Daily cleaning, installation of cabin HEPA filters on flights from Ponta Delgada (Açores) to Lisbon
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|January||Best time to beat the crowds (26% less expensive on average)|
|August||Most popular time to fly (25% more expensive on average)|
Average price round-trip
|C$ 125||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 83||or less|
Good deal one-way
|C$ 56||or less|
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Ponta Delgada (Açores) to Lisbon.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Lisbon from Ponta Delgada (Açores) is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Lisbon with an airline and back to Ponta Delgada (Açores) with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Lisbon from Ponta Delgada (Açores) up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Incoming Delayed & outbound delayed 2 hrs as a result"
Pros: "We left on time, east flight"
Pros: "Flight was very good and comfortable."
Cons: "My luggage did not arrive to the final destination."
Cons: "I'm vegetarian and I can't chose the option when I made the checkin"
Pros: "Late night dinner provided and morning snack"
Cons: "The seats are really hard to sit on (no soft at all) and seem to be made for very short people, so not enough leg support. I was glad it wasn't a 9 hour flight."
Cons: "NO Options for vegetarians. main curse and snacks were with meat."
Cons: "Sity no good"
Pros: "The extra leg room in economy. The excellent typical but gourmet Portuguese food, especially the 2 appetizers plus main course."
Cons: "Completely disorganized, delayed for over 12 hours and had to spend the night in the airport. Staff were not helpful and were not pleasant. Food was bad and there was no in flight entertainment. Would never fly with them again."
Pros: "Nice new plane, lie flat beds, great value for the price"
Cons: "Could have a vegetarian option for the flight."
Pros: "There really is nothing I can complain about. The staff was friendly, the seats were comfortable, the entertainment was good, even the food was wonderful. And all for a very reasonable price!"
Cons: "The boarding process was a little confusing, but it wasn't that bad."
Pros: "Wine and sparkling wine were better than anticipated, food was better than average;"
Cons: "I am pretty tall, so would have liked my legroom. Also, my luggage was lost, which is unusual. I had a 3h layover in LIS and did not expect luggage would be lost that easily."
Cons: "Flight was way late."
Pros: "took off on time, landed on time. good job."
Pros: "Very organized and on time. Smooth."
Cons: "Weighed my carry on and the limit was 17lbs, which is not a lot so I ended up having to move things around to get the weight correct."
Pros: "Website, check-in, boarding."
Cons: "Seat pitch"
Pros: "great staff"
Cons: "More food also snacks along the way"
Pros: "Flight was comfortable, food good, attendance excellent"
Cons: "Arrived in New York on American Airlines. No one knew about TAP. Information desk did not know either. Took some time and many question to find out where TAP located. Frustrating."
Pros: "Friendly crew, plane left on time, fast boarding and departure time."
Cons: "Strike in Portugal at security but nothing to do with airline"
Pros: "Boarding process went well. Aircraft was nice up to par with other national airlines. The entertainment system was a little outdated but still worked."
Cons: "Crew just disappears after Takeoff and Serving meals. They take a long time to come when you call them. Food was horrible gave me stomach problems in the air. I had an emergency exit seat which is nice cause I had the extra leg room until some guy seated on the Flight Attendant seat I had in from of me. When I asked why this happened they said he was an airline employee and he was entitle to seat there, so I paid extra for nothing."
Pros: "The crew.. Is the best"
Cons: "Old plane, uncomfortable seats, lack of entertainment"
Cons: "Very poor service after cansellation."
Pros: "The tone of the flight was set in the airport hanger at JFK, when there were no audible announcements over the flight and there was simply a free for all mob trying to get on the plane. The seats were the most uncomfortable I've ever experienced. Everything else was fine."
Cons: "What I didn't like is above. It is my whole review."
Pros: "The very long boarding line moved swiftly."
Cons: "The boarding was late. We spent about a half hour waiting to take off. I don't know how much of this was the airline or the airporr."
Cons: "Flight was delayed"
Cons: "Space between seats is too small. Very uncomfortable trip."
