Daily cleaning, installation of cabin HEPA filters on flights from Tokyo Haneda to Nova Scotia
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There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 18h 18m
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Scores according to KAYAK customer reviews
Cons: "Beef main course overcooked and dry."
Cons: "Orderly sitting of economy class passengers"
Cons: "Tv screen didn’t work very well. ( picture was fine but the function buttons were terrible)."
Pros: "Seats were good, flight attendants cordial."
Cons: "It took forever for the passengers to get on the plane and seated for us to take off so we left late. We arrived late in Munich so I had to practically run to my next flight. Thankfully was in the same terminal."
Pros: "Brand new very nice/comfortable planes. Great routes and flight departure/arrive times. Really great value."
Cons: "They’re a budget airline so they nickel and dime you for food and beverage. They are not a member of “sky team” so if they have a flight delay or cancellation they will not book you on another airline."
Pros: "I had to change my flight times three times, and each time they charged me less than 30 dollars (for taxes) and the wait times on the phone were super fast. It was shocking to not lose hundreds of dollars for life happening and needing to change my flight. AND!! I got a free upgrade to premium economy for free!"
Pros: "Fantastic seats are very comfortable. Makes long trips like this one actually enjoyable."
Cons: "For business class the food could be improved."
Pros: "Crew was excellent"
Cons: "Food was horrible. Breakfast consisted of a dry muffin and an oreo cookie"
Pros: "The 9 hour flight was made so much nicer with and excellent and attentive flight crew. They were always available with a hot towel, drink, meal or a snack. Seats were very comfortable."
Pros: "Service personnel for the most part were friendly on the plane. I was happy that my luggage came with me, i've had several times in the past when it hasn't."
Cons: "Some of the German women and men at the counter could be LESS serious and more polite in customer service. Delayed flight was a long time to wait."
Pros: "Everything was fine, the crew was excellent. We liked that Lufthansa did provide the special meals (that we requested on-line) for our family."
Cons: "The boarding was rather slow (but not extremely so). Calling boarding by row ranges, like some other airlines do, may speed it up or make it more comfortable. The seats were not too comfortable, but within what one can expect for an Economy class --- and not too bad, either."
Pros: "Staff, very good."
Cons: "Space for sitting and functioning. Flight monitor not functioning."
Cons: "We had 30 minutes delay"
Pros: "Their crews were great. Good selection of entertainments."
Cons: "Meals were not great. Their seats were hard to set for a long fight."
Cons: "Tras pasar por la máquina con la tarjeta de embarque una azafata de tierra dijo que no podía pasar alegando que mi maleta de mano espesaba demasiado sin fijarse que ya había sido pesado con etiqueta de ‘cabin baggage por la aerolínea. Luego al preguntar si estaba asegurado dijo que sí pero no sabía por cuanto. Los compartimentos encima de mi asiento no estaban llenos. El avión aterrizó tarde. Las azafatas de vuelo profesionales."
Pros: "I had to pay a premium more to sit with my family to sit together in cheap seats."
Cons: "I did not like the treatment of being a star alliance gold member then getting gouged even more for sitting together with my family in their cheap seats. My bags were marked with a priority tag, which meant nothing other than my bags being the very last off of the turnstile in San Francisco. One other passage stated that Luftansa does not care abut this aspect of customer service, which is obvious."
Cons: "My baggage didn't come on time. I have to stay at the airport for additional 3h"
Pros: "I like Lufthansa, I feel safe with them. Crew was nice, flight Chicago- Frankfurt very comftarble."
Cons: "My daughters tv didn’t worked it was 8 hours flight, food- beef had not eatable pieces of meat with vains only- we had choice of beef and pasta only no chicken."
Pros: "The change in seat to middle seat, different row for my wife and I was enough for me to think again about a ticket with you"
Pros: "Everything as expected"
Pros: "Friendly staff amazing boarding experience"
Cons: "No vegetarian options for food"
Cons: "The flight was 100 percent full. So it was very difficult to move around. And on a 10 hour flight that is tough."
Pros: "Exellent and smooth flight, thank you."
Pros: "Clean and effective communication."
Cons: "Was kept waiting in the plane"
Pros: "I loved the hot towels."
Cons: "Not enough leg room!!!!!!! (I am only 5.3 Inch tall) What about the taller people? I was having stomach problems after eating the airplane food."
