals arriving directly from the US for a non-discretionary purpose,Indians under the Indian Act, International students approved by a provincial or territorial government as having a COVID-19 readiness plan will be allowed to enter Canada.
Read more about travel restrictions for Canada
Visitors from Paris will need to quarantine for 14 days upon entering Canada.
Visitors from Paris must present a negative RT-PCR (NAAT) test taken 72 hours before departing to Canada.
Apply for an eTA
ArriveCAN Privacy Statement
Mandatory Accommodation Booking
Compassionate entry for travellers and limited release from quarantine
Foreign nationals traveling without an advance written approval for an exemption of a border restriction may be denied entry into Canada.
Masks: Required in public spaces.
Restaurants: Open with restrictions
Bars: Open with restrictions
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Canada.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Canada is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Canada with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Canada up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Had our luggage checked for connecting flight in Frankfurt"
Cons: "Boarding be insured as I have a ticket"
Cons: "If the seats are more comfy for sleeping, I hurt my neck on that flight"
Cons: "Seats are quite uncomfortable and not so quite flat. For an overnight flight it was quite painful."
Pros: "Thé entertainment was amazing. I watched a live soccer game"
Cons: "The space in the plane"
Pros: "Comfy flight and early arrival."
Cons: "Had to run to catch the connecting flight"
Pros: "We lost our bags"
Cons: "Our barges were damaged"
Pros: "I am always amazed how Lufthansa gets it right."
Cons: "Legroom was tide. When the person in front of you put their seat down you feel like ham in a sandwich."
Pros: "Nice crew, good food, good choice of movies. Good beer. :) We will fly again with Lufthansa!"
Cons: "Nothing to complain about."
Pros: "Crew friendly"
Cons: "Waiting in the line long then expect"
Pros: "I liked size of the lavatory ,food"
Cons: "I didn’t like selection of movies and seat wasn’t that comfortable"
Pros: "Easy and smooth check in and everything else! Friendly service! Love flying with Lufthansa"
Pros: "Entertainment is good with literally hunreds of movies. Even the screens are fairly good."
Cons: "It's nice to have digital magazines now of Lufthansa flights, but I am not sure why there are hundreds of movies but only ONE magazine to chose from."
Pros: "Nothing. Will never travel with airline in the future. Definitely will not recommend."
Cons: "Flights are delayed frequently which resulted in missing connection from Frankfurt to New York. On arrival, passengers are herded like animals from one point to the next with no explanation as to what resulted in the delay or given sufficient supplements for food etc."
Pros: "Cristobal, the flight assistant, was lovely. He made my flight very pleasant."
Pros: "Friendly staff amazing boarding experience"
Cons: "No vegetarian options for food"
Cons: "Poor food on first leg. Sat by a man who was allowed to have 7 cans of beer. On second leg of journey I was willing to pay for food. The best choice for anyone trying to eat a healthy diet was pot noodles. Air Canada get 2 stars. Return journey on United gets 4stars."
Pros: "I complain about the wheel chair in Frankfurt airport no have any and my mother she's 65 years cancan't speak English . She got help after 30 minutes. Really I am frustrated about lufthansa"
Cons: "I complain about the wheel chair in Frankfurt airport no have any and my mother she's 65 years cancan't speak English . She got help after 30 minutes. Really I am frustrated about lufthansa"
Pros: "Very helpful people!"
Pros: "Mid night snacks were treats!"
Cons: "Breakfast was not god at all. It was dry and tasteless. It didn't have much options for good movies."
Pros: "It got me to my destination safely."
Cons: "Frankly I don't even remember since it was so early in the morning. Uneventful which I guess is good."
Pros: "I have never flown with Lufthansa, but now, I will fly with them any chance I get. The crew were amazing. Friendly and attentive. For airplane food, it was very good and tasty. Received headphones, a pillow and a blanket for the flight. Legroom was good, but probably cramped for people over 6'0" tall. 24 hour online check-in was smooth an trouble free. I like having the boarding pass on my phone. No paper to carry around."
Cons: "Delayed flights for a day"
Pros: "The crew was friendly and efficient. The food was okay (special meal ordered)."
Cons: "The plane was filthy. There was crud packed in every crevice. I wouldn't put stocking feet on the floor. There were also pieces of the plane that were cracked or broken off completely. It was a little unnerving."
Pros: "Excellent service, on time arrival, a great experience! Everything was easy with Lufthansa, which soothed my jitters and helped me relax (as much as is possible!)"
Pros: "Everything was perfectly on time. Pilots were excellent and crew very attentive."
Cons: "Food was ok"
Cons: "I could not get any information in Moscow until arriving at the airport."