Pros: "fiquei satisfeito"
Pros: "The wine"
Cons: "The entertainment platform was on the fritz the entire flight. Almost all the headphone jacks didn't work or were shorting out. This plane had the two prong headphone connectors so you are forced to use their terrible plastic ones. The legroom for an international flight was terrible, almost the same as Spirit Airlines in their economy class. The food was very bad (dried beef with noodle) and cold by the time I was served."
Pros: "Everyone was courteous & helpful. Customer service was exceptional. Excellent meal."
Cons: "They let us board and then we sat due to in climate weather. Could have known what to do ahead of time due to weather, I.e. Know the alternate route Crew was rude and curt"
Pros: "The crew was charming, the flight was on time, navigation comfortable."
Pros: "The boarding process was smooth and crew was very helpful. The food was delicious!"
Cons: "However, there wasn't a lot of room in my seat once the person in front of me put their seat all the way back (and they left if there for the entire 6 hour flight)."
Cons: "All was good"
Pros: "Planes on time. No problem with the transfer in Lisbon"
Cons: "Space in my seat too tight."
Pros: "Comfort, space, polite and pleasant crew."
Cons: "Nothing. Everything was great."
Pros: "Well organized, clean"
Cons: "Does not apply"
Pros: "that's it"
Pros: "Plane was shiny."
Cons: "No comfort control- hot and uncomfortable for a six hour flight."
Cons: "Delayed flight as usually when you travel with TAP. The juice taste is awful."
Pros: "They gave us nice fluffy red blankets. And a big apology for the flight taking off 20 hours late."
Cons: "The flight took off 20 hours late. The entertainment choices were pretty sparse, and weak. The fish was only so-so."
Pros: "The food was good."
Cons: "The seats were very very close together."
Cons: "Flight was an hour and a half late departing from Boston due to that inconvenience missed our connecting flight to Valencia. Had a 14 hour layover in Portugal instead of 1 hour and 15 minutes."
Pros: "in TAP Portugal - excellent food!!!!"
Cons: "My Boarding card was not valid to go automatically."
Pros: "I love airbuses and the 2x4x2 layout so that was wonderful. Flight was right on time and generally a very easy process"
Cons: "The crew was very unfriendly, throwing things at you. We spilled tea and they just chucked some napkins without asking if we needed any assistance. The televisions also did not work at all throughout the flight"
Pros: "Food was OK and served frequently"
Cons: "The overall travel plan as developed for the TAP flight from Boston to Lisbon with a commuter flight change over in Lisbon to Valencia does not leave ample time to go through customs in Lisbon and allow for commuter boarding at the lower level gates as well. The time allocated was 1 hour and 15 minutes. The scenario played out az follows: TAP left Boston 30 minutes later than scheduled. This delay made it impossible to get through customs and be on board the commuter flight 15 minutes before departure. Bear in mind, on the commuter flights your also lose time by having to be bussed out to the aircraft. We and several others missed our flight to Valencia. TAP placed us on a flight to Bilbao that was scheduled to leave approximately 6 hours later. We then were placed on an Iberia flight from Bilbao to Valencia. Only 1 piece of luggage made it to Valencia. The other 2 pieces of luggage were left behind in Lisbon. It was apparent that even all of the luggage failed to be loaded on the TAP commuter flight for Valencia. We arrived in Valencia approximately 12 hours later than scheduled with only one piece of luggage. We returned to the airport the following afternoon given that our remaining two bags were to arrive after 3:30 PM. The real disappointment here is on our return flight from Valencia to Lisbon, they have cut down the transfer time down from 1 hour and 15 minutes to 1 hour and 5 minutes!! What are they thinking?? If we do not connect in time i.e., our flight leaves late from Valencia, we will obviously arrive late in Lisbon and miss our connection to Boston. Thereafter we will miss our scheduled transport ride back home to Rhode Island. I very much doubt that I will use TAP ever again as a carrier to Europe."