Pros: "Flight attendants friendly and professional. Like the use of warm towels. Most overseas airlines no longer do this"
Pros: "Boarding, seat and crew"
Cons: "Movies selection and audio offers"
Pros: "On time."
Pros: "I am 6'1 so I wish could have afforded 1st class, but I am grateful to the desk staff who made sure I was as comfortable as possible. Great movies. Good food."
Cons: "The tightness of the seats!"
Pros: "The boarding was fast and efficient, and the entertainment system was modern."
Cons: "The pilot didn't get us over the intercom even once. No communication at all from the cockpit. Staff was ok, but not very friendly. Seats were very close together in my row (30)… but other rows had seats with more legroom m."
Pros: "Title says it all Short flight"
Pros: "The pilots"
Cons: "It was a bit hot in the salon. Food was average. Flight intendants were not very attentive. My neighbor was waiting for about 20 min to get someone picked up her empty glass. Entertainment: there was no Russian language."
Pros: "Senator lounge in franfort was very comfortable, showers were good, french champagne, overall good food on the flight and service level very professional"
Cons: "If the flight was longer I would not have minded I enjoy long haul on lufthansa"
Cons: "We were given seats directly behind their Premium Economy or whatever they called it on the return flight. We had purchased an upgrade. I have evidence of cc charges. While our seats (located directly behind the Plus section) gave us extra leg room (I don't know why) we did not have the wider seats, food service style and menu as given to those directly in front of us. There was actuallly a barrier between them and us which hit me in the head every time I stood up! On a long flight from Munich to LAX we felt and were cheated."
Pros: "Never made it. Flight overbooked, late connection in. Hours to wait for help. Finally rebooked o arrive over 24 hours late. Hotel an meals provided, no compensation on site."
Pros: "Staff are very friendly & well mannered. I like it since it's my first to fly with Lufthansa which compare to Swiss Air"
Pros: "Extremely roomy seats! So glad to have the room after a cramped flight from Europe!"
Pros: "The fact is actually took off."
Cons: "Gate change at the exact time we were to board causing a 1:45 delay since our flight wasn't in the correct spot for the flight control deck to push our plane back. We made our connecting flight by about 8 minutes in Munich."
Cons: "I AM A HANDICAPPED CUSTOMER. MY FIRST FLIGHT FROM BOLOGNA TO FRANKFORT WAS FINE. NO PROBLEMS. WHEN WE LANDED IN FRANKFORT THEY WOULD NOT LET ME OFF THE PLANE SINCE THERE WAS AN ERROR HAVING A WHEELCHAIR AND A LIFT TO MEET THE PLANE. I SAT ON THE PLANE FOR 45 MINUTES BEFORE THE ISSUE WAS RESOLVED. I GOT TO THE TERMINAL AND WE WATCHED AS THE PILOT CLOSED THE DOORS OF OUR CONNECTING FLIGHT 35 MINUTES PRIOR TO TAKE OFF. NEEDLESS TO SAY WE MISSED THAT FLIGHT. WE WERE BOOKED ON A LATER FLIGHT WITH UNITED. THIS CREATED MORE PROBLEMS THAN I HAVE SPACE TO WRITE. I AM 70 YEARS OLD AND HANDICAPPED. YOUR INCOMPETENCE CAUSED MY WIFE AND I NUMEROUS PROBLEMS I WILL NEVER FLY YOUR AIRLINE AGAIN. I KNOW THIS WILL FALL ON DEAF EARS. I WOULD APPRECIATE A RESPONSE."
Pros: "With German precision the crew worked the area. When I started to feel hungry they came with food. When I was getting thirsty, they delivered beverages. Overall, I liked Lufthansa and I would recommend them to others."
Cons: "There was an obstruction in the way of where my feet would go. I was on the aisle and the guy at the window seat had the same problem. Luckily, we had no one seated between us. We basically did the unspoken and we shared the foot space of the vacant middle seat."
Cons: "unable to select seats at booking until 24 hours before and even then, was unable to do so for the US to Hamburg leg"
Pros: "All trip was good."
Pros: "Good service."
Pros: "Great crew, food was good, smooth flight, enough leg room."
Cons: "They cancelled the flight and did not help at all for rescheduling."
