SAP - YUL
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SAP — YUL
9 Dec — 16 Dec1
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1 adult
Economy
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Fri 9/12
Fri 16/12
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Good to know
Low season | February |
|---|---|
High season | July |
Cheapest flight | C$ 318 |
Average price round-trip | C$ 791 |
Good deal round-trip | C$ 1,250 |
Good deal one-way | C$ 389 |
Best time to beat the crowds (35% less expensive on average)
Most popular time to fly (34% more expensive on average)
Flight from San Pedro Sula Ramon Villeda to Montreal Pierre Elliott Trudeau Intl
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Top tips for finding a cheap flight out of San Pedro Sula
- Looking for a cheap flight? 25% of our users found flights on this route for C$ 389 or less one-way and C$ 1,250 or less round-trip.
- High season is considered to be June, July and August. The cheapest month to fly is February.
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Top 5 airlines serving San Pedro Sula Ramon Villeda to Montreal Pierre Elliott Trudeau Intl
Scores according to KAYAK customer reviews7.9
DeltaOverall score based on 31907 reviews
8.1Boarding
7.8Comfort
8.5Crew
7.8Entertainment
7.5Food
Nice brand new plane for a short hop flight!
Less seats more room.
Lorraine the stewardess on my flight was the worst ever. It seemed like I paid for a Delta ticket, but Lorraine provided Spirit Airlines level service. Please do better.
San Francisco worst airport I've ever been in to navigate. Almost missed my connection trying to figure out which gate I needed and how to get to it.
Comfortable seating and very smooth service.
Good flight, good service
The Wi-Fi was pretty average and difficult to access. Easy to sign in but getting anything to load was a whole other pain in the A—
The flight was delayed for over an hour while they tried to find a crew for the flight. The flight crew that eventually showed up were friendly and did a good job. However, getting in at 1:00AM meant that the airport was mostly closed when we arrived.
Pros: "quick easy flight"
Cons: "sockets to charge electronics"
Pros: "Comfort+ seats are affordable and give me the leg room I need as a 6'3" adult."
Cons: "Seems like Delta provided free upgrades to families with small children in Comfort+. This impacts the flight comfort for us paying customers. Recommend readdressing this policy and not placing small crying children in Comfort+ for free."
Cons: "Nothing"
Cons: "being on time"
Pros: "we could not get a seat until we arrived at the airport."
Pros: "This is a delayed flight after having my flight to the previous night delayed to the extent that I could not take it and make my connecting flight out of Minneapolis."
Cons: "This is a delayed flight after having my flight to the previous night delayed to the extent that I could not take it and make my connecting flight out of Minneapolis."
Pros: "N/A"
Cons: "N/A"
Cons: "Food. Phone charging at seat, entertainment screen."
Cons: "Everything was great"
Cons: "Slow WiFi"
Pros: "I had a very comfortable seat, it was a very good experience overall."
Cons: "Unfortunately had flights delayed which forced me to arrive home much later than originally planned."
Pros: "Excellent cabin crew!"
Cons: "Boarding on time and announcing changes to the bowrding schedule instead of leaving customers guessing."
Pros: "Nothing."
Cons: "Everything. Flight got delayed, luggage was sent before i boarded the plane. Terrible service of Delta. Never again using Delta or going to Atlanta. Wasted two days already from my vacation..."
Pros: "On time"
Cons: "Not enough entertainment. Movies and TV series are old. There was a crew member when I came on board that was a bit rude and sarcastic."
Pros: "Easy and quick"
Cons: "No complaints"
Pros: "The flight was fine"
Cons: "Delta does not transfer your luggage in Canada even if they say they do. It will not make it to your final destination"
Pros: "There was a medical emergency and the crew responded quickly and asked for onboard medical personnels. Wi-Fi was fast."
Cons: "Lack of snacks."
Pros: "Speedy boarding and deplaning."
Cons: "The gate agent appeared annoyed when I requested a seat change a couple of hours prior to boarding. She didn’t offer assistance or an explanation. Just looked at me like ‘ in your dreams’. And flight attendants should really practice smiling more. Snacks offered on 5.5 hour flight we’re pretty pathetic."
Cons: "The flight attendants weee rude, and no bar service"
Pros: "20 minutes ahead of schedule"
Pros: "After flight was cancelled, rebooking was easy and quick on the app."
Cons: "Flight was cancelled. flight attendants were grumpy. One of the tightest seats I've flown in economy. No room in overheads so I had to stuff my winter coat between my legs with my backpack under the seat in front of me. Was basically wedged into the seat with my stuff."
Pros: "Great service throughout. Friendly attendants and easy boarding/deboarding processes. Would fly international with them again in a heart beat."
Pros: "it was easy to navigate ."
Cons: "The flight left three hours late while the crew was waiting for an oxygen tank to arrive. We were boarded onto the plane after it was nearly an hour and a half late, then waited in out cramped seats for another hour and a half as we continued to wait for the same piece of equipment. At one point a Delta employee announced over the plane's PA system that we'd be getting vouchers to compensate us for this absurd delay, but there was no explanation of how to claim those vouchers."