Cons: "Other place in plain then bei reservation"
Cons: "When we got to Madridthings went a little wrong. We were at the Lisbon air port over 2 hours before our flight. The flight was a little under an hour to Madrid. We were in row 18 seats D and E. We walked to Baggage claim and waited with lots of other people on the flight for our bags. I am not sure if the crew was short handed that day. We waited at baggage claim for over an hour for our bags. It appeared to me, I will admit, I could not see, that there was one handler for the bags. He would take and put bags on the belt and then shut it down and move bags on the cart so he could toss um on the belt. It is the longest that I have ever waited for my bags. I think you can see I wasn't all that pleased"
Pros: "The flight was really fast!"
Pros: "The crew were very welcoming and for a low budget airline, the staff were very professional."
Cons: "What let me down was the ryanair ground staff at ponta Delgada airport. I was trying to load up my ticket and the lady at the baggage hall was losing her patience with me a bit, for not printing the ticket out. Also I was charged €40 to check my bag in as I thought I already checked it in online, before I came over here. It's a sad way to end this trip, as its a beautiful island."
Pros: "Nothing. I never took a flight so bad in my life."
Cons: "They could have another line to the people that couldn’t make check-in online, but they prefere to charge you a amount of $55,00 euros. Me and my husband tried to do the check-in online but the system was out off service and than when we tried again, 2 hour before departure, it was no possible"
Pros: "The only good thing was it was a direct flight."
Cons: "Short version: Avoid Ryanair like you would avoid Herpes. I paid for baggage but got charged again. Desk agent was rude. There was no information provided about what gate or where the gate was. I paid for fast track security and didn't get it. It only got worse from there. Never ever fly Ryanair!"
Cons: "Communication, comfort, customer service, timeliness"
Pros: "The Low price of the tickets."
Cons: "The flight was a bit delayed. Upon check in, I was charged 20€ for one small luggage that I had whereas I am suppose to be entitled to 1 free hand carry luggage. Many passengers were surprised and upset including me. I will NOT be booking a flight with Ryanair anymore!"
Pros: "Cheap flight"
Cons: "Less time in the boarding line and less interruptions to sell things."
Cons: "the heat in the cabin was unbearable"
Pros: "Being on time and the comfort in the exit row was excellent"
Cons: "Penning of passengers before and after flight. Continuous sales pitches from crew. Aisle always busy."
Pros: "The price"
Cons: "Confusing baggage policy. You are told to take your bag to the gate where it will be taken and put in the hold. It is not made clear that this bag must go through security with you and therefore cannot contain liquids. We had to jettison a lot of toiletries. When we got to the gate we were allowed to take the bags on anyway. What is the point of this?"
Cons: "I paid for my seats and the ask me to change next to the emergency door, something that i would never choose."
Pros: "My own boarding was went ok"
Cons: "What was the most annoying part of the whole experience was the fact that they were other passangers on there school trip. Yes they are just still kids, but from the very start of them boarding, thats when everything just went downhill. The kids was just screaming, shouting, and sprinting into there sits. Even after being told to quite and calm down, all them were still screaming and shouting at the top of there vioces throughtout and non-stop for the whole flight (even after landing and getting into the bus). The worst fact of all is that, there was just far too many of them for everyone to handle (by the flight crew, and the trachers). It was also the first thing in the morning so it’s not like everyone would most likely be well rested already."
Pros: "The captain and fly was nice. Just it is hapenned someone feeld seek and we was weiting for emergency. Our fly was latte 1htoour 50 minutes"
Cons: "Additionnal for our fly was late 1hour 50 min we need waiting for the baggage 30 min. When i made check-in i got 2 different seet in difgerent line farroway and lot of another people same me. Mother in lane 21 the son line 9 .Sorry for my English."
Pros: "Good flight with no turbulence. Checked luggage came out fast."
Cons: "They never gave me a printed boarding pass when I checked in and then once boarding the actual plane outside of WiFi range they made a big deal about not being able to show them a boarding pass. I had already shown two people before. If they needed to see it before boarding the plane then they should mandatorily give you a printed pass."