Pros: "Service was excellent. Planes were very nice and food was very good for airplane food. I would highly recommend flying Lufthansa. Staff was excellent."
Cons: "Service was excellent. Planes were very nice and food was very good for airplane food. I would highly recommend flying Lufthansa. Staff was excellent."
Pros: "Flight was on par with other budget airlines. No frills means not having the extras."
Cons: "Paid for premium seat not really worth it. Less leg room and no convienent storage."
Pros: "Service was good"
Cons: "The cabin was warm and couldn't control temp."
Pros: "The service during the flight was pretty good"
Cons: "My luggage is lost and I didn't receive them yet."
Pros: "Crew personable. Beverage cart shabby."
Cons: "Baggage lost in rechecking. Attendant electronically checked only two bags instead of three. Needed to hurry to for next flight. No transport by auto offered. We are 80 yrs old and I was in much pain walking. More attention to passengers needed"
Pros: "Handling crew was great . Seat was comfortable!!! Meal was very good and tasty"
Pros: "Crew was helpful. Liked the ice cream bars"
Cons: "Repetitive food choices. Same movies as last month so if you take long trips,you run out of options. I spent 28 hours on flights in Nov and Dec"
Pros: "Faster then any other airline. Supersonic jet ..."
Cons: "The airline went on strike the day I was supposed to fly, so at 4:30 in the morning I arrived to the airport and learned that my flight got cancelled. The evening before there were no info about cancellation on internet. But a representative re-booked my trip on the same day with 2 different companies from the other airport and provided a free taxi. So I arrived to my final destination only 3h late. So my ratings will go only to "overall" as OK. On the other flights with Lufthansa the "Entertainment" and "Food" are usually Excellent"
Pros: "The coach seats were much more comfortable than Air Canada's. The flight was without incident. Staff were great! Accommodating, friendly and efficient! Incredible choices of movies, news, etc controlled by individual passenger."
Pros: "The Lufthansa flight to Montreal was a really full flight. Lufthansa already gives Silver Star Alliance card holders preferential seats, but for the Montreal flight I got upgraded to Business. What a pleasure! I felt like a really valued customer. At a time where one has to pick value for money and figure out your loyalties in air travel; I can promise that Lufthansa will be a top choice for me on future flights. Excellent in all regards."
Pros: "From Munich to Toronto, it was great, especially being seated where I wanted, the window. I was able to watch great movies too, and during a 9hr flight, thats really nice."
Cons: "The food could be better. Too salty. But it is better than nothing and it was hot! So that was good."
Cons: "It was a really rainy day and we all had to get on shuttles to get to our plane. Once we reached the plane, the crew should have facilitated an orderly boarding through both doors rather than one. This was also a pretty empty flight and other passengers were utilizing their assigned seat as well as a whole other row and calling it theirs just because they set something on one seat. It didn't seem right that some of us had to stay in our little crowded area while others used up 4 seats and I don't mean for laying down."
Cons: "The seats are way too uncomfortable for such a long flight"
Pros: "We had a four hour delay and were promptly put in a hotel; Sheraton beds are very comfortable, I wish I had more than three hours to sleep."
Cons: "I never heard major announcements regarding the delay or the meal voucher (maybe not loud enough?). If they said it only once, they should've repeated it. It sounds stupid, but I waited for an hour at boarding before I realized the lineup is for meal vouchers and not the flight. Nobody approached or announced anything, I had to go and ask about changes and details."
Cons: "Space between seats and leg room. Very compact for an international flight."
Cons: "4 hrs delayed. Terrible. My niece is from germany and this is her first time ro the US. She is travelling by herseelf and no one is there to assist her. She speaks english sporadically. Air canada is a terivle airline. Always delay."
Pros: "WOW. SO much food and services. Lots!! Best flight ever."
Cons: "Some staff sound a little rude sometimes. And stressed."
Pros: "Good service."
Cons: "Spicy food"
Pros: "The flight was smooth"
Cons: "Lufthansa gave us the wrong departure time missed our flight and lost 2 days of our vacation. Didn't get any compensation Except a we will try to get you on another flight at no additional cost. Hmmm for your mistake you act like your doing me a favor! Got yelled at by the rep on the phone I had to tell them to calm down I'm the one stuck in a place I don't know with my family waiting for me in another country. NEVER AGAIN!! Sorry that was horrible service!!!!"
Pros: "Service by crew on board."
Cons: "Delay after boarding flight."
Pros: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Cons: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."
Pros: "Overall a nice and good flight"
Cons: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."
Pros: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Cons: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."
Cons: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."
Cons: "All of the less than good, obvious!"
Pros: "The crew was great. The soecial meal request was hadled well despite oversight."
Cons: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."
