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Paris to Canada Flight Information

Flights Arrive in Canada
Flights Depart from Paris
Flight Price C$ 401
Airlines WOW air, LEVEL, Brussels Airlines, British Airways, Air Transat, KLM, Corsair, TAP AIR PORTUGAL, Air Canada, SWISS, Delta, Austrian Airlines

Book cheap flights from Paris to Canada (round-trip)

Airports
Origin
Paris
C$ 456
only
C$ 456
C$ 401
only
C$ 401
Destination
Québec City
C$ 532
only
C$ 532
Vancouver
C$ 484
only
C$ 484
Ottawa
C$ 637
only
C$ 637
Montreal
C$ 401
only
C$ 401
Toronto
C$ 570
only
C$ 570
C$ 418
only
C$ 418
C$ 529
only
C$ 529
Wed, 27 Feb
CDG
Paris Charles de Gaulle
YUL
Montreal Pierre Elliott Trudeau International
11h 25m
Mon, 25 Mar
YUL
Montreal Pierre Elliott Trudeau International
CDG
Paris Charles de Gaulle
10h 25m
C$ 401
Trip: 26 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,502 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
KEF
BCN
Mediocre 2.0

Pros: (3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

Cons: (4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

SXF
KEF
Good 6.3

Cons: Seats are too small

KEF
BOS
Good 6.6

Pros: I got a seat with more leg room and it was much more comfortable

Cons: Boarding was a bit frantic because of the lines at the airport for customs

BOS
KEF
Mediocre 2.0

Pros: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Cons: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

CDG
KEF
Mediocre 2.0

Pros: Nothing

Cons: Seats e not comfortable. u have to buy everything. even a water staff is not caring

Sat, 18 May
ORY
Paris Orly
YUL
Montreal Pierre Elliott Trudeau International
7h 45m
Sat, 1 Jun
YUL
Montreal Pierre Elliott Trudeau International
ORY
Paris Orly
6h 50m
C$ 456
Trip: 15 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 1 reviews
Boarding
8.0
Comfort
6.0
Crew
4.0
Entertainment
8.0
BCN
PUJ
Good 6.4

Pros: Good entertainment options, a lot of good movies to choose. Flight was on time, we arrived before the scheduled time.

Cons: The crew seems to have some troubles between them and it was reflected in the service they offered to the passengers. Some of them were rude.

Sat, 11 May
CDG
Paris Charles de Gaulle
YYZ
Toronto Pearson Intl
36h 06m
Sun, 12 May
YYZ
Toronto Pearson Intl
CDG
Paris Charles de Gaulle
7h 10m
C$ 467
Trip: 2 days
4.3OkayShow reviews
Overall 4.3 Okay
Based on 1 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.6
Entertainment
6.4
Food
6.4
YYZ
BRU
Excellent 10.0

Pros: flight was awesome

Cons: the only thing i dislike about etihad airlines is they didn’t provide me accommodation for 19 hours long stay over ..! even i met one of the lay incharge of etihad she told me that it’s your problem you have to look out for ...she didn’t help me at all

VNO
BRU
Excellent 10.0

Pros: The plane was clean and seats were comfortable considering 2.5. hour flight; all crew members were nice and friendly; there was some food available for purchase but we didn't buy it since we ate at the airport before the flight. I would definitely fly again.

Cons: no TV or other entertainment options so make sure to bring your own device or a book.

MRS
BRU
Excellent 10.0

Pros: The chairs were comfortable the staff was very attentive and nice

Cons: I cant really say anything bad except for the fact that my luggage was broken but i did go to the counter and the person was very nice and handled the issue very proffesionally

BRU
LHR
Good 6.0

Pros: This particular flight was parked at the closest bay to immigration at Heathrow. So a late boarding and arrival was made early through not having a mile long walk to passport control.

Cons: Disorganized boarding with the plane load of people huddled around the entrance to the boarding area. No guidance from the crew on how to efficiently pack the overhead bins efficiently with passengers helpless to put their treasures into the overhead bins.

EBB
BRU
Excellent 8.0

Pros: Helpful crew. They reset the screen, came around with blankets, headphones and generally tried to make the space habitable.

Cons: When I am asked to book my seat, I am usually shown a map which has no reflection on the overall reality. The seat I select is normally allocated to me but if the plane is not full (unusual) I am told there are unavailable seats that would provide more choice.