Pros: "crew was friendly and professional. Flight was on time."
Cons: "being bused isn't very nice. Frankfurt airport arrival experience is quite ugly."
Pros: "The in flight entertainment and food were fantastic, the crew was friendly, and everything was very clean."
Cons: "The connecting flight was late."
Cons: "food is never miss so nad"
Pros: "The purser was most hospitable, gracious, and accommodating."
Cons: "Choices for meals and entertainment were somewhat limited."
Cons: "Extremely cold on the plane"
Pros: "The entire boarding process, takeoff, staff were all good."
Cons: "The entertainment system went down mid flight and I was unable to finish watching a show. Not happy about this."
Pros: "Loved crews."
Cons: "Our plane was delayed for 5 hrs. On top of it, they brought in a smaller plane with 100+ less seating than original one which caused us losing our reserved seating. They refused to give us our seating arrangements up until the boarding time. All the other passengers had boarding tickets but us. So our family couldn’t sit together. I had a super pleasant experience with Air Canada prior to this trip so it made me so sad. On the other hand, crew were fantastic. We missed our connecting flight but they took care of us so I was happy in that sense."
Pros: "Personnel were friendly aircraft was clean"
Cons: "I didn't like the fact that because the flight from Bradley to Toronto was late I almost missed my Tokyo flight.. It would not have been such a big deal if I wasn't going all the way to-Tokyo. And had to go through customs. The commuter plane was delayed getting to Bradley. I got to Toronto, and again we had to wait on the tarmac. They knew we were coming and were late as it was. Canadian air also knew I had to catch a flight to Tokyo. I thought my connection times were to close and I was right. No one told me that I had to go through international customs. So, I was in the wrong place.When I made that discovery I literally ran to customs and asked to cut in line. Again I ran to get to the gate. They were boarding when I arrived. Why I say did you put me through all that when it was avoidable? Then on the way back after a 14 hour flight I had a 6 hour delay to get back to Hartford. Why was that I ask? The same thing happened last year. And you didn t fix it yet? Nightmare. And lets not even talk about the food on the plane. I make sure I eat before the flight if I have time.In this case there was no time. I also had to change flight dates. I was on the phone for 1.5 hours on hold. Only to be told that I was calling the wrong place. So, that's my Air Canada experience. Some sort of cash or check rebate should be in order. Not a voucher to fly with them again."
Cons: "The check in crew needs better training on immigration documents for flights connecting to US. They also need to be familiar with the Canadian Transit documentation requirements."
Cons: "One of luggages didn't show up."
Cons: "Our entertainment system was broken."
Cons: "Flight was 1 hour late departing."
Pros: "Space between seats in economy class"
Pros: "Less than 2 hours. The plane was a very quiet and smooth ride. It was NOT the plane we were scheduled to be on. Problem was not with the actual plane. It was a baggage problem. See below."
Cons: "When we checked our baggage in Washington, D.C., we were told we would not see our bags until we arrived in Hiroshima. That turned out to be misinformation. When we arrived in Tokyo, we were told we would have to pick up our bags at baggage claim and take them to our connecting flight area. We only had 1 3/4 hours between flights and it took us over an hour just to get our bags. By the time we got our bags and got to the drop off point for the connecting flight, it was way past the time when they stopped accepting bags for the connecting flight. This caused us a lot of stress. We are not seasoned travelers, we were traveling in a foreign country with a language we are unfamiliar with, and are elderly. We got into 2 wrong lines before a fellow traveler with the same situation helped us. She spoke Japanese and was able to put us in contact with someone who could help us. We were fortunate to get a flight an hour later to our final destination. Now we worry about the return trip having a similar problem."
Pros: "The in-flight entertainment console was fast and responsive. There were many movies to choose from. Cabin crew was friendly and helpful."
Cons: "Seats were, as usual, cramped. Not enough food was served."
Pros: "Comfortable flight and attentive crew."
Cons: "Other than delays and gate changes, flight was fine."
Cons: "My tv didn't work"
Cons: "The plane was on the edge of departure when I rushed aboard. The server waiting at boarding had a patronizing attitude. As if to say, "Why are you late?""
Pros: "The fact that I could charge my i phone..."
Cons: "The lax attitude to service and customer satisfaction there was a problem with the entertainment system, took over an hour to get attention... But no positive resolution..."