Pros: "Nothing! Terrible airline and so inefficient"
Cons: "Waited over an hour to board while we stood in line for this ! Stayed an additional 45 mins after landing for our luggage to drop. Horrible horrible airline"
Pros: "Ship flight"
Cons: "Flight was delay, and I don't see crew doing the best to make the people confortable. Or happy to flight"
Cons: "Always delayed and poor services"
Cons: "1156.64 When we arrived at the airport the clerk at the desk would not look up from her computer to help us, we went to the window and she continued to refuse to check us in. When we handed her our passports she bluntly stated that it was too late to check in because it was 10:00 and the cutoff was 9:55. We asked if she could make an exception due to our issues with transportation or if she was able to help us rebook a flight and she said no. We had already paid for this flight and had checked in baggage and paid separately for the two bags and she told us there were no Ryan air flights for our destination. We promptly rebooked with another airline at a separate airport and consequently had to pay for another form of transportation to the airport as well as a new flight and another two checked pieces of baggage. I have traveled all over Europe, the US, Canada, Central America etc. and never in my years of travel have I felt so belittled and disrespected especially considering I was a paying, respectful and loyal customer. It goes without saying I will never use this airline again and will be strongly recommending other airlines to friends and family."
Pros: "Standard Ryanair flight. Usual boarding etc. No problems."
Cons: "Being split all over the aircraft because we refuse to give in to Ryanair extortion to squeeze more money out of us. Clearly would have been able to seat us all together. Won't buy another coffee or food until this policy changes."
Cons: "Their website is difficult to navigate, if you are overseas and do not have access to a printer, they will charge 15 Euros to print your boarding pass at the airport. The seats cannot be reclined. It is not inexpensive, as they will make you believe, a charge of 40 euros per checked baggage.... you are better off taking a regular airline, sometimes."
Pros: "Fast boarding. I exchanged place with a stranger with no problem ."
Cons: "There's not a lot of space for your legs but that's an airplane problem and not really ryanair only. They took off the little basket space from the seat in front of you so you have nowhere to put away your stuff which is very annoying. You have ton pay for everything on board, absolutely nothing is free and it's ridiculously expensive."
Cons: "They took my carry on away and then we had to wait for all of the bags to come through. Not fair"
Cons: "Everything about this experience was terrible. They charge you for bags that will clearly fit in the overhead bin and under your seat. None of the boarding crew communicated with each other, so even though two members approved the size of my bag, the woman checking boarding passes didn't believe them, so she kicked me out of line and I had to pay anyway. They even sell scratch tickets to passengers on the plane, how cheap and sleezy can an airline get??"
Pros: "Flight itself was pretty standard and cabin crew were very friendly."
Cons: "I've never met a more unprofessional individual in any line of work than the Ryanair gate agent boarding our flight in Rome. She was extremely rude to everyone and even berated several passengers, including those who didn't speak English. Multiple passengers who witnessed this asked for her name so that they could report her to the airline... she refused to give it. Such conduct should not be tolerated by any company, but is especially poor form for one like an airline in the customer service business. I'll make every effort to avoid Ryanair in the future just because of her."
Pros: "Affordable price"
Cons: "Always i have to check in my carry on because "the overhead bins are full already". Later I realize this isnt true. No leg space. No reclining seat. They even charge you for water. Almost always departs late."
Pros: "On time."
Cons: "Pouches in seat in front of you would be nice. Would also be nice if they would assign seats together for people travelling together."
Cons: "Consider taking another airline at CDG IF 50$ more expensive. Will be worth it"
Pros: "Flight was good."
Cons: "Boarding area was completely full with no where to sit because there wasn't enough seats for the amount of people."
Cons: "So many hidden fees. Boarding was very unorganized. In fact, the entire flight was unorganized and uncomfortable. I would never fly RyanAir again!"
Pros: "The one flight attendant was nice and apologized for the behavior of others."