Pros: "Crew was nice and pleasant"
Cons: "Flight very late"
Cons: "Don’t be late"
Pros: "Crew were great"
Pros: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Cons: "Food quality was not so good."
Pros: "General flight journey"
Cons: "Delays, took my hand luggage into the hold,"
Cons: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."
Pros: "My seat"
Cons: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Cons: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."
Pros: "Crew was nice and friendly"
Cons: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."
Pros: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Cons: "No downsides at all"
Pros: "They considered my reguest of vegiterian food."
Cons: "I have no complaints."
Pros: "Everything OK"
Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Pros: "Friendly hostesses"
Cons: "Flight was delayed 3 hours"
Pros: "Overall booking and airport was ok. Food was also actually quite good."
Cons: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."
Cons: "Our lougage did not arrive"
Pros: "Flying with KLM is a pleasure"
Pros: "Good flight, arriving well on time."
Pros: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Cons: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."
Pros: "The entertainment options were good."
Cons: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
Cons: "infotainment was down. Lost my luggage the flight was delayed"
Pros: "We got a meal for a 1h flight only"
Cons: "No entertainment but normal for this type of flight"
Pros: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Cons: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."
Cons: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."
Cons: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"
Pros: "Booked extra room seat which gave me good room for seating"
Pros: "The flight crew was nice. Plane departed/arrived on time."
Cons: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""
Pros: "Comfortable seats. Warm plane with happy staff."
Cons: "Maybe a second sandwich option for food, not everyone likes cheese."
Pros: "Just great crew."
Cons: "Not comfortable at all and will not book KLM again."
Pros: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Cons: "Not much to comment on here."
Pros: "Wider seat than most business class"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Cons: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"
Pros: "No chargers or tv on planes"
Cons: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"
Cons: "Only one queue for boarding. Flight late on arrival."
Pros: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"
Pros: "Food and staff were great"
Cons: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"
Pros: "Very good flight, excellent service and good food."
Pros: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Cons: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"
Pros: "A nice short flight"
Cons: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"
Pros: "It was very comfortable"
Cons: "The crew was great"
Pros: "Captain was updating us with the delay status."
Cons: "You have to be gold to get the priority boarding. In other countries I can do it with my silver status."
Cons: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."
Pros: "More leg room"
Cons: "I not get to go my flight, I couldn't get reimbursement"
Pros: "Cops is always a good reason to flight"
Cons: "They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there."
Pros: "Good selection of movies."
Cons: "Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag."
Cons: "I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check"
Cons: "Thé qualité officielle the images"
Pros: "Amasing crew"
Cons: "Tell me i would misst the next flight and that my beg will not go to the final airport."
Pros: "Fly was delayed.i was told my bag would go to end but it was not.instead of coming to the hotel 7pm i came 1am."
Cons: "Explain me to take the bag on time.it was almost left in the airport."
Pros: "Incredible staff. Super polite"
Pros: "Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!"
Cons: "Provide another blanket when needed, was wearing shorts and a short sleeve shirt."
Pros: "The comfort of the flight snd kindness of the crew."
Cons: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."
Pros: "Had decent room space seats comfortable"
Cons: "My luggage could have arrived for a start"
Cons: "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"
Pros: "Food and entertainment was awesome"
Cons: "It's awfull to sleep. Very unconfortable."
Cons: "I didn't get to board, ended up spending $2,400.00 over and above the $980.00 that I spent booking the initial ticket. I was not informed when I booked the ticket that when you transit through 2 schengen countries, you need a transit document. I was informed about it at then airport. Not only did I miss my flight, I had to book for the next day at a outrageous price. SUPER BAD CUSTOMER SERVICE...BOTH KAYAK and PRICELINE. Will never recommend you guys to anyone."
Cons: "Long delays to go through security screening and then further delays as the plane was still being fueled at departure time."
Pros: "My seat"
Pros: "Friendly crew, good meal and entertainment"
Cons: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."
Cons: "My luggage was lost in Paris. Now I need to wait still."
Pros: "More experienced, professional crew, better food and service."
Cons: "A screaming child for 8 hours (understood this is not their fault, but it did make the journey unpleasant). Old aircraft with small screens, no power etc."
Pros: "Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned."
Cons: "Slight issue with headphone connection, was not the only passenger."
Pros: "If the flight would have leave in time we would receive our luggage in time"
Pros: "Absolutely everything perfect."
Cons: "Through my own fault I ordered a different seat instead of window seat. :)"
Pros: "I liked the food, the crew, the service"
Cons: "The seats we were assigned ( we are two we'll feed person's and the seats are toooo narrow"
Pros: "The airplane was modern, and the crew very good. Nice, service oriented and in general trying to make the flight experience as good as possible."