Cons: "I was seated in first class, and due to some catering mix-up, no meal was served. I was given a banana and crackers which was very disappointing since I hadn't eaten in 8 hours and was starving. No on board entertainment whatsoever."
Pros: "Nothing."
Cons: "Flight attendant late arriving to his job causing a 30 minute delay in boarding. Desk staff at airport seemed more interested in their own conversations than helping passengers . Fight attendants seemed uninterested in their jobs and lacked warmth. 45 minutes late arriving in Kansas City no announcements from captain"
Cons: "Very uncomfortable seats Oddly shaped overhead bins, unable to put standard sized bags overhead, meanwhile they fit in planes of other major airline companies such as American Airlines. No food options, only sweet biscuit which contains soy and milk."
Cons: "The flight was delay for 3 hours and they only give us chips and water. They didn't explain well what was the problem. The plane was dirty inside and the seats werent comfortable at all, the plane was making weird noises. There is no window in the 11A Window Seat. Really really bad service at all."
Pros: "Plane was clean, attendants were friendly, and food was fine."
Cons: "I had a flight from Detroit to Montreal. Tried to check in and DTW was not a choice on the westjet website and so I physically could not check in. I realized the flight was technically operated not by WestJet, but Gojet. Went to Gojet's website and was told that Delta took care of all of their ticketing and such. Went to Delta's website, entered my ticket number and card number but I was not in the system as I was given all WestJet info (not Delta's). Luckily the baggage check in people figured it all out."
Pros: "Food was best in a long time. Steak salad was excellent, as was the little chocolate mousse."
Pros: "Clean plan and efficient boarding procedure."
Cons: "Horrible delay. Took off almost two hours post originally scheduled time."
Cons: "Flight was delayed for very 4 hrs sat in plane for 2.5 of those. Flight was delayed dye to strike in Barcelona. But replacement plane had fueling problems delaying the flight another 2 hours"
Pros: "Nothing"
Cons: "I could not check in on the kiosk and I had to go to two agents before they could find my reservation. The lines were extremely long and the customer service was poor."
Pros: "Comfortable seating and roomy"
Cons: "Nothing"
Cons: "cramped in economy class"
Cons: "Three hours late leaving Paris. Missed our connecting flight to saint louis. Not much help from Delta."
Cons: "Almost everything"
Pros: "Plane was clean, staff helpful"
Pros: "Crew professional and courteous"
Cons: "5 flights cancelled, poor communication, total chaos in rebooking, lines 5 hrs long to get rebooked."
Cons: "Delayed 3 hrs missed connecting flight waited 3 hrs for next one"
Pros: "Excellent crew. Better drinks in comfort plus BUT NO SCOTCH!! Bummer."
Cons: "Seats are NOT comfortable even in special comfort plus ( too thin)."
Very Good trío and safe
The entertainment was a bit limited considering how long of a flight we had. The crew was excellent
Cons: "A bigger plane"
Cons: "The turbulence was really bad ! I couldn’t sleep at all !"
Cons: "Very good"
Cons: "Some passengers bring two or more big carry ons and the airline should police its own rules better."
Pros: "Better entertaining sistem"
Cons: "Crew wasn’t very serviceful"
Pros: "super friendly crew and excellent service"
Cons: "seats that go fully flat in business class"
Pros: "The crew it was really nice and the seat too."
Cons: "The food, I was in the las seat, and I get the last thing for food and it taste really bad, and the fact the plane don't have for charges."
Pros: "Amazing Crew."
Pros: "Puntualidad"
Cons: "Todo muy bien."
Cons: "I had a three hour delay because of a maintenance problem with the aircraft. As a result I missed a connection to São Luis de Marañon and had to spend on a Hotel and a few to change the flight."
Pros: "Attention"
Cons: "Avoid lose time boarding"
Pros: "crew was great"
Cons: "inflight entertainment was sorely lacking"
Pros: "Si me gusto el servicio en general"
Cons: "Don’t feed us breakfast 1 hour into a international flight at 3 AM. Wait until it gets closer to landing."
Pros: "The crew was amazing."
Cons: "The seats are uncomfortable for long flights."
Pros: "Na"
Cons: "Na"
Pros: "so I can't really speak on experiences of flying but this was as great and easy experience. The staff was very accommodating and understanding. I am more than willing to fly with them again!"
Cons: "Nothing, everything was great!"
Pros: "Great flight and boarding was alright. Food was tasty and the fact they even have food is cool."
Cons: "Massive lines to check in and they lost one of our luggage. Ground staff was really poor."
Pros: "Movies"
Cons: "They completely damaged my luggage bags, so much for paying to check in to have it returned broken, thorn and without wheels. I want a reimbursement for the ticket or the cost of 2 new suitcases."
Cons: "Did not receive any service"
Pros: "everything is so very good"
Pros: "Outstanding service, good timing, and courteous flight attendants."
Cons: "Everything"
Cons: "The A/C it's very cold, and I asled for a blanket and they did not have one."