Cons: "The check in crew forced me to check a bag that I was able to put under my seat on a previous Ryan air flight two days before this trip. They would not even let me talk to cabin crew to see if there was room. I eventually took out all my valuable belongings and brought them with me onto the plane. After having a very rude interaction with two different people. One even said "don't tell me how to do my job." Then when I got on the plane there was plenty of room for my backpack. The floor was incredibly dirty with chips on all over the ground. We then sat on the tarmac for half an hour. I could not believe how rude the check in crew was, they would not even listen to me explain that I had put the exact same backpack under my seat two days ago. Completely absurd."
Pros: "How helpful they were"
Cons: "Baaaaa they treat you like sheeple. And they try to sell you perfume and cosmetics like it's an Armenian used electronics store. Yuck."
Pros: "It was in time."
Pros: "Smooth flight."
Pros: "Not much"
Cons: "Just about everything."
Cons: "More than 4h late. First and Last time on raynair"
Pros: "Cheap before extras. I think I'd rather pay more for better quality airline."
Cons: "I've had three flights with Ryan Air this week and every one has been so unorganized and stressful. The boarding process is slow, and a lot of getting in line and standing for long periods of time. Even with open seats they don't boom groups together (when they book at same time). I assume to get more money to switch but this just leads to masses of people trying to swap seatings during boarding. The landings on all three were rough, I fly a lot and have never had an issue and these landings were concerning. One they came into fast and had to pull up quickly to avoid landing."
Cons: "Ryanair is a cheap airline so not much can be expected."
Pros: "On time"
Cons: "Had to pay for the garment bag. Not too friendly flight attendants."
Pros: "They wouldn't let me get my boarding pass 1 hour before my flight because they said I was late. Absurd. Poor customer service. Not professional at all."
Cons: "Plain had technical issues so we waited for 45' standing up outside in the cold until they got us back inside and wait another hour for a new plain to come,"
Cons: "We have been here 2 weeks and bought lots of things here in Portugal, we were overweight, had to pay extra! Most baggage was carryon on the entire flight, maybe some leeway for supporting the economy since we had to pay for the baggage to be put on."
Pros: "All went well,enjoyed every moment,thank-you too the crew and our save flight with Ryanair"
Pros: "That it will be the last time we fly RyanAir. Theur motto low vist simple isca joke only if u have no luggage and do mot eat. Everything is nickle dime even pay forcacdrink of water. Even though purchased priorityvboarding and wheel chair assist, we were coerced to check our rollers and the chair assist was late and deplorable! The crew spends more time hawking food duty free and lotto and does not even collect waste. No flight info at gate. Aisle passenger allowed to have a bag that did not fit underr seat between his legs whole flight in controvention to safety rules!"
Pros: "Late. 5 hours late. No one give us a excuse."
Cons: "I checked in online or so I thought and when I got to the airport they charged us 45pounds a piece nearly $200 simply to check-in. I qualify as an experience flier (likely 1600-1700 flights) over my career. While $200 doesn't ruin our vacation it was clearly theft. Services theft."
Pros: "Nothing. RyanAir is the worst airline in the world!"
Cons: "My friend's GoPro was stolen out of her luggage after she checked it in with RyanAir"
Cons: "Will never fly Ryanair again. Pre-boarding crew were rude and demeaning to passengers. They were literally making people pull their items including clothes onto the ground to see if their carry on met the required measurement and watched as people struggled. They have ridiculous hidden fees for everything and constantly try to sell you items on plane."
Cons: "I needed to pay € 50 for a bag, which everywhere else was accepted as Carry-on, and I even bought it for this reason. Boarding manager was very rood about it, didn't offer to check this bag in( which would cost me $40)"
Pros: "Crew is wonderful. Very efficient boarding utilizing both front and rear doors of the aircraft"
Cons: "Food was sub par. Older plane without tv screens"
Cons: "Expect major delays"
Cons: "5 hrs delay and missed all connecting flights. Airline initially rescheduled flight 2 days later. Called Kayak and got no support. Kayak agent told us to keep pushing the airline. After 2 hrs of "working" with the airline, we were able to fly into Madrid the following day. Had to spend extra money for hotel room and car rental in Madrid because our final destination was Sevilla. Will never work with Azores or Kayak again. BTW, did we mention that while "working" with Azores to reschedule flight, we were booked to fly into an island off of Africa. Luckily, we followed up online with the changed itinerary."