Cons: "The flight was very late. I lost my connection. My bag was lost and unable to recover it so far (after more than 24 hours). About to initiate the next leg of the trip with no clothes or any idea if my luggage will be recovered."
Pros: "Great hospitality. Champagne as apero, cognac as digestif. Excellent on board entertainment. Comfy pillow and blanket."
Pros: "Staff pleasant and courteous fine meal and beverages! Arrived ahead of schedule in Bucharest!! Overall a very pleasant experience!"
Pros: "Service was great, flight was on time and I really enjoyed everything"
Cons: "Little turbulence but overall it comes as usual so it was worth the flight"
Cons: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."
Cons: "The room between seats is unbearable."
Cons: "Initially the flight from Lima was delayed for almost 1:30 and then we lost this connection then Airfrance rebooking to SAS they tell us to take all our luggage’s and check in again it’s was awful and really bad from then walk and spend time we suppose to be quite at home ... the worst was in SAS have ano system and for 1.5 kilos extras you might pay 33€ so after long day and wait, running everywhere with all my staff I see to eat a 11€ menu at the airport with not more explanation from Airfrance .. really bad and worst services.."
Pros: "Todo muy bien Volvería a viajar con ellos."
Cons: "very old planes we waited 1 hour to drop our bags as their belt had an issue we had to pay extra 70 pounds to reserve a baby cot on the plane"
Pros: "Cabin crew very friendly and caring."
Cons: "Airport services and lounge are OK."
Pros: "Crew was nice and responsive"
Cons: "The overall experience is regular at best"
Pros: "it was cancelled so they got me on the next flight on Turkish"
Cons: "My baggage was broken"
Cons: "It was delayed"
Pros: "Leg room is bigger than average, there is also a foot step which helps you to relax."
Cons: "There must be lice on the plane, either from the customer or on the seats. Got bitten 6 times on the leg and butt!!! And this is not the first time hearing same story, Air France definitely needs to disinfect the plane more thoroughly. Media center is outdated, touch screen isn’t working well, felt being punched in head every time when ppl behind you tries to touch the screen!"
Pros: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Cons: "1) Front seat pocket bulging with 2 extra-thick in-flight magazines 2) No on-board wifi 3) Not much seating room - very thin"
Pros: "Not much."
Cons: "It was one problem after another during check in. And it was difficult to find help in English so I couldn't really tell what was going on. In the end I was tucking to get checked in because they were insisting I use a kiosk but I was telling them that the kiosk said to see an attendee. It was not efficient and I felt like a burden asking for help when there was nothing else I could do on my own."
Pros: "Crew was friendly and polite, both beverages and an excellent lunch was offered."
Cons: "A delay was not ideal but nothing to worry about since the flight arrived on time."
Pros: "Service was much better than on the flight from MIA to CDG 3 weeks before - that was very poor. Entertainment was excellent - great selection of movies. Premium Economy was definitely worth the upgrade cost."
Cons: "Boarding was a complete debacle - no control over who went where. Sky Priority line was full of 50 people who weren't Sky Priority, and there was only one person checking passports. The two people at the desk didn't care when I noted this. We were called to the desk in advance of boarding to check passport information. When we got to the check in line, we were taken aside for more passport checking, even though we are US citizens with Trusted Traveler status in the GOES program. We were one of the first people at the departure lounge, and one of the the last to board."
Pros: "The service and food were excellent plane was clean."
Cons: "No entertainment system"
Pros: "food was good, leg room was decent for economy"
Cons: "didn't have usb charging ports in the seats on one of the flights, in flight entertainment can improve."
Pros: "The food was good, the staff was very friendly and very nice,"
Cons: "The seat configuration in economy is unacceptable, the leg room is terrible and overall a very uncomfortable flight of more than 7 hours"
Cons: "Late...delayed from algiers"
Cons: "To train the flight attendant to do better."
Pros: "Short flight everything worked out."
Pros: "Finally good seats"
Pros: "Crew was fine."
Cons: "Paid for business class on LOT. Somehow this was delivered on a low cost carrier. Not the same business class product at all, ancient plane, worn seats though they claim to be "new" on this 767. Multiple hours delayed departing, no reason given, and no updates, we just sat there for hours. I assume mechanical. Caused me to miss my connection and here I am having to pay huge for a last minute hotel. Not what was advertised to me which was a LOT flight not a codeshare on an old plane. Booked it through Kayak, will not be doing THAT again."