Pros: "Crew"
Cons: "Seats"
Pros: "the crew wAS very nice, the plane was very clean"
Cons: "the only nice thing to say about the food is that it was so bad i was happy there was so little and i didn't have to waste much. i went through hopes, including a fifteen minute phone call, to get the seat i wanted only to be assigned an awful seat in the back. one movie on a seven hour flight. lots of promos though. it is not a very good airline."
Pros: "Everything was wonderful. Thanks for the great service."
Pros: "everything was great,"
Cons: "me Gustó que habia opción de comida vegetariana y demás de ello son muy atentos con todo. El vuelo estuvo puntual y todo el personal amable"
Pros: "n/a"
Cons: "select a seat when you buy your ticket, and make sure you checkin and get your boarding pass as soon as possible."
Cons: "Check in for baggage took forever with one person especially knowing that there is a 2 hour queue for customs. Many were on the line on customs and can see the gate but crew would not do anything. The whole process upon arriving to airport to boarding gate took about 4 hours."
Pros: "The entertainment system was the best I’ve seen, with the largest screen and with USB ports and the media content was the latest."
Cons: "The boarding process was very disorganized without clear signage."
Pros: "Todo excelente"
Cons: "Nada"
Pros: "I have not flown on such a nice well organized airline like Copa! And they actually serve really good food."
Cons: "The service and food."
Pros: "Flight attendants were nice and friendly."
Pros: "Fast boarding"
Cons: "It was cold / had to ask for water and got declined because only one serving. No entertainment"
Pros: "muy poco volar en copas"
Cons: "en la aereolinia me dañaron una maleta y la otra aun no me la han entregado."
Pros: "Food was good"
Cons: "Friendly crew"
Cons: "TERRIBLE. Never had a worse flying experience. Was told at the first leg of the trip that there were 2 open seats on this flight but they would not reserve one for me. Mind you I booked this flight several months ago and somehow my seat got taken away from me because copa overbooked yet again. Worst customer service of all time. Was traveling with a group of 7 girls and got left behind in Panama because Copa took my seat away. Had to sit at the Panama airport for over 10 hours waiting for the next flight and arrive home at midnight. Copa would not allow access to a lounge or hotel even though they initially offered it when they said how they would take care of me if they couldn't get my seat back. Disgusted by how this airline operates."
Pros: "Quick board and deboard and the breakfast was OK"
Cons: "Flight was almost 5 hours long and we weren't allowed to bring beverages on the plane from the Panama airport (which was kind of nuts in my opinion, since I'd just gotten off another plane and had already gone through security); the flight crew only distributed beverages once. I've taken 3 hour flights where the beverage cart has gone up and down the aisle twice! I was really thirsty by the time I got off the plane, and then by the time I got through customs, it had been like 6 hours since I last had anything to drink!! They really should have offered customers AT LEAST water at some point later in the flight."
Pros: "Food, attention, kindness"
Pros: "Check in folks in Panama"
Cons: "My stroller was lost while I was traveling to Panama and entire trip I was without stroller. No food was given to me as there are no vegetarian options. When I called 24 hours in advance, they say it is too late. Crew not very friendly. Overall not good experience and was Totally disappointed on my first trip with COPA."
Pros: "Service on the leg to Panama City was great, but the flight was delayed about one hour in departure"
Cons: "Because of the delay leaving JFK, I missed my connection to Santiago and had to take a later fligjt in Economy and only received a $400 voucher"
Pros: "The service, the extras such as free baggage, meals, drinks, entertainment. Excellent airlines. We fly you even when it is out if the way. Any chance possible to Central America. Thank you, don't change"
Pros: "Everything from boarding to landing"
Cons: "BAD THINGS: the people in the check in counter! They need more training about: how to treat well amd with respect to people who they do not know anything about!!"
Pros: "Service is good and food is fine"
Cons: "Not happy with the lack of tv screens and movies."
Pros: "They were not as friendly as the LA crew but still enjoyed the flight."
Cons: "Flight Network after several emails in a foreign country we attempted to change the flight to a different day and not until a few days before the flight they told us it would $400/person. Not impressed with Flight Network and will NEVER book with them again."
Pros: "Customer service for COPA was marvelous. They even made sure our niece flying in from Texas sat with us and the boarding pass and luggage area were super people."
Cons: "Plane was uncomfortable... no personal TV... very tough if you travel with children"
Pros: "The flight was delayed 3 hours without an explanation"
All good
Great Service, Easy pice no major issues and the flight was a smooth ride
EVERYTHING WAS VERY GOOD
Pros: "La experiencia en general fue buena"
Cons: "El sistema de facturación. Me dijo la aerolínea que Kayak pago con moneda rusa, entonces no podrían entregar un comprobante fiscal (CFDI)"
Pros: "I was very comfortable."
Cons: "Not the fault of Aeromexico but making the connection in Me4xico City was difficult. Airport employees kept sending me in different incorrect directions."
Pros: "To fligh with Aeromexico is always a wonderful experience. The crew super helpful and friendly. Seats very comfortable and entertainment excellent."
Pros: "Inflight meal is a rarity these days, two free alcoholic drinks and coffee are a bonus"
Cons: "InFlight entertainment was old school TV. Seats very tight."