Pros: "The food was pretty good, and the staff were nice."
Cons: "seats to close together very uncomfortable"
Pros: "The flight had good entertainment, decent food, good service, and it left on time. I've never been really impressed with Air Canada but they provide great value for the money as they have sort of become the budget airline of international travel without having a true "budget airline feel." I'll take a good flight to Tokyo with Air Canada for $1100 over an excellent flight to Tokyo for $1500 or $1600, or maybe more. I also like the option of having a long layover in Toronto or Montreal with Air Canada, as these are good cities to spend a few hours in. On the flight back from Tokyo, I had a nice layover in Toronto that lasted almost a day."
Cons: "The electronic/entertainment system went down for a about an hours so that was annoying. This only happened on the return flight but it was enough to create anxiety and make you wonder when it's going to come back on. Airline food is hardly ever much but it's pretty dull on Air Canada. It's not a bad idea to bring some of your own food and alcohol onto an Air Canada flight. The service was good but the stewards don't seem to enjoy their job as much as on some other airlines."
Pros: "My family and I flew Air Canada to Narita in Japan and back. The service was outstanding, the flight was without delays and the cabin and restrooms were clean."
Cons: "The food could improve, not asking for gourmet but a but more quality in their offering"
Pros: "The in-flight entertainment system was enjoyable, though somewhat confusing to use. The staff were pleasant and professional."
Pros: "Departure was on time. Flight was fine on 777 aircraft."
Cons: "Food was OK but they came through with food and drinks too often to get any sleep on a long flight."
Pros: "Staff friendly. Food and drinks good. Good variety of entertainment"
Cons: "Limited leg room"
Pros: "Flight was uneventful--just what I like!"
Cons: "There was nothing that I can think of.."
Pros: "We really appreciated their attentiveness towards my mother who needed wheelchair assistance. We were both very impressed with the flight, crew, even the luggage was out in minutes after our arrival at the baggage claim. Thank you for your professionalism!"
Cons: "We upgraded to the bulk-head seats for the long 12-hour flight. The seat I had (second from the aisle) had the bolted framework (where the computer screen tucked into) sticking out. Since I'm short, this really interfered with my left leg room. On a normal flight, this probably wouldn't have even mattered, but since it was a 12-hour+ flight, and I paid an extra $120 to upgrade to that seat, it was a little disappointing. But, again, a small complaint to the great service we received."
Pros: "I like the comfort of Boeing 777-300 and the crew."
Cons: "Delayed by 45 minutes, but there were no official announcements or information from Air Canada until boarding started. As usual, Air Canada does not seem to respect it's clients enough to bother informing of information regarding their flights."
Cons: "We almost missed our connection and no concern, communication, or assistance from crew. They should allow close timed flights priority thru process."
Pros: "No delays nice flight"
Cons: "I was very unhappy at check in area, long queue to check in then at the baggage area I was told by a staff member to put the baggage onto the scales then lift it onto the conveyer belt I am a 74 year old senior and I had great difficulty doing this and I was very annoyed as the staff member watched me struggle but did not offer to help. A kind passanger assisted me. This was even more annoying as I had to pay $25:00 + tax for my case."
Cons: "Food was horrible. The dinner was horrible rice and a meatball looking thing that was suppose to be chicken. I can't eat eggs so I couldn't eat the egg. The porige was awful"
Pros: "I was extremely uncomfortable in my assigned seat. One of the flight attendants found a more comfortable spot for me and she was pleasant to talk to."
Cons: "One of the flight attendants woke me up when I was seated in my wife's business class seat. She then said "go back to your seat in economy" in a tone that was dripping with condescension."
Pros: "Haneda is a beautiful airport and the airline staff there were great, as service generally is in Japan."
Cons: "need to devise a better boarding process--small number of zone 1 and 2 passengers, then massses in 3, 4, and 5. More zones or more thought into how to improve customer experience for all."