Pros: "Seats were comfortable"
Cons: "Rude crew,delays all the time"
Pros: "Friendly crew, food was actually better on this flight than the flight from Toronto to Warsaw"
Cons: "On the flight I had from Toronto to warsaw the entertainment did not work. Honestly it should he inspected before take off and if nothing could be done then something to compensate"
Pros: "First flight was delayed and we missed flight to Toronto"
Cons: "Departure on time"
Pros: "I loved food and entertainment: they had a lot of alternative film offers (not just same old hollywood, but Korean or Russian films, etc.). We arrived 30 min ahead of schedule too!"
Cons: "The seats were very uncomfortable, but maybe anything would be uncomfortable during a 9 hour flight. Also, I wish the crew were offering water in between meals as well."
Pros: "good entertainment choices"
Cons: "my pre-arranged seat was changed without notice."
Cons: "I had requested a wheelchair upon arrival in Warsaw and in Toronto but it was not provided."
Pros: "Food was good"
Cons: "Plane left 2.5 hours late due to boarding system failure. Took 20 mins to get an assigned gate upon arrival at YYZ. Took one hour to get bags due to electrical failure to power baggage handling equipment."
Pros: "Same as above."
Pros: "The crew was fine and polite, the plane made on time despite 40min delays on the tarmac"
Cons: "going through Warsaw border control took forever, long lines, bad set up for transit passengers."
Cons: "Poor quality of announcements in Warsaw for boarding times."
Pros: "Flight from Paris to Warsaw number LO332 - L was delayed and i miss my flight to Gdansk."
Cons: "Toronto airport disappointing. We arrived one hour esrly, but the gate the toronto airport told us to go to was broken so we had to wait for over one hour on the plane. Then the plane was moved aside and we walked to the bus that drove us to the airport. No luggage information given airport Toronto"
Cons: "Very poor English for rhe crew. Not all of us speak Polish. Unpleasant crew, like they are doing you a favor."
Cons: "They keep the cabin too hot! I was uncomfortably warm for the entire 9hr flight. And there were no personal airvents to mitigate this problem."
Pros: "The new release movies included in the entertainment system were relatively new but not very many System had to reboot a couple of times Food and drinks were par with the industry standards nowadays"
Cons: "Food and drinks standards are lowered every year. Not necessarily LOT’s fault"
Pros: "Good service. Food is provided (one hot meal and one sandwich). Selection of entertainment (movies, TV shows...etc) are good."
Cons: "Long flight hours."
Pros: "The staff were friendly and warm. They did what they could with all they had. I was financially compensated for being put on standby because of over sold tickets resulting in my return flight being changed to the next day."
Cons: "On my flight there my built in tablet didn’t work so I didn’t have any entertainment for a long flight. My return flight was put on standby and I had to leave the next day instead. Stressful"
Pros: "Food/drink options"
Cons: "Boarding process. Flight delayed"
Pros: "Everything was OK exept few things"
Cons: "When plane from Vilnius to Warsaw landed, passengers had to wait for 20 min. inside a plane for a bus. When bus arrived I had only 20 min. remaining till my connecting flight to Toronto.I managed to run to the right gate in time. But when I asked LOT employees to insure that my luggage is on a plane to Toronto too, I received arrogant answer that I have nothing to worry about... In Toronto I found out that there was no my luggage on the plane..."
Pros: "30 minutes late on boarding. No communication for reasons"
Pros: "The Dreamliner is shiny new and comfortable. Good authentic Polish food. Great variety of in-flight entertainment."
Cons: "On-time performance was so-so, take-off was delayed ~1hr because of connections, had to wait on the runway at the destination airport, had to wait an eternity for my bag. Whatever genius who designed the in-flight entertainment controls should be punched in the face. The on-screen buttons are so easily pushed by passengers making their way to and from the aisle that passenger assistance and reading lights always go off on their own throughout the aircraft."
Pros: "We made it there and the staff in Warsaw were very helpful."
Cons: "The staff in Paris were late rude and overall not helpful. The plane was delayed an hour we have no idea why. The plane was very old and the crew serving from Paris to Warsaw were not helpful."
Pros: "Everything was excellent with my flight!Flight crew was very polite and excused about delay.Delay was 30 minut,wich is ok.They helped everyone,who needed help.Food was nice,seats are comfortable.Thanks for everything!"
Cons: "The fly was late 50 nim, we have to wait for some people witch come late."
Pros: "Arrived to Toronto on time. Flight attendants provided excellent customer service."
Cons: "Nothing to mention."
Pros: "Could check my suitcase earlier (arrived at airport too early). I had a bit off over 23 kg but that did not pose any problem. Boarding was quiet fast and almost with timetable. The food was good and service provided pleasant. I was happy that we landed safely providing bad weather in Toronto that evening."
Pros: "Good seat that becomes a bed. A little short and narrow for me, but about 5000 orders of magnitude better than the seats in the economy torture chamber."