Pros: "The seat"
Cons: "The food"
Pros: "Even for such a short flight we had screens for entertainment and the people in charge were super nice."
Cons: "I love to travel with Aeromexico. I'll never change anything."
Pros: "On time service and great rates."
Cons: "Better food and more room. Cramped and tight seems. Like your jammed into a can."
Pros: "The crew was fine. I did not like the seats, we could not be comfortable."
Cons: "I already had my seats numbers but when we checked in they changed them. They were not comfortable at all, because I have 2 little girls, they could not lied down to be more comfortable."
Pros: "Free entertainment"
Cons: "Both flights were delayed"
Cons: "Online checking doesn’t work? And you won’t know that until you’ve wasted 20 minutes going round and round...."
Pros: "The crew was amazing. Made my mom feel welcomed and special."
Pros: "Crew very attentive"
Pros: "Wifi on bord, staff"
Pros: "In time"
Cons: "Seats are horrible, not ergonomic at all"
Pros: "The cabin was kept quiet, dark and orderly for the night flight."
Cons: "Same as above. The seat in economy is truly an endurance test. No way to go to sleep."
Cons: "Terrible flight, food was horrible! entertainment has not changes for the past 3 month-"
Cons: "I missed the flight because I was given the wrong door information. In additio to this the airline never called the figjt through the speakers. The worse was the cuatomer service. Will never fly Aeroméxico again"
Pros: "On plane entertainment was great, along with the charger port for phones. Leg room was great, seats comfortable and even served free breakfast and gave complimentary headphones. Very nice trip."
Pros: "I liked the entertainment options and the free morning snack/meal offered on the flight from Mexico City to Los Angeles."
Cons: "I don't like the boarding process where everyone hovers around their boarding group sign."
Pros: "Arrive on time, excellent flight."
Pros: "Todo muy bien"
Cons: "Nada"
Pros: "I liked the food and everyone on the crew."
Cons: "The leg length was so short after my first flight. No individual screens, and what there was was a pretty bad movie."
Pros: "When coming to Mexico City we had to go they customs, even though it was a connection flight. We received a little paper from the immigration officer and I did not realize it’s importance. I lost it and could not board to São Paulo because if that"
Pros: "Good services"
Cons: "Long time in tarmac"
Cons: "My flight was changed..."
Pros: "Nothing"
Cons: "The crew was rude. No attention at all. I flew with my 18 months girl that had a cast on her leg and they weren't able to help me out at all."
Pros: "I Like Aeromexico planes. Everything was very good until we landed."
Cons: "Terrible experience. 2 and half hours is not enough time to make a connection. First we waited 1 hour to get to the gate, then 1 hour to get the luggage and then 40 minutes at the connection desk. Nobody cares to organize the process so that passengers won't miss their connections. Aeromexico staff at the Mexico City airport is slow and poorly coordinated."
Pros: "Airline overbooked the flight."
Cons: "Airline overbooked the flight"
Cons: "We arrived on time but we did not landed. The pilot kept circling around Montreal and no information was provided to passengers."
Pros: "I️ likedthe attention of the flight attendants in flight"
Cons: "The check in at the counter was a nightmare. While we had checked in online already we had to wait in line for over 2 hours! We arrived at the airport and got in line right away. They started calling people’s flights that were leaving in less than 20 mins and that’s when everything became a nightmare. Everyone was so disorganized and people that were leaving in less than 20 mins were put on a different line. The line we had been waiting on was put on hold but the line next to us was not so now we had to wait for all the people (which was about 70) to get checked in. As my patience ran out i went up to the counter and tried to just get my bags checked so we can be on our way to our gate and of course i get the answer that i have to wait because i still have enough time (our flight was leaving in 40 minutes). then they brought a supervisor over to tell me the same thing- there was absolutely no help. By the time we were able to go on to our gate we had exactly 20 mins until our flight left. Very unacceptable. It looked like it was everyone’s first day at work and no one knew what they were doing. we fly delta all the time and i know Aeromexico now works with delta but they need a lot more training on what customer service is all about"
Pros: "Entertainement, service."
Cons: "No veggie option for meals even though I asked for vegetarian meal when checking in. Late boarding."
Pros: "they were on time"
Cons: "They changed our flight again from LAX to Oakland."
Pros: "The service was great, they fed us on the plane and it didn't cost more!!"
Cons: "The airport in Mexico City was confusing and there was little help knowing and finding the gate for both flights out. If i hadn't flown a lot i would have been in trouble."
Pros: "Plane attendants were nice"
Cons: "They lost our luggage and we spent over 2 hrs trying to figure out what happened and they wrote down all the wrong info and the info they gave us to contact them wasn't accurate so it was a headache just trying to reach anyone!!"
Cons: "That you hateo pay the 1st.bag"
Pros: "If we could give 0 stars we would."
Cons: "4 hour delay, they had us go up and downstairs 3 times and from one end to the other in the airport. The airport is infested with mosquitos. It seemed like AeroMéxico employees didn't have a clue as to what was going on or how to follow any procedures whatsoever."