Mon, 11 Mar
CDG
Paris Charles de Gaulle
YVR
Vancouver Intl
20h 35m
Thu, 21 Mar
YVR
Vancouver Intl
CDG
Paris Charles de Gaulle
13h 25m
C$ 484
Trip: 11 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 20,075 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
EWR
LHR
Excellent 10.0

Pros: Very friendly

LHR
YVR
Good 6.3

Pros: Crew, food

Cons: I had to pay for the luggage. I thought it was included.

LHR
BWI
Excellent 8.0

Pros: Service is amazing. Food is even tasty did airline food. Staff is super polite and courteous.

Cons: Economy seats are less than desirable. I’m alarmist positive I booked premium economy in kayak. Never checked my booking and notice economy later. Could have gotten the same price for premium economy elsewhere. Super pissed

BCN
LHR
Okay 5.6

Cons: The crew did not speak in Catalan. Leaving from Barcelona, I assume Catalan should be spoken in the plane.

LIS
LHR
Excellent 10.0

Pros: American Airlines had awesome customer service, smooth flight, comfortable and seats were roomy for economy.

Mon, 17 Jun
CDG
Paris Charles de Gaulle
YYZ
Toronto Pearson Intl
11h 20m
Sat, 6 Jul
YYZ
Toronto Pearson Intl
CDG
Paris Charles de Gaulle
10h 40m
C$ 507
Trip: 20 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 14 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.9
Food
6.4
CDG
YYZ
Okay 4.3

Pros: Crew and main dish

Cons: Seating is incredibly uncomfortable. Too tight for legs or elbows. Terrible cushioning for the back. The temperature was also WAY TOO COLD. Movie selection was absurd and very limited.

CDG
YYZ
Mediocre 2.0

Cons: the blankets weren't free and neither was the alcohol. the flight would have been better if i could have been so intoxicated that i had no recollection of it. It was the most turbulent and we had to wait so long to get a run way and when we landed to get a terminal. I thought you guys planned this stuff ahead of time?

CDG
YYZ
Good 6.0

Cons: Flight was 3 hours delayed

YEG
YYZ
Mediocre 2.3

Cons: Seats are too small, not enough leg room, no entertainment

YUL
YYZ
Okay 5.0

Pros: Price

Cons: It took almost an hour from landing for our luggage to make it to the belt. For a domestic flight, this is really poor.

Mon, 1 Apr
CDG
Paris Charles de Gaulle
YTZ
Toronto Island
9h 40m
Mon, 8 Apr
YTZ
Toronto Island
CDG
Paris Charles de Gaulle
8h 30m
C$ 529
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 4 Mar
CDG
Paris Charles de Gaulle
YQB
Quebec
20h 24m
Wed, 20 Mar
YQB
Quebec
CDG
Paris Charles de Gaulle
14h 45m
C$ 532
Trip: 16 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2,676 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
VCE
AMS
Good 6.0

Cons: Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily.

ACC
AMS
Excellent 10.0

Pros: Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip.

VCE
AMS
Okay 5.0

Cons: At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included.

CPT
AMS
Excellent 10.0

Pros: Best airline in the business quick efficient and outstanding service What else can you say

AMS
FNA
Mediocre 2.0

Cons: I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it.

Mon, 22 Apr
ORY
Paris Orly
YUL
Montreal Pierre Elliott Trudeau International
7h 45m
Mon, 13 May
YUL
Montreal Pierre Elliott Trudeau International
ORY
Paris Orly
7h 00m
C$ 537
Trip: 22 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 11 reviews
Boarding
6.8
Comfort
6.4
Crew
7.6
Entertainment
6.4
Food
6.5
ORY
YUL
Good 6.0

Pros: The help from the crew was okay.

Cons: The fact that the flight was delayed by an hour.

ORY
YUL
Excellent 8.0

Pros: Food and service were good. Seats were comfortable and they had modern led panels with up to date entertainment.

Cons: Late boarding

ORY
YUL
Excellent 8.0

Pros: Food and service were good. Seats were comfortable and they had modern led panels with up to date entertainment.

Cons: Late boarding

YUL
ORY
Okay 4.3

Cons: Boarding process was awful in Montreal and with the busss to plain. Not good entertainment system or selection.