Cons: "The announcement about turbulence were to much. Could have been way more subtle or shorter"
Pros: "Almost everything, from check-in, to boarding, the crew, comfort, food and entertainment were great. Was able to easily check-in from my mobile. Boarding was one hour early and gave everyone enough time (due to this, we left early about 15 minutes before actual departure time and arrived even earlier at about 40 minutes before actual arrival time). Whole crew was friendly except for one (see my other comments). Seats were comfortable and roomier compared to other airlines. Food was perfect. Did not feel hungry or bloated. Entertainment choices provided tons of movie and TV shows to choose from. Even the customs procedure at Toronto was very easy. I would fly Air Canada again to and from Tokyo. Thank you."
Cons: "My flight was almost perfect except for one snafu. There was one flight attendant who gave me a broken plastic glass when I asked for apple juice. The juice was flowing out so fast that my aisle seatmate got drenched. He never offered any apologies and when my seatmate and I both asked for some extra napkins, he looked at us very rudely. It was a surprise as rest of the crew were very nice that I regret never getting his name to report here."
Pros: "Crew was pleasant and efficient. The entertainment consoles were nice, having games and movies and flight tracking."
Cons: "Nothing wrong with the flight, but security and customs at Lester b Pearson was an inefficient and an unpleasantly long experience. Had to show passport and/or boarding pass half a dozen times at different stations. Many of the stations were within sight of each other, so...why? It was a nightmare and it took over an hour. This applies to coming back to the U.S. The process while going through Canada was fine. While I would fly with Air Canada again, I will be avoiding that airport on my next trip."
Pros: "Entertainment was on point"
Cons: "Check in procedure"
Pros: "The entertainment options were the best we've experienced."
Cons: "The flight was delayed and we were worried we wouldn't have enough time to make our connecting flight but no one at the departure airport (Haneda) or on the plane could give us clear advice on how to proceed most efficiently when we landed. There was no offer to help us connect and no one seemed to know how the immigration and baggage situation would proceed in Toronto."
Pros: "The price was very reasonable."
Cons: "Because of snowstorm, my original flight was cancelled. Air Canada put me on the following day's United flight which was also cancelled. Afterall, I arrived 24 hrs late. They couldn't control bad weather, I understand, What I don't get is both Air Canada and United put us on hold for nearly three hours. The wait was so bad we were using three phones. By the time we could reschedule our flights, we spent four hours on phone. United's attitude was worse than Air Canada. Hire more staff to take calls, for god's sake. Food is bad. The audio has no classic channel. The wait at YYZ was 6 and half hours. Too long."
Pros: "See above"
Cons: "See above"
Pros: "I liked the entertainment movies available. Glad they came around with water periodically."
Cons: "The flight tracker was not on the big tv most people could see. It would have been nice to track the flight."
Pros: "The staff were very pleasant, helpful, and patient. The food was average, but good enough and of decent portions."
Cons: "The movie and music options were pretty dismal. Not many options overall, and of the options, only a few new movies that were actually good or award winners. One really huge drawback was the lack of window shades. The flight attendants came around with sticky panels to adhere to the windows to keep out the light, but they didn't stay at all and kept falling off and the light would jolt you awake. One woman behind me was extremely vocal in her disapproval over the window shades (her complaining was almost worse than the blinding sun, but points out that one person's discomfort can affect many others)."
Pros: "Flight was delayed but this was well communicated. Cabin was comfortable, movie selection was good."
Cons: "Food was not good."
Pros: "Touch screen monitor is much better than delta's. It made the navigate and game playing much easier. Also love the USB port for charging my phone."
Cons: "Served breakfast before we landed, and it was 4 in the afternoon."
Pros: "This flight was operated by ANA (All Nippon Airlines). I cannot say enough to praise the workers of ANA. Despite all the trouble we faced with a late arrival from the states, EVERYONE associated with ANA worked overtime to meet our needs in every way possible!"
Cons: "Our late arrival from our stateside flight and the added stress and difficulties due to having to go thru customs in Haneda AND change terminals. A two hour time between connecting flights is NOT enough at Haneda! Don't do it unless you at least three hours!!! Our friends followed us on the same route one week later. It cost them over $450 in hotel, shipping, and transportation because of it!"
Pros: "Everyone from the gate assistants to the flight crew were very professional and polite."
Cons: "The flight was delayed by half hour, but that was because of the weather, I guess."
Pros: "We flew from Minneapolis to Tokyo via Toronto. The flights were fine. It was waiting in Toronto airport to fly to Minneapolis that was very unconfortable. We were in a remote part of the airport with little heat. I felt like a refuge trying to stay warm. Then we boarded the plane via walkiing on the tarmack onto a very cold un-warmed up plane. Brrrr- won' do that again."