Pros: "The staff was very professional"
Cons: "Crew members are rude, flight was delayed and no one informed us."
Pros: "We will unfortunately think twice about ever flying with AeroMexico! We think they are terribly disorganized, the lines for counters and loading were OBSCENLY LONG - AND - THEY LOST OUR LUGGAGE! It took them 2 days to return my husbands backpack and 3 days to return my suitcase. 'Customer service' was a joke and the online form system seemed to be glitchy and/or broken. Grrrrrrr..."
Cons: "Bad customer service, nobody on the phone (when we could actually reach a human) knew what was going on! The online lost luggage forms were a total broken mess. Disorganized and LONG lines :("
Pros: "Aeromexico on board service is much better than other Montreal-Mexico flights. You eat, you drink, and you get the feeling that the crew actually cares about your well-being ! Oh and the flight is most often on time..."
Cons: "Checking-in online, getting a seat on the plane before getting to the airport, has been quite quite complicated for me, many times."
Cons: "Flight cancelled with little explanation and little help from Aero Mexico to help us get to our destination. Had to request refund instead and have not seen that yet, either- more than a week later."
Pros: "Un pequeño retraso a la salía de México, sin mayores inconvenientes"
Pros: "Everything was perfect. Flight on time, enough food and drink. Free blanket, headset, beer, etc."
Pros: "Is on time"
Cons: "The food is terrible"
Pros: "Convenience Service"
Pros: "Efficient boarding process and friendly helpful staff."
Cons: "We what on the runway for over 20 minutes without explanation as to why we were not leaving on time. Prior to this an announcement said they were refueling and we should not fasten our seat belts in that process. There was no announcement to say the fueling had been completed or who we were leaving later than scheduled. All of a sudden we just began the pushback from the gate."
Pros: "A bit better. thank gd the supervisor on 2st flight called the return flight office to arrange my meal. Which my return flight jnitally said they couldnt do... The aeromexici people were still crappy (for someone who never ever complains, still found myself crying and asking for the simplest things...)"
American Air lines sucks! The changed our conection times in Phoenix less then 20 minutes to catch next flight toMexico city. Shut the gate door in our faces! Rude rude. The AA customer service representative even told me "American airlines sucks" Never again
4 hours delay
Née roomier and more comfortable seats.
Easy entry into Canada
No entertaiment at all, it can be a little better
Cons: "the 2 stewardesses disappeared as soon as the flight was in the air. i upgraded to business class in what was a huge waste of money. the fact that they do not make alcohol available in business class is pure laziness, and these people are loving it. keep in mind that you can have water juice and pop. i was given the water i asked for after take off, and then she promptly disappeared for the entire 3 hours. she only returned when i pushed the call button. not good."
Cons: "Maintenance problems resulted in original aircraft being unavailable and switching to new aircraft at a different gate. More than 45 min late."
Cons: "Everything was good except the delay of the fight itself and then the baggage we received almost an hour later with priority tags."
Pros: "The size of the plane."
Cons: "Wider seats. More entertainment options other that the Limited Live Television options."
Pros: "Very smooth boarding process. Made an announcement early that later groups would have issues with finding overhead space and asked for volunteers to check bags at the gate at no charge. Made things go very well without any delays."
Cons: "Nothing to improve. Very well run."
Pros: "Not much crew stayed in back almost the whole 6 1/2 hr flight and seemed not to friendly"
Cons: "It would have been better if they had departed when they said they were going to after a delay. Flight was delayed first 1 hr then two more hours. The airline finally posted that it would depart a 4 PM and we didn't even start boarding until 5PM. Then they tried to rush us on so that everyone was standing on the HOT jetway for 10 min waiting to get on the plane. Plane didn't take off til 5:35 PM. Over all on this trip I had three flights that were delayed. I'll think twice before taking American Air again."
Pros: "Quick, on time, MCE even has some legroom."
Pros: "Crew was great."
Cons: "Airplane didn't have any AC and was very old and dirty."
Cons: "Crew should be trained again in basic stuffs."
Pros: "Nothing"
Cons: "Working plane mechanical issues"
Cons: "Flight delayed one hour"
Cons: "We stay stuck in PVR"
Cons: "you didn't respond and we were unable to take the flight."
Pros: "liked the crew, but didn't know that we would have to check our bags, since the plane was small & had no overhead. Also, I wish I would have been told ahead of time, that I would have to check my bag again going home, even though the plane did have overhead space. Other than that, I love AA!"
Cons: "I didn't get very good instructions about picking up my carry on bag plane side. I was told to go to the baggage claim instead by a staff member when I came out of the plane, but this was wrong, so I ended up waiting a very long time for them to bring me my carry on bag to the baggage claim."
Pros: "They were very apologetic about all of the delays and they tried to make it up to us the best they could."
Cons: "Having a plane that was properly prepared to fly. Not stealing my Lemoncello Cream and tape measure."
Cons: "I haven’t had such a terrible experience with another airline before. Missing out on dinner reservations. Wasting 12+ hours in airports. Spending more money at the food court than ever desired."