Cons: "They kicked me off a flight 12 hours before departure, after booking months in advance, because they overbooked. No refund."
Pros: "Did not like anything about this airline!"
Cons: "The flight took off 2 hours late. There wasn't enough food for all the passengers on the flight. The flight attendants looked miserable, but were trying their best given the circumstances. The airplane was outdated, the seats not comfortable, and no in flight entertainment. SATA/Air Azores has a monopoly on the flights in and out of the Azores to the USA and no other airlines are allowed to flight that route. They should be ashamed of themselves by the way they run this airline and treat the passengers."
Cons: "Currently sitting waiting for gate."
Pros: "The price was right. All pre-flight personnel were very helpful and friendly. The flight was short and did exactly what it was intended to do."
Cons: "Don't expect any entertainment or decent amount of room. They cram you on and off you go. Worth it for me ..."
Cons: "The flight was delayed as usual. First class was very mediocre. There was no inflight movie, tv or music. First class doesn't feel like a first class flight."
Pros: "Everything was smooth and comfortable"
Cons: "There is no in- flight entertainment."
Pros: "Nothing, the poorest of the poor and N empathy whatsoever"
Cons: "They canceled my flight because of too few passengers and than rushed all the passengers on an earlier flight. I was driving from Philly and of course couldn't make the flight that was bumped up three hour early. Than they have the balls to accuse me of being late and thus a no show. I have many witnesses that prove I was there on time. But no reschedule for me unless I pay a 1000 usd. I will sue these bastards with a passion. To an extend they have never seen. Not only a refund but loss of business as well"
Pros: "Delayed 4 hrs; boarding agent couldn't give any details (meanwhile me kids are screaming); seats were narrow and I couldn't lift the armrest up out of the way. Food was terrible. No entertainment visible from our seats and the headphones didn't work. Flight from BOS was much of the same. NEVER FLYING SATA AGAIN!"
Pros: "crew was nice and attentive. food wasn't too bad. seats were of decent size."
Cons: "very outdated- no inflight entertainment. interior felt old and used so slightly uncomfortable."
Pros: "Crew was professional. Flight was on time. Food was decent and seats were comfortable."
Cons: "Long flight for no entertainment. We were fine with kindles, without would have been a long boring flight."
Pros: "the crew were nice and the food was free"
Cons: "Because we didn't get the required boarding passes in Barcelona (and didn't know we needed them) when we got to the Azores we had to run around through additional passport control, to the ticket desk because the gate agent had no means of issuing a boarding pass, back through security, through more passport control. Stupid. The plane itself was really uncomfortable, and being stuck in the tiny seats surrounded by screaming children, with no wifi or in-flight entertainment was torture."
Cons: "Service. Food. And the return was worse - they cancelled two consecutive flights with no notice, causing us to stay three extra days, incur connection fees, other costs, and they could care less. Wound up flying to Lisbon on Ryanair. SATA says no refund. Worst airline in the world. We would never go back to Azores, thanks to them."
Cons: "We were delayed again"
Pros: "Another AWESOME crew doing everything they can to assure passenger satisfaction!!"
Cons: "CRAMPED and miserable - smallest pitch in the air in the airbus 310! Cabin felt overpressurized and extremely loud."
Pros: "Excellent and efficient flight crew."
Cons: "Same meal as previous flight."
Cons: "See above comments"
Pros: "Mostly lovely crew"
Cons: "2 hours on tarmac before taking off, no water or bathrooms then, 1/2 hour on tarmac when landed, when plane reeked of gas. Woman in front of me had chair armrest fall off"
Pros: "Asked for emergency seat, so space was not a problem. Temperature was cool. Seat uncomfortable."