Pros: "crew was very good and friendly"
Cons: "vegetarian meal contained no protein"
Pros: "We weren't sure what food we would get as eco premium but basically it was the same as business just seated two by two - very good"
Cons: "No entertainment at all"
Cons: "Very unpleasant and unhelpful staff (apart from the ones in-flight)"
Pros: "Movie selection was decent as well as the service - the crew was more or less nice and professional with me."
Cons: "The fact that we took off 1 hour late and no apologies have been given. No drink service ha been provided while everyone was just sitting there and waiting for takeoff. Normally the plane would catch up the 1 hr delay but not this time. We arrived 1 hour late."
Pros: "Absolutely nothing about checking in process. It was a nightmare."
Cons: "Took 2+ hours of standing in a very long, confusing line to finally check in for the flight. LOT was clearly understaffed to check in passengers on a small Boeing 737 plane used for the flight. Line moved incredibly slowly, many of us were afraid that we were going to miss the flight.m, with no updates from LOT ground personnel. Flight's takeoff was eventually 1 hour 45 minutes late, so did LOT understaff the check-in process knowing that the plane's departure was going to be late? I paid a premium to fly LOT and assumed that would avoid the consistently terrible Easyjet/Ryan Air check-in and boarding process. No such luck. It was a truly horrible. Next time I'll just fly Easyjet or Ryan Air. At least. I'll know whatï to expect evo, s"
Pros: "The actual flight was fine. The food was decent. The entertainment selection was good. The flight attendants were pleasant. We got plenty to eat and drink."
Cons: "We found out in Poland that my wife was missing an eTA number necessary for her to fly into Canada. With our previous flight delayed, the application did not process in time, and we missed our connecting flight. As a result, we were stuck in Poland for 24 hours, leading to lost sleep, added expense, and much frustration. Customer service in Poland was helpful but extremely slow. Many customers needed help and it took about an hour for each customer. We waited in line for hours. We were not charged for a new flight, but we did spend 10 exhausting hours in the airport before we had everything resolved and were able to leave and get a few hours of sleep."
Pros: "New planes, great food, excellent service!"
Pros: "I like the food. Cabbage rolls on our wat back from Warsaw were unexpected. Such an excellent idea to serve Polish meals on the polish airline."
Pros: "The flight was smoothe"
Cons: "Boarding was a mess and is always a mess"
Pros: "I took an international flight so we were on the new Dreamliner planes and they were very nice. The windows were huge and had a way of dimming so that it was dark in the plane without having to shut them completely. The seat spaces were fairly small but overall it was a very updated plane. I am a very picky eater but 3 of my 4 meals were delicious!! They mostly serve pasta with some sort of meat but I noticed that myself and I were licking our plates clean!"
Cons: "It was VERY obvious that the people that work for this company REALLY hate their jobs. When I checked in they were rude and threatened to take my computer because they told me I couldn't bring it into the US. When I got back home to customs they laughed and told me that that isn't true at all. In the flights the stewards and stewardess' never smiled, they hardly made eye contact and just seemed to absolutely hate life. At one point I was so hungry so I asked to purchase some pringles because that was something that advertised on the loud speaker. When I asked the flight attendant she made the biggest deal about it, laughed in my face and basically told me no. To be honest I am not sure if this sort of a attitude is something that is part of a different culture but I feel that if people are in the service industry that they should at least smile and respond with, "you're welcome" when someone says, "thank you". I will 100% not take this airline again due to the very rude people one board and horrible customer service."
Cons: "The luggage constraints, they pulled my luggage when it was clearly that other passengers had bigger heavier luggage."
Pros: "Nothing was good."
Pros: "Nice new plane (Dreamliner) with a lot of overhead space for hand luggage."
Cons: "There is less leg room than on other international carriers. I am tall and found it quite uncomfortable. I was also surprised by how bad the food was - worst airline food I have ever had on both trips. Sadly, also the most unfriendly air crew as well. Also, unlike international flights with Air Canada, you have to pay for alcohol (though the prices are pretty good)."
Pros: "The entertainment on the plane was great. Large selection of movies, music, and TV shows to keep yourself entertained. The dinner was adequate. It was also nice having the overhead screens continually update our flight progress."
Cons: "The seats are incredibly cramped, by the end I was feeling seriously claustrophobic. It didn't help that we left late. The boarding process was a mess, nobody seemed to know what to do, and the announcements were all mumbled to the point where I was just guessing what to do. The second meal served was inedible as the bread was completely stale. Also, one of the toilets was broken and kept flushing, even when sitting on it. Like the boarding process, disembarking was sloppy and confusing. It took a very long time to open the door, and they only told people at the last minute that they needed to get their passports out."