Pros: "Easy boarding, flight on time, friendly creew"
Cons: "old plane with seat not confortable for a 3h flight"
Cons: "i wasnt able to select a seat when I checked in. they couldn't give me a better seat before bording and the fact that Im the one approaching then to have a seat selection, no one called my name."
Pros: "The fight was awesome from takeoff to landing. This has been one of the first flights that my ears did not pop and hurt in years!!! We took off about 10 minutes late waiting on a crew member but made the time up in the air. Great flight!!"
Cons: "Terrible turbulence"
Cons: "Check in process was an overbooked disaster Plane was very old Staff at gate and onboard were very rude"
Pros: "Crew was friendly- organized everything well as far as getting everyone seated quickly and handing out refreshments"
Cons: "Very little leg room for anyone over five feet six inches! Happy to be 5’2” for a change!"
Pros: "We got upgraded...Happy New Year to us!!! Service was excellent...landing was one of the smoothest we have ever had! Nice quiet flight with not too many people on board! I will use American Airlines again!"
Pros: "Everything but the boarding."
Cons: "The boarding seemed to take forever. The crew could’ve performed the boarding process while getting the people who were waiting for upgrades at the same time. Splitting work could’ve worked and to not let all of us wait."
Pros: "The staff were nice and helpful."
Cons: "Internet sucks"
Pros: "nice people taking care of us during the flight"
Cons: "in Miami, had to change gate 2 times, from D38 to E9,than to D7."
Pros: "the flight attendant passing out newspapers calling them "fake news" was hilarious."
Cons: "when people lean back in their seats, i'm pretty much hit in the face because of the lack of space. so i also had to lean back in my seat to just get some face space. won't use AA again for long flights."
Cons: "The seats were not as good as the ones on my BA flight to Heathrow and then Rome."
Pros: "Arrived on time."
Cons: "Seat space is bad. Food is all for a fee."
Cons: "It was advertised that one can see entertainment through WIFi, but from my iPad, i can't connect to this WiFi. I tried several times until I just gave up."
Pros: "Seats were comefortable"
Cons: "Didn’t serve proper meals. Sorry, a hot pocket is not dinner. Crew as ambivalent."
Pros: "Quick short flight efficient, got from A to B for the same comfort for the price I paid so I’m happy"
Pros: "Once we got underway everything was excellent and fast."
Cons: "Flight was delayed due to the original plane being hit by a bird."
Cons: "I find this fairly serious! All people were boarded on the plane In a timely manor. We were then informed that one flight attendant had not made to the flight and we were to wait until the flight attendant arrived. We waited over 20 minutes for the employee to arrive to work rather late. This put out over 200 people for one irresponsible employee. In my business that employee would of been fired unless there was a very serious reason. So a full plane of passengers were inconvienced as well as many people that were helping the passengers what maybe 300 + for one employee! Doesn't make sense!"
Pros: "Friendly flight attendant and arrival earlier than expected"
Cons: "There was nothing not to like. We took off on time, had no turbulence, friendly service and landed early."
Pros: "Everything was on time!"
Pros: "Confusion, delays, rude employees...you name it, this trip had it. I will do my best to avoid flying with these guys in the future."
Cons: "Flight delayed 15 hours. Poor communication and outright lies from staff. Unwillingness to help find or pay for a place to spend the night. Rude staff"
Pros: "That this flight didn't get cancelled"
Cons: "Well I didn't like that we sat at the airport for nearly 10 hours after multiple flight delays and cancellations. Why not just let us know we aren't going to be flying out. That way you could reduce the 10 hour anxiety attack and mixed emotions coming with all the drama. I also didn't like that the only flight we could get the next day was into San Jose (not SFO which is what I paid for) there wasn't any offer of reimbursement for hotel, taxi or flight. I also missed 2 extremely important fairs that my company was expected to participate in on Saturday Morning. I didn't like that when we landed in San Jose our bags were in SFO. Then American Airlines didn't want to get us a ride to SFO which we finally received after a lot of arguing which I don't find ideal. I feel like AA didn't take any responsibility. They kept saying it was weather related which I can't accept because other flights (including AA) were coming and going the entire day!!! One customer service member said the plane we were supposed to be on had to be maintenances and another said they didn't have a flight crew. The whole day was a disaster and it cost my thousands of dollars and many many hours of stress and anxiety."
Cons: "Cramped seating. As per usual."
Pros: "I got these flights for dj jobs I had under a us p2 visa. My original flight to dallas was delayed from 12:56 to 8pm which would of landed me in dallas at 2:21am but the club Fat Rabbit closes at 2am Which in fact was a 1300 (US dollar) loss. I re booked my ticket to Austin from Vancouver this morning because the only reason to go dallas was my job. Was supposed to fly in have dinner play music get back on the plane n go Austin but going to dallas was irrelevant and a 7 hour delay was absolutely ridiculous."
Cons: "The fact I lost 1300.00 us has pissed me off I'm contacting AA about this I have my visa papers n contracts to show proof if not action is taken i will be contacting a lawyer"
Pros: "The AA staff was very friendly. The flight was late due to weather. I believe I paid more more my seat class which proved a power outlet."