Pros: "The crew on the plane were pleasant and helpful. We landed safely."
Cons: "- The one hour delay from Boston to Delgada one week earlier - The FOUR hour delay from Delgada on 6/21/17 - The personnel at the airport were not very helpful in communicating why the flight was late, nor what the accurate time for the next flight would occur - The fact that NO ONE apologized for this tremendous inconvenience until we landed in Boston and ONE flight attendant said "sorry for the delay"...... - The fact that there was NO attempt to make this delay right...... - Unfortunately, your online presence is horrible and will get worse because of this. Eight hours of actual round-trip flight time should not have to come with 5 hours of delays! Especially since it was perfect weather throughout! Very very disappointed in the entire trip."
Pros: "Free food and drinks."
Cons: "Flight delayed and we got no information about why. Few updates and bad communication in general. Faced same problems on way to Sao Miguel - only that trio was delayed almost 20 hours. Will avoid that airline in the future if possible."
Pros: "Free food and beer"
Cons: "3 hour delay and sizee of seats - SMALL pitch!"
Cons: "Flight was three hours late, missed connecting flight, staff was poorly organized and kept shifting gates, "business class was nothing more than a wider seat - food and service no better than in economy."
Pros: "the crew is nice"
Pros: "The crew was very friendly and boarding was pretty fast"
Cons: "No tvs for movies. To much drink were offered and a guy next to be got drunk and then was acting inappropriate"
Pros: "The flight crew was absolutely wonderful and very helpful with our 3-year-old son. He keeps asking to go on plane again because of how attentive they were and made his trip very enjoyable."
Cons: "No entertainment at all. The seats could have more recline as it was an overnight flight and nearly impossible to sleep. The trays for business class are so close that it is awkward and uncomfortable to use."
Pros: "Had two seats to myself. Hot breakfast."
Cons: "The airport in Lisbon was terrible. Got bussed 20 minutes to get to terminal and had to wait 2 hours in line to get through passport line. Could not find my bag, finally found it in a heap to the side. My friend traveling Air Canada had no trouble same day same time."
Pros: "The crew is very friendly and helpful."
Cons: "They crammed way too many seats into the planes; it's really awful if it's a full flight, and if you're claustrophobic or prefer space around you, forget it! When the guy in front of me reclined his seat, his head was practically in my lap. Some tray tables were broken. The planes seem old. But it's the only airline that flies to the Azores from the U.S., I believe, so this is the only option. They also very slow, and we left late to and from the Azores."
Cons: "Was too tired and worn out to really care after the long delay. Won't fly this airline again."
Cons: "The delay of over 12 hours was terrible. I'm sure most people will complain as everyone was furious. The staff didn't provide any guidance towards what the problem was or how long we could be waiting. Their communications were guesses at best."
Pros: "Nothing. We didn't take this flight because of the SATA airline strike which left us stuck in Ponta Felgada for 2 days."
Cons: "We were majorly inconvenienced when finding out our flight was delayed, then cancelled completely, the. It happened again the next day. Lost 2 days of our trip whih were supposed to be in Lisbon. We found a Ryanair flight to Porto just to get to the mainland. What a nightmare. Never flying with Azores/SATA again!!"
Pros: "Happy for the incoming Barcelona passengers to make this flight. Ticket agent told us how to snag a couple of free seats, once everyone on board, so we could stretch out for 5 hr. flight. They serve brewed tea!"
Cons: "One hour late departing made for an extra long day of traveling. Be prepared for boarding a bus at gate to get to plane."
Pros: "Food improved from our first overnight experience"
Cons: "No entertainment, some crew members wee rude and messy (spilling food/drink and unapologetic) where others were exceptional. Limited places to sit in between flights at gate (had to depart plane and reload even though we had same exact plane/seats)"
Pros: "Our flight left on time and arrived 45 minutes early. The crew was good and the meal served was okay. I think BOS (and Providence in the summer) are the only non-stop flights to the Azores, so that is convenience. Flight cost was fine."