Pros: "Very helpful staff during boarding very good dinner"
Cons: "breakfast meal - very dry sandwich with only one slice of cheese no internet access during flight inability to use headphones during take off and landing"
Pros: "The 787 Dreamliner was nice, and the business class seats are roomy. And the ticket was priced right!"
Cons: "They lost my luggage in the outbound direction and no-one appeared to care. When I called the number that they provided frequently no-one answered. Even when I finally got through, no-one could provide me ANY information as to the whereabouts of my bag. It finally showed up on the last day of my stay, but it was delivered to another hotel (which I only figured out after about 10 phone calls). Also, they offer perhaps the worst in-flight video selection I have ever seen."
Pros: "Complementary headphones, drinks, and snacks. I flew economy as as a 6'3" guy I was generally comfortable -- though I would recommend you sit in the aisle seat. Food wasn't the worst."
Cons: "Nothing really."
Pros: "nice plane"
Cons: "entertainment system did not work properly,food was worse than fast food,cabin crew was average at best."
Pros: "I couldn't take the fly. And no body answer! No by the phone, no body on the airport, no body on Facebook, I can't by the web. I need help and no body answer."
Cons: "Pleace call 666 394 865"
Pros: "Missed the connection because TAP from Vienna arrrives late. The cre who received us at Lisbon airport was very helpful"
Cons: "TAP being on time and giving a reason why the flight was late"
Pros: "The price is affordable"
Cons: "30 min late, exaggerated extra charge for a small suitcase, food was a dry sandwich."
Pros: "Left us alone a lot and also not a lot of brainless babbling over the pa. Very nice change from most airlines"
Cons: "The Kayak website sucks"
Cons: "We ended up with two center seats. Person in front put back her seat so I couldn't even fully unfold my service tray"
Cons: "My wife and I paid for a better seat, (online) but when we boarded they told us that was impossible. They kept our money !!!"
Pros: "Service and the price!"
Cons: "Lots of things but I’m sure TAP it’s working on this!"
Pros: "Food and price"
Cons: "On time departure"
Pros: "Crew was nice."
Cons: "My family wasn't given a choice on the meal they were given which was hard because most of them don't eat fish (it was codfish). One of the flights was delayed 2 hrs & then didn't take off for 40 mins after the two hours because boarding wasn't started til 10 mins before it was scheduled to takeoff"
Pros: "Really great"
Cons: "Need entertainment"
Pros: "Nothing stood out. Legroom was ok."
Cons: "Boarding was confusing and poorly managed."
Pros: "Crew was outstanding"
Cons: "TAP was late getting the first flight out, offered almost no help and almost left 22 people stranded in Portugal and tried to get us to pay for a new flight at our own expense. Customer service was terrible. Multiple people in line said they had been stranded in Portugal by TAP airlines before."
Pros: "Very efficient and competent crew. Very much like the A330 plane."
Cons: "On our flight from Lisbon to Paris Orly the baggage took two hours become it was delivered. We were later told the baggage crew forgot some of the bags."
Cons: "We were just surprised by the charges for our checked bags. Thought we had it all covered, but no!"
Pros: "Mechanical delays leaving London, missed flight connection to New York, now TAP wants to charge me for rescheduling!"
Pros: "The plane was comfortable the free drinks and food and crew were friendly."
Cons: "Can't think of anything!"
Pros: "I would def use this airline again."
Cons: "The only issue was they’re weren’t any outlets to charge your phone or laptop"
Pros: "Surprised and delighted to be served a tasty sandwich and fruit drink plus glass of wine on a 3 pm 2 + hr flight from Lisbon to London"
Cons: "Seats uncomfortable"
Pros: "The crew and passengers were in a great mood on a Saturday night flight feom Orly to LIS"
Cons: "There were papers and debris from previous flight still on the floor. Clearly they did not vacuum. If yoy want piece and quiet, this is not thw late flight for you."
Pros: "everything was fine. nothing specifically wrong or bad."
Cons: "had the same food the third time this week. they could do more"
Pros: "The staff was kind and polite and the flight was on time and without occurrences. The entertainment was good."
Cons: "The seats were really uncomfortable, the food was just ok and they did not advertise the shrimps to the allergics, the beverages were rare for a flight so long, so we got headaches and dehydration. The price to dispatch the luggage and to book the seats in advance was insanely expensive!"
Pros: "Prompt and courteous"
Cons: "Not enough leg room, just not enough space al the way around to be comfortable."
Pros: "Food was of good quality."
Cons: "Boarding was slow. A group of very rowdy passengers who showed zero consideration for their fellow passengers and whom the crew did little or nothing to restrain, other than confiscating a bottle of alcohol they carried on board."