Cons: "I really couldn't rate the food or entertainment because there wasn't any."
Pros: "I liked how quick the flight was to New York"
Cons: "Once boarding the plane and searching for my seat number , all of the cabin went pitch black . The lights went out for not more than a few moments. When the lights came back it was problematic and dim then fully lit to flickering off and on. Whenever it "seems" to have any electrical or mechanical failure. It's natural as a passenger my first thought is it's a Bad omen . I had genuinely lost some faith in the plane ."
Cons: "Everything"
Pros: "Im still waiting to get on a plane..."
Cons: "Since TSA took so long I missed my flight by 5 minutes. Then I was put on standby. Ive been at the denver airport for 10 hours and the plane i was going to get on has mechanical problems so the flight is pushed back until 7am tomorrow. Ill have been at the denver airport for 26 hours and then i have to wait on standby again in Dallas. Who knows when I'll actually get home. American airlines is not even offeri6mg any vouchers or anything. Worst flight ever."
Cons: "Itthe ground staff (red coat agents) at MIA extremely unhelpful and arrogant. I am visually impaired, asked for assistance to check luggage, asked for assistance and was simply tol to go to end of the line at a counter that was at least fifty yards away. Upon my. O planning of the lack of service as simply to go talk to the manager."
Had to exit one terminal and redo security to come to another terminal
The flight was uncomfortable, no food and the flight tanden unfriendly
Both flights for this trip were respectively 3 and 4 hours late, without knowing upfront the actual delay (postponed of 30 min every 30 minutes, which means a day wasted at the airport waiting).
Nice to have free meals. Polite helpful staff.
Everything went smoothly
Social distance in seating. The passenger next to me was coughing the entire flight
Cons: "Boarding was delayed due to crew unavailability. Entertainment did not work due to connectivity issued during flight. No cookies nor snacks were served vs outbound flight where they offered 3 snacks!"
Cons: "Bigger seats would've been better"
Cons: "I ran to the gate from my previous flight, but it turned out this flight had been delayed. The flight boards and United app didn't show that though."
Cons: "I was flying with Air Canada. The UI for watching movies was not good, it had a hard time to respond to the inputs. It was also hard to move the videos forward to the part I needed. Plus, the audio wasn't working well with my own earphones."
Pros: "Getting home."
Cons: "It was an older airplane. For a long flight from Montreal to San Francisco, a plane with more room would be more humane. People were lined up for the bathrooms most of the trip since could not use the small first class bathroom. If one wanted a meal, it was one you had to pay for. Broken monitor"
Pros: "Not much, don't really like flying at night. The crew was nice enough."
Cons: "Our flight to Denver was delayed by 3 hours, so I had to wait for 5 hours. Supposedly we were waiting for another plane because the original plane had a damaged wing. Who knows if these things are true. Maybe they just don't have enough pilots. I missed my connecting flight. Less time unboarding"
Pros: "There is nothing to like about Air Canada's Rouge service. Their sardine seat layouts are amongst the worst in the industry."
Cons: "1. Seat comfort. 2. On-time departure. 3. Boarding Procedures. 4. Pre-boarding announcements."
Pros: "Nice flight!"
Cons: "Huge line to take off at Newark Airport"
Pros: "Check in and bag check were easy and fast. Kiosk system works well. Excellent entertainment offerings!"
Cons: "I realize there is no real food service in coach, but a little variety in bagged snacks would be nice."
Pros: "Clean plane, comfy seats and friendly staff"
Cons: "All was good. Didn’t have any problems."
Pros: "Flight on time"
Cons: "Travel plans will be impacted due to lost luggage"
Pros: "The fligt"
Cons: "I dont like no free tv and no free wifi no good"
Pros: "the comped hotel"
Cons: "Improper handling of situation. There was flight scheduled later, but CS agent kept jerking us around. By the time I reached the United counter, the next flight was full. My total flight time was 36 hours. I still can’t believe that the pilot was missing. Worse yet, the agent at the gate could have made things much easier instead of telling everyone that a pilot was on his way to the airport."
Cons: "We had to run to get to our plane because of the ridiculous time-window you guys allowed (15 minutes if everything went according to plan--which it didn't)."
Pros: "The plane was not cleaned prior to departure so the bathroom was disgusting. One of flight attendants cleaned it , probably not her job but appreciated. The staff was terrific with an exhausted group of passengers."
Cons: "This flight was more than two hours late. The updates were not shared at the gate and we were strung along about the departure time. If a person didn't have the app, little to no info was available."
Pros: "1 hour late"
Pros: "Very professional staff at Montrose Regional. Special assistance was given by the ticket agent at the gate to help get a disabled co-travelor on board. Super smooth takeoff, best ever from Montrose."
Cons: "Everything went as expected. No issues."
Pros: "Nice attendant, food OK, no delay."
Cons: "Internet costs"
Cons: "Re- routed to arrive 36 hr later, luckily I didn't get the message of flight delay until I hear the airport at 4 am. I was rerouted by an attendant 14 hours. And was able to work the next day. My bag made it 3 days later to me because it was only booked on the 1 plane not all the way through to Tampa."