Cons: "Air Canada staff in Boston did not seem to realize that Halifax was an hour ahead in a different time zone. Due to the delay in the Boston Halifax flight, which was known from the time we checked in almost three hours before the scheduled departure, we missed our flight to London. While Air Canada did put us up over night, they were difficult on the phone in planning an alternate route and did not get us out of Canada and to London until 24 hours after we were scheduled to arrive. This was very frustrating for us as we missed an important part of our trip."
Pros: "All crew on borad were so polite and professional. Great service and it was a very pleasant flight."
Cons: "The front desk in Vancouver, Canada did not allow me to board the plane to Tokyo. I am supposed to attend the memorial service of my Mom who passed away two days before."
Cons: "I got two basic economy seats and no seat assignment until after other passengers had already started boarding. The gate agent showed up late so it was a hassle to get to the counter and find out where I was sitting. Then there was a long backup on the gang way, and we still couldn't get on the plane. We were delayed sitting on the tarmac for an extra hour, the crew could have given us drinks or snacks then."
Pros: "Friendly crews"
Cons: "More tv selection"
Pros: "Space and time efficiency"
Cons: "Cleaner lavatories, it smelled like urine."
Pros: "Seats were comfortable"
Cons: "The food was literally inedible. The breakfast of mushroom omelette and sausage was so unsavory, I could see the line where the outter “eggy” shell covered the inside, decidedly less eggy and hidden section. I had to stop eating it after 3 bites. Very disappointed with food quality."
Pros: "Entertainment options were good. Food was good."
Cons: "The flight attendants were terrible. Rushed, cranky, and fake. Didn't want to share what was actually in the Pasta or Chicken. As if anyone wants to just choose pasta or chicken without knowing what the hell is on it. Ridiculous"
Pros: "Crew members was nice,"
Cons: "Seat was okay and plane was a bit delay."
Cons: "crew at the airport and on the plane, not very helpful"
Pros: "It got us to London. My bags were quickly available."
Cons: "The seats were SO. UNCOMFORTABLE. I didn't sleep at all and have a headache because of them. Absolutely atrocious. The food was meh. One of the flight attendants was so rude I dreaded every time she headed over. I'll be flying with Delta in the future."
Pros: "Food was way better than I expected."
Pros: "Professionalism and kindness"
Pros: "The plane left on time and arrived early. I'm usually apprehensive about connecting on a domestic travel, but things went perfectly!"
Pros: "Loved the in flight direct tv in the seat backs"
Pros: "That I made it"
Cons: "The delays, the long standby lists, the 4 hour late arrival"
Cons: "The movie not updated. No chinese movie. Love the pillow and blanket at business flight."
Pros: "I was able to leave Burlington before the storm."
Cons: "When you travel the friendly skies, it is a cattle call. Travel is just not fun via any of the airlines. My experience was decent and that is all that I can say."
Cons: "Boarding process makes no sense to the flying public and is just another money making deal for the airline."
Cons: "Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it"
Pros: "The check in process"
Cons: "See above"
Cons: "Uncomfortable seating"
Pros: "Decent flight made it there I time. Flight attendants were very nice and helpful"
Pros: "My flight was delayed multiple and had to get a taxi to LAX which we even missed that flight because the gate attendants waited so late to make a decision. We are still traveling as we speak and are looking to arrive in Raleigh after 3pm. Which is 8 hours later than our orginal flight."
Cons: "Air Canada sold the flight to United Airlines - and United moved the flight later and later and later. Six times. When this was combined with a weather delay, we ended up boarding at 11 PM and landing well after midnight. This is not what we signed up for and not what we wanted."
Cons: "Having a medical issue, requested for an isle seat but unsuccessful."
Pros: "They had many movies selection."
Pros: "Airline rebooked me to a more convenient flight at no charge. The service was excellent. Seats were comfortable. The crew were upbeat."
Pros: "Took off late but landed on time"
Cons: "Packed in like sardines. Hot on board."