Cons: "Seats are crammed in to the max. Fine if you have extraordinarily short legs. No entertainment. Main cabin screen was off the entire flight."
Pros: "It was a economical flight. The food was pretty good as well."
Cons: "We had changes to pretty much every leg of our flights. One was delayed by 2.5 hours. I understand that flights get delayed but they hardly gave us any information as to what was going on. The flight was pretty smooth but the flight attendants didn't seem interested in our comfort. They weren't rude but they weren't pleasant either. I guess I'm used to a different style of service that I did not receive on Azores."
Pros: "On time flight , friendly service overall all great"
Pros: "Everything ok"
Pros: "Price, friendly crew"
Cons: "jammed in and not too comfy seats"
Pros: "We got home alive. It was the first on time flight we had during of 4 flights with Azores air."
Cons: "Seats literally had duct tape on them. Food was atrocious. They only entertainment was the old two prone headphones and 8 looping crackly audio stations. On a calm day landing in in boston we set down one side of the rear landing gear, then the other, and squiggled down the runway. As the pilot didn't touch down early enough on the runway he had to really jam on the brakes. It was greeted with a round of applause because landing alive with azores air seems to be worthy of applause by the regulars... Least legroom of any airline. Bathroom was disgusting after 2 hr. Toilet paper was seemingly wadded up and stuck back into the dispenser. Nobody ever got new paper. Ran out of paper towels as well..."
Pros: "Large comfy seats."
Cons: "Among the drawbacks, long immigration lines in LIS, despite the opportunity to go thru immigration in the Azores - lost opportunity for the airline to market its efficiency and convenience."
Pros: "Earlier TAP flight was late and caused me to miss my connecting flights. I will try hard never to fly with TAP again."
Cons: "Flight was cancelled because TAP flight was 2 hours late in picking me up."
Pros: "Friendly crew, flight was comfortable enough"
Cons: "No entertainment or choice in meals"
Pros: "Friendly crew"
Pros: "The food was good. I enjoyed the flight. Though I've felt that I received less than I usually do from international flights but maybe just because this was shorter. No extra bull you don't need like an over night bag (that I've been given on other airlines for over night flights) but if you're expecting it, it may be a bit of a let down. My flight was just under 6 hours so maybe it's too short for that. They served a meal and a half. A full dinner, dessert and appetizer with wine. A muffin with coffee for breakfast. The dinner was surprisingly great. I actually really loved it. The muffin was just a plain blueberry muffin purchased from the store. Just a quick half meal before leaving."
Cons: "Well I had planned to go take a course in Porto which was the whole reason I bought this flight. I missed everything i came here for because of it. They reimbursed people and put people up in hotels, but not me. My trip was ruined essentially due to the cancellation of my first flight but the flight itself, when it did go, was good."
Pros: "Friendly crew, clean plane, on time, overall great experience."
Cons: "The entertainment system in the A330 did not work."
Cons: "You need a better boarding system. People stand in lline forever for no good reason."
Pros: "Crew was nice."
Cons: "They lost my luggage including half of the other passengers' luggage. What's worse is mine was a carry on but the check in lady in Lisbon insisted I check in my backpack. I had a flight in the morning and I was left without a new pair of clothes to change in. This has been the absolute worse! I've asked them to ship my luggage and expedite it and, ofcourse, they have some excuse. Doesn't help that they can't even tell me WHERE my luggage is at"
Airlines flying from Ponta Delgada (Açores) to Lisbon have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Ponta Delgada (Açores) to Lisbon
Masks required on board, masks provided on flights from Ponta Delgada (Açores) to Lisbon
Social distancing seating
Middle seats unavailable to book on flights from Ponta Delgada (Açores) to Lisbon
Testing for antibodies, testing for symptoms for flights from Ponta Delgada (Açores) to Lisbon
Waiving of change fees. Search flexible flights from Ponta Delgada (Açores) to Lisbon