Cons: "The flight in Houston was canceled, so I'm going to be at home more late at 12am"
Pros: "Everyone was so very helpful."
Pros: "I overslept my flight and United was able to find the next available flight into Denver which helped me tremendously. The guy on the phone was very pleasant and helped so much."
Cons: "Boarding was disorganized and hard to understand. Flight was delayed because of paperwork that wasn't signed, which caused me to miss my connecting flight."
Pros: "Put us up in the hilton."
Cons: "Told us to run across the airport just to get there and they already shut the doors 20 minutes before the scheduled departure. had to miss another day of work..."
Cons: "Took off very late due to maintenance working on a seat"
Cons: "Flight was very cramped and overbooked. Many overhead bins were broken shut and couldn't hold anything- causing overcrowding of bins."
Pros: "I liked the great service, and the trip was on time. We were able to arrive at our destination 15 minutes early."
Cons: "It was windy in Houston, therefore we did experience some turbulence but that's Mother Nature. The pilot was also kind enough to give us a warning of what was happening."
Pros: "Everything was okay"
Cons: "I didn't like the fact that I have to pay separate for the luggage"
Cons: "That i got stuck in China for 2 days"
Cons: "Flight delay"
Pros: "Snack delicious"
Pros: "Nothing"
Cons: "The flight was delayed more times than I can count & cancelled around midnight. AWFUL!"
Cons: "I wanted to get on the earlier flight so after checking in I proceeded to the gate to speak with the gate agent about getting on the earlier 11:55 flight. She was no where to be found. Other members of my party that I had traveled with appeared and said they got on the earlier flight because they were looking for people to switch and offering it down stairs where you initially checked in. No body had offered it to me which infuriates me because now I could not go back downstairs through security. I was stuck upstairs waiting for someone in charge to appear. The gate agent arrived 1 minutes before the flight was supposed to board. She told me that it was too late to switch flights and that it should have been done down stairs when I initially checked in. She said they were looking for people which really irked me because no one had offered it to me. She then told me that she gave me the wrong bag tag and switched it out for the correct one. The air port was hot, crowded and smelly. The plane ride was over all okay. We did not start boarding on time (my tickecg said boarding would begin at 12 and we didn't start until about 12:45) and we left a few minutes late. Other than that I was grateful there was a TV on the plane"
Cons: "Flight was canceled due to not enough staff and it caused me to miss out on money and I wasted my time because I was not informed until 7hours later"
Pros: "Boarding was good"
Cons: "attempted to provide too fancy of food; but the options and taste were bad....also, on our trip to London, 1 of our 4 entertainment systems did not have sound and on our return trip 1 of our 4 entertainment screens did not work.....although the movie/tv show options were pretty poor"
Cons: "The plane was tiny and the seats were tiny. Could not carry on a bag and it took a long time to get the bag back from having been gate checked."
Pros: "On time"
Pros: "I like mostly all . Except that some safety aspects like people still carrying bulky and big carry on into the cabin."
Cons: "Due to weather conditions we were deviated to Austin. In cases like this, the airline should provide some food since passengers are not allowed to go out of the airplane. We spend 8 hours inside the aircraft no food or water offered."
Pros: "On time, gates were close together"
Pros: "Good friendly crew"
Cons: "Old plane, poor seats (even in First), no entertainment or wifi."
Pros: "Regardless of product, the 787 is by far the most comfortable aircraft in the sky. Obviously you can't compare UA Economy to EY's "Residence" on the 380, but once you're comparing similar products across different aircraft, the 787 blows all the others out of the water. This is because of the higher cabin pressure, higher cabin humidity, and relatively enormous windows at eye level. Even UA can't ruin the 787 experience with their snippy staff (I almost found myself apologizing for asking for the little bag of snack mix that I missed out on because I was snoozing when they first came around) and ear-splitting announcements. The flight was delayed due to a mechanical, and the staff at NRT was very helpful in getting us to where we needed to be."
Cons: "The plane had a mechanical issue that they had to sort out after we pushed back. This was not so bad, but they changed their minds about whether we would take the original plane or switch to a second 787 that had flown in on NRT-DEN so many times I lost count. This is why I gave the "boarding" process poor marks--please just figure out whether we need to get off (we didn't need to, but did anyway) and whether we are going to switch to another aircraft before letting everyone off. The staff at NRT failed to consider moving the DEN-HKG passengers to a ET NRT-HKG flight (which surely had available seats) that was parked next door. Instead, we were all put on a HND-HKG flight leaving about five hours later than the ET flight."
Pros: "Quick flight and also very nice people working. They took good care of us for our short time with them."
Cons: "I have no complaints about this flight. It went very smooth."
Pros: "International crew not very friendly"
Pros: "Everything went smoothly"
Pros: "I am grateful to have landed safely and off the plane."
Cons: "I did not like that the boarding process. I don't understand why you would board the passengers in the back last instead of first. The take off and landing was bumpy. Narrow seats, just uncomfortable overall."
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San Pedro Sula - Montreal Flights
Departure:
San Pedro Sula (SAP)Honduras
Destination:
Montreal (YUL)Canada
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