DKR
ORY
Mediocre 3.0

Cons: The flight was over two hours late, very unorganized and crowded and too cramped and uncomfortable. My entertainment unit didn't work.

Sun, 10 Feb
ORY
Paris Orly
YYZ
Toronto Pearson Intl
33h 30m
Mon, 25 Feb
YYZ
Toronto Pearson Intl
ORY
Paris Orly
16h 45m
C$ 553
Trip: 16 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 4,245 reviews
Overall
7.4
Boarding
7.3
Comfort
7.2
Crew
7.9
Entertainment
6.6
Food
7.0
BOS
LIS
Excellent 9.3

Pros: Smooth flight, easy boarding.

Cons: My bags cost more than the flight. Long line at Pasport check.

OPO
BCN
Excellent 9.0

Pros: Really nice crew, good food and wine, very attentive and accommodating. I’m used to flying spirit and Norwegian and this was a huge upgrade, though there’s not much in flight entertainment. Definitely good and cheap. Will fly again.

AMS
LIS
Okay 4.0

Cons: Plane was full thus carry on roller bags had to be checked- big security concern re theft

LIS
MIA
Good 6.0

Cons: We called the day before to ask about baggage and was told was included in price of ticket. Only to get to airport and be told was not included and cost 95 euro per bag. absolutely unacceptable and will warn all future associates that travel to Portugal

LIS
BSB
Okay 5.3

Pros: Choices of movies and music

Cons: The vegetarian food was horrible and lacked variety. Feel like TAP makes food choices harder than it needs to be. How hard is it to just have a pasta option. Instead we got tofu croquettes.....

Tue, 19 Mar
CDG
Paris Charles de Gaulle
YHM
Hamilton
24h 19m
Tue, 26 Mar
YHM
Hamilton
CDG
Paris Charles de Gaulle
18h 50m
C$ 570
Trip: 8 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 23,441 reviews
Overall
7.2
Boarding
7.4
Comfort
7.1
Crew
7.7
Entertainment
6.9
Food
6.5
LGA
YYZ
Mediocre 2.0

Cons: The fact I was delayed 2 hours. Missed my connection. Spoke with customer care about getting a flight out of Toronto the next morning because of connection issues instead of late that evening.

YVR
YYZ
Excellent 9.6

Pros: New "signature" business class is smaller than the old pod, but very functional layout.

Cons: Food created by Chef Hawksworth is mediocre at best.

YYZ
BOS
Excellent 9.0

Pros: Plane was nice, clean, good entertainment options, departed almost on time, arrived on time.

Cons: Boarding process - seat upgrades should come with boarding zone upgrades. Paying extra for a seat and then boarding in last zone makes no sense to me.

MSP
YYZ
Excellent 9.3

Pros: Great service, easy boarding, good flight.

Cons: Cramped seats, like everyone.

LAX
YUL
Okay 5.3

Pros: Fair space

Cons: Head steward with an attitude

Mon, 24 Jun
CDG
Paris Charles de Gaulle
YVR
Vancouver Intl
13h 05m
Thu, 4 Jul
YVR
Vancouver Intl
CDG
Paris Charles de Gaulle
20h 25m
C$ 596
Trip: 11 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,644 reviews
Overall
8.2
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.7
Food
8.0
ORD
ZRH
Good 6.0

Cons: Food is bad

BOS
ZRH
Okay 5.6

Pros: Service god

Cons: Seat was broken. Would not recline. Challenging when already very tight Entertainment did not respond to use English as language choice

LHR
ZRH
Excellent 9.2

Pros: Really good flight. Clean,on time, efficient. Early arrival even

ZRH
ORD
Excellent 8.0

Pros: They had many snacks and meals. Staff was very friendly.

Cons: The dinner taste was not great. Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you.

ZRH
BCN
Excellent 10.0

Pros: All operations a-ok

Wed, 1 May
CDG
Paris Charles de Gaulle
YVR
Vancouver Intl
16h 51m
Wed, 22 May
YVR
Vancouver Intl
CDG
Paris Charles de Gaulle
9h 50m
C$ 612
Trip: 22 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 1 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
DCA
LAX
Excellent 9.3

Pros: The plane was very new and clean; entertainment options and food were very good; it was a good flight.