Pros: "Night quiet flight fast"
Cons: "Tight seats super full"
Cons: "No one could get their story straight and actually lied! I was sent a text (I was already at the airport) that the flight would be delayed due to "aircraft maintenance". Not true in the least bit. Then when we finally landed in Denver (nearly every person on that flight missed their connecting flights) we were told the system said the delay was "due to weather". Another lie. Then they announced there would be gate agents to meet us when we got off the plane to assist with connecting flights. First gate agent said "I have no information you have to go to gate 56". The person at gate 56 said "I don't open for another 15 minutes so you have to go to gate 39"! The real story? They made us change gates 5 times in Fargo! The gate attendant was using the "F-bomb"! It wasn't aircraft maintenance or the weather. They couldn't get the walkway to work! In the end, we still left from the original gate and had to walk outside on the tarmac to board the plane. Why didn't they just opt for that to begin with and avoid all the missed flights? My measly voucher isn't nearly enough compensation and if United ever expects me to fly with them again I am expecting a full refund (as other passengers received- I witnessed the manager in Denver authorize a full refund for another passenger but only offered me $50)"
Cons: "The seating is cramped but to be expected in coach. No big deal."
Pros: "I was able to board early since I have a United MileagePlus Explorer card."
Cons: "The seats in economy has very limited legroom and the large and over weight Caucasian seating next to me frequently took the arm rest and cross over into my space. The airplane did not have individual monitors. And trying to watch a movie on my phone over United's wi-fi was a terrible experience since the signal keeps dropping."
Pros: "Much better flight from HOU-PTY. Crew was more friendly. Option to qatch free movies on my personal device is great."
Cons: "4 hour flight and only a small pouch of savory snacks and some mints! Leg room is very limited."
Pros: "ANA operates 787s which have much nicer cabins and entertainment systems than the older 777s operated by United."
Cons: "The food on United leg is pretty bad after an ANA operated flight. I'm always going to ask for the Vegeteraierain option going forward. Why waist an animal on that feed stuff they give you to eat."
Cons: "No leg room, seats uncomfortable and tiny. Wifi is expensive. Plane took off late due to a flight attendant being late. And now we're 40 late to put destination."
Pros: "Good non.stop to Costa Rica."
Cons: "Best flight to Costa Rica out of the tristate area."
Pros: "Fast loading and effect attendant"
Pros: "Flight attendants are nice"
Pros: "Fortunately I had three seats to myself so I stretched out and got some sleep after the meal. Many movies to choose from for entertainment."
Cons: "Had to wait 5 hours because my flight was canceled with mechanical issues to the plane."
Pros: "Roomy seats"
Cons: "Have to pay to watch movies"
Pros: "One of the friendliest and most customer friendly flights I've had in a long time."
Pros: "The flight was a head of schedule and very smooth."
Cons: "It was freezing cold. I was wearing a sweater and was freezing."
Pros: "The welcoming feeling that I received from the flight attendants."
Cons: "There was a drunk man on the flight. He kept making so many disruptions."
Cons: "The United Terminal at Newark is hideous and United should be ashamed to be associated with this poor quality. The airport is a construction zone at best. The aircraft is tiny, cramped and inadequate."
Pros: "excellent aircraft, roomy, comfortable and clean. the flight attendants were very attentive but not pushy"
Cons: "very full flight ... tourist season?"
Pros: "I was very happy with the attendants. Very friendly and helpful. The crew was very professional and informative."
Cons: "No place to charge your phone Location"
Cons: "One of the crew members was very mean towards some people I was sitting near. They were older and didn't realize that once we pushed off you had to remain in your seat and she came and told them they were breaking the law and would be arrested for standing up, in such a nasty tone they didn't say another word the whole flight. When we were offered something to drink they declined. I jumped out of my seat realized I forgot to ask where the bags were placed that were collected on the jet bridge and went back to ask if they were in baggage claim or not and she yelled at me for turning around and told me she could not speak me because I had exited the plane already."
Airlines flying from Tokyo Haneda to Nova Scotia have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Tokyo Haneda to Nova Scotia
Masks required on board, masks provided on flights from Tokyo Haneda to Nova Scotia
Social distancing seating
Middle seats unavailable to book on flights from Tokyo Haneda to Nova Scotia
Testing for antibodies, testing for symptoms for flights from Tokyo Haneda to Nova Scotia
Waiving of change fees. Search flexible flights from Tokyo Haneda to Nova Scotia