Pros: "Quick... I was happy to be out of there"
Cons: "Book wheelchair assistance for flight, all went well. At destination Lisbon, no wheelchair no assistance very poor service."
Cons: "The flight was oversold and we got bumped off with 20 other passengers even though we had all booked months in advance. I’m still not in Marrakech, now a flight to New Jersey. I’m so sad and it’s my wedding anniversary."
Pros: "Same as previous flight"
Cons: "Same as previous flight"
Pros: "Lots of legroom. On board crew was good."
Cons: "Check-in was a little bit chaotic."
Cons: "I didnt like the fact that the chairs are so close together. When passenger wanted to incline their chairs it would be too far back to be comfortable for the person behind. And to sit on the plane for a long fight in this uncomfortable position is not good. They need to make sure all chairs a fixed and now obstructing passengers comfortable manner"
Cons: "40euro checked bag fee on an international itinerary was an unpleasant surprise. They were quite disorganized; our airport-printed boarding passes wouldn't scan at the gate, they didn't have a jet-way ready upon arrival in Lisbon ..."
Pros: "Employees are very nice."
Pros: "Charging clients laugages exorbitant"
Cons: "To pay twice the ticket and bagages"
Pros: "The staff was very nice. Only bad incident was the misinformation on getting the D Tax. We went early to the airport to do it but could not get it because of erroneous information form the check in agent."
Cons: "When we checked our bags the check in agent did not let us take out bags after getting the boarding pass so we could get the D Tax refund at Customs. She said it was not necessary. She was wrong. French customs wanted to see the merchandise which we no longer had. When we complained at TAP we were told do it in Lisbon. Again in Lisbon we could not get the D tax because that custom agent wanted to see the merchandise which was being transferred to our Lisbon - Newark flight. We loss refunds of over $400. This problem ruined a perfect trip."
Pros: "i like the snack they gave."
Pros: "Staff was friendly and somewhat helpful, they were able to offer some compensation and hotel."
Cons: "I was placed on standby for my flight and ultimately did not get a seat. It took two hours to get a new flight sorted out and it didn't leave for 2 days. A massively inconvenient experience as I had a conference to attend and missed two days."
Cons: "We had to pay for a check in luggage fee. Then flight was delayed for about an hour. The gate number change so we had to keep on checking to see what gate it was to be. They keeping on changing the delayed time so it end up being nearly two hours before we got on the plane. I was very disappointed that we didn't get where we needed to be on time. Our hour and 45 minute flight end up just wasting time waiting for the plane. They could of at least refund our check in bag fee for the inconvenient."
Pros: "Crew did a good job of keeping their cool when my flight was canceled and merged with another. After 4 hours of delay because the Pope was traveling to the same place we were and having to hand out all new boarding passes to confused and anxious passengers, the crew were always friendly and helpful."
Pros: "TAP and the personnel from TAP were fantastic."
Cons: "The Dutch/KLM gate agents were horrible. I was treated rudely and unprofessionally."
Pros: "Very efficient and friendly crew and boarding personnel"
Cons: "This time we got one of the older plane desperately needing some updating Old style entertainment system"
Pros: "They served a sandwich."
Cons: "I flew TAP in sept 2016. It was full service invoked TAP again because of this and then had to pay for a small checked bag at the airport. Also there were a lot of sick people on this flight. Two people near me theew up."
Pros: "Friendly crew!"
Pros: "Quick boarding. Crew is great."
Cons: "Schiphol delays everyone's life."
Cons: "Showed up two hours early for flight. Forgot my passport and TAP refused to help us in any way possible. Ended up having to purchase two tickets through another airline. Will never travel with this airline again or recommend this airline."
Pros: "Nice Crow, no delay and Good food"
Cons: "More or less seat"
Pros: "Crew was kind, not robots. They disciplined the several children running in the aisles throughout the flight as their parents did not. Medal of bravery and honor to them! D"
Cons: "Dirty cabin - floor was filthy with food and wrappers when we boarded. Did not use bathroom as assumed it was same."
Cons: "Less meat in the food, please. I somehow missed the opportunity to request a vegetarian meal, but many other airlines offer at least one vegetarian entree option (e.g., pasta)."
Pros: "Love how tap took care of us when hurricane Mathew was passing. We were sent to a nice hotel in Fatima (city in Portugal). The company paid for our lunch dinner and breakfast. Unbelievable customer service."
Pros: "Timely check-in, on-time arrival, prompt disembarkation using 2nd stairway at back, courteous service."
Airlines flying from Paris have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Paris
Masks required on board, masks provided on flights from Paris
Social distancing seating
Middle seats unavailable to book on flights from Paris
Testing for antibodies, testing for symptoms for flights from Paris
Waiving of change fees. Search flexible flights from Paris