Cons: At baggage drop-DCA: Charged me for a bag when I had a status that allows 1 bag free; she would not listen, made me pay for it in order to check my bag and then told me to go over to customer service and ask for a refund.

TPA
LGA
Excellent 9.6

Pros: new airbus plane. great luggage bins

Cons: nothing

LAX
LAS
Good 6.0

Cons: at last minute itinerary was changed.. instead of routing through Brisbane, was now routed through Sydney. Flight from Sydney to LAX was delayed by 4 hours, then missed flight LAX to LAS... overall long delayed arrival. Checked the route through Brisbane, and those flights we're all there, departed and landed all on-time... so wondering what the reason was for the change of the itinerary without a cause (no cancel or delayed flights through Brisbane)

LAX
AMS
Excellent 9.0

Cons: flight was delayed

CHS
ATL
Excellent 10.0

Pros: All ok

Sat, 1 Jun
CDG
Paris Charles de Gaulle
YOW
Ottawa
28h 29m
Sun, 9 Jun
YOW
Ottawa
CDG
Paris Charles de Gaulle
29h 40m
C$ 637
Trip: 9 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 4,100 reviews
Overall
8.1
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.3
Food
7.5
VIE
MXP
Good 6.6

Pros: It was better with the earache, plane felt cleaner, the crew was more friendly and attentive. Didn't feel as dark as the first flight.

Cons: The Star Alliance flights aren't that cheap. Comparable price between Lufthansa, Swiss, SAS and Austrian. Lufthansa gives you food, and has friendly service. SAS gives you coffee and tea. On Austrian and Swiss I didn't get anything. For same price range and same alliance, that is a point I keep in mind. Now I mainly try to get onto Lufthansa flights (or Turkish Airlines which is my favorite). Even on Aegean, I got better food, and the magazine was better, plus there were some monitors to track the flight. Austrian feels cheaper than the others. That is the main point I didn't like.

EWR
VIE
Excellent 10.0

Cons: na

VIE
VAR
Good 7.6

Pros: Efficient timely.

TLV
VIE
Good 6.6

Pros: Quick boarding decent legroom

Cons: Breakfast was not great

VIE
BKK
Good 7.6

Cons: Menu was poor

Tue, 30 Apr
CDG
Paris Charles de Gaulle
YUL
Montreal Pierre Elliott Trudeau International
12h 15m
Mon, 13 May
YUL
Montreal Pierre Elliott Trudeau International
CDG
Paris Charles de Gaulle
9h 40m
C$ 411
Trip: 14 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,502 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
ORD
KEF
Mediocre 2.0

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

SXF
KEF
Good 6.3

Pros: In flight staff was friendly.

Cons: $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

DUB
KEF
Mediocre 2.0

Pros: Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Cons: Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

EDI
KEF
Good 6.6

Pros: No frills budget carrier, mostly exactly as I expected.

Cons: If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

BOS
KEF
Mediocre 2.0

Pros: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Cons: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

Fri, 3 May
CDG
Paris Charles de Gaulle
YUL
Montreal Pierre Elliott Trudeau International
12h 15m
Sun, 5 May
YUL
Montreal Pierre Elliott Trudeau International
CDG
Paris Charles de Gaulle
9h 40m
C$ 411
Trip: 3 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,502 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
KEF
CPH
Okay 5.6

Pros: Nice newish planes. Competent but basic service in the air. Nice air crew.

Cons: Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

DUB
KEF
Mediocre 2.0

Pros: Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Cons: Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

BOS
KEF
Mediocre 2.0

Pros: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Cons: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

KEF
BOS
Good 6.6

Pros: I got a seat with more leg room and it was much more comfortable

Cons: Boarding was a bit frantic because of the lines at the airport for customs

SXF
KEF
Good 6.3

Cons: Seats are too small

Sat, 11 May
CDG
Paris Charles de Gaulle
YYZ
Toronto Pearson Intl
36h 06m
Sun, 12 May
YYZ
Toronto Pearson Intl
CDG
Paris Charles de Gaulle
7h 10m
C$ 467
Trip: 2 days
4.3OkayShow reviews
Overall 4.3 Okay
Based on 1 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.6
Entertainment
6.4
Food
6.4
BRU
JFK
Okay 4.6

Cons: You are considered as a robber but it is inscribe nowhere you don’t have luggage

VIE
BRU
Okay 4.0

Pros: Nothing really

Cons: Late boarding, had to check the bag, had to wait forever when landed in the plane

EBB
BRU
Excellent 8.0

Pros: Helpful crew. They reset the screen, came around with blankets, headphones and generally tried to make the space habitable.

Cons: When I am asked to book my seat, I am usually shown a map which has no reflection on the overall reality. The seat I select is normally allocated to me but if the plane is not full (unusual) I am told there are unavailable seats that would provide more choice.

BRU
KBP
Excellent 10.0

Pros: Very good service! Friendly and happy staff!

Cons: The food; I didn't like the sandwich and the snacks

YYZ
BRU
Excellent 10.0

Pros: flight was awesome

Cons: the only thing i dislike about etihad airlines is they didn’t provide me accommodation for 19 hours long stay over ..! even i met one of the lay incharge of etihad she told me that it’s your problem you have to look out for ...she didn’t help me at all

Tue, 7 May
ORY
Paris Orly
YUL
Montreal Pierre Elliott Trudeau International
7h 45m
Tue, 28 May
YUL
Montreal Pierre Elliott Trudeau International
ORY
Paris Orly
6h 50m
C$ 471
Trip: 22 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 1 reviews
Boarding
8.0
Comfort
6.0
Crew
4.0
Entertainment
8.0
BCN
PUJ
Good 6.4

Pros: Good entertainment options, a lot of good movies to choose. Flight was on time, we arrived before the scheduled time.

Cons: The crew seems to have some troubles between them and it was reflected in the service they offered to the passengers. Some of them were rude.

Mon, 28 Jan
CDG
Paris Charles de Gaulle
YYZ
Toronto Pearson Intl
11h 25m
Sat, 9 Feb
YYZ
Toronto Pearson Intl
CDG
Paris Charles de Gaulle
10h 30m
C$ 418
Trip: 13 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,502 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
ORD
KEF
Mediocre 2.0

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

BOS
KEF
Mediocre 2.0

Pros: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Cons: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

KEF
BCN
Mediocre 2.0

Pros: (3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

Cons: (4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

DUB
KEF
Mediocre 2.0

Pros: Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Cons: Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

SXF
KEF
Good 6.3

Cons: Seats are too small

Sat, 25 May
CDG
Paris Charles de Gaulle
YUL
Montreal Pierre Elliott Trudeau International
7h 40m
Sat, 8 Jun
YUL
Montreal Pierre Elliott Trudeau International
CDG
Paris Charles de Gaulle
31h 30m
C$ 528
Trip: 15 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 54 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.9
Food
6.4
CDG
YUL
Good 6.6

Pros: Great entertainment but preferred the selection from Montreal to Paris.

Cons: Needed more leg room for such long flight. Especially if you get the aisle seat space under seat is very small in comparison to middle seat space.

CDG
YUL
Excellent 10.0

Pros: Good service!

Cons: One of the flight attendants was rude (young brunette Quebecoise). She really needs a lesson in customer service when she represents a company as reputable as Air Transit.

CDG
YUL
Okay 4.0

Pros: We had a issue at boarding and nobody could help Nobody is in charge, they use this technique to avoid helping anyone. You go from manager to manager and they claim tht the person who could have helped is not here and you can t reach her on the phone either So they didn t help us! Pathetic technique. After the scandal in Ottawa. I am not surprised this airline has such a bad reputation. I don t recommend it. Also blankets and headsets cost 9 dollars each. Thanks for putting strong AC!!!

PUJ
YYZ
Okay 4.0

Pros: direct flight

Cons: like being in a flying school bus only the seats are less comfortable

CDG
YUL
Good 6.6

Cons: After the family and priority boarding, there was absolutely no organization of which rows would be lining up to board the shuttle to the tarmack. My ticket and my boyfriend's ticket also both read as "Unable to board" and with a few clicks on the computer off to the side, we were fine but got no explanation as to why that occured.

Wed, 20 Mar
CDG
Paris Charles de Gaulle
YTZ
Toronto Island
10h 35m
Mon, 1 Apr
YTZ
Toronto Island
CDG
Paris Charles de Gaulle
8h 30m
C$ 532
Trip: 13 days
Overall 0.0 Poor
Based on 0 reviews
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